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1 result for Operations Specialist in Carlsbad, CA
- San Diego, CA
- onsite
- Temporary
- 28 - 30 USD / Hourly
- <p>We are looking for a dedicated Bilingual (Farsi, Dari, Pashto) Case Specialist to join our team on a contract basis in San Diego, California. This role involves managing case files, assisting clients with housing and related services, and ensuring thorough documentation and follow-up. If you have strong organizational skills, an eye for detail, and a passion for serving others, we encourage you to apply. <strong>Proficiency in Farsi, Dari, Pashto is required to communicate effectively with clients.</strong></p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Review and evaluate client applications to ensure accuracy, completeness, and compliance with established guidelines.</p><p>• Provide case management services, including housing assistance referrals and support for individuals requiring social services.</p><p>• Maintain and update case files regularly, ensuring all documentation is accurate and complete.</p><p>• Respond promptly to inquiries and requests for information from clients and other stakeholders.</p><p>• Conduct follow-up calls to verify client information, including address and financial status, and make necessary updates.</p><p>• Collaborate with supervisors to seek approval for funding requests and review cases as needed.</p><p>• Assist with training and onboarding processes related to case management procedures.</p><p>• Ensure timely processing of cases for payment release and address any discrepancies.</p><p>• Communicate effectively with clients, colleagues, and external partners to provide excellent customer service.</p>
- 2026-04-09T00:00:00Z