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14 results for Entry Level Help Desk Support in Charlotte, NC

Help Desk Technician (Tier 1)
  • Charlotte, NC
  • onsite
  • Temporary
  • 20.00 - 24.00 USD / Hourly
  • <p>Robert Half is proactively recruiting Help Desk Technicians to join our talent network for upcoming client needs. If you’re looking to launch or grow your IT career, this is a great entry point with exposure to a wide range of technical environments.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Act as the first line of support for end-users via phone, email, and chat</li><li>Diagnose and resolve desktop, laptop, and software issues</li><li>Handle password resets, account unlocks, and access requests</li><li>Track, log, and escalate tickets as needed</li><li>Document solutions in the knowledge base</li></ul>
  • 2025-09-15T13:39:01Z
IT Help Desk Technician Tier 2
  • Charlotte, NC
  • onsite
  • Temporary
  • 23.50 - 28.00 USD / Hourly
  • <p>We are proactively recruiting for <strong>Tier II Help Desk Technicians</strong> to support future IT projects and long-term client needs. These positions serve as the escalation point for Tier I, providing a higher level of technical troubleshooting and user support.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Manage tickets escalated from Tier I technicians, ensuring timely resolution</li><li>Troubleshoot and resolve advanced issues with operating systems, hardware, and enterprise applications</li><li>Support Active Directory, Office 365 administration, and user account management</li><li>Provide guidance, mentorship, and training to Tier I staff</li><li>Collaborate with IT teams to improve processes and recommend solutions</li></ul>
  • 2025-09-05T14:24:22Z
Help Desk Specialist (Tier 3)
  • Charlotte, NC
  • onsite
  • Temporary
  • 26.00 - 32.00 USD / Hourly
  • <p>Robert Half is proactively recruiting senior Help Desk Specialists to support our clients’ high-level technical needs. This is an excellent opportunity for seasoned IT professionals looking to step into upcoming roles with career growth potential.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Resolve complex technical issues escalated from Tier 2</li><li>Perform root cause analysis and improve IT support processes</li><li>Mentor junior technicians and analysts</li><li>Support endpoint management, patching, and asset control</li><li>Maintain SOPs and update documentation</li></ul>
  • 2025-09-15T13:44:19Z
Help Desk Analyst (Tier 2)
  • Charlotte, NC
  • onsite
  • Temporary
  • 23.00 - 28.00 USD / Hourly
  • <p>Robert Half is building a pipeline of experienced Help Desk Analysts for anticipated client projects. If you’re ready to step into a mid-level role supporting enterprise systems, we want to connect with you now.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Resolve escalated issues from Tier 1</li><li>Troubleshoot Microsoft 365, Active Directory, and VPN problems</li><li>Configure hardware/software and manage group policies</li><li>Provide user training and technical documentation</li><li>Collaborate with vendors for advanced resolutions</li></ul>
  • 2025-09-15T13:39:01Z
IT Support Engineer
  • Charlotte, NC
  • onsite
  • Permanent
  • - USD / Yearly
  • <ul><li>Deliver Tier 1 and Tier 2 support for Windows 10/11 desktops, laptops, and related hardware/software.</li><li>Manage user identities, access, and licensing in Microsoft 365 (Exchange Online, Teams, OneDrive, SharePoint).</li><li>Monitor and respond to helpdesk requests promptly, ensuring efficient resolution and positive user experiences.</li><li>Prepare and roll out new Windows devices, including imaging, software deployment, and user configuration.</li><li>Maintain accurate technical documentation and knowledge base articles for recurring issues and processes.</li><li>Partner with other IT staff to escalate and resolve advanced or specialized technical problems.</li><li>Follow IT security best practices and ensure compliance with organizational standards.</li></ul>
  • 2025-09-15T17:23:46Z
PC Tech
  • Charlotte, NC
  • onsite
  • Temporary
  • 20.00 - 24.00 USD / Hourly
  • <p><strong>Position Overview:</strong></p><p>Robert Half is seeking three PC Techs to support a large-scale technology deployment project. This is a hands-on, on-site contract position focused on configuring, imaging, and preparing IT hardware to support enterprise operations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Perform PC imaging and application installations to prepare new systems for end users.</li><li>Configure and stage equipment, including basic networking (routers, switches, TCP/IP).</li><li>Physically move, process, and inventory IT equipment; ability to lift up to 50 lbs required.</li><li>Decommission and document old hardware in accordance with company standards.</li><li>Assist with service desk support tasks as needed.</li><li>Maintain accurate data entry, reporting, and tracking using MS Office and Excel.</li></ul>
  • 2025-09-09T13:09:43Z
Help Desk Engineer Tier 3
  • Charlotte, NC
  • onsite
  • Temporary
  • 26.00 - 32.00 USD / Hourly
  • <p>As part of our proactive recruiting efforts, we are building a pipeline of <strong>Tier 3 Help Desk Engineers</strong> for upcoming IT initiatives. These roles focus on escalated issues and advanced systems support.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Resolve the most complex technical incidents escalated from Tier 2</li><li>Support servers, enterprise applications, and network infrastructure</li><li>Assist with system upgrades, patching, and maintenance</li><li>Contribute to knowledge base and help design support processes</li><li>Partner with engineering teams on long-term technical solutions</li></ul>
  • 2025-09-05T14:24:22Z
Help Desk Support Analyst Tier 2
  • Charlotte, NC
  • onsite
  • Temporary
  • 23.00 - 27.00 USD / Hourly
  • <p>We are proactively recruiting for <strong>Tier 2 Help Desk Support Analysts</strong> in the <strong>IT realm</strong>. This level requires deeper troubleshooting and support knowledge for escalated issues.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Handle tickets escalated from Tier 1</li><li>Troubleshoot advanced desktop, application, and system issues</li><li>Assist with new user onboarding, including hardware/software setup</li><li>Document solutions and mentor Tier 1 technicians when needed</li></ul>
  • 2025-09-05T14:24:22Z
Help Desk Technician Tier 1
  • Charlotte, NC
  • onsite
  • Temporary
  • 20.00 - 40.00 USD / Hourly
  • <p>This is a <strong>proactive recruiting opportunity</strong>. We are building a pipeline of <strong>Tier 1 IT Help Desk Technicians</strong> to support incoming demand. Candidates will be the first contacted when positions open.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Serve as the first point of contact for all IT support requests</li><li>Troubleshoot hardware, software, and network issues remotely or in person</li><li>Create and update tickets in the ITSM system</li><li>Escalate complex issues to Tier 2 technicians</li></ul>
  • 2025-09-05T14:16:47Z
Desktop Support Analyst
  • Cowpens, SC
  • onsite
  • Temporary
  • - USD / Hourly
  • We are looking for a skilled Desktop Support Analyst to join our team in Cowpens, South Carolina. This long-term contract position offers an exciting opportunity to work in a dynamic manufacturing environment where you will play a key role in supporting desktop systems, resolving technical issues, and assisting with IT infrastructure transitions. If you are a proactive problem-solver with a strong technical background, we encourage you to apply.<br><br>Responsibilities:<br>• Provide comprehensive support for desktop systems, including installation, maintenance, and troubleshooting.<br>• Conduct imaging and deployment of Windows 11 devices, ensuring smooth transitions for end-users.<br>• Assist with the migration of systems to VMware and Nutanix platforms, contributing to infrastructure upgrades.<br>• Perform physical mounting and setup of servers and other hardware as required.<br>• Support the transition to Office 365, addressing user needs and resolving technical challenges.<br>• Collaborate with team members to resolve IT tickets efficiently and provide excellent customer service.<br>• Participate in networking support, including working with Aruba systems and assisting in the transition to new solutions.<br>• Maintain accurate documentation of processes, configurations, and resolutions.<br>• Engage in an on-call rotation after an initial onboarding period to provide timely support.<br>• Demonstrate flexibility by taking on various IT-related tasks and responsibilities as needed.
  • 2025-08-22T16:13:46Z
Entry Level Accountant
  • Charlotte, NC
  • onsite
  • Permanent
  • 65000.00 - 75000.00 USD / Yearly
  • We are looking for a motivated Entry Level Accountant to join our team in Charlotte, North Carolina. This role offers the opportunity to gain hands-on experience in property accounting and commercial real estate investment operations while working in a collaborative and inclusive environment. You will receive direct mentorship from experienced professionals and contribute to the financial success of a diverse portfolio.<br><br>Responsibilities:<br>• Review and approve property operations workflows to ensure accurate invoice payments and proper general ledger coding.<br>• Conduct monthly bank reconciliations and gain exposure to technical accounting transactions.<br>• Prepare timely and precise monthly accruals for investment portfolios and perform related financial analyses, including balance sheet classifications.<br>• Collaborate with the lease administration team to support property lease setups and provide budget-to-actual variance commentary on rental income.<br>• Work closely with Asset Management and Property Management teams to review accounts receivable details, ensuring all income aligns with lease terms and gaining experience in percentage rent and annual recovery reconciliations.<br>• Assist the Investment Accounting leadership team and Asset Management team in budgeting and reforecasting processes for multiple properties.<br>• Partner with cross-functional teams to ensure accurate financial reporting and compliance with accounting standards.
  • 2025-09-18T17:43:48Z
Accounting Clerk
  • Charlotte, NC
  • remote
  • Temporary
  • 20.00 - 25.00 USD / Hourly
  • <p>Robert Half is seeking a detail-oriented Accounting Clerk. This role provides an excellent opportunity to contribute to essential financial functions, including invoice matching, data entry, and accounts payable/receivable processing.</p><p> </p><p> </p><p><strong>Responsibilities</strong></p><p> </p><ul><li>Process and maintain accurate financial records, including accounts payable and receivable transactions.</li><li>Reconcile bank statements and assist in month-end and year-end financial closings.</li><li>Generate financial reports and assist with audits by providing requested documentation.</li><li>Verify the accuracy of invoices, purchase orders, and expense reports.</li><li>Enter and update financial data in accounting software systems with a high level of accuracy.</li><li>Assist with budget preparation and financial forecasting.</li><li>Monitor overdue accounts and perform collection activities as needed.</li><li>Respond to vendor and client inquiries regarding billing and payment issues.</li><li>Support other accounting and administrative duties as assigned by management.</li></ul><p><br></p>
  • 2025-09-04T17:44:09Z
Accounting Clerk
  • Charlotte, NC
  • remote
  • Temporary
  • 20.00 - 25.00 USD / Hourly
  • <p>Robert Half is seeking a detail-oriented Accounting Clerk. This role provides an excellent opportunity to contribute to essential financial functions, including invoice matching, data entry, and accounts payable/receivable processing.</p><p> </p><p> </p><p><strong>Responsibilities</strong></p><p> </p><ul><li>Process and maintain accurate financial records, including accounts payable and receivable transactions.</li><li>Reconcile bank statements and assist in month-end and year-end financial closings.</li><li>Generate financial reports and assist with audits by providing requested documentation.</li><li>Verify the accuracy of invoices, purchase orders, and expense reports.</li><li>Enter and update financial data in accounting software systems with a high level of accuracy.</li><li>Assist with budget preparation and financial forecasting.</li><li>Monitor overdue accounts and perform collection activities as needed.</li><li>Respond to vendor and client inquiries regarding billing and payment issues.</li><li>Support other accounting and administrative duties as assigned by management.</li></ul><p><br></p>
  • 2025-09-04T17:23:47Z
Accounting Clerk
  • Monroe, NC
  • onsite
  • Temporary
  • 25.00 - 27.00 USD / Hourly
  • <p>We are looking for a detail-oriented <strong><u>Part Time Accounting Clerk</u></strong> to join our team on a contract basis in Monroe, North Carolina. This role is ideal for someone eager to grow their accounting skills while contributing to key financial operations. The position involves working collaboratively in the office three days a week, with flexibility on hours. <strong><u>The role will start off 8 hours a week and increase to 12-15 hours. </u></strong></p><p><br></p><p>Responsibilities:</p><p>• Process accounts payable transactions, ensuring accurate coding and timely payments.</p><p>• Manage accounts receivable activities, including invoicing and payment reconciliation.</p><p>• Perform account reconciliations to maintain accurate financial records.</p><p>• Assist in billing procedures and resolve discrepancies as needed.</p><p>• Enter and verify financial data with a focus on accuracy and attention to detail.</p><p>• Utilize accounting software such as JD Edwards EnterpriseOne for data entry and reporting.</p><p>• Support month-end and year-end closing processes.</p><p>• Apply knowledge of debits and credits to ensure consistency in financial documentation.</p><p>• Collaborate with team members to improve workflow efficiency and accuracy.</p><p>• Maintain organized records and ensure compliance with company policies.</p>
  • 2025-09-19T16:48:59Z