<p>Proactively recruiting Help Desk Technicians for upcoming contract and contract-to-hire opportunities.</p><p>Candidates skilled in supporting end users, troubleshooting technical issues, and maintaining daily IT operations are encouraged to connect ahead of new openings.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Provide first- and second-line support for desktops, laptops, mobile devices, and peripherals</li><li>Troubleshoot hardware, software, connectivity, and account access issues</li><li>Manage and resolve tickets using ServiceNow, Jira, Zendesk, or similar ITSM platforms</li><li>Assist with account creation, password resets, and permissions (Active Directory / Entra ID)</li><li>Support O365, Windows 10/11, VPN, and basic network troubleshooting</li><li>Install, configure, and update applications as needed</li><li>Document resolutions, steps, and user instructions</li></ul>
<p>As a help desk analyst, you will be responsible for providing technical support to our users, primarily over the phone and through a ticketing system. You will troubleshoot and resolve computer hardware and software problems, network connectivity, password resets, and more.</p><p>What you will do:</p><p>· Provide computer desktop support to local and remote users.</p><p>· Troubleshoot and resolve computer hardware and software problems.</p><p>· Maintain and upgrade computer systems.</p><p>· Coordinate hardware repairs with vendors.</p><p>· Ensure the integrity of all electronic data records.</p><p>· Track equipment inventory and collaborate on potential purchases.</p><p>· Own and execute technology implementation projects.</p><p>· Communicate regularly and effectively with users.</p><p>· Maintain records of daily data communication transactions, issues, and remedial actions taken.</p>
<p>Proactively recruiting Desktop Support Technicians for onsite contract roles across multiple industries.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Support desktops, laptops, printers, and other peripherals</li><li>Perform imaging, deployments, and hardware refreshes</li><li>Troubleshoot Windows OS, O365, VPN, and connectivity issues</li><li>Install and configure software and maintain asset documentation</li><li>Provide deskside, walk-up, or floor support depending on environment</li></ul>
<p>Proactively recruiting IT Support Specialists for upcoming contract and contract-to-hire opportunities across enterprise environments.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Provide Tier 1–2 support for hardware, software, and network issues</li><li>Manage tickets through ServiceNow, Freshservice, Jira, or equivalent ITSM tools</li><li>Support user onboarding/offboarding, account access, and permissions</li><li>Troubleshoot O365, Teams, Windows 10/11, VPN, and basic network connectivity</li><li>Assist with equipment setup, deployment, imaging, and asset tracking</li><li>Document troubleshooting steps, solutions, and technical procedures</li></ul>
We are looking for an experienced Tax Preparer to join our team in Charlotte, North Carolina. This contract position is ideal for someone who thrives in a dynamic environment with a focus on providing accurate and efficient tax services. The role involves working closely with knowledgeable staff and a diverse clientele to ensure compliance and deliver high-quality tax preparation.<br><br>Responsibilities:<br>• Prepare individual, corporate, and small business tax returns with accuracy and attention to detail.<br>• Review complex tax documents and ensure compliance with current regulations.<br>• Collaborate with entry level staff to oversee and guide their work, providing mentorship as needed.<br>• Utilize Drake and QuickBooks software to manage tax preparation and bookkeeping tasks.<br>• Analyze financial statements to identify tax deductions and optimize returns for clients.<br>• Handle a diverse client base, including small businesses and experienced clients, with professionalism.<br>• Ensure timely completion of approximately 1,000 tax returns annually across various client profiles.<br>• Maintain up-to-date knowledge of tax laws and policies to provide reliable guidance.<br>• Work on-site during standard office hours to deliver consistent and dependable service.<br>• Assist in the transition process, providing expertise and continuity during organizational changes.
We are looking for a detail-oriented Human Resources Assistant to join our team in Charlotte, North Carolina. This role will provide essential support to the HR Manager, focusing on onboarding, payroll administration, and employee data management. As a Contract to permanent employment opportunity, this position offers the chance to grow within a dynamic environment while contributing to key HR processes.<br><br>Responsibilities:<br>• Assist the HR Manager in daily operations, providing administrative and organizational support.<br>• Facilitate onboarding processes for new employees across multiple states, ensuring accuracy in HR systems.<br>• Maintain and update employee records in Paycor, ensuring data integrity and compliance.<br>• Support payroll functions, including processing for both hourly and salaried staff.<br>• Collaborate with staffing agencies and internal teams to streamline seasonal recruitment and onboarding.<br>• Administer and assist with the rollout of the company's new 401(k) program.<br>• Generate HR reports, tracking workforce metrics such as turnover rates and employee counts.<br>• Ensure compliance with company policies and support HR-related regulatory requirements.<br>• Manage data entry tasks and oversee personnel file organization.<br>• Provide employment verifications and assist with other administrative HR functions.
We are looking for a skilled and detail-oriented Data Entry Clerk to join our team in Charlotte, North Carolina, on a contract basis. This position involves supporting critical HR and payroll functions during a short-term project. The ideal candidate will excel in high-volume data entry tasks and demonstrate unwavering accuracy and efficiency in their work.<br><br>Responsibilities:<br>• Input employee benefit deductions and plans for a workforce of 150 staff members with precision.<br>• Assist the HR team in managing open enrollment processes and benefit-related tasks.<br>• Verify the accuracy of deductions and ensure proper allocation.<br>• Maintain a high level of attention to detail to prevent errors in data entry.<br>• Collaborate effectively with HR colleagues to ensure smooth operations.<br>• Complete all assigned tasks within the designated two-week timeframe, with a potential for extension.<br>• Adhere to strict deadlines and prioritize tasks based on urgency.<br>• Provide reliable support for payroll system updates and transitions.
