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10 results for Entry Level Help Desk Support in Charlotte, NC

Help Desk Analyst
  • Charlotte, NC
  • onsite
  • Temporary
  • 20.00 - 27.00 USD / Hourly
  • <p><strong>Overview:</strong></p><p>Robert Half is proactively recruiting Tier 1 Help Desk Analysts to join our candidate network for upcoming contract opportunities. These roles are ideal for early-career professionals who want to gain valuable IT support experience.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Act as the first line of support for incoming technical requests.</li><li>Resolve password resets, application access, and device troubleshooting.</li><li>Escalate issues to Tier 2 when needed and maintain accurate ticketing records.</li><li>Deliver excellent customer service with strong communication skills.</li></ul>
  • 2025-08-22T13:28:42Z
Help Desk Analyst - Tier II
  • Charlotte, NC
  • onsite
  • Temporary
  • 28.00 - 38.00 USD / Hourly
  • <p><strong>Overview:</strong></p><p>Robert Half is proactively recruiting Tier 2 Help Desk Analysts to join our IT talent pipeline. These contract opportunities will support clients who require strong technical troubleshooting and escalation experience.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Resolve escalated tickets beyond Tier 1 scope.</li><li>Provide support for workstation builds, software installations, and network connectivity.</li><li>Assist in knowledge transfer and coach Tier 1 analysts.</li><li>Document recurring issues and recommend process improvements.</li></ul>
  • 2025-08-22T13:33:42Z
Help Desk Analyst - Tier III
  • Charlotte, NC
  • onsite
  • Temporary
  • 40.00 - 55.00 USD / Hourly
  • <p><strong>Overview:</strong></p><p> Robert Half is proactively building a network of Tier 3 Help Desk Analysts for future contract engagements. These roles require advanced technical expertise and the ability to resolve complex IT issues.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage escalated tickets involving systems, servers, or enterprise applications.</li><li>Configure and maintain enterprise tools (e.g., Intune, Azure AD, advanced M365).</li><li>Partner with engineers and administrators for root-cause analysis.</li><li>Mentor Tier 1/2 staff and contribute to enterprise support documentation.</li></ul>
  • 2025-08-22T13:33:42Z
Cloud Engineer - Entry-Level
  • Charlotte, NC
  • onsite
  • Temporary
  • 32.00 - 40.00 USD / Hourly
  • <p><strong>Overview:</strong></p><p>Robert Half is proactively recruiting Cloud Engineers at the entry level to support upcoming client engagements. This role is ideal for IT professionals with a systems or networking background who are looking to expand into cloud platforms.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Assist with provisioning and configuring cloud resources (AWS, Azure, or GCP).</li><li>Support migration of on-premise applications to the cloud.</li><li>Monitor cloud services and escalate performance issues.</li><li>Document configurations and maintain system procedures.</li></ul>
  • 2025-08-22T14:24:05Z
Desktop Support Analyst
  • Cowpens, SC
  • onsite
  • Temporary
  • - USD / Hourly
  • We are looking for a skilled Desktop Support Analyst to join our team in Cowpens, South Carolina. This long-term contract position offers an exciting opportunity to work in a dynamic manufacturing environment where you will play a key role in supporting desktop systems, resolving technical issues, and assisting with IT infrastructure transitions. If you are a proactive problem-solver with a strong technical background, we encourage you to apply.<br><br>Responsibilities:<br>• Provide comprehensive support for desktop systems, including installation, maintenance, and troubleshooting.<br>• Conduct imaging and deployment of Windows 11 devices, ensuring smooth transitions for end-users.<br>• Assist with the migration of systems to VMware and Nutanix platforms, contributing to infrastructure upgrades.<br>• Perform physical mounting and setup of servers and other hardware as required.<br>• Support the transition to Office 365, addressing user needs and resolving technical challenges.<br>• Collaborate with team members to resolve IT tickets efficiently and provide excellent customer service.<br>• Participate in networking support, including working with Aruba systems and assisting in the transition to new solutions.<br>• Maintain accurate documentation of processes, configurations, and resolutions.<br>• Engage in an on-call rotation after an initial onboarding period to provide timely support.<br>• Demonstrate flexibility by taking on various IT-related tasks and responsibilities as needed.
  • 2025-08-22T16:13:46Z
IT Project Manager - Software Implementation
  • Charlotte, NC
  • onsite
  • Temporary
  • 32.00 - 40.00 USD / Hourly
  • <p><strong>Overview:</strong></p><p> Robert Half is proactively recruiting entry-level IT Project Managers to support software rollout and implementation projects. This role is ideal for professionals with a technical foundation and strong organizational skills looking to transition into project management.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Assist in planning and tracking software deployment timelines.</li><li>Coordinate tasks between developers, business analysts, and end-users.</li><li>Prepare project documentation and meeting notes.</li><li>Monitor risks and escalate blockers to senior leadership.</li></ul>
  • 2025-08-22T13:49:12Z
Client Services Manager
  • Charlotte, NC
  • onsite
  • Permanent
  • 65000.00 - 75000.00 USD / Yearly
  • <p>A fast-growing, well-established financial services firm is seeking a proactive and detail-oriented professional to join their team in a client support capacity. This in-office role is essential to maintaining and growing strong client relationships and supporting a team-oriented environment. Only candidates with prior relevant experience will be considered.</p><p><br></p><p>The <strong>Client Services Manager</strong> will support the Advisor by ensuring all client service tasks are executed efficiently, allowing the Advisor to focus on high-level client engagement and strategy. This role requires top-tier customer service, follow-through, and problem-solving abilities to deliver a polished and reliable client experience.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Provide daily support to Advisor(s), ensuring seamless operations and follow-through on all client-related tasks.</li><li>Monitor and manage outstanding client action items, maintaining a regularly reviewed tracking system for each Advisor.</li><li>Act as a primary point of contact for clients, offering professional and courteous service.</li><li>Manage general office and administrative functions such as phone coverage, mail processing, scheduling, filing, and meeting preparation.</li><li>Assist in preparing materials for client and prospect meetings, including presentations and documentation.</li><li>Oversee new client onboarding processes, including account setup, recurring transactions, online access, and quarterly meeting scheduling.</li><li>Work with the marketing team to coordinate campaigns, events, and deliver regular communications and insights to clients.</li><li>Maintain and update the CRM system by entering contacts, managing groups, and generating reports as needed.</li></ul><p><br></p>
  • 2025-08-05T15:28:58Z
Accounting Manager
  • Indian Trail, NC
  • onsite
  • Temporary
  • - USD / Hourly
  • We are looking for an experienced Accounting Manager to join our team in Indian Trail, North Carolina. In this long-term contract position, you will oversee and optimize the financial operations of a growing organization while ensuring accuracy and compliance in all accounting processes. This is a fantastic opportunity for a skilled individual to play a pivotal role in managing cash flow, financial reporting, and operational accounting.<br><br>Responsibilities:<br>• Manage and oversee all accounting operations, including accounts receivable, invoicing, and bill processing.<br>• Perform month-end closings, ensuring accurate and timely reconciliation of accounts.<br>• Implement cash flow management strategies, including forecasting and monitoring daily operations.<br>• Prepare and analyze financial statements and reports to provide insights into business performance.<br>• Utilize QuickBooks Online to maintain accurate records, resolve duplicate entries, and streamline processes.<br>• Supervise and support entry-level accounting staff in their daily tasks, such as invoice entry and data management.<br>• Collaborate with stakeholders to manage progress billing for land development projects and real estate ventures.<br>• Ensure compliance with accounting standards and regulations during audits and financial reviews.<br>• Address and resolve operational accounting issues, including transitioning bank accounts and improving workflows.<br>• Contribute to the company’s growth by developing efficient financial practices and systems.
  • 2025-08-21T15:24:41Z
Accounting Clerk
  • Welcome, NC
  • onsite
  • Permanent
  • 45000.00 - 50000.00 USD / Yearly
  • <p>We are looking for a detail-oriented Accounting Clerk to join our team in Winston-Salem, North Carolina. In this role, you will support the accounting department by handling accounts payable and receivable tasks, ensuring accuracy in financial records, and providing excellent customer service. This is an excellent opportunity for someone with strong organizational skills and a solid foundation in accounting principles.</p><p><br></p><p>Responsibilities:</p><p>• Process accounts payable and accounts receivable transactions accurately and in a timely manner.</p><p>• Perform data entry tasks to maintain up-to-date financial records.</p><p>• Review and process invoices, ensuring compliance with company policies.</p><p>• Reconcile discrepancies in financial statements and reports.</p><p>• Utilize Microsoft Excel to create and update spreadsheets for accounting purposes.</p><p>• Respond to customer inquiries related to billing and payments with professionalism.</p><p>• Assist in preparing financial documentation for internal and external audits.</p><p>• Collaborate with team members to improve accounting processes and efficiency.</p><p>• Ensure compliance with relevant regulations and company procedures.</p>
  • 2025-08-27T13:39:07Z
Administrative Assistant
  • Charlotte, NC
  • onsite
  • Contract / Temporary to Hire
  • 23.75 - 27.50 USD / Hourly
  • <p>We are looking for a detail-oriented Client Service Coordinator to join our team in Blakeney, North Carolina. In this position, you will provide essential support to both clients and internal operations, contributing to a smooth and efficient workflow. This role requires a proactive individual who thrives in a collaborative environment and is eager to take on diverse administrative responsibilities.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate client scheduling and manage appointment calendars to ensure smooth operations.</p><p>• Collect and organize data for financial planning, retirement plans, and other wealth management services.</p><p>• Assist with planning and executing client meetings, including preparation and follow-up tasks.</p><p>• Handle administrative tasks such as answering inbound calls, data entry, and maintaining organized records.</p><p>• Provide exceptional client service by addressing inquiries promptly and professionally.</p><p>• Support the team in managing Salesforce and other tools to ensure accurate client information.</p><p>• Collaborate with the team during regular meetings to discuss updates and priorities.</p><p>• Maintain a high level of organization to manage multiple tasks and deadlines effectively.</p><p>• Contribute to creating a positive and flexible work environment by fostering team collaboration.</p>
  • 2025-08-27T18:54:14Z