We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Fort Mill, South Carolina. This position offers the opportunity to work in a dynamic environment within the telecom services industry. As a contract-to-permanent role, it provides the potential for long-term growth and stability.<br><br>Responsibilities:<br>• Deliver exceptional customer service by responding to inbound and outbound calls efficiently and with strong attention to detail.<br>• Manage data entry tasks with a high level of accuracy and thoroughness.<br>• Handle order entry processes, ensuring timely and accurate completion.<br>• Assist with front desk responsibilities for an hour weekly and provide coverage during receptionist absences.<br>• Support event-related customer inquiries, including monthly events and quarterly major events.<br>• Address approximately 15 customer calls daily, with increased volume during major events.<br>• Collaborate with customer service teams across two companies to ensure seamless operations.<br>• Provide bilingual support in Spanish for translation and communication purposes, if applicable.<br>• Uphold punctuality and reliability while fostering a team-oriented work environment.<br>• Maintain a strong focus on detail and long-term fit within the organization.
We are looking for a dedicated Customer Service Representative to join our team in Charlotte, North Carolina. In this role, you will play a pivotal part in coordinating service requests and maintaining effective communication with vendors, technicians, and residents. This is a long-term contract opportunity within the dynamic Real Estate & Property industry, offering a chance to contribute to high-quality customer experiences.<br><br>Responsibilities:<br>• Manage communication with contracted technicians, including dispatching, scheduling, and providing clear expectations regarding work scopes.<br>• Review maintenance chargebacks to verify legitimacy and authorize resident account charges when appropriate.<br>• Ensure service calls are completed satisfactorily, representing both the company and client interests.<br>• Address emergency service requests and escalations promptly and with a focus on customer satisfaction.<br>• Build and sustain strong, detail-oriented relationships with vendors and technicians.<br>• Respond to vendor inquiries, quotes, and concerns within a 24-hour timeframe.<br>• Handle resident complaints, escalating issues when necessary.<br>• Coordinate in-house service appointments directly with residents.<br>• Arrange move-out inspections with residents and assign tasks to field project managers.<br>• Record service requests from residents in the Service Maintenance Portal efficiently and accurately.
We are looking for a motivated and personable Customer Service Representative to join our team in Fort Mill, South Carolina. This Contract to permanent position offers an exciting opportunity to engage with customers, manage inquiries, and contribute to our continued success. The ideal candidate is proactive, organized, and eager to build strong relationships with clients.<br><br>Responsibilities:<br>• Initiate outreach efforts, including cold calls, to potential and existing customers in a detail-oriented and engaging manner.<br>• Handle customer inquiries and interactions, ensuring a seamless and positive experience from start to finish.<br>• Utilize Salesforce to maintain accurate records of customer data, communications, and progress towards sales or service goals.<br>• Stay organized and manage tasks efficiently, ensuring timely follow-ups and attention to detail.<br>• Meet and exceed established metrics and performance objectives to support the team’s overall goals.<br>• Collaborate with team members and contribute to various initiatives in a dynamic and fast-paced environment.<br>• Assist with order entry and resolve customer issues effectively during inbound and outbound calls.<br>• Maintain a strong commitment to delivering high-quality customer service and building lasting relationships.
We are looking for a detail-oriented Financial Analyst to join our team in Lincolnton, North Carolina. In this role, you will provide critical financial insights and analysis to support strategic decision-making and overall organizational growth. The ideal candidate will have a strong background in financial modeling, inventory analysis, and compliance, with a proven ability to work collaboratively across departments.<br><br>Responsibilities:<br>• Conduct comprehensive financial analyses, including cash flow assessments, profit and loss reviews, and cost accounting to guide business decisions.<br>• Collaborate with the Sales Team to manage product costing, ensuring accurate pricing and profitability evaluations.<br>• Oversee cost center accounting by calculating cost rates, analyzing deviations, and implementing corrective measures to improve efficiency.<br>• Perform monthly inventory valuations, investigate variances, and recommend measures to address inventory discrepancies.<br>• Participate in quarterly and annual physical inventory counts to ensure accuracy and compliance with audit requirements.<br>• Analyze market trends, sales data, and customer purchasing patterns to develop pricing strategies that enhance profitability.<br>• Create and automate advanced Excel reports using pivot tables and formulas to streamline data analysis and reporting.<br>• Support compliance with governmental accounting standards and internal control processes.<br>• Prepare detailed monthly management reports, profit and loss forecasts, and lead the strategic budgeting process to align financial objectives with business goals.<br>• Develop financial models to evaluate scenarios and support strategic planning initiatives.
We are looking for an experienced Senior Accountant to oversee financial operations within the construction and land development sectors. This role involves managing complex accounting tasks, ensuring compliance with tax regulations, and preparing detailed financial reports. You will work closely with the Controller, project managers, and senior leadership to maintain financial accuracy and streamline accounting processes.<br><br>Responsibilities:<br>• Lead daily accounting operations for construction and development projects, ensuring accurate revenue tracking and expense management.<br>• Prepare monthly, quarterly, and annual financial statements in line with company policies and industry standards.<br>• Develop cash flow projections and monitor project costs and margins to support financial planning.<br>• Reconcile sub-ledgers, intercompany transactions, and ensure accuracy in financial records.<br>• Ensure compliance with tax regulations, including property tax, sales tax, and other applicable laws.<br>• Coordinate with external auditors and prepare schedules for audit processes and tax filings.<br>• Collaborate with project managers to document contracts, change orders, and billing procedures.<br>• Provide mentorship and leadership to accounting staff, fostering a culture of accuracy and efficiency.<br>• Evaluate accounting systems and recommend improvements to streamline processes and enhance productivity.<br>• Work alongside senior leadership to optimize financial workflows and support strategic decision-making.
<p>We are looking for an experienced FP& A Analyst to join our team in Charlotte, North Carolina. In this role, you will play a key part in driving financial planning, forecasting, and analysis across the region, while collaborating with various stakeholders to ensure effective management reporting and insights. This is a long-term contract position that offers the opportunity to contribute to strategic decision-making and deliver impactful financial solutions.</p><p><br></p><p>Responsibilities:</p><p>• Develop and manage annual budgets and periodic forecasts, ensuring accuracy and alignment with organizational goals.</p><p>• Consolidate regional financial performance and present clear variance analyses, highlighting risks, opportunities, and key performance drivers.</p><p>• Create and maintain consistent and transparent financial reporting processes in line with established policies and timelines.</p><p>• Deliver insightful management reports and analysis to regional leadership and stakeholders, providing visibility into financial outcomes.</p><p>• Review and consolidate contract-level financial data to provide a comprehensive view of sub-regional or sector-level performance.</p><p>• Ensure timely and precise reporting of revenue, costs, margins, and cash flow across the portfolio.</p><p>• Collaborate with cross-functional teams to support ad hoc financial analysis and information requests.</p><p>• Uphold governance standards and ensure compliance with FP& A policies and templates.</p><p>• Identify areas of improvement in financial processes and drive efficiencies across reporting cycles.</p>
