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1 result for Desktop Support Analyst in Cedar Rapids, IA
- Muscatine, IA
- onsite
- Temporary
- - USD / Hourly
- <p>We’re looking for an <strong>Application Systems Analyst</strong> to support enterprise applications, databases, and reporting tools. This role involves a mix of technical troubleshooting, SQL/database management, and cross‑departmental collaboration.</p><p><strong>What You’ll Do</strong></p><ul><li>Support and maintain SQL Server databases (performance, stored procedures, backups, security).</li><li>Develop and maintain reports using Power BI, SSRS, Crystal Reports, and related BI tools.</li><li>Diagnose system issues and support end users across multiple business functions.</li><li>Work with teams to translate business needs into technical solutions.</li></ul><p><strong>What You Need</strong></p><ul><li>2–5+ years of experience in application support, database administration, or systems analysis.</li><li>Familiarity with Dynamics GP.</li><li>Some SQL skills, including stored procedures and database maintenance.</li><li>Experience with Power BI, SSRS, or Crystal Reports.</li><li>Strong communication, problem‑solving, and documentation skills.</li></ul><p><strong>Nice to Have</strong></p><ul><li>Experience with SharePoint, scripting, or web technologies.</li><li>Prior work with finance/operations systems or complex data environments.</li><li>Experience in NISC systems </li><li>M-Files </li><li>Mobile applications connections</li></ul><p><strong>Core Responsibilities of the role:</strong></p><p>• What does a typical day in the life look like? </p><p>• 60% – End User Support (Finance-Focused)</p><p>• Addressing slow system performance</p><p>• Resolving login issues</p><p>• Handling frozen batches / batch resets</p><p>• Walk-up troubleshooting for finance, analytics, and general system issues</p><p>• 40% – Reporting & Analytics</p><p>• Building and fixing reports</p><p>• Maintaining and troubleshooting reports</p><p><br></p><p>Soft Skills</p><p>• Excellent customer service mindset</p><p>• Comfortable with face to face user support</p><p>• Fast learner who can flex across multiple systems</p><p>• Able to wear multiple hats in a dynamic environment</p>
- 2026-03-11T14:08:41Z