We are looking for a Marketing Manager to join our team in Charlotte, North Carolina, in an onsite contract position with the potential to become permanent. This role is ideal for someone in marketing operations who can bring order to complex requests, turn business priorities into clear execution plans, and keep initiatives moving from kickoff through delivery. You will partner closely with marketing leadership and cross-functional teams to improve workflow efficiency, support campaign readiness, and strengthen visibility into performance and resource alignment.<br><br>Responsibilities:<br>• Convert business objectives into organized marketing plans, timelines, and actionable deliverables.<br>• Coordinate projects across stakeholders by defining ownership, tracking milestones, and resolving execution roadblocks.<br>• Manage day-to-day marketing workflows to ensure campaigns and initiatives are completed accurately and on schedule.<br>• Develop and refine processes, tools, and operating procedures that improve consistency, efficiency, and scalability within marketing.<br>• Maintain marketing assets and resource organization to support easy access, version control, and team collaboration.<br>• Monitor budget usage and help align marketing resources with current priorities and planned initiatives.<br>• Communicate upcoming campaigns, promotions, and launches internally so operational teams are prepared before public release.<br>• Review marketing results, identify performance trends, and share insights that connect activity to leads, calls, and service demand.<br>• Build strong feedback channels between field teams and marketing to improve decision-making and execution quality.<br>• Handle incoming project requests and drive implementation through completion with a hands-on, delivery-focused approach.
We are looking for a marketing specialist to join our team in Charlotte, North Carolina, in a contract-to-permanent capacity. This position will shape lifecycle marketing strategy, strengthen customer engagement across digital channels, and improve how prospects and members move through the customer journey. The role blends hands-on campaign execution with performance analysis, platform optimization, and close collaboration across marketing and customer-facing teams.<br><br>Responsibilities:<br>• Guide lifecycle marketing efforts by setting direction for customer engagement programs and helping the team achieve performance goals.<br>• Plan, launch, and refine multi-step campaigns that support acquisition, conversion, retention, and loyalty objectives.<br>• Expand lead generation and follow-up efforts through third-party platforms and digital channels to increase opportunities.<br>• Oversee digital communication tools such as live chat and customer-facing portals, ensuring a consistent and effective user experience.<br>• Improve operational efficiency by introducing automation, system connections, and streamlined workflows where appropriate.<br>• Track campaign and channel results, interpret performance data, and recommend adjustments that improve outcomes.<br>• Develop customer messaging, templates, and communication standards that align with brand expectations and encourage action.<br>• Partner with content and marketing stakeholders to create compelling outreach materials for members, prospects, and customers.<br>• Support loyalty-focused initiatives and ongoing member communications designed to strengthen long-term engagement.<br>• Identify process gaps, coaching opportunities, and best practices that elevate team effectiveness across digital touchpoints.