<p>Robert Half is proactively recruiting Help Desk Technicians (Level I) for upcoming contract and contract-to-hire opportunities. These roles are ideal for customer-focused IT professionals who enjoy troubleshooting technical issues and supporting end users in fast-paced environments.</p><p><strong>Responsibilities</strong></p><ul><li>Provide first-line technical support for desktops, laptops, mobile devices, and peripherals</li><li>Troubleshoot hardware, software, connectivity, and account access issues</li><li>Escalate complex issues to Tier II/III teams as needed</li><li>Document incidents and resolutions in a ticketing system</li><li>Deliver excellent customer service to internal users</li></ul>
<p>Robert Half is building a pipeline of Desktop Support Technicians for anticipated client needs. These roles support day-to-day IT operations and are well suited for hands-on professionals who enjoy resolving technical issues directly with users.</p><p><strong>Responsibilities</strong></p><ul><li>Support end users with hardware, software, and application issues</li><li>Perform workstation setup, imaging, and equipment deployments</li><li>Troubleshoot printers, VPN access, and basic network connectivity</li><li>Manage user accounts and permissions in Active Directory and Microsoft 365</li><li>Maintain accurate documentation and asset tracking</li></ul>
<ul><li>Provide Tier 1–2 technical support for end users via phone, remote tools, and in person, resolving issues related to hardware, operating systems, applications, and network connectivity</li><li>Monitor, prioritize, and resolve helpdesk tickets while documenting solutions and contributing to the IT knowledge base</li><li>Install, configure, and support end-user hardware and peripherals, including desktops, laptops, mobile devices, phones, printers, scanners, and Microsoft Teams conferencing systems</li><li>Perform basic network and connectivity troubleshooting (wired, wireless, VPN, DHCP/DNS)</li><li>Assist with server, virtualization, and storage support, including patching, updates, backups, and system health monitoring</li><li>Support onboarding/offboarding processes, user account management, and IT asset tracking</li><li>Coordinate with vendors and internal IT teams to deploy hardware, software, and services</li></ul>
<p>We are looking for an entry-level Accountant to join our team on a contract to hire basis in Spartanburg, South Carolina. This role is perfect for someone eager to gain experience in financial operations and accounting processes within the manufacturing industry. The ideal candidate will play a key role in supporting daily accounting tasks, ensuring accuracy and efficiency in financial records.</p><p><br></p><p>Responsibilities:</p><p>• Process accounts payable transactions, including invoice verification and payment scheduling.</p><p>• Perform bank reconciliations to ensure accuracy in financial statements.</p><p>• Process account reconciliations by verifying balances and resolving discrepancies.</p><p>• Manage accounts receivable duties, including monitoring incoming payments and maintaining records.</p><p>• Prepare and post journal entries to support accurate accounting records.</p><p>• Process month-end close by compiling data and ensuring timely reporting.</p><p>• Collaborate with team members to improve accounting workflows and efficiency.</p><p>• Maintain organized and up-to-date documentation for all financial transactions.</p><p>• Address and resolve basic accounting inquiries or issues as they arise.</p>
<p>We are looking for a dedicated Credit/Collections Analyst to join our team in Indian Trail, North Carolina. The ideal candidate will excel in managing credit and collections processes while ensuring compliance with company policies and industry standards. This role requires strong analytical skills and the ability to build positive relationships with clients and internal stakeholders.</p><p><br></p><p>Responsibilities:</p><p>• Oversee and manage credit and collections activities to minimize outstanding debts.</p><p>• Analyze credit applications and make decisions regarding credit approvals within company guidelines.</p><p>• Collaborate with clients to resolve payment issues and negotiate payment plans when necessary.</p><p>• Monitor accounts receivable and prepare reports on credit and collections performance.</p><p>• Ensure compliance with credit policies and procedures to mitigate financial risks.</p><p>• Conduct credit analysis to assess the financial viability of clients and recommend actionable strategies.</p><p>• Communicate effectively with internal teams to address disputes and improve collections processes.</p><p>• Identify opportunities for process improvements in credit and collections operations.</p><p>• Maintain accurate records of credit and collections activities for audit and reporting purposes.</p><p>• Provide guidance and support to entry level staff involved in credit and collections tasks.</p>
We are looking for a detail-oriented Administrative Assistant to join our team in Spartanburg, South Carolina. In this Contract to permanent role, you will provide critical support to the executive team, ensuring seamless operations and effective communication. This position offers an excellent opportunity to contribute to a dynamic organization in the machinery/worktools industry.<br><br>Responsibilities:<br>• Assist the Executive Assistant by managing administrative tasks and ensuring smooth operations during busy periods.<br>• Conduct research on potential acquisition opportunities, compiling relevant documentation and data.<br>• Handle incoming and outgoing calls, maintaining a courteous and attentive demeanor.<br>• Manage email correspondence, ensuring timely and accurate responses.<br>• Organize schedules and appointments to optimize team productivity.<br>• Perform data entry tasks with a high level of accuracy.<br>• Create and edit documents using Microsoft Word, Excel, PowerPoint, and Outlook.<br>• Provide customer service support, addressing inquiries and resolving issues promptly.<br>• Maintain organized records and files for easy access and retrieval.<br>• Coordinate with various departments to ensure efficient workflow.
We are looking for an experienced Tax Preparer to join our team in Charlotte, North Carolina. This contract position is ideal for someone who thrives in a dynamic environment with a focus on providing accurate and efficient tax services. The role involves working closely with knowledgeable staff and a diverse clientele to ensure compliance and deliver high-quality tax preparation.<br><br>Responsibilities:<br>• Prepare individual, corporate, and small business tax returns with accuracy and attention to detail.<br>• Review complex tax documents and ensure compliance with current regulations.<br>• Collaborate with entry level staff to oversee and guide their work, providing mentorship as needed.<br>• Utilize Drake and QuickBooks software to manage tax preparation and bookkeeping tasks.<br>• Analyze financial statements to identify tax deductions and optimize returns for clients.<br>• Handle a diverse client base, including small businesses and experienced clients, with professionalism.<br>• Ensure timely completion of approximately 1,000 tax returns annually across various client profiles.<br>• Maintain up-to-date knowledge of tax laws and policies to provide reliable guidance.<br>• Work on-site during standard office hours to deliver consistent and dependable service.<br>• Assist in the transition process, providing expertise and continuity during organizational changes.
We are looking for an Accounts Receivable Clerk to join our dynamic team in Charlotte, North Carolina. This role requires an individual who thrives in a collaborative environment and is passionate about maintaining accurate financial records and delivering excellent customer service. With a hybrid schedule, including remote work on Mondays and Fridays, this position offers a balanced work-life opportunity while contributing to a fast-paced, high-volume cash applications environment.<br><br>Responsibilities:<br>• Process and apply customer payments to open receivables while ensuring accuracy and timeliness.<br>• Investigate and analyze remittance details to resolve discrepancies and maintain accurate records.<br>• Perform cash application tasks using automation tools in a complex, multi-division system.<br>• Maintain and update customer accounts, including adjustments, write-offs, and payment reversals as required.<br>• Collaborate with stakeholders to address payment inquiries and resolve issues efficiently.<br>• Manage transactions across multiple bank accounts while reconciling payments and invoices.<br>• Support collection efforts by handling partial payments, reversals, and other adjustments.<br>• Proactively identify and implement improvements in cash application processes.<br>• Assist with accounts receivable-related projects as assigned.<br>• Ensure compliance with company policies and service level agreements in all financial operations.
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Fort Mill, South Carolina. This position offers the opportunity to work in a dynamic environment within the telecom services industry. As a contract-to-permanent role, it provides the potential for long-term growth and stability.<br><br>Responsibilities:<br>• Deliver exceptional customer service by responding to inbound and outbound calls efficiently and with strong attention to detail.<br>• Manage data entry tasks with a high level of accuracy and thoroughness.<br>• Handle order entry processes, ensuring timely and accurate completion.<br>• Assist with front desk responsibilities for an hour weekly and provide coverage during receptionist absences.<br>• Support event-related customer inquiries, including monthly events and quarterly major events.<br>• Address approximately 15 customer calls daily, with increased volume during major events.<br>• Collaborate with customer service teams across two companies to ensure seamless operations.<br>• Provide bilingual support in Spanish for translation and communication purposes, if applicable.<br>• Uphold punctuality and reliability while fostering a team-oriented work environment.<br>• Maintain a strong focus on detail and long-term fit within the organization.
