<p>Robert Half is proactively recruiting Desktop Support Technicians to join our pipeline of candidates for upcoming projects and contract opportunities. This position is ideal for hands-on IT professionals who enjoy solving technical problems directly with end users.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Install, configure, and maintain desktops, laptops, and peripherals.</li><li>Troubleshoot hardware and software issues both onsite and remotely.</li><li>Image and deploy devices for new hires and department rollouts.</li><li>Support printers, mobile devices, and conference room equipment.</li></ul>
<p><strong>Overview:</strong></p><p>Robert Half is proactively recruiting Help Desk Technicians for upcoming contract assignments to support our clients across the Charlotte market. These opportunities are ideal for recent IT graduates or candidates with 1–2 years of technical support experience who are eager to grow their careers in information technology.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Troubleshoot and resolve hardware, software, and network connectivity issues.</li><li>Log, track, and manage tickets in the help desk system.</li><li>Provide phone, email, and in-person support for end users.</li><li>Escalate unresolved issues to higher-level support teams as needed.</li><li>Assist with onboarding/offboarding, password resets, and system access.</li></ul>
<p>Robert Half is building a network of experienced Help Desk Analysts for upcoming contract and contract-to-hire opportunities with our clients. These roles suit professionals with 2–4 years of IT support who are ready to take on escalated issues and contribute to IT process improvements.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Troubleshoot escalated issues with desktops, laptops, and mobile devices.</li><li>Manage Active Directory accounts and group policies.</li><li>Support remote access, VPNs, and network connectivity.</li><li>Document solutions and contribute to internal knowledge bases.</li></ul>
<p><strong>About the Role:</strong></p><p>Robert Half is proactively building our network of Field Technicians for upcoming client projects. These roles involve onsite hardware installation, maintenance, and troubleshooting for computers, printers, and networking equipment.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Perform onsite support for IT equipment and peripherals</li><li>Install and configure network devices and software</li><li>Document service calls and resolutions</li><li>Provide professional customer service at client locations</li></ul>
<p><strong>About the Role:</strong></p><p>We’re proactively recruiting Help Desk Technicians for upcoming opportunities with our clients in the Charlotte area. These roles will support end users by troubleshooting hardware, software, and network issues while providing exceptional customer service.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Provide Tier 1 support via phone, email, or ticketing systems</li><li>Troubleshoot Windows OS, Office 365, and basic network connectivity</li><li>Log and escalate incidents as needed</li><li>Set up and image computers for new hires</li></ul>
<p>Robert Half is proactively seeking Senior Help Desk Engineers to join our candidate pipeline for contract and contract-to-hire placements. These roles are best for seasoned IT professionals with 5+ years of help desk or desktop support experience, ideally with leadership exposure.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as escalation point for Level I and II support teams.</li><li>Lead resolution of critical incidents and outages.</li><li>Manage user account administration, system upgrades, and IT projects.</li><li>Mentor junior technicians and contribute to help desk process improvements.</li></ul>
<p><strong>About the Role</strong></p><p>We are seeking a reliable and detail-oriented Computer Operator to support day-to-day data center operations in a 24x7 environment. This role ensures the stability and performance of critical IT infrastructure through monitoring, documentation, and incident escalation. Ideal candidates will bring a strong foundation in IT operations with prior experience in data center or batch scheduling environments.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Monitor job scheduling consoles for failures, delays, or performance issues; take corrective action or escalate as needed.</li><li>Oversee and maintain print/report distribution processes; ensure timely delivery of reports and output.</li><li>Monitor system backups to confirm successful and accurate completion.</li><li>Document all issues, incidents, and resolutions in the incident management system.</li><li>Complete shift turnover reports and ensure clear communication across shifts.</li><li>Maintain physical security of the data center and monitor environmental conditions (HVAC, power, etc.).</li><li>Provide coverage for rotational shifts and support Computer Operations projects as needed.</li></ul>
<p>Robert Half is seeking IT Operations Support Coordinators for upcoming contract opportunities in the Charlotte market. This role blends IT and administrative skills, supporting enterprise technology teams in infrastructure rollouts, hardware logistics, and operational projects.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Assist with IT hardware inventory, ordering, and deployment.</li><li>Support user onboarding/offboarding with equipment setup and access.</li><li>Track and update IT documentation and asset management records.</li><li>Coordinate scheduling, vendor interactions, and IT process updates.</li></ul>
<p>We are looking for a skilled Business Analyst to join our team on a contract basis for a remote role. This role involves working closely with Actimize implementations, addressing defects and enhancements, and contributing to the development and execution of solutions. The ideal candidate will bring technical expertise, analytical skills, and experience in Actimize systems to ensure successful project delivery. This role is 100% remote for a Eastern Time Zone based client.</p><p><br></p><p>Responsibilities:</p><p>• Conduct detailed analysis of Actimize defects and enhancements to identify key issues and improvement opportunities.</p><p>• Collaborate with development teams to design and implement effective solutions for Actimize Transaction Monitoring systems.</p><p>• Perform data modeling and database analysis to support Actimize implementations.</p><p>• Review and document business requirements, ensuring alignment with project goals and client needs.</p><p>• Provide insights and recommendations to optimize system functionality and performance.</p><p>• Work within Agile Scrum frameworks to manage project timelines and deliverables.</p><p>• Facilitate gap analysis to bridge discrepancies between current and desired system capabilities.</p><p>• Communicate effectively with stakeholders to ensure clarity and alignment throughout the project lifecycle.</p><p>• Participate in testing and validation processes to ensure fixes and enhancements meet specified requirements.</p><p>• Support knowledge sharing and documentation to enhance team efficiency and understanding.</p>
<p><strong>About the Role:</strong></p><p>We’re proactively sourcing IT Support Specialists for upcoming contract and contract-to-hire roles. These positions support enterprise IT environments with system access requests, user administration, and software support.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Provide Tier 1–2 support for internal users</li><li>Manage Active Directory accounts and group policies</li><li>Troubleshoot Microsoft 365, VPN, and printer issues</li><li>Support ticket tracking and documentation</li></ul>
<p>We are looking for a Financial Reporting Manager to join our team in Charlotte, North Carolina. This role is essential in overseeing financial reporting, budgeting, and forecasting processes, while driving improvements in systems and procedures. The successful candidate will bring a strong accounting background, advanced technical expertise, and the ability to analyze complex financial data with precision.</p><p><br></p><p>Responsibilities:</p><p>• Lead the preparation, maintenance, and presentation of monthly and annual financial statements, ensuring accuracy and compliance.</p><p>• Oversee the budgeting process by compiling and analyzing operating results, while delivering comprehensive reports.</p><p>• Investigate variances between forecasts, budgets, and historical performance to provide actionable insights.</p><p>• Design and deliver ad-hoc analytical reports to address business needs and support quick decision-making.</p><p>• Collaborate with the Financial Operations team to retrieve data, compile profit and loss statements, and conduct in-depth analyses.</p><p>• Manage and develop a team of financial analysts, fostering growth and operational excellence.</p><p>• Act as a key liaison between accounting and reporting teams to ensure seamless communication and alignment.</p><p>• Identify and implement process improvements to enhance efficiency and accuracy in financial operations.</p><p>• Serve as a subject matter expert in financial systems architecture, ensuring alignment between accounting and reporting.</p><p>• Partner with cross-functional teams to optimize systems for financial calculations and data consolidations</p>
<ul><li>Lead and manage all IT functions, including infrastructure, networking, cloud services, cybersecurity, and software development.</li><li>Oversee administration of Active Directory, Office 365, Azure AD, and identity management systems.</li><li>Direct and maintain VMware and virtualized server environments, ensuring reliability, redundancy, and disaster recovery readiness.</li><li>Manage network architecture, including LAN/WAN, firewalls, switches, and VPN connectivity across multiple sites.</li><li>Oversee cloud infrastructure and hybrid solutions leveraging Azure or AWS platforms.</li><li>Lead software development teams using C#, .NET, and SQL Server to build and maintain custom business applications.</li><li>Collaborate with business stakeholders to define technology roadmaps, implement process automation, and drive digital innovation.</li><li>Establish IT governance, security policies, and compliance standards in alignment with business objectives.</li><li>Manage IT budgets, vendor relationships, and procurement for hardware, software, and services.</li><li>Provide mentorship and professional development for infrastructure and development staff.</li></ul>
