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18 results for Customer Service Specialist in Carmel, IN

Medical Customer Service Specialist
  • Indianapolis, IN
  • remote
  • Temporary
  • 18.00 - 22.00 USD / Hourly
  • <p>We are seeking a Medical Customer Service Specialist to join a dynamic team, serving as the first point of contact for patients and healthcare providers. You will help ensure a positive experience by answering inquiries, resolving concerns, verifying information, and supporting daily operations within a medical office or healthcare organization.</p><p><br></p><p><strong>Hours: </strong>Monday - Friday 8am - 5pm</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to patient requests via phone, email, and in person, delivering prompt, professional assistance</li><li>Manage patient registration, scheduling appointments, and verifying insurance coverage</li><li>Resolve billing, claims, and account inquiries accurately</li><li>Maintain confidential patient information in compliance with HIPAA regulations</li><li>Collaborate with clinical and administrative staff to coordinate patient care and communications</li><li>Document interactions and follow up to ensure timely resolution of issues</li><li>Educate patients on office procedures, healthcare services, and next steps</li></ul><p><br></p>
  • 2025-12-26T15:34:42Z
Customer Service Representative
  • Fishers, IN
  • onsite
  • Temporary
  • 19.00 - 21.00 USD / Hourly
  • <p>We are looking for a dedicated Customer Service Representative to join our team. This is a Contract to permanent position, offering an excellent opportunity to showcase your communication skills and ability to assist customers effectively. The ideal candidate will excel in a fast-paced environment and demonstrate a commitment to delivering exceptional customer experiences.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Respond promptly to inbound customer inquiries via phone, ensuring a high level of satisfaction.</p><p>• Manage order entry tasks accurately and efficiently to support operational needs.</p><p>• Provide clear and detail oriented communication to resolve customer issues and answer questions.</p><p>• Handle both inbound and outbound calls to address customer concerns or provide updates.</p><p>• Collaborate with team members to improve service delivery and meet performance targets.</p><p>• Maintain detailed records of customer interactions and transactions.</p><p>• Follow established protocols and procedures to ensure compliance and consistency.</p><p>• Identify opportunities to enhance customer satisfaction and recommend improvements.</p><p>• Assist in training new team members or sharing best practices when needed.</p><p>• Adapt to changing priorities and contribute to a positive team environment.</p>
  • 2025-12-19T21:28:41Z
Logistics Specialist
  • Indianapolis, IN
  • remote
  • Temporary
  • 18.00 - 19.00 USD / Hourly
  • <p>Robert Half is looking for a Hospital Logistics Specialist to join our client located downtown, Indianapolis. In this role, you will be responsible for facilitating requisitions, inventory management, receiving, and projects. You will ensure that orders are filled timely and accurately, and that products are inspected for damage, expiration, and proper packaging. You will also perform cycle counts and physical inventories, and coordinate the availability and delivery of products. In addition, you will provide excellent customer service and ensure that aisle/storeroom maintenance and cleanliness is constantly maintained. This position may require on-call rotation and weekend coverage.</p><p> </p><p><strong>3rd Shift</strong>: Monday - Friday 10pm - 6:30am</p><p> </p><p>Responsibilities</p><ul><li>Facilitate requisitions, inventory management, receiving, and projects</li><li>Ensure orders are filled timely and accurately</li><li>Verify product by description, item number, and quantity</li><li>Inspect products for damage, expiration, and proper packaging</li><li>Perform cycle counts and physical inventories</li><li>Coordinate the availability and delivery of products, to include equipment, mail and/or linen</li><li>Provide excellent customer service</li><li>Ensure aisle/storeroom maintenance and cleanliness is constantly maintained</li><li>May be required to work on-call and weekends</li></ul><p><br></p>
  • 2025-12-26T14:49:24Z
Medical Front Desk Specialist
  • Indianapolis, IN
  • onsite
  • Temporary
  • 18.00 - 22.00 USD / Hourly
  • <p>Our growing medical practice is seeking a talented Medical Front Desk Specialist to be the first, friendly face our patients see. This is a great opportunity for someone who thrives on multitasking, problem solving, and making a positive impact each day.</p><p><br></p><p><strong>Hours: </strong> Monday - Friday 8am - 5pm</p><p><br></p><p><strong>Job responsibilities for the position include the following: </strong></p><ul><li>Greet and check in patients with professionalism and warmth</li><li>Manage high-volume phone calls, scheduling, and patient inquiries</li><li>Coordinate patient registration, insurance verification, and appointment confirmations</li><li>Maintain patient records with accuracy and confidentiality</li><li>Collaborate with nurses, doctors, and fellow support staff to keep operations running smoothly</li><li>Provide quick solutions to unexpected challenges</li><li>Ensure the front office environment is welcoming, organized, and compliant</li></ul><p><br></p>
  • 2025-12-26T15:38:37Z
Patient Access Specialist
  • Carmel, IN
  • onsite
  • Temporary
  • 18.00 - 22.00 USD / Hourly
  • <p>We are seeking a Patient Access Specialist to support front-line operations, ensuring a positive experience for every patient. This role plays a critical part in hospital and clinic settings, offering meaningful work and career growth in a fast-paced environment.</p><p><br></p><p><strong>Hours: </strong>Monday - Friday 8am - 5pm</p><p><br></p><p><strong>Key Responsibilities include the following: </strong></p><ul><li>Greet, register, and check in patients while maintaining confidentiality and professionalism</li><li>Verify insurance eligibility, process authorizations, and collect co-payments</li><li>Accurately enter patient demographics and financial information into electronic health records</li><li>Answer patient and provider inquiries with compassion and resolve issues efficiently</li><li>Ensure compliance with HIPAA and organizational policies</li><li>Collaborate with cross-functional teams including clinical staff, billing, and scheduling</li><li>Identify opportunities to improve the patient intake workflow</li></ul><p><br></p>
  • 2025-12-26T15:43:51Z
Part Time Logistics Specialist
  • Carmel, IN
  • onsite
  • Temporary
  • 17.00 - 18.00 USD / Hourly
  • <p>Robert Half is looking for a Hospital Logistics Specialist to join our client located in Carmel, Indiana. In this role, you will be responsible for facilitating requisitions, inventory management, receiving, and projects. You will ensure that orders are filled timely and accurately, and that products are inspected for damage, expiration, and proper packaging. You will also perform cycle counts and physical inventories, and coordinate the availability and delivery of products. In addition, you will provide excellent customer service and ensure that aisle/storeroom maintenance and cleanliness is constantly maintained. This position may require on-call rotation and weekend coverage.</p><p> </p><p>Shift: Monday - Friday 9am - 1pm (Part-Time)</p><p> </p><p>Responsibilities</p><ul><li>Facilitate requisitions, inventory management, receiving, and projects</li><li>Ensure orders are filled timely and accurately</li><li>Verify product by description, item number, and quantity</li><li>Inspect products for damage, expiration, and proper packaging</li><li>Perform cycle counts and physical inventories</li><li>Coordinate the availability and delivery of products, to include equipment, mail and/or linen</li><li>Provide excellent customer service</li><li>Ensure aisle/storeroom maintenance and cleanliness is constantly maintained</li><li>May be required to work on-call and weekends</li></ul><p><br></p>
  • 2025-12-23T19:19:09Z
Logistics Specialist
  • Carmel, IN
  • onsite
  • Temporary
  • 17.00 - 17.00 USD / Hourly
  • <p>Robert Half is looking for a Hospital Logistics Specialist to join our client located in Carmel, IN. In this role, you will be responsible for facilitating requisitions, inventory management, receiving, and projects. You will ensure that orders are filled timely and accurately, and that products are inspected for damage, expiration, and proper packaging. You will also perform cycle counts and physical inventories and coordinate the availability and delivery of products. In addition, you will provide excellent customer service and ensure that aisle/storeroom maintenance and cleanliness is constantly maintained. This position may require on-call rotation and weekend coverage.</p><p> </p><p>Shift: Monday - Friday: 5am - 1:30pm </p><p> </p><p>Responsibilities</p><ul><li>Facilitate requisitions, inventory management, receiving, and projects</li><li>Ensure orders are filled timely and accurately</li><li>Verify product by description, item number, and quantity</li><li>Inspect products for damage, expiration, and proper packaging</li><li>Perform cycle counts and physical inventories</li><li>Coordinate the availability and delivery of products, to include equipment, mail and/or linen</li><li>Provide excellent customer service</li><li>Ensure aisle/storeroom maintenance and cleanliness is constantly maintained</li></ul><p> </p>
  • 2025-12-12T15:28:47Z
Medical Accounts Receivable Specialist
  • Indianapolis, IN
  • remote
  • Contract / Temporary to Hire
  • 18.75 - 18.75 USD / Hourly
  • <p>Our company is seeking a talented Medical Accounts Receivable Specialist to join our team in a fully remote capacity. The ideal candidate is detail-oriented, proactive, and experienced in healthcare accounts receivable processes, with strong problem-solving and communication skills.</p><p><br></p><p><strong><em>Please note: Candidates must reside in the United States but may not live in California, New York, Washington, or Colorado.</em></strong></p><p><br></p><p><strong>Hours: </strong>Monday - Friday 8am - 4:30pm EST</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Examine denied and unpaid medical claims to determine and document reasons for discrepancies.</li><li>Communicate directly with payers to follow up on outstanding claims, submit technical and clinical appeals, resolve payment variances, and secure timely and accurate reimbursement.</li><li>Identify root causes for underpayments, denials, and payment delays and collaborate with management to address trends in accounts receivable.</li><li>Maintain current knowledge of federal/state regulations and payer-specific requirements; act in compliance with all applicable rules.</li><li>Document all account activities accurately in the client’s host or tracking system, including contact details and essential claim information.</li><li>Proactively recommend process improvements and communicate claim and payment trends to management.</li><li>Employ critical thinking and strong problem-solving skills to resolve outstanding account balances while meeting productivity and quality standards.</li></ul><p><br></p>
  • 2025-12-23T19:29:08Z
Solution Center Representative
  • Indianapolis, IN
  • onsite
  • Temporary
  • 20.00 - 25.00 USD / Hourly
  • <p>We are looking for a dedicated Solution Center Representative to join our team in Indianapolis, Indiana. In this contract, you will serve as the first point of contact for educators and administrators, providing exceptional support for curriculum implementation and troubleshooting inquiries. This role requires a proactive approach to customer service, ensuring smooth communication and identifying opportunities to enhance school experiences. </p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Provide personalized support to schools, addressing curriculum implementation and operational inquiries.</p><p>• Respond to questions related to program details, curriculum guidance, and purchasing or order statuses.</p><p>• Assist with school registration processes and resolve equipment or software-related issues.</p><p>• Deliver Tier 1 IT support and guide users through system and site navigation.</p><p>• Identify opportunities for additional services or products that align with school needs.</p><p>• Collaborate with team members to resolve complex issues and ensure customer satisfaction.</p><p>• Maintain detailed records of interactions and tasks using a customer relationship management tool.</p><p>• Perform administrative tasks and support team projects as needed.</p><p>• Meet established service level, productivity, and quality goals.</p><p>• Recommend innovative solutions and emerging trends to improve processes.</p>
  • 2025-12-19T14:44:09Z
Medical Front Office Specialist
  • Carmel, IN
  • onsite
  • Contract / Temporary to Hire
  • 18.00 - 19.50 USD / Hourly
  • <p>Join our team as a Medical Front Office Specialist and be the welcoming face of the practice. In this vital role, you’ll interact daily with patients, providers, and staff, ensuring smooth operations and excellent service from check-in through check-out.</p><p><br></p><p><strong>Hours: </strong></p><p>Monday 12:30p – 5:30p</p><p>Tuesday 8:00a – 5:30p</p><p>Wednesday 8:00a – 5:30p</p><p>Thursday 7:30a – 5:30p</p><p>Friday 7:30 – 4:30p</p><p><br></p><p>Responsibilities for the position include the following:</p><ul><li>Warmly greet all patients, assist with sign-in, manage waiting times, and provide outstanding customer service.</li><li>Communicate with clinical staff to ensure smooth patient flow and accurate updates for waiting patients.</li><li>Verify and scan insurance cards, confirm referral status, update patient records, and enter demographic information as needed.</li><li>Schedule appointments, medical tests, X-ray studies, and office procedures; manage “No Show” documentation and patient chart organization.</li><li>Handle patient check-out by collecting co-pays, updating records, and scheduling follow-up visits; thank patients and offer further assistance.</li><li>Efficiently answer and transfer phone calls, reschedule missed appointments, and notify staff of delays or patient changes.</li><li>Provide coverage for other front office positions and locations as needed; assist with miscellaneous administrative duties as assigned.</li></ul><p><br></p>
  • 2025-12-30T14:58:53Z
Logistics Clerk
  • Indianapolis, IN
  • onsite
  • Temporary
  • 17.00 - 18.00 USD / Hourly
  • <p>Robert Half is looking for a Hospital Logistics Specialist to join our client located downtown, Indianapolis. In this role, you will be responsible for facilitating requisitions, inventory management, receiving, and projects. You will ensure that orders are filled timely and accurately, and that products are inspected for damage, expiration, and proper packaging. You will also perform cycle counts and physical inventories, and coordinate the availability and delivery of products. In addition, you will provide excellent customer service and ensure that aisle/storeroom maintenance and cleanliness is constantly maintained. This position may require on-call rotation and weekend coverage.</p><p> </p><p><strong>1st Shift:</strong> Monday - Friday 6am - 2:30pm</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Facilitate requisitions, inventory management, receiving, and projects</li><li>Ensure orders are filled timely and accurately</li><li>Verify product by description, item number, and quantity</li><li>Inspect products for damage, expiration, and proper packaging</li><li>Perform cycle counts and physical inventories</li><li>Coordinate the availability and delivery of products, to include equipment, mail and/or linen</li><li>Provide excellent customer service</li><li>Ensure aisle/storeroom maintenance and cleanliness is constantly maintained</li><li>May be required to work on-call and weekends</li></ul><p><br></p>
  • 2025-12-26T14:54:12Z
Inventory Clerk
  • Carmel, IN
  • onsite
  • Temporary
  • 17.00 - 17.00 USD / Hourly
  • <p>Robert Half is looking for a Hospital Logistics Specialist to join our client located in Carmel, IN. In this role, you will be responsible for facilitating requisitions, inventory management, receiving, and projects. You will ensure that orders are filled timely and accurately, and that products are inspected for damage, expiration, and proper packaging. You will also perform cycle counts and physical inventories, and coordinate the availability and delivery of products. In addition, you will provide excellent customer service and ensure that aisle/storeroom maintenance and cleanliness is constantly maintained. This position may require on-call rotation and weekend coverage.</p><p> </p><p>Shift: Monday - Friday 5am - 1:30pm </p><p> </p><p>Responsibilities</p><ul><li>Facilitate requisitions, inventory management, receiving, and projects</li><li>Ensure orders are filled timely and accurately</li><li>Verify product by description, item number, and quantity</li><li>Inspect products for damage, expiration, and proper packaging</li><li>Perform cycle counts and physical inventories</li><li>Coordinate the availability and delivery of products, to include equipment, mail and/or linen</li><li>Provide excellent customer service</li><li>Ensure aisle/storeroom maintenance and cleanliness is constantly maintained</li><li>May be required to work on-call and weekends</li></ul><p><br></p>
  • 2025-12-22T15:29:24Z
Accounts Payable Specialist
  • Avon, IN
  • onsite
  • Temporary
  • 23.00 - 28.00 USD / Hourly
  • <p> <strong>&#128205; Location:</strong> West side of Indianapolis (fully on-site)</p><p> <strong>&#128197; Type:</strong> Contract-to-hire</p><p><br></p><p><strong>&#128269; Now Hiring: Accounts Payable (AP) Specialist</strong></p><p> We’re recruiting on behalf of our <strong>manufacturing client</strong> for a <strong>detail-oriented AP Specialist</strong> to join their team on the <strong>West side of Indianapolis</strong>. This is a <strong>fully on-site, contract-to-hire</strong> opportunity with a company that values accuracy, collaboration, and process improvement.</p><p><br></p><p><strong>&#128188; Key Responsibilities</strong></p><p><strong>&#128196; Invoice Processing</strong></p><ul><li>Process high-volume invoices with accuracy</li><li>Ensure proper documentation and approvals</li></ul><p><strong>&#129309; Vendor Management</strong></p><ul><li>Maintain vendor records</li><li>Resolve discrepancies and ensure timely payments</li></ul><p><strong>&#128179; Payment & Reconciliation</strong></p><ul><li>Prepare payment batches (checks, ACH, wires)</li><li>Reconcile vendor accounts</li></ul><p><strong>&#129534; Expense Reporting</strong></p><ul><li>Review and process employee expense reports</li></ul><p><strong>&#128197; Month-End Close</strong></p><ul><li>Prepare AP reports and reconcile to general ledger</li></ul><p><strong>&#129309; Cross-Team Collaboration</strong></p><ul><li>Partner with procurement and supply chain teams</li></ul><p><strong>&#128421;️ ERP & Automation</strong></p><ul><li>Use ERP tools to manage AP and support automation</li></ul>
  • 2025-12-03T14:58:46Z
Inventory Clerk
  • Indianapolis, IN
  • onsite
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • 1. Analyze sales history and inventory levels for purposes of re-ordering stock merchandise.<br>2. Enter and transmit purchase orders to suppliers.<br>3. Follow-up with suppliers to insure the receipt and accuracy of purchase orders, and the timely delivery of product.<br>4. Send necessary components to suppliers to aid in the production of certain items.<br>5. Assist in resolving any production, shipping, receiving & billing errors.<br>6. Identify and resolve any product quality issues with the supplier.<br>7. Obtain quotes and pricing information from suppliers and maintain supplier pricing spreadsheets.<br>8. Update and maintain the Product, Purchasing, and Supplier Databases.<br>9. Assist in maintaining the accuracy of inventory data.<br>10. Maintain communication with Customer Service regarding merchandise and delivery issues.<br>11. Act as an official representative of the Emblem Sales Division at Department Conventions, Conferences, and at the National Convention as needed. Duties at convention include setting up the sales area, selling, resolving problems, packing up, and other tasks as required.<br>12. Identify problems and determine and implement solutions.<br>13. Prepare statistical reports for management.<br>14. Assist Managers in all duties as directed.<br>15. Other duties as assigned.
  • 2025-12-19T22:57:44Z
Procure to Pay Manager
  • Indianapolis, IN
  • remote
  • Permanent
  • 70000.00 - 150000.00 USD / Yearly
  • <p>Our client is seeking a Requisition/Procure-to-Pay (R/P2P) Process Manager to lead the optimization and management of procurement and accounts payable systems and processes. This strategic role is ideal for a process-driven professional with deep expertise in P2P operations, systems integration, and cross-functional collaboration.</p><p><br></p><p>The R/P2P Manager will play a key role in enhancing operational efficiency, ensuring compliance, and supporting the implementation of technology solutions that streamline procurement and payment workflows.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Procure-to-Pay System & Process Management</strong></p><ul><li>Lead the design, implementation, and continuous improvement of P2P systems and processes.</li><li>Act as a subject matter expert and provide support to end users across business units.</li><li>Partner with ERP and system administrators to ensure effective system functionality and governance.</li></ul><p><strong>Accounts Payable & Technical Support</strong></p><ul><li>Provide technical support for AP-related issues and data discrepancies.</li><li>Analyze AP data to identify trends and drive process improvements.</li><li>Support system upgrades and enhancements, including testing and documentation.</li></ul><p><strong>Cross-Functional Collaboration</strong></p><ul><li>Collaborate with Procurement, Finance, IT, and other departments to ensure accurate data flow and system integration.</li><li>Drive the implementation of technology solutions that support business objectives.</li></ul><p><strong>Training & Stakeholder Engagement</strong></p><ul><li>Develop and deliver training programs for procurement and AP processes.</li><li>Create and maintain documentation, including user guides and process manuals.</li><li>Build strong relationships with internal stakeholders and present insights to leadership.</li></ul><p><strong>Analytics & Compliance</strong></p><ul><li>Monitor KPIs and dashboards to assess performance and identify opportunities.</li><li>Support audits and ensure compliance with internal and external standards.</li><li>Contribute to special projects and strategic initiatives.</li></ul>
  • 2025-12-08T14:58:58Z
Accounts Receivable Specialist
  • Plainfield, IN
  • onsite
  • Temporary
  • 21.85 - 25.30 USD / Hourly
  • We are looking for a skilled Accounts Receivable Specialist to join our team on a contract basis in Plainfield, Indiana. This position offers the opportunity to contribute to a dynamic wholesale distribution environment, focusing on maintaining accurate financial records and supporting efficient cash flow processes. The ideal candidate will bring expertise in accounts receivable management, strong organizational skills, and the ability to thrive in a fast-paced setting.<br><br>Responsibilities:<br>• Manage customer accounts by ensuring accurate and timely invoicing.<br>• Monitor outstanding payments and follow up to reduce aged receivables.<br>• Handle cash applications and reconcile accounts to ensure accuracy.<br>• Address billing inquiries and resolve payment discrepancies with customers.<br>• Generate accounts receivable reports and support month-end closing activities.<br>• Collaborate with internal teams to identify and resolve financial discrepancies.<br>• Assist in improving accounts receivable processes for greater efficiency.<br>• Maintain clear and detail-oriented communication with customers and stakeholders.<br>• Ensure compliance with company policies and financial regulations.
  • 2025-12-29T15:43:52Z
Contract Administrator I-ENT
  • Indianapolis, IN
  • remote
  • Temporary
  • 28.00 - 28.00 USD / Hourly
  • <p>We are looking for a skilled Contract Administrator to join our team on a long-term contract basis. In this role, you will collaborate with supply chain partners, legal counsel, and other stakeholders to manage nondisclosure agreements and ensure the protection of proprietary information. This position requires strong negotiation skills and a deep understanding of legal and contractual requirements to support effective decision-making and protect organizational interests.</p><p><br></p><p>Responsibilities:</p><p>• Review and analyze nondisclosure agreement requests to ensure compliance with organizational policies and legal standards.</p><p>• Negotiate terms and conditions with suppliers and partners to safeguard proprietary information.</p><p>• Communicate effectively with supply chain teams, legal counsel, and other stakeholders to align on contract strategies.</p><p>• Develop and implement negotiation strategies to address complex contractual issues.</p><p>• Provide expert advice on legal and contractual matters to support supply chain operations.</p><p>• Manage the administration of contracts, including tracking, documentation, and repository updates.</p><p>• Ensure compliance with company policies, industry regulations, and customer specifications.</p><p>• Monitor and address any contractual discrepancies or conflicts to ensure smooth operations.</p><p>• Coordinate with stakeholders to facilitate the execution of purchase orders and agreements.</p><p>• Support the preparation of quotations and contractual provisions to meet business objectives.</p>
  • 2025-12-01T22:04:42Z
Front Desk Coordinator
  • Fishers, IN
  • onsite
  • Temporary
  • 16.00 - 18.00 USD / Hourly
  • <p>We are looking for a highly organized and personable Front Desk Coordinator to join our team. In this Contract to permanent position, you will play a key role in ensuring smooth operations by managing the front desk and providing exceptional administrative support. This role is ideal for someone who thrives in a fast-paced environment and is skilled in communication and multitasking.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Greet visitors and clients with professionalism and ensure their needs are promptly addressed.</p><p>• Manage incoming calls using a multi-line switchboard system, directing them to the appropriate departments.</p><p>• Oversee scheduling and calendar management using Outlook.</p><p>• Prepare and edit documents using Word to support administrative tasks.</p><p>• Maintain and update spreadsheets in Excel for tracking essential data.</p><p>• Ensure the reception area is organized and presentable at all times.</p><p>• Collaborate with team members to coordinate front desk activities effectively.</p><p>• Handle incoming mail and deliveries, distributing them to the correct recipients.</p><p>• Provide general administrative support to various departments as needed.</p>
  • 2025-12-19T21:34:27Z