<p>Proactively recruiting Help Desk Technicians for upcoming contract and contract-to-hire opportunities.</p><p>Candidates skilled in supporting end users, troubleshooting technical issues, and maintaining daily IT operations are encouraged to connect ahead of new openings.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Provide first- and second-line support for desktops, laptops, mobile devices, and peripherals</li><li>Troubleshoot hardware, software, connectivity, and account access issues</li><li>Manage and resolve tickets using ServiceNow, Jira, Zendesk, or similar ITSM platforms</li><li>Assist with account creation, password resets, and permissions (Active Directory / Entra ID)</li><li>Support O365, Windows 10/11, VPN, and basic network troubleshooting</li><li>Install, configure, and update applications as needed</li><li>Document resolutions, steps, and user instructions</li></ul>
<p>As a help desk analyst, you will be responsible for providing technical support to our users, primarily over the phone and through a ticketing system. You will troubleshoot and resolve computer hardware and software problems, network connectivity, password resets, and more.</p><p>What you will do:</p><p>· Provide computer desktop support to local and remote users.</p><p>· Troubleshoot and resolve computer hardware and software problems.</p><p>· Maintain and upgrade computer systems.</p><p>· Coordinate hardware repairs with vendors.</p><p>· Ensure the integrity of all electronic data records.</p><p>· Track equipment inventory and collaborate on potential purchases.</p><p>· Own and execute technology implementation projects.</p><p>· Communicate regularly and effectively with users.</p><p>· Maintain records of daily data communication transactions, issues, and remedial actions taken.</p>
<p>Proactively recruiting Desktop Support Technicians for onsite contract roles across multiple industries.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Support desktops, laptops, printers, and other peripherals</li><li>Perform imaging, deployments, and hardware refreshes</li><li>Troubleshoot Windows OS, O365, VPN, and connectivity issues</li><li>Install and configure software and maintain asset documentation</li><li>Provide deskside, walk-up, or floor support depending on environment</li></ul>
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Spartanburg, South Carolina. This role requires a proactive individual who can handle inbound customer inquiries in a fast-paced environment while delivering exceptional service. If you excel in communication and problem-solving, this opportunity may be a great fit for you.<br><br>Responsibilities:<br>• Respond to inbound customer calls promptly and professionally, ensuring a positive experience.<br>• Manage customer inquiries and concerns with efficiency and accuracy.<br>• Utilize data entry skills to maintain accurate records of customer interactions and transactions.<br>• Handle email correspondence to address customer needs effectively.<br>• Schedule appointments and manage order entries as needed.<br>• Collaborate with team members to streamline processes and improve service delivery.<br>• Ensure adherence to company policies and procedures while interacting with customers.<br>• Provide detailed information about products and services to customers.<br>• Use Microsoft Excel and Word to generate reports and manage documentation.
We are looking for a success-driven and detail-oriented Customer Service Representative to join our team in Charlotte, North Carolina. This Contract to permanent position offers an opportunity to support a dynamic retail furniture business while delivering exceptional service to customers. The ideal candidate will thrive in a collaborative environment and play a key role in ensuring smooth order processing and customer satisfaction.<br><br>Responsibilities:<br>• Confirm customer orders placed online, provide updates regarding order status, and address any product or shipping concerns, including backorders and availability issues.<br>• Handle minor upselling activities, such as promoting product swatch bundles to enhance customer experience.<br>• Collaborate with the operations team to prepare swatch kits and assist in coordinating order fulfillment logistics.<br>• Research and compare shipping rates, offering customers accurate shipping options and information.<br>• Perform administrative tasks such as data entry, correspondence, and record keeping.<br>• Utilize internal systems and Microsoft Office tools effectively to manage customer inquiries and orders.<br>• Contribute to a positive and supportive office atmosphere, working closely with a small team.<br>• Communicate professionally with a diverse range of customers and team members to ensure excellent service delivery.<br>• Participate in problem-solving efforts to address customer concerns and improve processes.
<p>Proactively recruiting IT Support Specialists for upcoming contract and contract-to-hire opportunities across enterprise environments.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Provide Tier 1–2 support for hardware, software, and network issues</li><li>Manage tickets through ServiceNow, Freshservice, Jira, or equivalent ITSM tools</li><li>Support user onboarding/offboarding, account access, and permissions</li><li>Troubleshoot O365, Teams, Windows 10/11, VPN, and basic network connectivity</li><li>Assist with equipment setup, deployment, imaging, and asset tracking</li><li>Document troubleshooting steps, solutions, and technical procedures</li></ul>
We are looking for a detail-oriented and organized Receptionist to join our team on a contract basis in Charlotte, North Carolina. This role requires excellent communication skills and the ability to manage a multi-line phone system efficiently. As the first point of contact, you will play a key role in creating a welcoming environment for clients and visitors while ensuring smooth daily operations.<br><br>Responsibilities:<br>• Greet clients, visitors, and employees in a friendly and detail-oriented manner.<br>• Manage incoming calls using a multi-line phone system, ensuring prompt responses and accurate message-taking.<br>• Maintain the reception area to uphold a clean and organized workspace.<br>• Provide assistance to callers by routing calls to the appropriate departments.<br>• Handle administrative tasks such as scheduling, data entry, and managing correspondence.<br>• Monitor and manage switchboard operations for up to 10 phone lines.<br>• Deliver exceptional customer service by addressing inquiries and resolving concerns effectively.<br>• Collaborate with team members to support daily office functions and processes.<br>• Ensure confidentiality and a high standard of conduct in handling sensitive information.
We are looking for a detail-oriented Financial Analyst to join our team in Lincolnton, North Carolina. In this role, you will provide critical financial insights and analysis to support strategic decision-making and overall organizational growth. The ideal candidate will have a strong background in financial modeling, inventory analysis, and compliance, with a proven ability to work collaboratively across departments.<br><br>Responsibilities:<br>• Conduct comprehensive financial analyses, including cash flow assessments, profit and loss reviews, and cost accounting to guide business decisions.<br>• Collaborate with the Sales Team to manage product costing, ensuring accurate pricing and profitability evaluations.<br>• Oversee cost center accounting by calculating cost rates, analyzing deviations, and implementing corrective measures to improve efficiency.<br>• Perform monthly inventory valuations, investigate variances, and recommend measures to address inventory discrepancies.<br>• Participate in quarterly and annual physical inventory counts to ensure accuracy and compliance with audit requirements.<br>• Analyze market trends, sales data, and customer purchasing patterns to develop pricing strategies that enhance profitability.<br>• Create and automate advanced Excel reports using pivot tables and formulas to streamline data analysis and reporting.<br>• Support compliance with governmental accounting standards and internal control processes.<br>• Prepare detailed monthly management reports, profit and loss forecasts, and lead the strategic budgeting process to align financial objectives with business goals.<br>• Develop financial models to evaluate scenarios and support strategic planning initiatives.
<p>The Receptionist is the first point of contact for guests and employees, ensuring a welcoming environment. This role focuses on delivering exceptional <strong>guest experience and hospitality</strong>, while supporting back-office operations and maintaining organized common areas.</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and clients warmly while maintaining a detail-oriented approach.</p><p>• Manage incoming calls using a multi-line phone system and efficiently transfer calls to the appropriate departments.</p><p>• Coordinate deliveries and sort incoming mail to ensure timely distribution.</p><p>• Assist with administrative tasks and provide support for special projects as needed.</p><p>• Communicate effectively with managers and clients to address deadlines or job-related concerns.</p><p>• Operate and manage switchboard systems to facilitate smooth communication within the organization.</p><p>• Maintain accurate records and ensure proper documentation of office activities.</p>
We are looking for an experienced Senior Accountant to oversee financial operations within the construction and land development sectors. This role involves managing complex accounting tasks, ensuring compliance with tax regulations, and preparing detailed financial reports. You will work closely with the Controller, project managers, and senior leadership to maintain financial accuracy and streamline accounting processes.<br><br>Responsibilities:<br>• Lead daily accounting operations for construction and development projects, ensuring accurate revenue tracking and expense management.<br>• Prepare monthly, quarterly, and annual financial statements in line with company policies and industry standards.<br>• Develop cash flow projections and monitor project costs and margins to support financial planning.<br>• Reconcile sub-ledgers, intercompany transactions, and ensure accuracy in financial records.<br>• Ensure compliance with tax regulations, including property tax, sales tax, and other applicable laws.<br>• Coordinate with external auditors and prepare schedules for audit processes and tax filings.<br>• Collaborate with project managers to document contracts, change orders, and billing procedures.<br>• Provide mentorship and leadership to accounting staff, fostering a culture of accuracy and efficiency.<br>• Evaluate accounting systems and recommend improvements to streamline processes and enhance productivity.<br>• Work alongside senior leadership to optimize financial workflows and support strategic decision-making.
We are looking for an organized and detail-oriented Receptionist Intermediate to join our team in Charlotte, North Carolina. In this role, you will be responsible for managing front desk operations, handling administrative tasks, and ensuring smooth communication across various departments. This is a long-term contract position, ideal for individuals with 3-6 years of relevant experience and strong proficiency in Microsoft Office tools.<br><br>Responsibilities:<br>• Greet and assist visitors while maintaining a welcoming and detail-oriented reception area.<br>• Manage incoming and outgoing mail and deliveries efficiently.<br>• Coordinate office supply orders, including coffee and pantry items.<br>• Reserve conference rooms and ensure all meeting spaces are prepared as needed.<br>• Arrange catering services for events, meetings, and special requests.<br>• Submit technology and maintenance work requests promptly.<br>• Answer and direct calls using multi-line phone systems.<br>• Prepare presentations and documents using Microsoft PowerPoint.<br>• Maintain effective communication and collaboration through Microsoft Teams.
We are looking for a detail-oriented Inventory Clerk to join our team on a contract basis in Huntersville, North Carolina. This role requires precision, organization, and a proactive approach to managing inventory and warehouse operations. You will play a crucial part in ensuring efficient stock management and accurate record-keeping.<br><br>Responsibilities:<br>• Pick, pack, and prepare products for shipping, adhering to established procedures and special instructions.<br>• Verify incoming shipments against purchase orders to ensure accuracy.<br>• Organize and stock inventory using first-in, first-out methods to maintain quality.<br>• Contribute to physical inventory counts and assist in maintaining accurate stock records.<br>• Load and unload materials manually onto pallets, racks, and shelves to support warehouse operations.
