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3 results for It Business Analyst in Charlotte, NC

Business Support Analyst

Kershaw, SC
onsite
Permanent
0 - 0 USD / Yearly
We are looking for a Business Support Analyst to support and improve enterprise applications that drive core business operations in Kershaw, South Carolina. This position works closely with business partners and technical teams to resolve application issues, strengthen system performance, and encourage effective use of ERP capabilities across finance, supply chain, project-related, and asset-focused functions. The role also contributes to process improvement, user enablement, and documentation that supports reliable day-to-day operations. Responsibilities: • Provide advanced support for ERP applications and connected systems, troubleshooting issues and helping business teams maintain efficient operations across finance, supply chain, project, and asset management areas. • Manage escalated application incidents and service requests, delivering Level 2 support while coordinating timely resolutions with internal technology teams. • Partner with stakeholders to evaluate business needs, define improvement opportunities, and recommend practical changes that increase system value and user adoption. • Contribute to application updates, enhancements, and external system integrations by assisting with analysis, planning, testing, and implementation activities. • Prepare clear functional and technical documentation, including process guides, support materials, and knowledge resources for users and internal support teams. • Support user acceptance testing by organizing test activities, validating outcomes, and documenting issues to help ensure successful solution delivery. • Deliver training and ongoing guidance to end users and key business contacts to build confidence and improve effective use of application features. • Follow established change control and service management practices while supporting application activity across development, test, and production environments. • Work with applications, infrastructure, and service desk teams to resolve cross-functional issues and maintain dependable application performance. • Assist with audit-related reviews and corrective action efforts by helping address application controls, documentation needs, and identified gaps.
2026-04-21T00:00:00Z

Billing Analyst

Charlotte, NC
onsite
Permanent
56000 - 57500 USD / Yearly
We are looking for a detail-oriented Billing Analyst to join our team in Charlotte, North Carolina. In this role, you will play a key part in managing the billing process for multiple divisions, ensuring accuracy and efficiency in high-volume invoicing. This hybrid position offers flexibility with remote work on Mondays and Fridays, as well as a supportive and people-first organizational culture. Responsibilities: • Prepare and deliver accurate invoices based on shipment data from the previous day. • Reconcile billing records and post finalized invoices into the Siteline system. • Manage portal entries for invoicing processes across multiple customer platforms. • Build and maintain strong relationships with assigned divisions to ensure approval and accuracy of invoices. • Collaborate with a team managing billing for over 30 divisions, providing backup support when needed. • Monitor and address any discrepancies in the billing process to maintain data integrity. • Ensure compliance with company billing policies and customer-specific requirements. • Assist in process improvements to enhance efficiency within the billing cycle. • Provide exceptional customer service to internal and external stakeholders. • Support additional accounts receivable tasks as required.
2026-04-03T00:00:00Z

Marketing Analyst

Charlotte, NC
onsite
Temporary
30 - 50 USD / Hourly
We are actively seeking experienced Marketing Analysts to join our talent network for upcoming contract opportunities. These roles support a variety of clients and focus on turning marketing data into actionable insights that improve campaign performance, customer acquisition, and overall marketing effectiveness.What You’ll Do<ul><li>Analyze marketing campaign performance across digital channels including email, paid media, web, and social </li><li>Develop dashboards and reports to track KPIs such as ROI, CAC, conversion rates, and engagement metrics </li><li>Translate complex data sets into clear insights and actionable recommendations for marketing and leadership teams </li><li>Support A/B testing and experimentation strategies to optimize campaigns and user journeys </li><li>Monitor funnel performance and identify opportunities for improvement across the customer lifecycle </li><li>Collaborate with marketing, product, and sales teams to align reporting and business goals </li><li>Maintain data integrity and ensure accuracy across analytics platforms and reporting tools </li><li>Present findings and insights to stakeholders in a clear, compelling way </li></ul>
2026-04-20T00:00:00Z