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5 results for Customer Service Specialist in Carmel, IN

Customer Service Representative

Lebanon, IN
onsite
Contract / Temporary to Hire
20 - 22 USD / Hourly
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team on a contract with the possibility of becoming permanent. This role is based in Lebanon, Indiana, and offers a dynamic opportunity to support customers while collaborating with internal teams. If you thrive in fast-paced environments and have a passion for delivering exceptional service, we encourage you to apply. Responsibilities: • Handle customer inquiries and service requests efficiently, ensuring timely and accurate communication with both internal teams and external customers. • Schedule and manage service appointments by creating detailed work orders in Salesforce. • Provide consistent updates to customers and internal stakeholders on the status of service requests. • Serve as a backup for departmental tasks, including scheduling and follow-up activities as needed. • Assist Crew Leaders in reviewing and processing non-billable work orders. • Maintain a foundational understanding of the machine tool industry and the products represented by the organization. • Perform various administrative and organizational tasks to support the department's operations.
2026-04-10T00:00:00Z

Customer Service Representative

Anderson, IN
onsite
Temporary
19 - 22 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team onsite in Anderson, Indiana. In this long-term contract position, you will play a key role in delivering exceptional support to ministers, churches, and constituents, while ensuring smooth administrative and technical operations. This is an excellent opportunity to make a meaningful impact by contributing to the success of our faith organization and fostering strong communication within our community. Responsibilities:• Provide outstanding customer service and pastoral care to individuals via phone and other communication channels.• Maintain and update minister and church data, ensuring accuracy and reliability of records.• Support administrative operations by assisting with front desk duties and covering for the Executive Assistant when needed.• Develop and document processes, and cross-train team members on Engagement Team responsibilities.• Manage technical support tickets, ensuring proper documentation and resolution in a timely manner.• Continuously improve technical knowledge and system proficiency to better assist constituents.• Share accurate and timely information with constituents to address their inquiries effectively.• Collaborate with team members to adapt to changing priorities and organizational needs.
2026-04-13T00:00:00Z

Customer Service Representative

Indianapolis, IN
onsite
Permanent
45000 - 48000 USD / Yearly
We are looking for a detail-oriented Customer Service Specialist to join our Client's team in Indianapolis, Indiana. This role involves managing schedules, processing purchase orders, and maintaining clear communication with clients in a fast-paced environment. If you thrive under deadlines and enjoy multitasking while ensuring accuracy, this position offers a great opportunity to grow your skills. Responsibilities:• Answer and route incoming calls as part of a two-person team, ensuring prompt and attentive communication.• Collaborate with production builders weekly to review schedules, update timelines, and confirm accuracy.• Process and print new purchase orders, ensuring all information is accurately entered into internal systems.• Maintain and regularly update builder schedules to meet all weekly deadlines.• Perform data entry and documentation tasks efficiently in a fast-paced setting.• Participate in training to gain a comprehensive understanding of the company's products and services.
2026-04-06T00:00:00Z

Client Services Account Manager

Indianapolis, IN
onsite
Permanent
55000 - 75000 USD / Yearly
We are looking for a dedicated Client Services Account Manager. This role requires a proactive individual who can coordinate production, liaise with clients, and maintain high standards of service delivery. Based in Indianapolis, Indiana, this position offers an opportunity to make a significant impact by ensuring customer satisfaction and operational excellence. Responsibilities:• Serve as the primary point of contact for clients, maintaining open communication to address inquiries, resolve issues, and provide updates on project status.• Create and manage detailed work orders, ensuring all necessary information is included for accurate and efficient production execution.• Prepare and send postage requests to clients as needed, ensuring timely and accurate processing.• Monitor the progress of job orders throughout the production cycle, collaborating with production teams to meet deadlines and quality standards.• Oversee the pre-billing process by accurately accounting for all services performed on assigned jobs.• Expedite completed job billing to the accounting team to ensure prompt invoicing.• Participate in daily production meetings, contributing to departmental planning and sharing client-specific insights to improve processes.• Build and maintain client trust through consultative selling, identifying customer needs, and presenting tailored solutions.• Document all client interactions and project details to ensure transparency and effective communication across teams.
2026-04-09T00:00:00Z

Sales Operations Specialist

Indianapolis, IN
remote
Temporary
21 - 23 USD / Hourly
We are looking for a meticulous, process-driven Sales Operations Specialist to join our growing national team. This is a fully remote role focused on the intersection of data management and insurance sales support. You will be responsible for producing high-accuracy quotes for medical and ancillary insurance products, serving as the essential link between our Sales team and Underwriting partners.This is not a sales role. You will not be making cold calls or closing deals. Instead, you are the engine behind the scenes ensuring that every quote we send to small businesses across the U.S. is timely, and compliant. Are You the Right Fit? To be successful here, you must thrive in a high-speed environment where accuracy is non-negotiable. We are looking for candidates who can check the following boxes:<ul><li>Detail Obsession: You find the one typo in a 200-row spreadsheet that everyone else missed.</li><li>The "Liaison" Mindset: You can professionally and clearly explain to a busy Sales Rep exactly why a specific document is missing or why a quote is pending.</li><li>Technical Comfort: You aren’t intimidated by navigating multiple proprietary systems and carrier portals simultaneously.</li><li>Remote Discipline: You are self-motivated and can maintain high productivity during standard business hours without in-person supervision.</li></ul>Key Responsibilities<ul><li>Precision Quoting: Prepare and generate comprehensive insurance quotes bundling medical, dental, vision, life, and disability plans.</li><li>Data Management: Manipulate and update client data within Excel, using functions to ensure outputs are ready for underwriting.</li><li>Underwriting Coordination: Act as a gatekeeper, gathering all required client documents and ensuring submissions meet every carrier requirement.</li><li>Sales Liaison: Serve as the primary point of contact for sales partners, providing real-time updates on quote status and troubleshooting missing information.</li><li>Process Tracking: Monitor the pipeline of active quotes to ensure no request falls behind schedule.</li></ul>Work Schedule & Training<ul><li>Work Hours: Standard business hours (Approx. 9:00 AM – 5:00 PM in your local time zone).</li><li>Mandatory Training: A structured training period will be required from 8:00 AM – 5:00 PM CT. Attendance during this window is mandatory for the first 2-3weeks.</li><li>Location: 100% Remote (Candidates must reside in the United States)</li></ul>
2026-04-10T00:00:00Z