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1 result for Customer Service Manager in Chandler, AZ

Phoenix, AZ
onsite
Temporary / Contract
21 - 21 USD / Hourly
We are looking for a Customer Experience Specialist to support a busy claims operation in Phoenix, Arizona. This Long-term Contract opportunity is ideal for someone who enjoys helping customers, managing administrative work, and maintaining accurate records in a fast-paced environment. In this role, you will assist with claim-related documentation, respond to inbound inquiries, and provide dependable support to the broader claims team. Responsibilities: • Enter and update claim information in internal systems with a high degree of accuracy and consistency. • Provide administrative support to the claims department by organizing files, preparing correspondence, and handling routine documentation. • Answer calls from claimants and other contacts, deliver courteous service, and direct inquiries appropriately. • Draft clear written communications, including letters and email responses, related to claim activity and follow-up needs. • Review information carefully to identify missing details, discrepancies, or items requiring further attention. • Use tools such as Word, Excel, email platforms, and multiple browser windows to complete daily tasks efficiently. • Maintain an organized workspace and manage competing priorities while meeting deadlines and service expectations.
2026-06-23T00:00:00Z