<p>Every business relies on cash flow—and behind that is a strong collections process. We’re seeking a detail-oriented and proactive Collections Specialist to help manage outstanding accounts and ensure timely payments. This role is perfect for someone who enjoys staying organized, following up consistently, and working through challenges to find solutions. You’ll play a key role in maintaining financial stability while building professional relationships with clients.</p><p><br></p><p><strong>What You'll Do</strong></p><ul><li>Follow up on past-due accounts via phone, email, and written communication</li><li>Review account histories and resolve discrepancies</li><li>Process payments and update account records</li><li>Work with internal teams to address billing or contract issues</li><li>Maintain detailed documentation of all collection activities</li><li>Assist with reporting on aging accounts and collection status</li><li>Ensure compliance with company policies and procedures</li></ul>
<p>Collections isn’t just about recovering payments—it’s about communication, strategy, and relationships. We’re looking for a Collections Specialist who knows how to balance persistence with professionalism. Someone who can navigate sensitive financial conversations while maintaining strong client relationships. This role is ideal for someone who is confident, solution-oriented, and comfortable working in a fast-paced environment where results matter.</p><p><br></p><p>You’ll be responsible for managing accounts, reducing outstanding balances, and helping maintain healthy cash flow—all while representing the company with professionalism and integrity.</p><p><strong>What You'll Do</strong></p><ul><li>Manage a portfolio of accounts to ensure timely collection of outstanding balances</li><li>Contact clients via phone and email to follow up on overdue invoices</li><li>Negotiate payment plans and resolve billing disputes</li><li>Maintain accurate records of collection activities and account status</li><li>Collaborate with accounting and sales teams to resolve discrepancies</li><li>Monitor aging reports and prioritize high-risk accounts</li><li>Support reporting and cash flow tracking initiatives</li></ul>