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1 result for Help Desk Support Manager in Charleston, SC
- North Charleston, SC
- onsite
- Temporary to Hire
- 23 - 25 USD / Hourly
- We are looking for a Desktop Support Analyst to provide hands-on technical support for end users in North Charleston, South Carolina. This contract opportunity with potential for a permanent role is ideal for someone who enjoys solving hardware, software, and connectivity issues while helping employees stay productive in a fast-paced onsite environment. The role includes desktop support, user setup and orientation, and day-to-day system and network assistance.<br><br>Responsibilities:<br>• Deliver onsite technical support for desktops, workstations, and related peripherals, resolving issues efficiently to minimize downtime.<br>• Diagnose and troubleshoot hardware, software, and operating system problems across Windows 10 devices.<br>• Set up, configure, and maintain desktop equipment, including Bluetooth-enabled devices and other user accessories.<br>• Support new user onboarding by preparing systems, assisting with IT orientation, and ensuring proper access to required tools.<br>• Perform desktop imaging, system configuration, and routine administration tasks to keep endpoints standardized and secure.<br>• Manage user accounts and permissions within Active Directory as part of daily support activities.<br>• Assist with system administration and basic network support to address connectivity and infrastructure-related issues.<br>• Document technical issues, resolutions, and support activities to maintain accurate service records and improve support processes.
- 2026-10-05T00:00:00Z