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1 result for It Operations Manager in Charlotte, NC
- Charlotte, NC
- remote
- Temporary / Contract
- 76 - 88 USD / Hourly
- We are looking for a proactive Project Manager - Strategic Operations to support high-priority operational and growth-focused initiatives in Charlotte, North Carolina. This Long-term Contract opportunity is ideal for someone who can bring order to fast-moving workstreams, coordinate across teams, and maintain clear visibility on progress and follow-through. The role combines strategic project coordination, customer issue oversight, and executive-level support in a dynamic environment where priorities can evolve quickly.<br><br>Responsibilities:<br>• Manage internal issue intake and resolution workflows by coordinating with customer success and operations partners to ensure timely follow-up and closure.<br>• Partner with senior leadership on strategic growth initiatives by organizing timelines, aligning contributors, and keeping key projects on schedule.<br>• Monitor active and prospective partnerships by maintaining status tracking, clarifying ownership, and communicating milestones and outstanding actions to stakeholders.<br>• Create practical operating tools such as trackers, meeting cadences, and update summaries that improve transparency without adding unnecessary complexity.<br>• Bring structure to undefined processes by identifying gaps, establishing clear next steps, and helping teams stay aligned in a fast-changing setting.<br>• Prepare concise progress updates and executive-ready materials that help leadership make informed decisions and remove roadblocks.<br>• Coordinate cross-functional efforts tied to operational execution and go-to-market priorities, ensuring deliverables are completed and dependencies are addressed.<br>• Use sound judgment to determine when to independently resolve issues and when escalation is needed to protect momentum and outcomes.
- 2026-09-01T00:00:00Z