<p>We are looking for a dedicated Credit/Collections Analyst to join our team in Indian Trail, North Carolina. The ideal candidate will excel in managing credit and collections processes while ensuring compliance with company policies and industry standards. This role requires strong analytical skills and the ability to build positive relationships with clients and internal stakeholders.</p><p><br></p><p>Responsibilities:</p><p>• Oversee and manage credit and collections activities to minimize outstanding debts.</p><p>• Analyze credit applications and make decisions regarding credit approvals within company guidelines.</p><p>• Collaborate with clients to resolve payment issues and negotiate payment plans when necessary.</p><p>• Monitor accounts receivable and prepare reports on credit and collections performance.</p><p>• Ensure compliance with credit policies and procedures to mitigate financial risks.</p><p>• Conduct credit analysis to assess the financial viability of clients and recommend actionable strategies.</p><p>• Communicate effectively with internal teams to address disputes and improve collections processes.</p><p>• Identify opportunities for process improvements in credit and collections operations.</p><p>• Maintain accurate records of credit and collections activities for audit and reporting purposes.</p><p>• Provide guidance and support to entry level staff involved in credit and collections tasks.</p>
We are looking for an experienced Tax Preparer to join our team in Charlotte, North Carolina. This contract position is ideal for someone who thrives in a dynamic environment with a focus on providing accurate and efficient tax services. The role involves working closely with knowledgeable staff and a diverse clientele to ensure compliance and deliver high-quality tax preparation.<br><br>Responsibilities:<br>• Prepare individual, corporate, and small business tax returns with accuracy and attention to detail.<br>• Review complex tax documents and ensure compliance with current regulations.<br>• Collaborate with entry level staff to oversee and guide their work, providing mentorship as needed.<br>• Utilize Drake and QuickBooks software to manage tax preparation and bookkeeping tasks.<br>• Analyze financial statements to identify tax deductions and optimize returns for clients.<br>• Handle a diverse client base, including small businesses and experienced clients, with professionalism.<br>• Ensure timely completion of approximately 1,000 tax returns annually across various client profiles.<br>• Maintain up-to-date knowledge of tax laws and policies to provide reliable guidance.<br>• Work on-site during standard office hours to deliver consistent and dependable service.<br>• Assist in the transition process, providing expertise and continuity during organizational changes.
We are looking for an Accounts Receivable Clerk to join our dynamic team in Charlotte, North Carolina. This role requires an individual who thrives in a collaborative environment and is passionate about maintaining accurate financial records and delivering excellent customer service. With a hybrid schedule, including remote work on Mondays and Fridays, this position offers a balanced work-life opportunity while contributing to a fast-paced, high-volume cash applications environment.<br><br>Responsibilities:<br>• Process and apply customer payments to open receivables while ensuring accuracy and timeliness.<br>• Investigate and analyze remittance details to resolve discrepancies and maintain accurate records.<br>• Perform cash application tasks using automation tools in a complex, multi-division system.<br>• Maintain and update customer accounts, including adjustments, write-offs, and payment reversals as required.<br>• Collaborate with stakeholders to address payment inquiries and resolve issues efficiently.<br>• Manage transactions across multiple bank accounts while reconciling payments and invoices.<br>• Support collection efforts by handling partial payments, reversals, and other adjustments.<br>• Proactively identify and implement improvements in cash application processes.<br>• Assist with accounts receivable-related projects as assigned.<br>• Ensure compliance with company policies and service level agreements in all financial operations.
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Fort Mill, South Carolina. This position offers the opportunity to work in a dynamic environment within the telecom services industry. As a contract-to-permanent role, it provides the potential for long-term growth and stability.<br><br>Responsibilities:<br>• Deliver exceptional customer service by responding to inbound and outbound calls efficiently and with strong attention to detail.<br>• Manage data entry tasks with a high level of accuracy and thoroughness.<br>• Handle order entry processes, ensuring timely and accurate completion.<br>• Assist with front desk responsibilities for an hour weekly and provide coverage during receptionist absences.<br>• Support event-related customer inquiries, including monthly events and quarterly major events.<br>• Address approximately 15 customer calls daily, with increased volume during major events.<br>• Collaborate with customer service teams across two companies to ensure seamless operations.<br>• Provide bilingual support in Spanish for translation and communication purposes, if applicable.<br>• Uphold punctuality and reliability while fostering a team-oriented work environment.<br>• Maintain a strong focus on detail and long-term fit within the organization.
We are looking for proactive and organized Administrative Assistants to provide essential support to a dynamic and fast-paced organization in Concord, North Carolina. In this contract position, you will play a key role in managing executive schedules, overseeing office operations, and assisting various teams to ensure seamless day-to-day functionality. This on-site role offers the opportunity to work in a collaborative, startup-style environment with a strong emphasis on adaptability and teamwork.<br><br>Responsibilities:<br>• Coordinate and manage executive schedules, calendars, and meeting logistics to ensure smooth operations.<br>• Organize and facilitate monthly and quarterly executive meetings, team gatherings, and internal events.<br>• Assist with daily administrative tasks, including managing office supplies and responding to employee requests.<br>• Oversee the usage and tracking of company credit cards, ensuring proper documentation and adherence to limits.<br>• Act as a key point of contact for employees, providing assistance and solutions for administrative needs.<br>• Collaborate closely with senior leadership to support communication and logistical needs.<br>• Partner with cross-functional teams to adapt to shifting priorities and organizational requirements.<br>• Facilitate onboarding and training processes for new team members to ensure a smooth transition.<br>• Maintain a high level of organization and prioritize tasks effectively in a fast-paced environment.<br>• Support internal teams with data entry and receptionist duties as needed.
<p>We are looking for a dedicated Administrative Assistant to join our dynamic team in Concord, North Carolina. This long-term contract position offers an exciting opportunity to support executive-level operations and contribute to the smooth functioning of office activities. Ideal candidates will be proactive, organized, and thrive in a fast-paced, collaborative environment.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate and manage executive team schedules, including meetings and calendar updates.</p><p>• Organize monthly and quarterly team events, ensuring smooth logistics and communication.</p><p>• Provide day-to-day administrative support to ensure efficient office operations.</p><p>• Oversee company credit card usage by tracking expenses and maintaining limits.</p><p>• Act as a key point of contact for employees requiring administrative assistance.</p><p>• Collaborate with cross-functional teams to manage shifting priorities and support organizational goals.</p><p>• Assist with onboarding and cross-training processes to ensure seamless transitions.</p><p>• Maintain effective communication with senior leadership and executive teams.</p><p>• Support internal teams with administrative tasks and office-related needs</p>
