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2 results for Customer Service Manager in Chandler, AZ

Customer Service Representative

Tempe, Arizona
onsite
Temporary to Hire
20 - 20 USD / Hourly
Customer Care Representative - Mortgage Services📍 Location: Tempe, AZ (100% On-Site)💲 Pay: $20.00/hour📝 Employment Type: Contract-to-Hire🏢 Industry: Mortgage & Financial Services Start Your Career in Financial ServicesRobert Half is partnering with a growing national mortgage company to hire Customer Care Representatives in Tempe, AZ. This is an excellent entry-level opportunity for individuals who enjoy helping customers, learning new skills, and building a long-term career. No mortgage experience is required. You'll receive paid training, ongoing coaching, and opportunities for advancement within a stable and growing organization. Why Join Us?✅ Paid training provided✅ No mortgage industry experience required✅ Full-time, consistent schedule✅ Supportive team environment with coaching and development✅ Career growth opportunities in the financial services industry✅ Potential for permanent employment and excellent company benefits What You'll DoAs a Customer Care Representative, you'll assist mortgage customers through both inbound and outbound phone calls. Responsibilities include:<ul><li>Answer customer questions regarding mortgage payments, escrow accounts, and loan information</li><li>Make outbound calls to customers regarding missed or past-due payments</li><li>Provide professional, empathetic, and solution-focused customer service</li><li>Accurately document customer interactions in company systems</li><li>Follow company compliance, quality, and customer service standards</li><li>Participate in ongoing training and professional development programs</li></ul>ScheduleFull-Time | 40 Hours per WeekMonday-Friday<ul><li>Spring/Summer Hours: 9:00 AM - 6:00 PM</li><li>Fall/Winter Hours: 10:00 AM - 7:00 PM</li></ul>Monthly Saturday Rotation<ul><li>One half-day Saturday per month</li><li>Typical hours: 7:00 AM - 11:00 AM or 8:00 AM - 12:00 PM</li></ul>
2026-09-25T00:00:00Z

Office Services Manager

Phoenix, Arizona
onsite
Permanent / Full Time
90000 - 110000 USD / Yearly
We are looking for an experienced Office Services Manager to support the day-to-day operations of a bankruptcy practice in Phoenix, Arizona. This role blends administrative leadership, practice coordination, financial oversight, and cross-functional collaboration to help attorneys and staff deliver high-quality client service. The ideal candidate brings strong organizational judgment, legal operations knowledge, and the ability to manage multiple priorities in a service-focused environment. Responsibilities: • Oversee the daily administrative rhythm of the bankruptcy practice, ensuring meetings, schedules, communications, and follow-up activities remain organized and on track. • Guide the client intake and matter opening process by coordinating screenings, conflict checks, and file setup in alignment with firm procedures. • Provide operational support for case activity, including assistance with legal documents, information gathering, and electronic court filings when needed. • Support the financial management of the practice by helping with budgets, expense monitoring, billing coordination, and matter-related administration. • Maintain visibility over deadlines, recurring deliverables, and strategic initiatives to help the group meet business and client service objectives. • Monitor practice-related systems such as Best Case and ECFx, helping maintain proper usage, compliance, and data accuracy. • Partner with marketing efforts by organizing campaigns, client development events, directory submissions, and other business development activities. • Prepare and distribute practice reports covering areas such as productivity, financial performance, staffing, and matter status for leadership review. • Coordinate team meetings, develop agendas, document important outcomes, and follow through on assigned action items. • Act as a central point of contact with departments such as accounting, human resources, marketing, information technology, and training while handling confidential matters with discretion.
2026-09-22T00:00:00Z