<p>We are looking for a dedicated and detail-oriented<strong> BILINGUAL in English and Spanish</strong> Customer Service Representative to join our team in Fort Mill, South Carolina. This position offers the opportunity to work in a dynamic environment within the telecom services industry. As a contract-to-permanent role, it provides the potential for long-term growth and stability.</p><p><br></p><p>Responsibilities:</p><p>• Deliver exceptional customer service by responding to inbound and outbound calls efficiently and with strong attention to detail.</p><p>• Manage data entry tasks with a high level of accuracy and thoroughness.</p><p>• Handle order entry processes, ensuring timely and accurate completion.</p><p>• Assist with front desk responsibilities for an hour weekly and provide coverage during receptionist absences.</p><p>• Support event-related customer inquiries, including monthly events and quarterly major events.</p><p>• Address approximately 15 customer calls daily, with increased volume during major events.</p><p>• Collaborate with customer service teams across two companies to ensure seamless operations.</p><p>• Provide bilingual support in Spanish for translation and communication purposes, if applicable.</p><p>• Uphold punctuality and reliability while fostering a team-oriented work environment.</p><p>• Maintain a strong focus on detail and long-term fit within the organization.</p>
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Charlotte, North Carolina. This is a Contract to permanent position, offering a great opportunity to showcase your skills in customer service and administrative support. The role is fully in-person and requires a proactive individual who thrives in a small office environment.<br><br>Responsibilities:<br>• Provide accurate and timely updates on customer orders and tracking details.<br>• Process and manage sample requests, ensuring customer satisfaction.<br>• Create and maintain Purchase Orders and Sales Orders using QuickBooks.<br>• Obtain and provide freight quotes, coordinating pickups with carriers as needed.<br>• Scan, organize, and file essential documentation.<br>• Maintain and update customer records within company systems, including Voze.<br>• Support accounts payable and receivable functions by generating invoices and following up on overdue accounts.<br>• Enter and track vendor bills with accuracy.<br>• Handle customer credit applications, including conducting credit checks and verifying references.
<p>We are looking for a dedicated Customer Service Representative to join our team in Matthews, North Carolina. This is a Contract to permanent position within the high-tech pharmaceutical and biotech industry. The ideal candidate will excel at providing exceptional customer service while managing inbound and outbound calls, domestic and international customer order processing, and maintaining strong attention to detail. This role offers an opportunity to grow professionally in a dynamic and supportive environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to customer inquiries and provide accurate solutions through phone and email communication.</p><p>• Handle inbound and outbound calls professionally, ensuring customer satisfaction and timely resolution of issues.</p><p>• Process customer orders with precision, verifying details to ensure accuracy and compliance.</p><p>• Maintain detailed records of customer interactions and transactions using company systems.</p><p>• Collaborate with internal teams to address customer needs and improve service delivery.</p><p>• Ensure adherence to company policies and procedures while resolving customer concerns.</p><p>• Identify opportunities to improve customer service processes and contribute ideas for enhancement.</p><p>• Manage multiple tasks effectively while maintaining a focus on quality and efficiency.</p><p>• Provide support and guidance to customers regarding product and service offerings.</p><p>• Demonstrate a positive attitude and professionalism in all interactions.</p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Mooresville, North Carolina. This is a short-term contract position ideal for individuals who excel at providing exceptional support and maintaining a detail-oriented approach in a fast-paced environment. The role requires interaction with customers, handling administrative duties, and managing various tasks to ensure smooth operations.</p><p><br></p><p>Responsibilities:</p><p>• Answer and manage incoming calls on a multi-line phone system, ensuring prompt and courteous communication.</p><p>• Organize and maintain files for efficient record-keeping and retrieval.</p><p>• Process and enter orders accurately into the system while adhering to company protocols.</p><p>• Provide assistance to customers with inquiries, resolving issues in a timely and detail-oriented manner.</p><p>• Collaborate with team members to ensure seamless workflow and customer satisfaction.</p><p>• Uphold company standards by wearing the provided uniform shirt and adhering to dress code policies.</p><p>• Maintain a clean and organized workspace to support efficiency.</p><p>• Assist with other administrative tasks as needed to support daily operations.</p><p>• Communicate effectively with both customers and internal teams to relay important information.</p>
<p><strong>Key Responsibilities</strong> </p><ul><li>Act as primary point of contact for customers, troubleshoot service issues, and accurately enter service requests for resolution by appropriate partners. </li><li>Educate clients and advisors on systems, procedures, and self-service options; serve as a resource for company policies and product usability, escalating complex issues as needed. </li><li>Respond to customer inquiries across multiple systems, provide accurate information, and collaborate with internal teams to resolve outstanding questions. </li><li>Process routine transactions and account service requests initiated via web or paper forms, ensuring timely completion to meet service standards. </li><li>Manage high-volume inbound and outbound calls to deliver prompt, accurate solutions; document all interactions in designated systems for tracking and compliance. </li></ul><p> </p><p><strong>Required Qualifications</strong> </p><ul><li>Education: High school or GED </li><li>0-to-1-year relevant experience required </li><li>Post-secondary education and relevant work experience may be interchanged to meet the combined total years of minimum required qualifications for education and experience </li><li>Excellent customer service skills </li><li>Strong written and verbal communication skills </li><li>High learning agility – ability to absorb complex information quickly in a multi-technique training style including facilitator lead, self-study, group simulations, and demonstration through live calls </li><li>Ability to explain complex policies or concepts in a straightforward, easy-to-understand manner </li><li>Ability to navigate multiple systems and resources on a phone call with ease </li><li>Demonstrated ability managing multiple priorities in a fast-paced environment </li><li>Demonstrated skill troubleshooting, identifying, and resolving root cause issues </li><li>Home access to high-speed internet with speeds sufficient to support the responsibilities of the role </li></ul>
<ul><li><strong>Position: Receptionist (Contract Role Only)</strong></li><li><strong>Location: </strong>4201 Congress St, Charlotte, North Carolina, 28209, United States</li><li><strong>TYPE: 100% ONSITE</strong></li><li><strong>Tentative Hourly Pay Rate: $20 - $21 per hour</strong></li><li><strong>Required Experience: Requires prior experience at the front desk/reception </strong></li></ul><p> </p><p><strong>Job Description: </strong></p><ul><li>Acts as the initial point of contact for visitors. May answer a multi-line phone.</li><li>As a Client Center Receptionist, the candidate will leave a lasting impression on employees and clients by greeting with the 10-5 rule while managing the front desk, providing light meeting planning support, and helping clients and employees with immediate solutions to their inquiries. </li><li>The ideal candidate will be analytical with excellent organizational skills and detailed oriented. </li><li>Additional day to day tasks include but are not limited to: Sort & Distribute mail/packages, provide floor tours for new employees, directing vendors, Validate parking, assist with general queries and communications from employees of all lines of business</li></ul>
<p>🚀 <strong>Compliance Manager Opportunity – Career Growth Awaits!</strong> ⚖️💼</p><p>Are you a passionate compliance professional seeking a career where strategic leadership meets cutting-edge regulatory expertise? We’re looking for a <strong>Compliance Manager</strong> to lead and shape the compliance program for an SEC-registered investment adviser. This is your chance to not only make an impact but also build toward a clear <strong>path to becoming a Chief Compliance Officer (CCO)</strong>!</p><p><br></p><p>💰 <strong>Compensation Highlights:</strong></p><p>✨ Competitive salary paired with a <strong>bonus target of 25-30%</strong> 🏆</p><p>✨ <strong>Carried interest on future funds</strong> for long-term financial growth 📈</p><p>✨ Robust benefits package to support your success</p><p>✨ Relocation reimbursement if needed</p><p><br></p><p>📋 <strong>What You’ll Do:</strong></p><p>✔️ Oversee the compliance program, ensuring it evolves with regulatory landscapes</p><p>✔️ Manage compliance records for pre-clearance approvals, marketing reviews, and fundraising regulations 🌐</p><p>✔️ Collaborate with external advisers and internal teams to ensure adherence to SEC regulations</p><p>✔️ Prepare for SEC audits, annual compliance reviews, and monitor financial rules like AI, cybersecurity, and AML 🛡️</p><p>✔️ Work closely with Finance and Accounting teams on reporting requirements</p><p><br></p><p>🌟 <strong>Why This Role is a Game-Changer:</strong></p><ul><li>Guided <strong>career growth</strong> with mentorship from the General Counsel & Chief Compliance Officer</li><li>Exposure to diverse aspects of compliance, from insider trading rules to global fundraising requirements</li><li>Opportunity to master tools like FINRA IARD and regulatory filings like Form ADV and Form PF</li></ul>
<p>We are looking for an experienced Chief Financial Officer (CFO) to join our organization in Spartanburg, South Carolina. This leadership role requires a strategic thinker who can oversee financial operations, drive profitability, and ensure the business remains financially secure. The ideal candidate will possess a deep understanding of financial planning and management.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement effective financial strategies to support the company’s long-term goals.</p><p>• Oversee the preparation and management of annual budgets to ensure financial accuracy and alignment with organizational objectives.</p><p>• Lead month-end financial close processes, ensuring timely and accurate reporting.</p><p>• Monitor and analyze financial performance, identifying areas for improvement and cost-saving opportunities.</p><p>• Collaborate with executive leadership to provide insights and recommendations for strategic decision-making.</p><p>• Ensure compliance with financial regulations and standards, maintaining transparency and accountability.</p><p>• Manage relationships with external stakeholders such as auditors, investors, and financial institutions.</p><p>• Supervise and mentor the finance team, encouraging attention to detail and continuous growth.</p><p>• Evaluate and mitigate financial risks to safeguard company assets.</p><p>• Drive initiatives to optimize operational efficiency and enhance profitability.</p>
We are looking for a detail-oriented and strategic Controller to join our team in Charlotte, North Carolina. This role is essential to overseeing the financial operations of our manufacturing company, ensuring compliance with regulations and optimizing processes for efficiency. The ideal candidate will possess strong leadership skills and a deep understanding of accounting principles, working closely with executive leadership to support the company’s financial goals and growth.<br><br>Responsibilities:<br>• Lead and manage the accounting department, overseeing functions such as accounts payable, accounts receivable, payroll, and financial statement preparation.<br>• Collaborate with executive leadership to establish and implement financial strategies aligned with company objectives.<br>• Conduct monthly analyses of balance sheet accounts and provide insights on budget variances.<br>• Review and approve accounts payable and credit arrangements, ensuring compliance with company policies.<br>• Prepare detailed reports on cash flow, accounts payable discounts, and capitalization metrics on a regular basis.<br>• Monitor and address delinquent accounts while coordinating with branch controllers to resolve issues.<br>• File quarterly returns to secure federal fuel credits and oversee journal entries for accuracy.<br>• Perform internal audits of branch operations and provide actionable recommendations to improve processes.<br>• Facilitate quarterly meetings with controllers and provide training to branch accounting staff.<br>• Liaise with banking representatives to manage sweep accounts and renew credit lines efficiently.
We are looking for an experienced Accounts Receivable Specialist to join our team in Mooresville, North Carolina. This contract-to-permanent position offers an exciting opportunity to manage critical financial processes while contributing to the success of a dynamic organization. The ideal candidate will demonstrate expertise in collections, billing, and cash applications, ensuring smooth and efficient operations.<br><br>Responsibilities:<br>• Oversee and manage accounts receivable processes, ensuring timely and accurate billing.<br>• Perform detailed cash application tasks to reconcile payments and maintain financial accuracy.<br>• Handle commercial collections activities, including communication with clients to resolve outstanding balances.<br>• Monitor and manage cash activity to ensure proper allocation and reporting.<br>• Collaborate with internal teams to streamline billing functions and improve efficiency.<br>• Prepare and analyze reports related to accounts receivable and collections.<br>• Investigate discrepancies in accounts and implement solutions to resolve issues.<br>• Ensure compliance with company policies and accounting standards in all financial activities.<br>• Maintain detailed records of transactions and communications for audit purposes.
