<p>We are looking for a dedicated Call Center Specialist to join a non-profit organization in Charlotte, North Carolina. This is a long-term contract opportunity where you will play a key role in supporting families with registration processes and inquiries. The position requires excellent customer service skills, flexibility, and the ability to manage high call volumes efficiently. The hours will be part‑time: Monday–Friday from 6:00–8:00 PM, and Saturday from 8:00–10:00 AM.</p><p><br></p><p>Responsibilities:</p><p>• Assist families with student registration processes, including answering inquiries and providing guidance.</p><p>• Respond to a high volume of inbound calls during peak times, ensuring timely and accurate service.</p><p>• Deliver bilingual support to cater to diverse families and community needs.</p><p>• Handle escalated calls and resolve issues with a solutions-oriented approach.</p><p>• Maintain detailed records of customer interactions and registration information using organizational tools.</p><p>• Monitor call patterns and help identify trends to improve responsiveness and efficiency.</p><p>• Collaborate with internal teams to address complex queries and provide seamless service.</p><p>• Provide support during after-hours when required, ensuring consistent availability for callers.</p><p>• Uphold professionalism when dealing with irate customers and work toward satisfactory resolutions.</p><p>• Support organizational efforts in tracking and improving customer service metrics.</p>
<p>A growing manufacturing company in the Charlotte area is looking to add an <strong>Accounting Clerk / AP Specialist</strong> to their tight‑knit finance team. This is a great opportunity for someone who is motivated, eager to learn, and excited about building a long-term career in accounting.</p><p><br></p><p><strong>Why this role is exciting</strong></p><ul><li><strong>Stable industry + strong team</strong> (you’ll work closely with an Accounting Manager and Financial Analyst)</li><li><strong>Clear growth path</strong> — offering a natural internal step-up for the right person</li><li><strong>Hands-on, well-rounded accounting exposure</strong> across AP, AR, reporting, and vendor/customer interaction</li></ul><p><strong>What They’re Looking For</strong></p><ul><li>Someone <strong>motivated, curious, and quick to learn</strong></li><li>Well-rounded accounting experience (AP & AR), <strong>or</strong> a recent accounting graduate with strong fundamentals</li><li>Comfortable pitching in where needed — including <strong>occasional phone coverage</strong> at the front desk</li><li>Strong Excel skills (pivot tables); familiarity with ERP systems helpful</li></ul><p><strong>Responsibilities</strong></p><p><strong>Accounts Payable & Financial Processing</strong></p><ul><li>Review, process, and post invoices accurately</li><li>Match invoices to packing slips</li><li>Obtain approvals and enter raw material invoices</li><li>Park invoices pending approval</li><li>Print checks + process ACH payments</li><li>Upload payment files to the bank</li><li>Match checks to invoices & prepare remittances</li><li>Assist with cash forecasts</li><li>Prepare month-end accruals and recurring invoice schedules</li><li>Reconcile credit card and bank accounts</li><li>Complete general ledger and subledger reconciliations</li><li>Provide ad hoc financial research & analysis</li></ul><p><strong>Vendor Relations</strong></p><ul><li>Respond to vendor inquiries</li><li>Set up and update vendor records</li><li>Encourage vendors to transition to ACH</li><li>Review vendor statements for missing invoices</li><li>Maintain strong, timely vendor relationships</li></ul><p><strong>Accounts Receivable & Customer Support</strong></p><ul><li>Review aging reports and perform weekly collections calls</li><li>Post and reconcile daily AR transactions</li><li>Follow up on past-due accounts</li><li>Prepare monthly AR and trade reports</li><li>Maintain accurate customer account records</li><li>Provide professional, timely customer communication</li></ul><p><strong>Compliance & Confidentiality</strong></p><ul><li>Maintain accuracy, integrity, and confidentiality in all financial processes</li><li>Contribute to continuous improvement of accounting systems & workflows</li><li>Handle other tasks as assigned</li></ul><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Spartanburg, South Carolina. In this role, you will provide exceptional support to customers through various communication channels in a fast-paced call center environment. This is a Contract position ideal for individuals who excel at multitasking and delivering outstanding service.<br><br>Responsibilities:<br>• Handle incoming calls professionally and resolve customer inquiries effectively.<br>• Maintain accurate records of customer interactions using data entry systems.<br>• Respond to email correspondence promptly and ensure clear communication.<br>• Assist customers with order entry and processing to meet their needs.<br>• Schedule appointments and coordinate with relevant departments.<br>• Utilize Microsoft Excel and Word for documentation and reporting purposes.<br>• Provide support for both inbound and outbound calls as needed.<br>• Uphold high standards of customer service to enhance satisfaction levels.<br>• Collaborate with team members to ensure seamless operations within the call center.
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Fort Mill, South Carolina. In this role, you will play a pivotal part in ensuring customer satisfaction and supporting sales operations through effective communication and organizational skills. This is a Long-term Contract position ideal for someone who thrives in a fast-paced, collaborative environment and is committed to providing exceptional service.<br><br>Responsibilities:<br>• Prepare and manage customer quotes with a high level of accuracy and attention to detail.<br>• Communicate proactively with customers to address inquiries, ensure satisfaction, and facilitate the progression of sales opportunities.<br>• Perform precise data entry into internal systems to maintain up-to-date and accurate records.<br>• Collaborate with internal teams to deliver seamless and efficient customer experiences.<br>• Handle administrative tasks that contribute to the smooth operation of the department.<br>• Respond to inbound and outbound customer calls in a thorough and courteous manner.<br>• Support the coordination of processes to improve workflow and customer service delivery.<br>• Identify areas for improvement and contribute ideas to enhance customer service operations.<br>• Maintain a friendly and attentive demeanor while interacting with clients and team members.<br>• Adapt to new systems and tools quickly to ensure ongoing efficiency.
We are looking for a detail-oriented Cost Accountant to join our team in Bessemer City, North Carolina. In this role, you will play a key part in managing the financial operations of a manufacturing plant, including cost analysis, inventory oversight, and budgeting. Your expertise will contribute to accurate financial reporting, efficient forecasting, and compliance with safety and environmental standards.<br><br>Responsibilities:<br>• Reconcile general ledger accounts and ensure accuracy between registers and reports.<br>• Extract and analyze general ledger information to support financial statements.<br>• Provide guidance to employees regarding accounting procedures and account-related inquiries.<br>• Prepare and submit annual surveys and business interruption reports for the plant.<br>• Assist with internal and external audits by supplying necessary documentation.<br>• Collaborate with the Plant Controller to create forecasts for volume, efficiency, and spending variances.<br>• Analyze cost data for labor models, capacity models, and material variances.<br>• Validate Bills of Materials (BOMs) and work center routers with scheduling and operations teams.<br>• Support inventory management by identifying obsolete and slow-moving stock and reconciling physical inventory.<br>• Promote and adhere to safety and environmental standards while actively participating in safety committees.
<p>**Please note this is a fully remote role, but candidates must be local to the Charlotte, NC area**</p><p><br></p><p>We are looking for an experienced Senior Accountant to join our team in Huntersville, North Carolina. This role is crucial in maintaining accurate financial records, ensuring compliance with accounting standards, and contributing to the improvement of internal processes. If you are detail-oriented and have a passion for financial analysis and reporting, this position offers an excellent opportunity to grow and make an impact.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the monthly and annual closing processes, ensuring all financial data is accurate and consolidated effectively.</p><p>• Prepare and post journal entries during month-end close, ensuring proper documentation and compliance.</p><p>• Conduct detailed reviews and analyses of income statement accounts to identify discrepancies and trends.</p><p>• Reconcile monthly balance sheet accounts and address any related accounting discrepancies.</p><p>• Research and apply appropriate accounting treatments for transactions in line with company policies and industry standards.</p><p>• Identify opportunities for process improvements and implement streamlined accounting procedures.</p><p>• Assist in developing and documenting business processes and policies to enhance internal controls.</p><p>• Support initiatives such as statutory audits, lease accounting improvements, and other finance-related projects.</p><p>• Coordinate with external auditors to ensure smooth and efficient audit processes.</p><p>• Perform additional tasks and responsibilities as needed to support the accounting team.</p>
