<p>We are looking for a dedicated Bilingual Spanish Customer Experience Specialist to join our mission-driven team in San Diego, California. In this role, you will serve as a vital connection between our organization and the community, providing compassionate support and exceptional service. As a Contract to permanent position, this opportunity offers the chance to grow while making a meaningful impact. This role has the opportunity to go hybrid upon permanent hire!</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming calls and inquiries, providing accurate information and assistance tailored to client needs.</p><p>• Document all client interactions and updates promptly in web-based systems to ensure accurate records.</p><p>• Stay informed about available services, resources, and programs to provide reliable referrals and solutions.</p><p>• Collaborate with internal teams to meet client needs efficiently and effectively.</p><p>• Maintain a detail-oriented and empathetic approach in all communications to uphold high customer service standards.</p><p>• Utilize CRM software and other tools to track and manage client interactions.</p><p>• Address billing or benefit-related questions and provide timely resolutions.</p><p>• Assist clients in navigating various systems, including Epic Software and Avaya CMS.</p><p>• Support organizational goals by adhering to established protocols and contributing to process improvements.</p>
We are looking for a Customer Experience Specialist to join our team in San Diego, California. In this contract-to-permanent role, you will play a vital part in delivering exceptional service to individuals seeking assistance through our call center. This position is ideal for a compassionate and detail-oriented individual who thrives in a fast-paced environment and is motivated by helping others.<br><br>Responsibilities:<br>• Handle incoming inquiries by providing accurate information, referrals, and assistance tailored to client needs.<br>• Record and maintain detailed documentation of all interactions within web-based systems.<br>• Stay informed about current services, programs, and community resources to provide up-to-date guidance.<br>• Work collaboratively with internal teams to address client concerns and ensure their needs are met effectively.<br>• Deliver outstanding customer service through clear and empathetic communication.<br>• Utilize CRM and other software tools to manage client information and interactions efficiently.<br>• Assist clients with billing inquiries, benefit-related questions, and general account support.<br>• Operate within established protocols while ensuring adherence to quality standards and service guidelines.<br>• Use chat platforms and other digital tools to support client interactions, as needed.
<p>We are looking for a dedicated Bilingual (Spanish and English) Customer Experience Specialist to join our non-profit team in San Diego, California. In this Contract to permanent position, you will play a vital role in delivering exceptional service and support to individuals seeking assistance, ensuring their needs are met with care and professionalism. If you are passionate about fostering positive experiences and thrive in a collaborative, mission-driven environment, this role offers an opportunity to make a meaningful impact every day.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming inquiries by phone, email, or chat, offering accurate information, referrals, and assistance.</p><p>• Record and update all client interactions in web-based systems promptly and accurately.</p><p>• Stay informed about available services and resources to provide the most relevant support.</p><p>• Work closely with internal teams to ensure that client needs are addressed effectively and efficiently.</p><p>• Maintain a high level of professionalism and empathy in all communications with clients.</p><p>• Utilize CRM platforms and other software tools to manage and track customer interactions.</p><p>• Assist clients with billing inquiries and benefit-related questions, ensuring clarity and resolution.</p><p>• Analyze and resolve customer issues, escalating complex cases to appropriate departments when necessary.</p><p>• Uphold organizational standards and contribute to the overall success of the team through collaboration and reliability.</p>
We are looking for a dedicated Bilingual Spanish Customer Experience Specialist to join our team in San Diego, California. In this role, you will serve as the first point of contact for individuals seeking vital services and support, contributing to a non-profit organization committed to improving communities through accessible resources and compassionate care. This is a contract position offering the opportunity to make a meaningful impact while supporting those in need.<br><br>Responsibilities:<br>• Respond to incoming inquiries with professionalism and provide accurate information, referrals, or assistance to callers.<br>• Record all client interactions promptly and precisely using web-based systems.<br>• Stay informed about available resources and services to offer relevant solutions.<br>• Collaborate with internal teams to address client needs and ensure seamless service delivery.<br>• Maintain a high standard of customer service by demonstrating empathy and responsiveness in all communications.<br>• Utilize various software tools, including CRM platforms, Epic Software, and Avaya CMS, to manage client interactions effectively.<br>• Assist customers with benefit-related inquiries, billing concerns, and other service-related matters.<br>• Support efforts to improve customer satisfaction by identifying opportunities for process enhancements.<br>• Uphold organizational values by contributing to a mission-driven environment.<br>• Ensure compliance with confidentiality and data security policies while handling sensitive information.
<p>Robert Half is looking for a DBA to join our client's team in Murietta. </p><p><br></p><p>SQL Server & ERP Administration</p><p>• Administer, monitor, and maintain multiple Microsoft SQL Server instances, with the Deltek Vantagepoint ERP database as the primary system of record.</p><p>• Write, optimize, and tune complex T-SQL queries, stored procedures, and views for both ad hoc analysis and application logic.</p><p>• Create and schedule SQL Server Agent jobs to automate data ingestion, maintenance routines, and reporting pipelines.</p><p>• Implement, document, and test backup and disaster recovery strategies to ensure business continuity.</p><p>• Manage database indexes, performance tuning, and query optimization to support application efficiency and stability.</p><p>• Plan and execute Deltek Vantagepoint upgrades, schema updates, and integrations, working closely with the ERP administrator and IT team.</p><p>• Design and publish SSRS reports and datasets to meet business and finance reporting requirements.</p><p><br></p><p><br></p><p>Cross-System Data Architecture</p><p>• Support integration between SQL Server and the Azure Databricks Lakehouse, ensuring consistent and secure data flow.</p><p>• Collaborate with data engineers and analysts to maintain data integrations to other critical systems.</p><p>• Develop and maintain SQL transformations and stored procedures that serve as upstream logic for analytics and reporting layers.</p><p>• Contribute to the management of Unity Catalog, metadata inventory, and data lineage documentation.</p><p>• Partner with Power BI administrators to optimize Fabric dataset refreshes, gateways, and source connections.</p><p><br></p><p>Data Governance, Security, & Monitoring</p><p>• Enforce data security and access controls aligned with IT and Data Governance policies.</p><p>• Participate in data issue management and quality improvement processes, ensuring system reliability and integrity.</p><p>• Monitor system performance using both native and custom monitoring tools; proactively identify and resolve issues.</p><p>• Maintain clear, comprehensive documentation for database configurations, schemas, and operational procedures.</p><p><br></p><p><br></p>
<p>A healthcare-focused organization in Vista is hiring an <strong>HR Generalist</strong> to support employee relations, compliance, and HR operations in a regulated environment. This role is ideal for someone who is detail-oriented, policy-driven, and comfortable navigating complex HR scenarios while maintaining empathy and professionalism.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as a point of contact for employee relations and policy interpretation</li><li>Support onboarding, training coordination, and performance review cycles</li><li>Ensure compliance with healthcare-related employment regulations</li><li>Administer benefits programs and leave management</li><li>Assist with recruiting and workforce planning</li><li>Maintain accurate HR records and audit documentation</li><li>Prepare HR metrics and reports for leadership</li></ul><p><br></p>
<p>A professional services organization in Carlsbad is seeking an experienced <strong>Human Resources Generalist</strong> to manage core HR functions across the employee lifecycle. This role offers autonomy, strategic exposure, and the opportunity to partner closely with leadership. The ideal candidate is well-versed in employee relations, compliance, and HR best practices, and enjoys balancing day-to-day execution with longer-term initiatives.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage employee relations, performance management, and policy enforcement</li><li>Oversee onboarding, offboarding, and employee documentation</li><li>Administer benefits programs and support open enrollment</li><li>Ensure compliance with California labor laws and internal policies</li><li>Support recruitment and talent development initiatives</li><li>Maintain HRIS systems and generate HR reports</li><li>Partner with leadership on HR strategy and workforce planning</li><li>Assist with audits, investigations, and corrective actions</li></ul>
<p>A growing engineering and technical services firm in Carlsbad is seeking an <strong>HR Coordinator</strong> to support daily HR operations across a diverse, project-driven workforce. This role is ideal for someone who enjoys being highly organized, process-oriented, and actively involved in the execution of HR programs. You will play a key role in keeping HR functions running smoothly while serving as a dependable resource for employees and managers alike. This position offers broad exposure to HR administration, recruiting coordination, compliance tracking, and employee support in a professional, fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Coordinate onboarding and offboarding processes, including documentation and system updates</li><li>Maintain accurate employee records in HRIS and personnel files</li><li>Schedule interviews and support recruiting logistics</li><li>Assist with benefits administration and employee enrollment</li><li>Track certifications, training, and compliance documentation</li><li>Respond to employee questions regarding HR policies and procedures</li><li>Prepare HR reports related to headcount, turnover, and compliance</li></ul>
<p>We are seeking an <strong>HR Coordinator</strong> to support a hospitality organization with multiple locations and a high-volume workforce. This role is ideal for someone who enjoys working directly with employees, handling onboarding at scale, and ensuring HR processes are consistent across locations. You’ll be a frontline HR presence—helping managers, supporting employees, and keeping records accurate and compliant.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Coordinate high-volume onboarding and new hire orientations</li><li>Maintain HRIS data accuracy across multiple locations</li><li>Assist with recruiting coordination and job postings</li><li>Support employee relations by answering policy and process questions</li><li>Track attendance, training, and compliance documentation</li><li>Assist with benefits enrollment and leave tracking</li><li>Partner with managers to ensure HR processes are followed consistently</li></ul>
<p>A well-established manufacturing company in San Marcos is seeking a <strong>hands-on HR Generalist</strong> to manage a wide range of human resources functions for an operational workforce. This role is ideal for an HR professional who enjoys balancing employee advocacy with business needs and who is comfortable handling both strategic and tactical HR responsibilities. You will partner closely with leadership while serving as a trusted resource for employees across multiple departments.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage employee relations issues, investigations, and performance support</li><li>Oversee onboarding, training, and employee development initiatives</li><li>Ensure compliance with federal, state, and local employment laws</li><li>Administer benefits, leaves of absence, and HR policies</li><li>Support recruiting, interviewing, and hiring efforts</li><li>Maintain HRIS accuracy and prepare HR reports</li><li>Advise managers on performance management and corrective action</li></ul>
We are looking for a skilled HR Coordinator to join our team on a long-term contract basis in Newport Beach, California. This role is ideal for an experienced, detail-oriented individual who thrives in a fast-paced environment and is passionate about supporting HR operations. As part of this position, you will collaborate closely with various departments to ensure smooth onboarding, compliance, and reporting processes.<br><br>Responsibilities:<br>• Facilitate onboarding processes for new hires, including orientation sessions and paperwork completion.<br>• Manage offboarding procedures, ensuring compliance with company policies and legal requirements.<br>• Oversee I-9 documentation and audits to maintain regulatory compliance.<br>• Create and maintain detailed reports using advanced Excel features such as pivot tables and VLOOKUP.<br>• Coordinate with IT to ensure timely delivery of necessary technology for new employees.<br>• Assist in HR-related reporting and analytics to support organizational decision-making.<br>• Conduct background checks and ensure compliance with HR policies.<br>• Serve as a point of contact for employee questions and concerns related to HR operations.<br>• Collaborate with the HR Director to implement best practices and improve processes.
