1 result for Patient Access Supervisor in Carmichael, CA

Patient Service Representative

Sacramento, CA
onsite
Contract / Temporary to Hire
22 - 24 USD / Hourly
We are looking for an experienced Patient Service Representative to join our team in Sacramento, California. In this role, you will handle critical front desk tasks, including patient scheduling, insurance verification, and providing exceptional customer service. This is a Contract to permanent position ideal for candidates who thrive in fast-paced healthcare settings and are committed to ensuring a positive patient experience. Responsibilities: • Schedule patient appointments using approved systems and provide reminders for upcoming visits. • Manage patient registration processes, including updating demographic information and verifying authorizations for services. • Confirm insurance coverage and eligibility for all patients, including coordination with Medicare, Medi-Cal, and other federal and state programs. • Serve as the primary contact for patient interactions, addressing inquiries and resolving concerns efficiently and professionally. • Maintain accurate records and documentation in electronic medical record systems such as Epic. • Collaborate with healthcare providers and staff to optimize patient flow and scheduling. • Ensure compliance with organizational policies and procedures in all patient service activities. • Conduct follow-ups with patients regarding scheduling changes or additional requirements. • Provide excellent customer service by fostering a welcoming and supportive environment. • Assist with supervisory oversight, ensuring quality control and adherence to service standards.
2026-03-10T00:00:00Z