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28 results for Customer Service Manager in Charlotte, NC

Client Services Manager
  • Charlotte, NC
  • onsite
  • Permanent
  • 65000.00 - 75000.00 USD / Yearly
  • <p>A fast-growing, well-established financial services firm is seeking a proactive and detail-oriented professional to join their team in a client support capacity. This in-office role is essential to maintaining and growing strong client relationships and supporting a team-oriented environment. Only candidates with prior relevant experience will be considered.</p><p><br></p><p>The <strong>Client Services Manager</strong> will support the Advisor by ensuring all client service tasks are executed efficiently, allowing the Advisor to focus on high-level client engagement and strategy. This role requires top-tier customer service, follow-through, and problem-solving abilities to deliver a polished and reliable client experience.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Provide daily support to Advisor(s), ensuring seamless operations and follow-through on all client-related tasks.</li><li>Monitor and manage outstanding client action items, maintaining a regularly reviewed tracking system for each Advisor.</li><li>Act as a primary point of contact for clients, offering professional and courteous service.</li><li>Manage general office and administrative functions such as phone coverage, mail processing, scheduling, filing, and meeting preparation.</li><li>Assist in preparing materials for client and prospect meetings, including presentations and documentation.</li><li>Oversee new client onboarding processes, including account setup, recurring transactions, online access, and quarterly meeting scheduling.</li><li>Work with the marketing team to coordinate campaigns, events, and deliver regular communications and insights to clients.</li><li>Maintain and update the CRM system by entering contacts, managing groups, and generating reports as needed.</li></ul><p><br></p>
  • 2025-09-23T14:04:45Z
Customer Service Supervisor
  • Fort Mill, SC
  • onsite
  • Temporary
  • 23.75 - 27.50 USD / Hourly
  • We are looking for an experienced Customer Service Supervisor to join our manufacturing team in Fort Mill, South Carolina. In this long-term contract position, you will oversee customer service operations, ensuring the highest level of satisfaction and efficiency. This role requires strong leadership, organizational skills, and the ability to manage logistics and administrative processes effectively.<br><br>Responsibilities:<br>• Supervise and lead customer service teams to ensure excellent performance and adherence to company standards.<br>• Monitor call center operations and provide guidance to improve service quality and efficiency.<br>• Coordinate logistics processes, including freight scheduling and distribution, to optimize delivery routes and minimize delays.<br>• Manage order entry, processing, and inventory documentation to ensure accurate and timely fulfillment.<br>• Provide administrative support by preparing reports, managing schedules, and organizing meetings for leadership staff.<br>• Train and onboard new team members, ensuring smooth transitions and effective knowledge sharing.<br>• Collaborate with sales and plant management teams to address customer needs and resolve issues promptly.<br>• Utilize computer systems for data entry and tracking to maintain organized and accurate records.<br>• Develop strategies to enhance customer satisfaction and streamline service operations.<br>• Ensure compliance with company policies and procedures while maintaining a positive team environment.
  • 2025-10-01T20:28:54Z
Customer Service Representative
  • Spartanburg, SC
  • onsite
  • Temporary
  • 21.85 - 25.30 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Spartanburg, South Carolina. This is a long-term contract position within the manufacturing industry, offering an excellent opportunity to work in a fast-paced, collaborative environment. The ideal candidate will excel at managing inbound calls and providing exceptional service while handling customer inquiries and administrative tasks.<br><br>Responsibilities:<br>• Respond promptly to inbound customer calls, ensuring accurate information is provided and issues are resolved efficiently.<br>• Deliver outstanding customer service by addressing inquiries, concerns, and requests with great attention to detail.<br>• Perform data entry tasks with precision, maintaining accurate records of customer interactions and transactions.<br>• Schedule appointments and manage calendars as needed to support customer or team requirements.<br>• Process orders and handle order entry tasks to ensure timely and accurate fulfillment.<br>• Communicate effectively through email correspondence to address customer needs and follow up on pending matters.<br>• Utilize Microsoft Excel and Word for documentation, reporting, and other administrative purposes.<br>• Maintain a strong focus on quality and accuracy in all interactions, adhering to company policies and procedures.<br>• Collaborate with team members to improve workflow and enhance customer satisfaction.<br>• Adapt to a fast-paced call center environment while staying organized and meeting performance targets.
  • 2025-10-02T17:53:46Z
Printer & PC Technician - Mid-Level
  • Charlotte, NC
  • onsite
  • Temporary
  • 22.00 - 28.00 USD / Hourly
  • <p>Robert Half is proactively sourcing Mid-Level PC & Printer Technicians to support our enterprise clients. This role is suited for candidates with proven printer/copier troubleshooting skills and customer-facing experience.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Troubleshoot and repair printers/copiers, including component replacement.</li><li>Install/configure devices, set up print queues, and provide customer training.</li><li>Perform advanced networking support (TCP/IP, shared queues, drivers).</li><li>Track parts, supplies, and maintain accurate service documentation.</li><li>Collaborate with remote support teams to resolve escalated issues.</li><li>Educate customers on equipment use and preventative maintenance.</li></ul>
  • 2025-09-24T14:39:07Z
Administrative Assistant
  • Spartanburg, SC
  • onsite
  • Contract / Temporary to Hire
  • 17.10 - 19.80 USD / Hourly
  • We are looking for a detail-oriented Administrative Assistant to join our team in Spartanburg, South Carolina. This Contract-to-Permanent position offers an opportunity to work in a dynamic healthcare environment, supporting daily operations and ensuring smooth administrative processes. The ideal candidate will excel in communication, organization, and have proficiency with various Microsoft Office applications.<br><br>Responsibilities:<br>• Conduct intake procedures efficiently to ensure accurate documentation and processing.<br>• Manage the front reception area by welcoming clients and maintaining an organized demeanor.<br>• Handle inbound calls and provide responsive customer service to address inquiries or concerns.<br>• Process paperwork and maintain organized records for operational needs.<br>• Utilize Microsoft Excel for data entry and reporting tasks.<br>• Schedule appointments and coordinate calendars to support team members.<br>• Communicate effectively through email correspondence and follow up on important matters.<br>• Assist with creating presentations and documents using Microsoft PowerPoint and Word.<br>• Ensure punctuality and reliability in completing assigned tasks.<br>• Maintain business casual attire to present a detail-oriented image.
  • 2025-09-30T13:34:09Z
Help Desk Technician
  • Charlotte, NC
  • remote
  • Temporary
  • 19.00 - 23.00 USD / Hourly
  • <p><strong>Overview:</strong></p><p>Robert Half is proactively recruiting Help Desk Technicians for upcoming contract assignments to support our clients across the Charlotte market. These opportunities are ideal for recent IT graduates or candidates with 1–2 years of technical support experience who are eager to grow their careers in information technology.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Troubleshoot and resolve hardware, software, and network connectivity issues.</li><li>Log, track, and manage tickets in the help desk system.</li><li>Provide phone, email, and in-person support for end users.</li><li>Escalate unresolved issues to higher-level support teams as needed.</li><li>Assist with onboarding/offboarding, password resets, and system access.</li></ul>
  • 2025-10-01T18:53:44Z
QA Specialist
  • Charlotte, NC
  • onsite
  • Temporary
  • 25.00 - 28.00 USD / Hourly
  • <p>We’re seeking a detail-oriented <strong>Conversational AI Quality Analyst</strong> to support the performance and continuous improvement of a next-generation generative AI chatbot. This role focuses on evaluating chatbot interactions to ensure high-quality, empathetic, and accurate responses for users in a highly regulated environment.</p>
  • 2025-09-23T19:58:44Z
Part-Time Front Desk Coordinator
  • Charlotte, NC
  • onsite
  • Temporary
  • 18.00 - 21.00 USD / Hourly
  • <p>We are looking for an organized and customer-focused part-time Front Desk Coordinator to join our team in Charlotte, North Carolina. In this contract position, you will serve as the first point of contact for visitors and callers, ensuring excellent service and smooth operations at the front desk. This role is ideal for someone with strong communication skills and a detail-oriented demeanor. <strong>The hours will be Tuesdays 7am-2pm, Wednesdays 2pm-8pm, Fridays 2pm-8pm, and Saturdays 9am-5pm. </strong></p><p><br></p><p>Responsibilities:</p><p>• Welcome visitors warmly and assist them with inquiries or directing them to the appropriate departments.</p><p>• Manage a multi-line phone system, including answering inbound calls and transferring them efficiently.</p><p>• Provide concierge services to ensure guests and clients have a seamless and pleasant experience.</p><p>• Handle receptionist duties such as scheduling appointments, maintaining records, and managing correspondence.</p><p>• Ensure the front desk area remains organized and presentable at all times.</p><p>• Respond promptly to customer needs and resolve issues with professionalism.</p><p>• Assist with administrative tasks to support the broader team as needed.</p><p>• Monitor and manage incoming communications, including emails and mail deliveries.</p><p>• Maintain confidentiality when handling sensitive information or documents.</p><p>• Collaborate with team members to improve front desk processes and enhance customer satisfaction.</p>
  • 2025-09-29T19:09:21Z
Collections Specialist
  • Charlotte, NC
  • remote
  • Temporary
  • 20.00 - 23.00 USD / Hourly
  • <p>Robert Half client is seeking a collections specialist to join the team. The ideal candidate will have previous business-to-business collections experience and exemplary customer service skills.</p><p> </p><p><strong>Responsibilities </strong></p><ul><li>Creating and maintaining credit history files</li><li>Analyzing and assessing the creditworthiness of accounts and clients using external credit risk management tools and reports</li><li>Supporting the collection efforts/calls for accounts receivable portfolio</li><li>Documenting daily collections activity</li><li>Researching account disputes and billing discrepancies</li><li>Performing account and payment reconciliations</li><li>Responding to credit inquiries from external and internal clients</li><li>Identifying delinquent accounts requiring external collection efforts</li><li>Identifying bad debt or financial exposure</li></ul><p><br></p>
  • 2025-10-03T14:34:13Z
General Manager
  • Charlotte, NC
  • onsite
  • Contract / Temporary to Hire
  • - USD / Hourly
  • <p>We are looking for an experienced Warehouse & Logistics Manager to oversee distribution center in Charlotte, North Carolina. This Contract to permanent position offers the opportunity to lead a dynamic team and optimize processes for inventory accuracy, on-time fulfillment, and operational efficiency. The ideal candidate will bring expertise in distributive environments, particularly in tools, hardware, or automotive aftermarket parts.</p><p><br></p><p>Responsibilities:</p><p>• Direct daily warehouse operations, including receiving, inventory management, order picking, packing, shipping, and returns.</p><p>• Supervise and develop a team of warehouse supervisors, leads, and associates through staffing, scheduling, performance evaluations, and coaching.</p><p>• Manage transportation and carrier partnerships by negotiating rates and monitoring delivery performance.</p><p>• Implement and oversee Warehouse Management System processes, ensuring seamless integration with organizational systems.</p><p>• Lead continuous improvement efforts, such as Lean, 5S, and Kaizen initiatives, to enhance productivity and reduce operational costs.</p><p>• Maintain high inventory accuracy through cycle counts, discrepancy analysis, and corrective measures.</p><p>• Ensure compliance with safety standards, environmental regulations, and hazardous materials handling protocols.</p><p>• Plan and optimize warehouse space utilization, slotting strategies, and equipment needs to meet seasonal and product-specific demands.</p><p>• Collaborate with purchasing, sales, and customer service teams to prioritize orders, address backorders, and manage special shipments.</p><p>• Prepare operational reports and key performance indicators for senior management, while developing budgets and controlling expenses.</p>
  • 2025-10-03T20:04:28Z
Collections Specialist
  • Cornelius, NC
  • remote
  • Temporary
  • 20.00 - 23.00 USD / Hourly
  • <p>Robert Half client is seeking a collections specialist to join the team. The ideal candidate will have previous business-to-business collections experience and exemplary customer service skills.</p><p> </p><p><strong>Responsibilities </strong></p><ul><li>Creating and maintaining credit history files</li><li>Analyzing and assessing the creditworthiness of accounts and clients using external credit risk management tools and reports</li><li>Supporting the collection efforts/calls for accounts receivable portfolio</li><li>Documenting daily collections activity</li><li>Researching account disputes and billing discrepancies</li><li>Performing account and payment reconciliations</li><li>Responding to credit inquiries from external and internal clients</li><li>Identifying delinquent accounts requiring external collection efforts</li><li>Identifying bad debt or financial exposure</li></ul><p><br></p>
  • 2025-10-03T14:34:13Z
Junior PC & printer Technician - Field Support
  • Charlotte, NC
  • onsite
  • Temporary
  • 20.00 - 24.00 USD / Hourly
  • <p>Robert Half is proactively recruiting for Junior PC & Printer Technicians to support our clients’ desktop and print environments across the Charlotte metro area. This role is ideal for candidates with foundational IT support skills who are ready to expand into hardware repair and field service responsibilities.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide day-to-day support for desktops, laptops, printers, copiers, and multifunction devices.</li><li>Perform basic diagnostics and repairs for printers and PCs (hardware and software).</li><li>Assist with equipment installations, imaging, and configuration.</li><li>Support connectivity issues (Wi-Fi, Ethernet, IP configuration).</li><li>Respond to service calls and escalate advanced issues to senior technicians.</li><li>Maintain accurate service records, parts usage, and asset tracking.</li><li>Educate users on proper equipment operation and care.</li></ul>
  • 2025-09-24T14:43:48Z
Desktop Support Technician
  • Charlotte, NC
  • onsite
  • Temporary
  • 21.00 - 26.00 USD / Hourly
  • <p>Robert Half is proactively recruiting Desktop Support Technicians to join our pipeline of candidates for upcoming projects and contract opportunities. This position is ideal for hands-on IT professionals who enjoy solving technical problems directly with end users.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Install, configure, and maintain desktops, laptops, and peripherals.</li><li>Troubleshoot hardware and software issues both onsite and remotely.</li><li>Image and deploy devices for new hires and department rollouts.</li><li>Support printers, mobile devices, and conference room equipment.</li></ul>
  • 2025-10-01T18:49:14Z
HR Generalist
  • Charlotte, NC
  • remote
  • Temporary
  • 27.00 - 33.00 USD / Hourly
  • <p>We are seeking an experienced HR Generalist focused on Talent Engagement to join our Charlotte, NC team. This role will report to the Regional Head of Human Resources and play a critical part in driving employee engagement, organizational development, and HR initiatives across multiple regions.</p><p><strong>Key Responsibilities</strong></p><ul><li>Partner with business leaders to support organizational initiatives and business priorities.</li><li>Implement and promote talent management programs such as performance management, competency development, recognition programs, succession planning, and coaching/mentoring.</li><li>Facilitate HR engagement activities that foster belonging and organizational pride.</li><li>Oversee fair administration of HR policies, processes, and procedures.</li><li>Lead employee engagement initiatives to support morale and retention.</li><li>Coordinate Corporate Social Responsibility (CSR) and community events.</li><li>Participate in business meetings, client audits, and project kick-offs as needed.</li><li>Support employee relations by addressing concerns, resolving grievances, and ensuring compliance with statutory requirements.</li><li>Drive participation in annual employee surveys, analyze results, and execute action plans.</li><li>Contribute to talent acquisition efforts, including campus recruiting.</li><li>Support training, development, and onboarding initiatives.</li></ul>
  • 2025-09-22T14:29:21Z
Help Desk Analyst - Tier I
  • Charlotte, NC
  • onsite
  • Temporary
  • 20.00 - 25.00 USD / Hourly
  • <p>Robert Half is proactively recruiting Help Desk Tier I Analysts to support our clients’ growing IT environments. This entry-level role is ideal for candidates eager to gain hands-on IT support experience and grow within enterprise IT.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Provide first-level support for hardware, software, and network issues.</li><li>Handle password resets, account administration, and user access.</li><li>Troubleshoot desktop, laptop, and peripheral issues (printers, scanners, mobile).</li><li>Document incidents and resolutions in ticketing systems (ServiceNow, Remedy).</li><li>Escalate unresolved issues to Tier II/III teams.</li></ul>
  • 2025-09-24T13:48:43Z
Accounts Payable Specialist
  • Charlotte, NC
  • onsite
  • Temporary
  • 23.75 - 27.50 USD / Hourly
  • <p>We are seeking an experienced and detail-oriented <strong>Accounts Payable Specialist.</strong> In this role, you’ll play a vital part in ensuring timely and accurate processing of invoices, payments, and vendor account reconciliations. Your problem-solving skills, ability to multitask, and focus on accuracy will help support the smooth operation for our client.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Receive, review, verify, and process PO and Non-PO vendor invoices.</li><li>Research and resolve discrepancies on PO and Non-PO invoices.</li><li>Respond to email and phone inquiries from internal and external contacts regarding AP-related questions.</li><li>Handle all incoming mail related to accounts payable.</li><li>Prepare and obtain approval for weekly pay runs to ensure timely vendor payments.</li><li>Upload and match reconciled Purchasing, Travel, and Tax credit card transactions.</li><li>Process invoice voids for errors, stops, or reissue of checks.</li><li>Record all wire payments received from the Treasury department.</li><li>Extract Out-of-Pocket expenses from Concur bi-weekly and align them with Payroll.</li><li>Review and resolve aged credits and holds on vendor accounts.</li><li>Support Accounts Payable projects as needed.</li></ul>
  • 2025-09-25T20:13:58Z
Junior Graphic Designer
  • Charlotte, NC
  • remote
  • Temporary
  • 25.00 - 35.00 USD / Hourly
  • We are seeking a motivated and detail-oriented entry level Graphic Designer to support our corporate client’s creative and marketing needs. This role is ideal for a designer who is passionate about brand consistency, visual storytelling, and developing detail oriented design skills in a fast-paced business environment. You will collaborate with senior designers, marketing teams, and cross-functional stakeholders to deliver high-quality creative assets across print, digital, and corporate communications. Key Responsibilities: Assist in the design and production of marketing collateral, presentations, reports, digital graphics, and internal communications. Support the creation of branded assets for corporate campaigns, social media, websites, and events. Ensure all deliverables adhere to brand guidelines, templates, and corporate standards. Prepare and package production-ready files for print and digital distribution. Collaborate with senior designers and project managers to meet deadlines and deliver quality work. Edit and resize images, update existing creative files, and support ongoing design requests. Stay current with design tools, trends, and best practices to bring fresh ideas to projects.
  • 2025-10-03T18:44:07Z
Email Marketing Specialist
  • Charlotte, NC
  • remote
  • Temporary
  • 30.00 - 40.00 USD / Hourly
  • <p>We are looking for a detail-oriented and data-driven <strong>Email Marketing Specialist</strong> to join our team. The ideal candidate has experience building, executing, and optimizing email campaigns that drive engagement, conversions, and customer retention. This role requires a strong understanding of email marketing platforms, customer segmentation, A/B testing, and analytics. You will work closely with cross-functional teams to deliver high-quality, on-brand communications that support business objectives.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Build, schedule, and deploy <strong>email campaigns, newsletters, and automated workflows</strong> using an ESP (e.g., HubSpot, Marketo, Mailchimp, Salesforce Marketing Cloud, Constant Contact).</li><li>Segment audiences and develop targeted campaigns to improve <strong>open rates, CTRs, and conversions</strong>.</li><li>Conduct <strong>A/B testing</strong> on subject lines, creative, and CTAs to optimize performance.</li><li>Ensure all emails are optimized for <strong>deliverability, mobile responsiveness, and accessibility (WCAG/ADA compliance)</strong>.</li><li>Collaborate with content, design, and marketing teams to create compelling <strong>copy, visuals, and calls-to-action</strong>.</li><li>Monitor and analyze <strong>email campaign performance</strong>; provide regular reports with actionable insights.</li><li>Maintain <strong>list hygiene</strong> and manage subscriber preferences, opt-ins, and compliance with <strong>CAN-SPAM, GDPR, and other regulations</strong>.</li><li>Assist in developing and enhancing <strong>email marketing strategy</strong>, including nurture campaigns and lifecycle communications.</li><li>Stay updated on <strong>email marketing best practices, trends, and emerging technologies</strong>.</li></ul><p><br></p>
  • 2025-10-03T18:38:48Z
Accounting Clerk
  • Charlotte, NC
  • remote
  • Temporary
  • 20.00 - 26.00 USD / Hourly
  • <p>Robert Half is seeking a detail-oriented Accounting Clerk. This role provides an excellent opportunity to contribute to essential financial functions, including invoice matching, data entry, and accounts payable/receivable processing.</p><p> </p><p> </p><p><strong>Responsibilities</strong></p><p> </p><ul><li>Process and maintain accurate financial records, including accounts payable and receivable transactions.</li><li>Reconcile bank statements and assist in month-end and year-end financial closings.</li><li>Generate financial reports and assist with audits by providing requested documentation.</li><li>Verify the accuracy of invoices, purchase orders, and expense reports.</li><li>Enter and update financial data in accounting software systems with a high level of accuracy.</li><li>Assist with budget preparation and financial forecasting.</li><li>Monitor overdue accounts and perform collection activities as needed.</li><li>Respond to vendor and client inquiries regarding billing and payment issues.</li><li>Support other accounting and administrative duties as assigned by management.</li></ul><p><br></p>
  • 2025-10-03T14:54:08Z
Senior Accountant
  • Charlotte, NC
  • remote
  • Temporary
  • 30.00 - 40.00 USD / Hourly
  • <p>Robert Half is working with a client in need of a senior accountant.  The ideal candidate will play a pivotal role in managing the company’s accounting processes, preparing financial reports, and ensuring compliance with accounting standards and regulations.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Prepare and review financial statements in accordance with GAAP.</li><li>Manage month-end and year-end close processes.</li><li>Analyze financial trends and provide insight to management for decision-making.</li><li>Reconcile accounts, ensuring accuracy and compliance with internal policies.</li><li>Oversee accounts payable, accounts receivable, and payroll functions.</li><li>Collaborate with external auditors and tax professionals for annual audits and compliance reporting.</li><li>Develop and implement internal controls to optimize processes and reduce risks.</li><li>Support budgeting, forecasting, and financial planning activities.</li><li>Supervise and mentor junior accounting staff to enhance team performance.</li><li>Stay updated on regulatory changes and maintain adherence to financial laws and standards.</li></ul><p><br></p>
  • 2025-10-03T15:04:53Z
Of Counsel Attorney
  • Charlotte, NC
  • onsite
  • Permanent
  • 75000.00 - 90000.00 USD / Yearly
  • <p>&#128188; <strong>Opportunity for NC Attorneys: Of Counsel Role with High Case Volume!</strong> ⚖️&#127775;</p><p><br></p><p>Are you ready to <strong>grow your practice</strong> without worrying about lead generation or intake tasks? Become an <strong>Of Counsel Attorney</strong> in North Carolina and partner with a firm that will <strong>supercharge your case volume</strong>! If you love litigation, thrive in the courtroom, and care about helping clients secure the best outcomes, this is your chance to level up your legal career.</p><p><br></p><p>&#128200; <strong>Why Join This Firm?</strong></p><p>✔️ <strong>Boost your case load</strong> with a steady stream of personal injury and premises cases &#128221;</p><p>✔️ Fully staffed intake team to assist with client onboarding – so you can focus on what you do best: lawyering! &#128188;</p><p>✔️ <strong>Fee split compensation</strong> based on the successful resolution of cases &#128176;</p><p>✔️ Expanded support, including malpractice coverage and escrow compliance ✅</p><p><br></p><p>&#127881; <strong>Benefits That Stand Out:</strong></p><p>✨ <strong>Flexible schedule</strong> – choose your own hours &#128338;</p><p>✨ <strong>Paid time off</strong> + holidays &#127796;</p><p>✨ Health plan reimbursement options &#128153;</p><p>✨ <strong>Annual recognition & incentives</strong> to celebrate your success &#127882;</p><p>✨ Monthly perks like <strong>Wine Wednesday & Employee Appreciation</strong> &#127863;&#128161;</p>
  • 2025-09-16T17:38:51Z
IT Support Engineer
  • Charlotte, NC
  • onsite
  • Permanent
  • - USD / Yearly
  • <ul><li>Deliver Tier 1 and Tier 2 support for Windows 10/11 desktops, laptops, and related hardware/software.</li><li>Manage user identities, access, and licensing in Microsoft 365 (Exchange Online, Teams, OneDrive, SharePoint).</li><li>Monitor and respond to helpdesk requests promptly, ensuring efficient resolution and positive user experiences.</li><li>Prepare and roll out new Windows devices, including imaging, software deployment, and user configuration.</li><li>Maintain accurate technical documentation and knowledge base articles for recurring issues and processes.</li><li>Partner with other IT staff to escalate and resolve advanced or specialized technical problems.</li><li>Follow IT security best practices and ensure compliance with organizational standards.</li></ul>
  • 2025-09-15T17:23:46Z
Accounting Clerk
  • Cornelius, NC
  • remote
  • Temporary
  • 20.00 - 26.00 USD / Hourly
  • <p>Robert Half is seeking a detail-oriented Accounting Clerk. This role provides an excellent opportunity to contribute to essential financial functions, including invoice matching, data entry, and accounts payable/receivable processing.</p><p> </p><p> </p><p><strong>Responsibilities</strong></p><p> </p><ul><li>Process and maintain accurate financial records, including accounts payable and receivable transactions.</li><li>Reconcile bank statements and assist in month-end and year-end financial closings.</li><li>Generate financial reports and assist with audits by providing requested documentation.</li><li>Verify the accuracy of invoices, purchase orders, and expense reports.</li><li>Enter and update financial data in accounting software systems with a high level of accuracy.</li><li>Assist with budget preparation and financial forecasting.</li><li>Monitor overdue accounts and perform collection activities as needed.</li><li>Respond to vendor and client inquiries regarding billing and payment issues.</li><li>Support other accounting and administrative duties as assigned by management.</li></ul><p><br></p>
  • 2025-10-03T14:58:50Z
Accounts Receivable Clerk
  • Charlotte, NC
  • onsite
  • Permanent
  • 60000.00 - 65000.00 USD / Yearly
  • <p>We are looking for a detail-oriented Accounts Receivable Clerk to join our team in Charlotte, North Carolina. In this role, you will be responsible for managing and maintaining accounts receivable processes, ensuring timely collections, and supporting accurate cash application. This position is ideal for individuals who thrive in fast-paced environments and have strong organizational and analytical skills.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>Maintain well-organized and accurate records of incoming payments, ensuring timely and correct application of funds to customer accounts based on remittance details. Independently research and resolve unapplied or misallocated payments with minimal supervision.</p><p>Address and resolve payment issues proactively, including declined credit card transactions, returned checks, and payment discrepancies (overages/shortages), while maintaining clear and timely communication with all stakeholders.</p><p>Manage the shared Accounts Receivable inbox by monitoring and responding to inquiries promptly and professionally, ensuring all outstanding items are followed up on appropriately.</p><p>Oversee the daily invoicing process, including the preparation and distribution of weekly summary invoices for key clients and monthly account statements, ensuring accuracy and timeliness.</p><p>Actively monitor customer accounts for delinquency, initiate collection efforts as needed, and communicate status updates to internal teams, including department management and sales leadership; ensure all actions are properly documented and completed in a timely, professional manner.</p><p>Handle new customer account setup in line with company procedures, flagging any irregularities or concerns for further review.</p><p>Identify opportunities for improvement within AR processes; recommend enhancements and contribute to updates and documentation to align team practices.</p><p>Support team success by serving as a go-to resource, sharing knowledge, promoting process consistency, and modeling best practices in daily work.</p>
  • 2025-09-23T14:04:45Z
Accounts Receivable Supervisor/Manager
  • Trinity, NC
  • onsite
  • Permanent
  • 85000.00 - 95000.00 USD / Yearly
  • <p>We are looking for an experienced Accounts Receivable Supervisor to join our client's team. In this role, you will oversee the accounts receivable operations, ensuring accuracy and efficiency while driving continuous improvements. This position is ideal for someone with strong leadership skills and expertise in cash management and collections.</p><p><br></p><p>Responsibilities:</p><p>• Manage the accounts receivable team, providing guidance and support to ensure timely and accurate processing of invoices and payments.</p><p>• Oversee cash application processes, ensuring all payments are applied correctly and efficiently.</p><p>• Develop and implement cash forecasting strategies to maintain optimal cash flow.</p><p>• Supervise the posting of cash transactions and ensure compliance with company policies and standards.</p><p>• Monitor and manage commercial collections, addressing overdue accounts and resolving disputes effectively.</p><p>• Collaborate with other departments to streamline credit and collections processes.</p><p>• Utilize Excel and Dynamics AX to analyze data and generate detailed financial reports.</p><p>• Establish and enforce credit policies to minimize risk and ensure consistent collections.</p><p>• Identify opportunities for process improvements and implement solutions to enhance efficiency.</p><p>• Provide regular updates and reports on accounts receivable performance to senior management</p>
  • 2025-09-22T14:23:44Z
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