<p>We are seeking a detail-oriented <strong>SEO Specialist</strong> to join our marketing team and enhance our online presence. The ideal candidate will be responsible for building and executing SEO strategies that improve organic search rankings, drive web traffic, and boost online visibility. This role requires a strong understanding of on-page and technical SEO principles, analytics tools, and effective keyword optimization techniques. You will collaborate with other departments to develop content and ensure alignment with overall marketing objectives.</p><ul><li>Conduct detailed keyword research and analysis to identify optimization opportunities for website content.</li><li>Optimize on-page SEO elements, including meta tags, titles, headers, URLs, and images.</li><li>Develop and execute link-building strategies to improve domain authority and increase organic traffic.</li><li>Conduct technical SEO audits to identify and resolve website performance issues such as crawling and indexing errors, site speed, and mobile-friendliness.</li><li>Collaborate with content creators and marketing teams to develop SEO-friendly blog posts, landing pages, and other web content.</li><li>Monitor website analytics and performance using tools like Google Analytics, Google Search Console, and SEMrush, generating reports and actionable insights.</li><li>Stay up-to-date with algorithm updates, industry best practices, and emerging SEO trends to refine strategies.</li><li>Implement and optimize local SEO strategies, including Google My Business management and citation building.</li><li>Track, measure, and report on the success of SEO marketing campaigns and suggest improvements.</li></ul><p><br></p>
We are looking for an experienced Senior Accounts Receivable Clerk to join our team in Charlotte, North Carolina. In this role, you will oversee critical aspects of credit management, accounts receivable processes, and cash applications to ensure efficient financial operations. This position requires a detail-oriented individual with strong analytical skills and a proactive approach to improving processes.<br><br>Responsibilities:<br>• Develop and implement credit policies that align with corporate goals and objectives.<br>• Perform regular reviews of customer credit limits and terms to ensure compliance and accuracy.<br>• Design strategies to establish credit lines for high-risk customers while minimizing financial exposure.<br>• Manage accounts receivable and collections to achieve optimal turnover rates and timely payments.<br>• Assess potential losses and determine appropriate levels for loss reserves to safeguard company finances.<br>• Oversee cash application processes to guarantee accurate and efficient posting within the system.<br>• Build and maintain collaborative relationships with members of the credit and financial community to exchange valuable information.<br>• Analyze financial and business data of customers to support sound credit decisions.<br>• Utilize computer-based credit management systems to enhance operational efficiency.<br>• Collaborate with internal teams to resolve billing issues and maintain customer satisfaction.
We are looking for a QA Specialist to join our team in Charlotte, North Carolina, within the financial services industry. This is a long-term contract position where you will play a key role in evaluating and improving the quality of chatbot interactions for Intuit Assist, a next-generation AI tool designed to enhance member experiences. By analyzing both qualitative and quantitative data, you will help identify trends, enhance performance, and ensure customer satisfaction.<br><br>Responsibilities:<br>• Review chatbot interactions to assess quality, identify patterns, and pinpoint areas for improvement.<br>• Analyze member experiences to ensure responses are accurate, empathetic, and aligned with company policies.<br>• Collaborate with cross-functional teams to address gaps and improve chatbot performance.<br>• Participate in calibration sessions and audit programs to maintain quality standards.<br>• Provide insights and feedback to enhance member satisfaction and reduce frustration.<br>• Become a subject matter expert on evolving services and products.<br>• Apply data analysis techniques, including creating pivot tables, charts, and graphs, to support quality assurance efforts.<br>• Navigate complex scenarios while adhering to security policies and protocols.<br>• Contribute to additional tasks as needed to support team objectives.
<p>We are seeking an instructional designer to develop and implement effective learning programs and materials aligned with organizational objectives. This role involves designing curriculum, creating engaging content, and leveraging instructional technologies to drive employee development and organizational growth.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Collaborate with subject matter experts (SMEs) to identify training needs and design effective solutions.</li><li>Develop and update instructional materials, including e-learning courses, workshops, manuals, and other resources.</li><li>Utilize instructional design models such as ADDIE, SAM, or Bloom’s taxonomy to create impactful learning experiences.</li><li>Maintain up-to-date knowledge of industry trends and emerging technologies in instructional design.</li><li>Leverage e-learning tools, such as Articulate Storyline, Captivate, or Adobe Creative Suite, to design digital learning materials.</li><li>Conduct needs assessments, evaluate existing training programs, and deliver recommendations for improvement.</li><li>Use analytics and feedback to evaluate the effectiveness of training programs and make data-driven adjustments.</li><li>Manage ongoing learning initiatives and support skills development within the organization.</li><li>Ensure compliance with organizational standards and any regulatory requirements related to instructional content.</li></ul><p><br></p>
<p>We are looking for a skilled Full Charge Bookkeeper to join our team on a contract basis in Charlotte, North Carolina. This role is ideal for candidates with a strong background in accounting, particularly with <strong>QuickBooks Online</strong>, and a proven ability to manage billing operations effectively. The position offers an excellent opportunity to apply your expertise in financial management and reconciliation.</p><p><br></p><p>Responsibilities:</p><p>• Oversee all aspects of accounts payable and accounts receivable processes, ensuring accuracy and timeliness.</p><p>• Utilize<strong> QuickBooks Online</strong> to manage and maintain financial records.</p><p>• Perform detailed bank reconciliations to ensure all transactions are accurately recorded.</p><p>• Handle billing operations efficiently, including invoicing and payment tracking.</p><p>• Assist with month-end closing activities, ensuring all accounts are properly reconciled.</p><p>• Maintain organized and up-to-date financial documentation.</p><p>• Collaborate with internal teams to address any discrepancies or financial queries.</p><p>• Generate reports and provide insights to support decision-making processes.</p><p>• Ensure compliance with accounting standards and company policies.</p>
<p>We are looking for a skilled HR Contact Center Representative to join our team in Charlotte, North Carolina. In this role, you will provide exceptional support to employees during the open enrollment period, ensuring inquiries are resolved efficiently and accurately. This is a long-term contract position where your expertise in HR processes and benefits coordination will be highly valued.</p><p><br></p><p>Responsibilities:</p><p>• Respond to high volumes of inbound calls, addressing employee inquiries related to open enrollment and benefits.</p><p>• Assist employees with navigating HR systems and resolving issues efficiently.</p><p>• Provide guidance on benefits administration, including medical, dental, and other employee plans.</p><p>• Verify employee benefits and ensure accurate documentation within HR systems.</p><p>• Manage multiple systems and screens simultaneously to deliver timely support.</p><p>• Handle sensitive information in compliance with HIPAA regulations.</p><p>• Collaborate with team members to improve service delivery and streamline processes.</p><p>• Maintain a thorough understanding of company policies and procedures to provide accurate information.</p><p>• Support onboarding processes by answering questions and offering assistance.</p><p>• Ensure all employee interactions are handled with attention to detail and focused on delivering excellent customer service.</p>
We are seeking a skilled Freelance Market Researcher to support custom, quantitative research projects on an ongoing, as-needed basis. <br><br>You will work across all stages of the research process—from initial client consultation and survey design to data monitoring, analysis, and executive presentation delivery (PowerPoint). Projects may run concurrently, and workloads may fluctuate depending on client demand.<br><br>Key Responsibilities<br>Participate in initial client discovery calls to understand objectives and scope.<br>Design quantitative research surveys, including questionnaire development.<br>Program and manage surveys in platforms such as SurveyMonkey.<br>Oversee survey recruitment, primarily through email outreach.<br>Monitor incoming data and ensure sample quality/completeness.<br>Download, clean, and analyze quantitative data.<br>Develop insights-driven PowerPoint presentations with clear narratives and data visualization.<br>Present findings to clients in a professional, client-facing setting.<br>Occasionally support qualitative research requests (e.g., interviews, focus groups).<br>Conduct secondary/desk research when needed.<br>Provide an estimated number of hours and timeline per project.<br>Manage multiple projects and deadlines simultaneously.<br><br>Preferred Experience & Skills<br>Proven experience in survey design and quantitative research.<br>Strong ability to pull out key insights and build compelling presentations.<br>Expertise with SurveyMonkey or similar survey platforms.<br>Proficiency in data analysis, with experience in Excel or statistical tools.<br>Experience working with B2B audiences is strongly preferred.<br>Client-facing experience, including presenting research findings.<br>Ability to work on thought leadership topics such as economic outlook, industry trends, brand health, product positioning, etc.<br>Experience conducting secondary research and/or qualitative research is a plus.<br>Ability to juggle multiple research engagements.
<p>We are looking for a highly skilled Sr. International Accountant to join our team on a contract basis in Charlotte, North Carolina. In this role, you will play a pivotal part in managing accounting operations and financial reporting for multiple international entities. This position requires exceptional attention to detail, strong analytical capabilities, and expertise in international accounting practices, including GAAP and IFRS.</p><p><br></p><p>Responsibilities:</p><p>• Oversee month-end, quarter-end, and year-end financial closing processes for international entities, ensuring compliance with accounting standards.</p><p>• Prepare and post complex intercompany chargeback entries and accruals based on transfer pricing agreements.</p><p>• Manage payroll cycles for international entities, including journal entry preparation and coordination with external payroll partners to ensure compliance with local regulations.</p><p>• Handle corporate income tax reporting for multiple countries, collaborating with external tax partners to ensure accuracy and adherence to local requirements.</p><p>• Process and reconcile vendor invoices and accounts, maintaining accurate payment records.</p><p>• Forecast quarterly banking requirements and initiate cash transfers to international branches.</p><p>• Analyze exchange rates for financial planning and implement procedures for currency revaluation and adjustments.</p><p>• Reconcile intercompany balances and assigned accounts, reviewing others’ work for accuracy and completeness.</p><p>• Assist in preparing internal and external financial statements, conducting variance analysis, and performing related research.</p><p>• Support annual external audits and periodic internal audits, including preparing schedules and reviewing work papers.</p>
<p><strong>🚨 We're Hiring: In-House Counsel – Commercial Real Estate Focus 🚨</strong></p><p> 📍 <em>Location: Atlanta, GA</em></p><p><br></p><p>Are you a sharp legal mind with a passion for commercial real estate? 🧠🏙️ My client is on the lookout for a <strong>driven, strategic, and experienced In-House Counsel</strong> to lead their legal operations and shape the future of their growing organization. This is a <strong>long-term opportunity</strong> to make a real impact in a fast-paced, collaborative environment. 💼✨</p><p><br></p><p>🔑 <strong>Key Responsibilities</strong></p><p><strong>🏢 Commercial Real Estate (80%)</strong></p><ul><li>Lead property acquisitions & dispositions 🏘️</li><li>Negotiate leases & manage contracts 📜</li><li>Review titles, surveys & coordinate closings 🗂️</li><li>Collaborate with internal teams & external partners 🤝</li></ul><p><strong>⚖️ General Legal Oversight (20%)</strong></p><ul><li>Advise on corporate governance, compliance & risk 🚨</li><li>Manage outside counsel relationships 🧑⚖️</li><li>Mentor two paralegals 👩💼👨💼</li><li>Stay current on laws & regulations 📚</li></ul><p><br></p>
We are looking for a dedicated Benefits Coordinator to join our team in Fort Mill, South Carolina. In this role, you will oversee various aspects of employee benefits administration, ensuring seamless coordination and compliance. This position offers the opportunity to work in a collaborative environment, with room for growth and development.<br><br>Responsibilities:<br>• Manage the administration of employee benefits programs, including health, dental, vision, and retirement plans.<br>• Coordinate COBRA processes to ensure compliance with regulations and timely communication with eligible participants.<br>• Facilitate leave of absence requests, providing guidance and support to employees throughout the process.<br>• Oversee open enrollment activities, including communication, planning, and execution.<br>• Prepare payroll general ledger entries related to benefits, ensuring accuracy and alignment with accounting standards.<br>• Collaborate with the contracts and accounting teams to support cross-functional initiatives and ensure seamless operations.<br>• Analyze and resolve benefits-related inquiries and issues from employees.<br>• Monitor and ensure compliance with federal, state, and local regulations related to employee benefits.<br>• Contribute to the continuous improvement of benefits processes and systems.<br>• Act as a resource for employees, providing education on available benefits and assisting with decision-making.
<p><strong>Overview</strong></p><p> An established industrial services organization is seeking a <em>Logistics/Warehouse Engineer</em> to lead operational improvement initiatives across departments. This role focuses on optimizing warehouse processes, enhancing efficiency, and delivering measurable results that exceed customer and business expectations.</p><p><strong>Key Responsibilities</strong></p><ul><li>Analyze and document all aspects of current warehouse operations, identifying opportunities for improvement.</li><li>Develop and execute action plans aimed at increasing efficiency, reducing waste, and achieving measurable cost savings.</li><li>Evaluate existing performance metrics and implement new KPIs to better drive operational success.</li><li>Serve as a system administrator and power user for the warehouse management system (WMS), leveraging its full functionality.</li><li>Monitor warehouse layout and space utilization to optimize storage, reduce holding costs, and support accurate inventory management.</li><li>Review current warehouse configuration and recommend layout changes that improve workflow and support WMS implementation.</li><li>Identify and mitigate safety risks, ensuring a safe and compliant workplace.</li><li>Represent the company with professionalism and a strong customer-focused approach.</li><li>Collaborate across departments to ensure smooth communication and timely project delivery.</li><li>Perform other related duties as assigned.</li></ul><p><br></p>
We are looking for a skilled Sales Tax/Indirect Tax Accountant to join our team in Concord, North Carolina. In this role, you will play a key part in managing tax compliance, ensuring accurate reporting, and contributing to the company's overall financial integrity. This position offers an opportunity to leverage your expertise in corporate and indirect taxes while working closely with cross-functional teams.<br><br>Responsibilities:<br>• Prepare and review corporate income and sales tax returns to ensure compliance with local, state, and federal regulations.<br>• Conduct tax research and provide insights to support decision-making processes and ensure adherence to evolving tax laws.<br>• Collaborate with internal teams to complete annual income tax provisions and related documentation.<br>• Analyze financial data to identify tax-saving opportunities and minimize liabilities.<br>• Assist in audits and respond to inquiries from tax authorities with timely and accurate information.<br>• Maintain detailed records of tax filings and compliance activities for organizational reference.<br>• Monitor changes in tax regulations and implement necessary adjustments to the company’s tax processes.<br>• Support the preparation and filing of sales and use tax returns across multiple jurisdictions.<br>• Work closely with external consultants or auditors to facilitate smooth tax reporting and compliance processes.<br>• Provide guidance and training to less experienced staff on tax-related matters and best practices.
We are looking for a dedicated and detail-driven Controller to lead and enhance our Accounting Team in Conover, North Carolina. This position is ideal for someone who thrives in dynamic environments and possesses a strong ability to manage financial processes, improve workflows, and mentor team members. The Controller will oversee critical accounting functions, ensuring accuracy and compliance while contributing to the organization’s overall financial health.<br><br>Responsibilities:<br>• Oversee and maintain the General Ledger, ensuring accuracy and timely updates.<br>• Implement and manage a structured account reconciliation process to uphold financial integrity.<br>• Supervise and guide the Accounting Team, ensuring smooth daily operations and fostering growth.<br>• Analyze monthly expenses and resolve discrepancies by collaborating with relevant personnel.<br>• Calculate and process monthly and quarterly Sales and Use Tax payments.<br>• Prepare and input monthly journal entries with precision.<br>• Maintain detailed schedules for prepaid and accrued expenses.<br>• Generate monthly commission and royalty reports while ensuring compliance with contractual agreements.<br>• Execute month-end closing activities, including preparing consolidated financial reports using Dynamics NAV.<br>• Manage audits and ensure proper documentation for fixed assets and General Ledger accounts.
We are seeking a creative and detail-oriented Ecommerce Copywriter to craft compelling product descriptions, website copy, and marketing content that engages customers and drives online sales. The ideal candidate will have a deep understanding of ecommerce platforms, SEO best practices, and consumer behavior, with the ability to deliver persuasive, click-worthy writing that aligns with brand tone and voice. Write clear, concise, and engaging product descriptions, headlines, and content for ecommerce platforms. Optimize content using SEO principles to maximize web traffic and improve search engine rankings. Collaborate with product, marketing, and design teams to align content with branding and sales strategies. Conduct research on product features, industry best practices, and competitors to create accurate and appealing copy. Develop A/B test copy options and use data insights to optimize messaging for ecommerce campaigns. Provide creative, customer-focused copy for email marketing, landing pages, social media ads, and promotional campaigns. Ensure copy is free of errors, follows company style guidelines, and appeals to the target audience. Stay up-to-date on the latest ecommerce trends and recommend content strategies to improve performance.
We are looking for a dedicated Concierge 3 to coordinate meeting and event setups at our Charlotte, North Carolina location. This is a contract position requiring a hands-on approach to reconfiguring spaces, ensuring readiness, and delivering exceptional service to clients. The role involves physical tasks such as rearranging furniture and maintaining event spaces while adhering to high standards of professionalism.<br><br>Responsibilities:<br>• Prepare and reconfigure meeting and event spaces, including setting up and breaking down furniture such as tables, chairs, and podiums.<br>• Maintain cleanliness and organization of event spaces, ensuring they are stocked and ready for use.<br>• Monitor and manage inventory of furniture and equipment, ensuring proper storage and availability.<br>• Operate and troubleshoot relevant equipment in meeting and event spaces, including cameras.<br>• Collaborate with audio-visual, catering, security, and facilities teams to ensure seamless event execution.<br>• Submit and monitor work orders for repairs or additional items as needed.<br>• Provide direct support to clients and executives during events, ensuring their needs are met with professionalism and efficiency.<br>• Follow safety guidelines and maintain a presentable demeanor while interacting with clients.<br>• Handle multiple reconfigurations daily with attention to detail and accuracy.<br>• Perform other related duties to support the smooth operation of meeting and event spaces.
<p><strong>Senior Financial Analyst | Spartanburg, SC | to $100K + Bonus</strong></p><p>One of Spartanburg’s top employers is seeking a Senior Financial Analyst to join their growing finance team. This role will serve as the right hand to the CFO with broad exposure across budgeting, forecasting, and strategic planning.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p> • Lead development of annual budgets and rolling forecasts</p><p> • Build and maintain financial models to support growth and expansion planning</p><p> • Partner with leadership to analyze results and drive strategic initiatives</p><p> • Automate and enhance reporting using advanced Excel, SQL, and related tools</p>
<p><strong>About This Posting:</strong></p><p>Robert Half is building a proactive candidate pipeline for mid-level Help Desk Analyst (Tier 2) contract roles. We regularly partner with enterprise clients seeking technical professionals who can manage escalations, mentor Tier-1 staff, and contribute to process improvement.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Resolve complex incidents escalated from Tier 1.</li><li>Manage configurations, patching, and advanced troubleshooting for Windows OS, O365, Teams, and remote connectivity.</li><li>Collaborate with infrastructure teams on deployments and upgrades.</li><li>Document support procedures and mentor junior technicians.</li></ul>
We are looking for a highly skilled and detail-oriented Tax Manager to join our team in Charlotte, North Carolina. In this role, you will oversee the preparation of individual and business tax returns, provide expert tax planning advice, and ensure compliance with all relevant regulations. This is an excellent opportunity for someone with a passion for tax management and client service to thrive in a collaborative environment.<br><br>Responsibilities:<br>• Prepare and review a variety of tax returns, including individual, business, and nonprofit filings, ensuring accuracy and compliance.<br>• Develop and implement tax planning strategies to optimize client outcomes.<br>• Stay updated on federal, state, and local tax regulations to maintain compliance and provide accurate guidance.<br>• Communicate with clients to address tax-related inquiries and provide expert advice.<br>• Collaborate with team members to deliver high-quality tax services and meet deadlines.<br>• Utilize accounting software, such as QuickBooks and CCH ProSystem Fx, to manage tax preparation tasks efficiently.<br>• Provide support for annual income tax provisions and corporate tax return processes.<br>• Assist clients with accounting needs and ensure proper documentation is maintained.
<p>Robert Half is seeking a motivated and detail-oriented Loan Operations Specialist for a hybrid position (60% onsite, 40% remote). This role provides an exciting opportunity to work in a collaborative environment supporting loan syndication and commercial lending operations. </p><p><br></p><p><strong>Location:</strong> Charlotte, NC or Chicago, IL</p><p><strong>Employment Type:</strong> Contract-to-Hire (RTH)</p><p><strong>Work Hours:</strong> Monday to Friday, 8:00 AM - 5:00 PM (with potential overtime during month-end and quarter-end periods)</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Collaborate across teams to interpret loan documentation for accurate processing of new deals.</li><li>Coordinate with stakeholders for principal and fee-related closing payments.</li><li>Ensure all required documentation is gathered and complete before deal closing.</li><li>Actively manage and prioritize a pipeline of transactions.</li><li>Reconcile exception reports related to recently closed deals.</li><li>Analyze amendments in existing agreements and communicate key changes to account managers.</li></ul>
<p><strong>Summary:</strong></p><p>We’re seeking an entry- to mid-level Systems Engineer to support enterprise infrastructure operations, automation projects, and systems integration efforts. The ideal candidate is technically curious, proactive, and eager to strengthen their expertise across servers, networks, and cloud environments in a fast-paced IT setting.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Support, maintain, and optimize Windows and Linux server environments.</li><li>Monitor system performance, apply patches, and perform routine updates.</li><li>Collaborate with infrastructure, network, and DevOps teams to ensure system stability and efficiency.</li><li>Troubleshoot issues across hardware, virtualization, and storage layers.</li><li>Develop scripts for monitoring, deployment, and automation (PowerShell, Python, or Bash).</li><li>Assist in maintaining system documentation, configurations, and runbooks.</li><li>Participate in occasional after-hours maintenance or on-call rotation as needed.</li></ul>
<p>We are looking for an experienced Audit Manager to join our team in Charlotte, North Carolina. This is a Contract-to-Permanent position within a government office, offering an excellent opportunity to lead and manage audits across a variety of programs and topics. The ideal candidate will possess strong analytical skills, leadership experience, and a solid background in financial and investigative auditing. Onsite in Uptown Charlotte Area. Mecklenburg, NC. </p><p><br></p><p>Responsibilities:</p><p>• Plan and execute detailed investigations and performance audits under the guidance of the Audit Director. </p><p>• Manage audits on diverse topics, ensuring adherence to high standards and best practices.</p><p>• Collaborate with auditees, agency leadership, legislators, and stakeholders to gather insights into programs under audit.</p><p>• Research state and federal agencies, regulations, policies, and statutes to ensure compliance and accuracy.</p><p>• Develop comprehensive audit reports with actionable recommendations to improve processes and performance.</p><p>• Lead and mentor audit teams, fostering an environment focused on accuracy, efficiency, and attention to detail.</p><p>• Ensure audits align with established policies, procedures, and performance audit methodologies.</p><p>• Analyze financial data to identify discrepancies, inconsistencies, and areas for improvement.</p><p>• Participate in discussions to ensure findings are communicated effectively to all relevant parties.</p>
<p>Robert Half is partnering with a growing manufacturing organization seeking a skilled Project Manager to lead large-scale greenfield manufacturing and software integration initiatives. This role will oversee infrastructure build-outs, ERP integrations, and cross-functional collaboration between IT and engineering teams to deliver high-impact, enterprise-wide technology solutions.</p><p><strong>Key Responsibilities</strong></p><ul><li>Plan, organize, and manage infrastructure build-outs for new manufacturing facilities (including IT, fiber, power, kiosks, and computer systems).</li><li>Lead ERP and software integration projects, including Dynamics 365 (D365) and PowerApps implementations.</li><li>Manage project timelines, resources, and sprints using Azure DevOps or JIRA.</li><li>Communicate effectively across internal teams, external vendors, and business partners.</li><li>Oversee multiple concurrent projects from initiation through completion.</li><li>Coordinate design, testing, and deployment of new systems and applications.</li></ul><p><strong>Environment & Tools</strong></p><ul><li>Microsoft-based ecosystem: Dynamics 365, PowerApps, Supply & Operations (S& O)</li><li>Partnered with Crowe IT/accounting firm leveraging the ISV Accelerator</li><li>ERP systems integrating with EDI and Logic Apps</li><li>Collaborative IT group of ~13 within a broader department of ~100 professionals</li></ul>
<p><strong>Tax Manager – Spartanburg, SC | to $135k + Bonus | Partner Track</strong></p><p><br></p><p>A leading regional public accounting firm is seeking a <strong>Tax Manager</strong> to join their Spartanburg office (hybrid flexibility available). This is a new role created due to growth.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Lead and manage flow-through entity tax work (S Corps, partnerships, individuals)</li><li>Serve as the first point of contact for tax clients across multiple offices.</li><li>Mentor and develop junior staff while supporting firm growth initiatives</li></ul><p><strong>Why Apply:</strong></p><ul><li>Partner-track opportunity with accelerated timeline</li><li>Excellent firm culture with long-tenured, personable leadership</li><li>Competitive comp + benefits + hybrid flexibility</li></ul>
We are looking for a dedicated Customer Service Representative to join our team in Spartanburg, South Carolina. This is a fast-paced contract position within the manufacturing industry, requiring strong communication skills and the ability to manage multiple tasks efficiently. If you thrive in a dynamic call center environment and excel at providing exceptional customer support, we encourage you to apply.<br><br>Responsibilities:<br>• Respond promptly to inbound calls, addressing customer inquiries and resolving issues with professionalism.<br>• Deliver excellent customer service by accurately processing data and managing order entries.<br>• Handle email correspondence to ensure customer concerns are addressed effectively.<br>• Schedule and confirm appointments while maintaining detailed records of customer interactions.<br>• Utilize Microsoft Excel and Word to document and organize client information.<br>• Assist with managing both inbound and outbound calls to meet customer needs.<br>• Maintain a high level of accuracy during data entry tasks.<br>• Collaborate with team members to ensure seamless service delivery.<br>• Adhere to company policies and procedures to ensure quality standards are met.<br>• Provide feedback on customer experiences to help improve service processes.
<p><strong>About This Posting:</strong></p><p>Robert Half is proactively identifying top-tier IT professionals for upcoming senior-level Help Desk Engineer (Tier 3 / Escalation) contract opportunities. This is ideal for candidates experienced with enterprise support, automation, and advanced troubleshooting.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead complex escalations from Tier 1/2, perform root-cause analysis, and resolve high-impact incidents.</li><li>Configure and maintain desktops/laptops, system imaging, MDM, and scripting automation.</li><li>Partner with infrastructure and network teams on migrations and major updates.</li><li>Create and maintain support documentation and mentor junior staff.</li></ul>
