<p>Robert Half is seeking seasoned Customer Service Representatives in Charlotte, NC to support a premier client in the insurance industry. The Customer Service Representative will be responsible for inbound calls and account management, and is an excellent fit for dedicated, detail-oriented professionals. Apply to become a Customer Service Representative today!</p><p><br></p><p><strong>Onsite</strong></p><p><strong>Contract-to-hire</strong></p><p><strong>40 hours per week</strong></p><p><br></p><p>· Act as primary point of contact for customers, troubleshoot service issues, and accurately enter service requests for resolution by appropriate partners. </p><p>· Educate clients and advisors on systems, procedures, and self-service options; serve as a resource for company policies and product usability, escalating complex issues as needed. </p><p>· Respond to customer inquiries across multiple systems, provide accurate information, and collaborate with internal teams to resolve outstanding questions. </p><p>· Process routine transactions and account service requests initiated via web or paper forms, ensuring timely completion to meet service standards. </p><p>· Manage high-volume inbound and outbound calls to deliver prompt, accurate solutions; document all interactions in designated systems for tracking and compliance. </p>
We are looking for a dedicated Customer Service Representative to join our team in Charlotte, North Carolina. In this long-term contract position, you will play a crucial role in ensuring customer satisfaction by providing efficient support and maintaining strong, detail-oriented relationships. If you are an organized and self-motivated individual with excellent communication skills and the ability to handle multiple tasks, we encourage you to apply.<br><br>Responsibilities:<br>• Provide exceptional customer support by answering inbound and outbound calls in a timely and detail-oriented manner.<br>• Manage order entry and ensure accurate processing of sales and service requests.<br>• Coordinate scheduling for service and installation appointments, maintaining clear communication with builders and customers.<br>• Update and maintain accurate records in relevant systems, ensuring all information is current and accessible.<br>• Utilize Microsoft Excel and other web portals to perform detailed data management and reporting tasks.<br>• Collaborate effectively with team members to achieve shared goals and deliver quality service.<br>• Respond promptly to customer inquiries via email correspondence and resolve issues efficiently.<br>• Take thorough notes during training sessions and actively apply learned procedures.<br>• Maintain a positive and friendly attitude while addressing customer needs and concerns.
We are looking for a motivated Customer Service Representative to join a leading machinery manufacturing company in Charlotte, North Carolina. In this Contract to permanent role, you will play a pivotal part in supporting aftermarket operations, ensuring seamless service for customers, and maintaining operational efficiency across teams. This position offers an exciting opportunity to contribute to a dynamic and growing organization while advancing your career in customer service and operational coordination.<br><br>Responsibilities:<br>• Act as the primary point of contact for customers, technicians, and branches, addressing service, parts, and warranty inquiries.<br>• Facilitate and troubleshoot escalations related to equipment, portal activities, and compliance programs.<br>• Collaborate with service managers and parts teams to track work orders, monitor inventory availability, and manage backorders.<br>• Coordinate preventative maintenance programs, service schedules, and contract updates to ensure fleet health and uptime.<br>• Standardize workflows across service, parts, and warranty operations, driving consistent processes and improvements.<br>• Assist with technician onboarding and training schedules, ensuring adherence to company policies and safety standards.<br>• Support reporting and tracking activities using internal systems and databases, providing valuable operational insights.<br>• Manage customer communications with clarity and professionalism, ensuring timely resolutions to inquiries.<br>• Partner with corporate leadership to uphold compliance and safety regulations.<br>• Identify opportunities for operational enhancements and contribute to continuous improvement initiatives.
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Fort Mill, South Carolina. In this role, you will play a pivotal part in ensuring customer satisfaction and supporting sales operations through effective communication and organizational skills. This is a Long-term Contract position ideal for someone who thrives in a fast-paced, collaborative environment and is committed to providing exceptional service.<br><br>Responsibilities:<br>• Prepare and manage customer quotes with a high level of accuracy and attention to detail.<br>• Communicate proactively with customers to address inquiries, ensure satisfaction, and facilitate the progression of sales opportunities.<br>• Perform precise data entry into internal systems to maintain up-to-date and accurate records.<br>• Collaborate with internal teams to deliver seamless and efficient customer experiences.<br>• Handle administrative tasks that contribute to the smooth operation of the department.<br>• Respond to inbound and outbound customer calls in a thorough and courteous manner.<br>• Support the coordination of processes to improve workflow and customer service delivery.<br>• Identify areas for improvement and contribute ideas to enhance customer service operations.<br>• Maintain a friendly and attentive demeanor while interacting with clients and team members.<br>• Adapt to new systems and tools quickly to ensure ongoing efficiency.
We are looking for a dedicated Customer Service Representative to join our team in Spartanburg, South Carolina. In this role, you will provide exceptional support to customers through various communication channels in a fast-paced call center environment. This is a Contract position ideal for individuals who excel at multitasking and delivering outstanding service.<br><br>Responsibilities:<br>• Handle incoming calls professionally and resolve customer inquiries effectively.<br>• Maintain accurate records of customer interactions using data entry systems.<br>• Respond to email correspondence promptly and ensure clear communication.<br>• Assist customers with order entry and processing to meet their needs.<br>• Schedule appointments and coordinate with relevant departments.<br>• Utilize Microsoft Excel and Word for documentation and reporting purposes.<br>• Provide support for both inbound and outbound calls as needed.<br>• Uphold high standards of customer service to enhance satisfaction levels.<br>• Collaborate with team members to ensure seamless operations within the call center.
<p>We are looking for a dedicated Call Center Specialist to join a non-profit organization in Charlotte, North Carolina. This is a long-term contract opportunity where you will play a key role in supporting families with registration processes and inquiries. The position requires excellent customer service skills, flexibility, and the ability to manage high call volumes efficiently. The hours will be part‑time: Monday–Friday from 6:00–8:00 PM, and Saturday from 8:00–10:00 AM.</p><p><br></p><p>Responsibilities:</p><p>• Assist families with student registration processes, including answering inquiries and providing guidance.</p><p>• Respond to a high volume of inbound calls during peak times, ensuring timely and accurate service.</p><p>• Deliver bilingual support to cater to diverse families and community needs.</p><p>• Handle escalated calls and resolve issues with a solutions-oriented approach.</p><p>• Maintain detailed records of customer interactions and registration information using organizational tools.</p><p>• Monitor call patterns and help identify trends to improve responsiveness and efficiency.</p><p>• Collaborate with internal teams to address complex queries and provide seamless service.</p><p>• Provide support during after-hours when required, ensuring consistent availability for callers.</p><p>• Uphold professionalism when dealing with irate customers and work toward satisfactory resolutions.</p><p>• Support organizational efforts in tracking and improving customer service metrics.</p>
We are looking for a dedicated and detail-oriented Customer Service Associate to join our team in Charlotte, North Carolina. In this long-term contract position, you will play a vital role in delivering exceptional support to customers by addressing inquiries, managing orders, and resolving issues efficiently. This opportunity is ideal for someone who thrives in a fast-paced environment and excels at building strong relationships while maintaining meticulous records.<br><br>Responsibilities:<br>• Respond to customer inquiries promptly, gather necessary details, and resolve issues or escalate them as needed.<br>• Build and maintain positive relationships with customers to ensure satisfaction and loyalty.<br>• Process and manage customer orders accurately, including quoting and order entry.<br>• Review purchase orders for pricing accuracy and ensure all data is correctly recorded.<br>• Utilize Oxaion software to handle order entry, scheduling, and customer account management.<br>• Maintain organized and accurate records of customer transactions, communications, and complaints.<br>• Coordinate with internal teams to ensure smooth workflows and timely order processing.<br>• Assist with special projects and tasks assigned by the Operations Manager, ensuring completion within deadlines.<br>• Use Microsoft Office applications for administrative tasks and documentation.<br>• Travel occasionally for training and customer site visits, as required.
<p>🚀 <strong>Compliance Manager Opportunity – Career Growth Awaits!</strong> ⚖️💼</p><p>Are you a passionate compliance professional seeking a career where strategic leadership meets cutting-edge regulatory expertise? We’re looking for a <strong>Compliance Manager</strong> to lead and shape the compliance program for an SEC-registered investment adviser. This is your chance to not only make an impact but also build toward a clear <strong>path to becoming a Chief Compliance Officer (CCO)</strong>!</p><p><br></p><p>💰 <strong>Compensation Highlights:</strong></p><p>✨ Competitive salary paired with a <strong>bonus target of 25-30%</strong> 🏆</p><p>✨ <strong>Carried interest on future funds</strong> for long-term financial growth 📈</p><p>✨ Robust benefits package to support your success</p><p>✨ Relocation reimbursement if needed</p><p><br></p><p>📋 <strong>What You’ll Do:</strong></p><p>✔️ Oversee the compliance program, ensuring it evolves with regulatory landscapes</p><p>✔️ Manage compliance records for pre-clearance approvals, marketing reviews, and fundraising regulations 🌐</p><p>✔️ Collaborate with external advisers and internal teams to ensure adherence to SEC regulations</p><p>✔️ Prepare for SEC audits, annual compliance reviews, and monitor financial rules like AI, cybersecurity, and AML 🛡️</p><p>✔️ Work closely with Finance and Accounting teams on reporting requirements</p><p><br></p><p>🌟 <strong>Why This Role is a Game-Changer:</strong></p><ul><li>Guided <strong>career growth</strong> with mentorship from the General Counsel & Chief Compliance Officer</li><li>Exposure to diverse aspects of compliance, from insider trading rules to global fundraising requirements</li><li>Opportunity to master tools like FINRA IARD and regulatory filings like Form ADV and Form PF</li></ul>
<p>We are looking for an experienced Chief Financial Officer (CFO) to join our organization in Spartanburg, South Carolina. This leadership role requires a strategic thinker who can oversee financial operations, drive profitability, and ensure the business remains financially secure. The ideal candidate will possess a deep understanding of financial planning and management.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement effective financial strategies to support the company’s long-term goals.</p><p>• Oversee the preparation and management of annual budgets to ensure financial accuracy and alignment with organizational objectives.</p><p>• Lead month-end financial close processes, ensuring timely and accurate reporting.</p><p>• Monitor and analyze financial performance, identifying areas for improvement and cost-saving opportunities.</p><p>• Collaborate with executive leadership to provide insights and recommendations for strategic decision-making.</p><p>• Ensure compliance with financial regulations and standards, maintaining transparency and accountability.</p><p>• Manage relationships with external stakeholders such as auditors, investors, and financial institutions.</p><p>• Supervise and mentor the finance team, encouraging attention to detail and continuous growth.</p><p>• Evaluate and mitigate financial risks to safeguard company assets.</p><p>• Drive initiatives to optimize operational efficiency and enhance profitability.</p>
We are looking for a detail-oriented and strategic Controller to join our team in Charlotte, North Carolina. This role is essential to overseeing the financial operations of our manufacturing company, ensuring compliance with regulations and optimizing processes for efficiency. The ideal candidate will possess strong leadership skills and a deep understanding of accounting principles, working closely with executive leadership to support the company’s financial goals and growth.<br><br>Responsibilities:<br>• Lead and manage the accounting department, overseeing functions such as accounts payable, accounts receivable, payroll, and financial statement preparation.<br>• Collaborate with executive leadership to establish and implement financial strategies aligned with company objectives.<br>• Conduct monthly analyses of balance sheet accounts and provide insights on budget variances.<br>• Review and approve accounts payable and credit arrangements, ensuring compliance with company policies.<br>• Prepare detailed reports on cash flow, accounts payable discounts, and capitalization metrics on a regular basis.<br>• Monitor and address delinquent accounts while coordinating with branch controllers to resolve issues.<br>• File quarterly returns to secure federal fuel credits and oversee journal entries for accuracy.<br>• Perform internal audits of branch operations and provide actionable recommendations to improve processes.<br>• Facilitate quarterly meetings with controllers and provide training to branch accounting staff.<br>• Liaise with banking representatives to manage sweep accounts and renew credit lines efficiently.
We are looking for an experienced Chief Financial Officer (CFO) to lead the financial strategy and operations of our organization. The ideal candidate will be a strategic thinker with strong leadership skills and a proven track record of managing financial functions in a dynamic environment. This role is based in Charlotte, North Carolina and requires a commitment to fostering growth and maintaining fiscal health.<br><br>Responsibilities:<br>• Develop and implement financial strategies to support the organization's long-term goals.<br>• Oversee budgeting, forecasting, and financial analysis to ensure accurate reporting and informed decision-making.<br>• Manage relationships with stakeholders, including investors, auditors, and regulatory bodies.<br>• Supervise and guide the finance team to achieve operational efficiency and compliance.<br>• Monitor and evaluate financial risks, ensuring the organization remains resilient and adaptable.<br>• Build and maintain strong partnerships across departments to align financial goals with organizational objectives.<br>• Ensure compliance with all relevant laws, regulations, and standards.<br>• Provide guidance on cost management, resource allocation, and revenue optimization.<br>• Collaborate with executive leadership to shape strategic initiatives and business plans.<br>• Lead efforts to enhance financial systems and processes for improved accuracy and efficiency.
We are looking for a detail-oriented Credit Clerk to join our team in Charlotte, North Carolina. In this Contract to permanent position, you will play a key role in supporting credit and collections operations, ensuring accurate processing and approval of credit applications. This role offers an opportunity to collaborate with a dynamic team in the construction industry.<br><br>Responsibilities:<br>• Process and review credit applications to ensure accuracy and compliance with company standards.<br>• Evaluate and approve commercial credit requests based on established guidelines.<br>• Manage collections processes, including tracking overdue accounts and coordinating follow-ups.<br>• Maintain detailed records of credit transactions and ensure proper documentation.<br>• Communicate with clients regarding account balances and payment terms.<br>• Collaborate with internal teams to resolve credit-related discrepancies.<br>• Monitor credit limits and recommend adjustments when necessary.<br>• Prepare reports on credit and collection activities for management review.<br>• Support the transition and implementation of credit-related systems or processes as needed.
We are looking for an experienced Chief Financial Officer (CFO) to join our team in Troutman, North Carolina. This leadership role requires a strategic thinker who can oversee financial operations, foster strong relationships, and drive organizational success. The ideal candidate will have extensive experience in financial management and a proven ability to lead and collaborate across departments.<br><br>Responsibilities:<br>• Direct and oversee all financial operations, ensuring compliance with regulations and company policies.<br>• Develop and implement financial strategies to support organizational goals and long-term growth.<br>• Foster and maintain strong relationships with stakeholders, partners, and clients.<br>• Respond to inbound inquiries related to financial matters with professionalism and accuracy.<br>• Evaluate and manage company health insurance plans to optimize employee benefits and cost efficiency.<br>• Utilize expertise in Ethernet and other technologies to enhance operational efficiency.<br>• Build and nurture strong relationships across departments to promote collaboration and trust.<br>• Analyze financial data to provide insightful recommendations for decision-making processes.<br>• Lead initiatives to improve financial systems and processes, ensuring accuracy and reliability.
