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9 results for Customer Service Representative in Charlotte, NC

Customer Service Representative
  • Spartanburg, SC
  • onsite
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Spartanburg, South Carolina. In this long-term contract position, you will handle inbound calls in a fast-paced call center environment while delivering exceptional service to customers. If you have strong communication skills and excel at multitasking, this role offers an exciting opportunity to contribute your expertise in customer support.<br><br>Responsibilities:<br>• Respond to inbound customer calls promptly and professionally, addressing inquiries and resolving issues.<br>• Maintain accurate and thorough records of customer interactions using data entry systems.<br>• Communicate effectively via email to provide detailed responses and follow-ups.<br>• Schedule appointments and manage calendars efficiently to meet customer needs.<br>• Handle both inbound and outbound calls as required to ensure seamless support.<br>• Perform order entry tasks with precision, verifying details for accuracy.<br>• Utilize Microsoft Word and Excel to create and manage documents related to customer service.<br>• Collaborate with team members to optimize workflows and improve customer satisfaction.<br>• Stay informed about company products and services to provide accurate information.<br>• Adhere to company policies and procedures while delivering high-quality service.
  • 2025-10-14T17:19:05Z
Customer Service Representative
  • Fort Mill, SC
  • onsite
  • Temporary
  • 18.21 - 21.09 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Fort Mill, South Carolina. This is a long-term contract position where you will play a vital role in delivering outstanding service, managing customer accounts, and contributing to operational efficiency. If you thrive in a fast-paced environment and enjoy solving problems while maintaining excellent communication, this opportunity is for you.<br><br>Responsibilities:<br>• Manage customer accounts by processing orders accurately and ensuring timely follow-ups to meet client needs.<br>• Collaborate with internal teams to enhance service delivery and develop tailored solutions for customers.<br>• Support inventory optimization initiatives and contribute to process improvements that enhance scalability and efficiency.<br>• Maintain a high level of urgency and attention to detail when addressing customer inquiries and resolving issues.<br>• Handle multiple tasks effectively, balancing account management, customer interactions, and operational responsibilities.<br>• Provide exceptional service by answering inbound calls and addressing customer concerns promptly.<br>• Assist in implementing strategies to streamline workflows and improve overall customer satisfaction.<br>• Ensure accurate documentation and communication to maintain seamless coordination between teams and clients.
  • 2025-10-06T13:39:20Z
Collections Specialist
  • Charlotte, NC
  • remote
  • Temporary
  • 20.00 - 23.00 USD / Hourly
  • <p>Robert Half client is seeking a collections specialist to join the team. The ideal candidate will have previous business-to-business collections experience and exemplary customer service skills.</p><p> </p><p><strong>Responsibilities </strong></p><ul><li>Creating and maintaining credit history files</li><li>Analyzing and assessing the creditworthiness of accounts and clients using external credit risk management tools and reports</li><li>Supporting the collection efforts/calls for accounts receivable portfolio</li><li>Documenting daily collections activity</li><li>Researching account disputes and billing discrepancies</li><li>Performing account and payment reconciliations</li><li>Responding to credit inquiries from external and internal clients</li><li>Identifying delinquent accounts requiring external collection efforts</li><li>Identifying bad debt or financial exposure</li></ul><p><br></p>
  • 2025-10-03T14:34:13Z
Collections Specialist
  • Cornelius, NC
  • remote
  • Temporary
  • 20.00 - 23.00 USD / Hourly
  • <p>Robert Half client is seeking a collections specialist to join the team. The ideal candidate will have previous business-to-business collections experience and exemplary customer service skills.</p><p> </p><p><strong>Responsibilities </strong></p><ul><li>Creating and maintaining credit history files</li><li>Analyzing and assessing the creditworthiness of accounts and clients using external credit risk management tools and reports</li><li>Supporting the collection efforts/calls for accounts receivable portfolio</li><li>Documenting daily collections activity</li><li>Researching account disputes and billing discrepancies</li><li>Performing account and payment reconciliations</li><li>Responding to credit inquiries from external and internal clients</li><li>Identifying delinquent accounts requiring external collection efforts</li><li>Identifying bad debt or financial exposure</li></ul><p><br></p>
  • 2025-10-03T14:34:13Z
Compliance Officer
  • Winston Salem, NC
  • onsite
  • Permanent
  • 75000.00 - 85000.00 USD / Yearly
  • <p>We are looking for a dedicated Compliance Manager to oversee regulatory compliance within our organization in Winston Salem, North Carolina. This role requires a proactive individual who can ensure adherence to program regulations, manage compliance processes, and support staff with training and technical expertise. The ideal candidate will demonstrate leadership, attention to detail, and a deep understanding of compliance standards in a regulated environment.</p><p><br></p><p>Responsibilities:</p><p>• Monitor and ensure compliance across all regulated properties, maintaining alignment with program regulations, reporting standards, and lease-up requirements.</p><p>• Conduct audits of resident files to verify eligibility, income certifications, and rent calculations, ensuring accuracy and timeliness.</p><p>• Perform internal compliance audits to identify risks, maintain consistency, and recommend corrective actions.</p><p>• Oversee preparation for regulatory reviews, manage compliance reporting, and respond to agency monitoring visits.</p><p>• Maintain accurate electronic records and documentation using data systems such as ResMan.</p><p>• Supervise, train, and evaluate the compliance team, fostering growth and ensuring high-quality work.</p><p>• Develop and update Standard Operating Procedures (SOPs) and compliance manuals to reflect regulatory changes and best practices.</p><p>• Provide training and technical assistance to property management staff on compliance requirements and Fair Housing laws.</p><p>• Prepare and submit required compliance reports to regulatory agencies within established deadlines.</p><p>• Collaborate with site managers and leadership to ensure compliance during project development, lease-up, and stabilization phases.</p>
  • 2025-10-13T18:23:46Z
Manager of Compliance
  • Charlotte, NC
  • onsite
  • Permanent
  • 125000.00 - 175000.00 USD / Yearly
  • <p>&#128640; <strong>Compliance Manager Opportunity – Career Growth Awaits!</strong> ⚖️&#128188;</p><p>Are you a passionate compliance professional seeking a career where strategic leadership meets cutting-edge regulatory expertise? We’re looking for a <strong>Compliance Manager</strong> to lead and shape the compliance program for an SEC-registered investment adviser. This is your chance to not only make an impact but also build toward a clear <strong>path to becoming a Chief Compliance Officer (CCO)</strong>!</p><p><br></p><p>&#128176; <strong>Compensation Highlights:</strong></p><p>✨ Competitive salary paired with a <strong>bonus target of 25-30%</strong> &#127942;</p><p>✨ <strong>Carried interest on future funds</strong> for long-term financial growth &#128200;</p><p>✨ Robust benefits package to support your success</p><p>✨ Relocation reimbursement if needed</p><p><br></p><p>&#128203; <strong>What You’ll Do:</strong></p><p>✔️ Oversee the compliance program, ensuring it evolves with regulatory landscapes</p><p>✔️ Manage compliance records for pre-clearance approvals, marketing reviews, and fundraising regulations &#127760;</p><p>✔️ Collaborate with external advisers and internal teams to ensure adherence to SEC regulations</p><p>✔️ Prepare for SEC audits, annual compliance reviews, and monitor financial rules like AI, cybersecurity, and AML &#128737;️</p><p>✔️ Work closely with Finance and Accounting teams on reporting requirements</p><p><br></p><p>&#127775; <strong>Why This Role is a Game-Changer:</strong></p><ul><li>Guided <strong>career growth</strong> with mentorship from the General Counsel & Chief Compliance Officer</li><li>Exposure to diverse aspects of compliance, from insider trading rules to global fundraising requirements</li><li>Opportunity to master tools like FINRA IARD and regulatory filings like Form ADV and Form PF</li></ul>
  • 2025-09-23T16:23:46Z
Collections Specialist
  • Charlotte, NC
  • onsite
  • Temporary
  • 23.75 - 27.50 USD / Hourly
  • We are looking for a skilled Collections Specialist to join our team on a contract basis in Charlotte, North Carolina. In this role, you will play a vital part in managing overdue accounts and ensuring timely payment resolution. This position is ideal for someone with a strong background in commercial and consumer collections, who thrives in a fast-paced environment within the manufacturing industry.<br><br>Responsibilities:<br>• Manage and follow up on overdue accounts to ensure timely payment and resolution.<br>• Communicate effectively with clients to address billing discrepancies and payment issues.<br>• Utilize established credit and collection processes to recover outstanding debts.<br>• Maintain accurate records of collection activities and payment agreements.<br>• Collaborate with internal teams to resolve account disputes and ensure client satisfaction.<br>• Analyze account histories to identify patterns and recommend actions for improvement.<br>• Prepare detailed reports on collection efforts and account statuses.<br>• Ensure compliance with company policies and legal standards during all collection activities.<br>• Support the team in achieving monthly collection targets and financial goals.
  • 2025-09-30T13:04:15Z
HR Generalist
  • Star, NC
  • onsite
  • Permanent
  • 70000.00 - 90000.00 USD / Yearly
  • <p>We are looking for a dedicated and versatile HR detail-oriented individual to join our manufacturing facility near Star, North Carolina. As the sole HR representative for a team of approximately 200 employees, you will oversee a broad range of human resources functions, including payroll, recruitment, employee relations, benefits administration, and compliance. This role offers the opportunity to make a meaningful impact in a dynamic and fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Process bi-weekly payroll with accuracy and timeliness, ensuring compliance with all applicable regulations.</p><p>• Administer employee benefits programs, including health insurance, retirement plans, and leave policies.</p><p>• Manage end-to-end recruitment efforts, from job postings and interviews to onboarding and orientation.</p><p>• Serve as a trusted advisor to employees and managers on HR policies and procedures, fostering open communication.</p><p>• Address employee concerns and conduct investigations to resolve workplace issues effectively.</p><p>• Promote safety compliance by partnering with operations teams and conducting regular training sessions.</p><p>• Maintain accurate employee records and ensure adherence to legal and organizational requirements.</p><p>• Develop and implement HR policies and procedures to support organizational goals.</p><p>• Prepare and present HR reports and metrics to leadership, providing actionable insights.</p><p>• Lead initiatives to enhance employee engagement and cultivate a positive workplace culture.</p>
  • 2025-10-09T15:09:13Z
Credit Clerk
  • Charlotte, NC
  • onsite
  • Temporary
  • 19.95 - 22.00 USD / Hourly
  • We are looking for a skilled Credit Clerk to join our team in Charlotte, North Carolina. This is a contract position within the construction industry, offering the opportunity to work in a dynamic environment. The ideal candidate will play a key role in managing credit-related tasks, ensuring smooth operations and compliance with company policies.<br><br>Responsibilities:<br>• Analyze and interpret Dun & Bradstreet reports to assess creditworthiness and make informed decisions.<br>• Manage and approve credit applications by reviewing documentation and verifying financial data.<br>• Release credit holds for accounts while ensuring compliance with company policies and procedures.<br>• Collaborate with the collections team to resolve outstanding commercial accounts in a timely manner.<br>• Conduct evaluations of commercial credit to determine appropriate terms and limits.<br>• Utilize SAP software to track and update credit-related transactions and account information.<br>• Maintain accurate and organized records of all credit activities and decisions.<br>• Communicate effectively with internal teams and customers to address credit-related inquiries.<br>• Support the implementation of best practices in credit management and collections.
  • 2025-10-13T20:24:49Z