We are looking for a dedicated Customer Service Representative to join our team in Walterboro, South Carolina. As the first point of contact for our customers and vendors, you will play a vital role in ensuring smooth operations and exceptional service. This is a Contract to permanent position, offering the opportunity to grow within the organization while contributing to our commitment to excellence.<br><br>Responsibilities:<br>• Welcome and assist visitors promptly while managing vendor appointments with attention to detail.<br>• Confirm sales orders and ensure accurate entry into accounting systems.<br>• Maintain customer accounts in sourcing databases, keeping records up to date.<br>• Research and select cost-effective freight carriers to optimize shipping processes.<br>• Organize and file sales orders efficiently in customer files.<br>• Coordinate order details with the warehouse team, ensuring timely pick-ups and shipments.<br>• Prepare shipping labels, manifests, and documentation for outbound deliveries.<br>• Support the sales team by providing assistance with various customer-related tasks.<br>• Process inbound and outbound invoices while maintaining accurate financial records.<br>• Manage online orders, update the company website, and sustain relationships with vendors and distributors.