Search jobs now Find the right job type for you Explore how we help job seekers Contract talent Permanent talent Learn how we work with you Executive search Finance and Accounting Technology Marketing and Creative Legal Administrative and Customer Support Technology Risk, Audit and Compliance Finance and Accounting Digital, Marketing and Customer Experience Legal Operations Human Resources 2026 Salary Guide Demand for Skilled Talent Report Building Future-Forward Tech Teams Job Market Outlook Press Room Salary and hiring trends Adaptive working Competitive advantage Work/life balance Inclusion Browse jobs Find your next hire Our locations

39 results for Help Desk in Carlsbad, CA

Front Desk Coordinator
  • Vista, CA
  • onsite
  • Temporary
  • 24.00 - 28.00 USD / Hourly
  • <p>A growing specialty healthcare practice in Vista is seeking a <strong>Front Desk Coordinator</strong> who can balance patient care, administrative excellence, and operational flow. This role is ideal for someone who enjoys being the central hub of communication and understands how vital organization and empathy are in a patient-facing environment. You will be responsible for creating a smooth, welcoming experience for patients while keeping daily operations running efficiently.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Check patients in and out while maintaining accuracy and professionalism</li><li>Manage appointment scheduling and provider calendars</li><li>Handle high-volume inbound calls and patient inquiries</li><li>Verify patient information and maintain accurate records</li><li>Coordinate with clinical staff to ensure smooth patient flow</li><li>Collect payments and explain billing processes when needed</li><li>Maintain front office organization and compliance standards</li></ul>
  • 2025-12-23T22:58:39Z
Facilities Administrator
  • San Diego, CA
  • onsite
  • Temporary
  • 22.00 - 25.00 USD / Hourly
  • <p>We are looking for a detail-oriented Facilities Administrator to join our team on a contract basis in San Diego, California. In this role, you will oversee the day-to-day operations of office facilities, ensuring a safe, clean, and efficient workspace for employees and visitors. This position involves coordinating vendor activities, supporting office functions, and maintaining compliance with safety standards.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Manage the inventory and replenishment of kitchen, coffee, and office supplies, optimizing storage solutions and ensuring timely restocking.</p><p>• Coordinate and prepare conference rooms, training spaces, and other meeting areas, including furniture placement and equipment handling.</p><p>• Collaborate with IT and HR to facilitate seating arrangements for new hires, contract workers, contractors, and relocations while adhering to company protocols.</p><p>• Perform regular facility audits, recommending and implementing solutions for issues while ensuring compliance with lease agreements and regulations.</p><p>• Oversee basic maintenance tasks such as housekeeping, sanitation, minor repairs, and furniture relocation to maintain a clean and functional office environment.</p><p>• Respond to service requests through the Service Desk and coordinate with Building Services for plumbing, lighting, janitorial needs, and carpet cleaning.</p><p>• Supervise vendor and contractor activities during equipment installation, repair, and maintenance, ensuring work meets business requirements.</p><p>• Organize contractor access to freight elevators and docks in collaboration with property management.</p><p>• Conduct safety management training, monitor first aid supplies, and participate in disaster recovery planning.</p><p>• Address ergonomic assessments and coordinate the purchase of specialized equipment in collaboration with Human Resources.</p>
  • 2025-12-30T22:54:15Z
Call Center Specialist
  • San Diego, CA
  • onsite
  • Contract / Temporary to Hire
  • 20.00 - 20.00 USD / Hourly
  • <p>Call Center Representative (Contract-to-Hire)</p><p><strong>Location:</strong> San Diego, CA (Fully In-Office to Start)</p><p><strong>About the Role</strong></p><p> We are seeking compassionate, customer-focused Call Center Representatives to join a high-volume inbound call center in San Diego. This is a <strong>contract-to-hire opportunity</strong> for individuals who are passionate about helping others, value exceptional customer service, and want to make a meaningful difference in customers’ lives every day.</p><p>In this role, you will be the first point of contact for customers, handling a high volume of inbound calls while providing accurate information, support, and solutions in a professional and empathetic manner.</p><p><strong>Work Schedule & Location</strong></p><ul><li>Fully <strong>in-office for the first 6 months</strong></li><li>Opportunity to move to a <strong>hybrid schedule</strong> upon successful completion of the contract period and based on performance</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Handle a high volume of inbound calls in a fast-paced call center environment</li><li>Assist customers with questions, concerns, and service-related needs</li><li>Provide clear, accurate, and empathetic communication on every interaction</li><li>Document customer interactions thoroughly and accurately in internal systems</li><li>Follow established call center procedures, policies, and quality standards</li><li>Escalate issues appropriately while maintaining a positive customer experience</li><li>Maintain professionalism and reliability in a team-oriented office setting</li></ul><p><br></p>
  • 2026-01-02T20:44:12Z
Tax Receptionist
  • San Diego, CA
  • remote
  • Temporary
  • 21.00 - 23.00 USD / Hourly
  • <p>Robert Half is partnering with a well-established tax firm to identify a friendly, professional, and detail-oriented Tax Receptionist to support their front office during the busy tax season. This role is ideal for someone who enjoys customer interaction, thrives in a fast-paced environment, and understands the importance of confidentiality.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Greet clients in person and by phone in a courteous and professional manner</li><li>Check clients in for appointments and notify tax preparers of arrivals</li><li>Answer and route incoming calls; respond to general inquiries</li><li>Collect, log, and distribute client tax documents securely</li><li>Schedule appointments and manage front desk calendars</li><li>Maintain a clean and organized reception area</li><li>Support administrative staff with clerical tasks as needed</li></ul><p><br></p>
  • 2025-12-19T22:57:44Z
Spanish Call Center Representative - Social Services
  • San Diego, CA
  • onsite
  • Contract / Temporary to Hire
  • 20.00 - 20.00 USD / Hourly
  • <p><strong>&#128222; Bilingual Call Center / Social Services Resource Agent</strong></p><p> <strong>Non-Profit Organization – Contract to Hire</strong></p><p> <strong>Start: Early 2026 | Fully Onsite to Start | Hybrid Available Once Hired Permanently</strong></p><p>We are partnering with a local non-profit dedicated to supporting individuals and families in need. We are seeking <strong>compassionate, patient, and service-driven individuals</strong> who want a long-term opportunity in social services and genuinely enjoy helping people.</p><p>This is a <strong>contract-to-hire</strong> role with the opportunity to transition into a permanent position. Once permanent, employees may shift into a <strong>hybrid schedule</strong> based on performance and program needs.</p><p><br></p><p><strong>&#128204; Position Overview</strong></p><p>You will handle high-volume inbound calls from community members seeking assistance across a wide range of basic-need and support services. You’ll provide information, referrals, and guidance while ensuring every caller feels supported and understood. This is an excellent role for someone who is resourceful, empathetic, and passionate about helping vulnerable populations.</p><p><br></p><p><strong>&#128204; Key Responsibilities</strong></p><ul><li>Assist callers looking for <strong>emergency or temporary shelter</strong>, including situations involving safety concerns or housing instability.</li><li>Provide information on <strong>longer-term housing programs</strong>, affordability options, and rental support resources.</li><li>Offer general guidance related to <strong>tenant questions, rights, and navigating housing challenges</strong>.</li><li>Support callers seeking <strong>medical or mental health services</strong>, low-cost clinics, and general wellness programs.</li><li>Provide information on <strong>crisis support</strong>, counseling options, and public health resources.</li><li>Guide callers through <strong>community assistance programs</strong> for utility discounts, bill help, or energy-saving upgrades.</li><li>Explain available programs for households with <strong>medical or financial hardships</strong> needing additional support.</li><li>Document calls clearly and accurately while following established protocols.</li></ul><p><br></p><p><br></p>
  • 2025-12-29T23:44:02Z
Bilingual Spanish Customer Service Specialist
  • San Diego, CA
  • onsite
  • Contract / Temporary to Hire
  • 20.00 - 21.00 USD / Hourly
  • <p>Bilingual Call Center Representative (Spanish/English) – Contract-to-Hire</p><p><strong>Location:</strong> San Diego, CA (Fully In-Office to Start)</p><p><strong>About the Organization</strong></p><p> We are proud to partner with a <strong>wonderful organization in San Diego</strong> that is deeply committed to serving its community and making a positive impact in the lives of others. This organization values compassion, inclusion, and exceptional customer care, and is seeking team members who share those same values.</p><p><strong>About the Role</strong></p><p> The Bilingual Call Center Representative will support a high-volume inbound call center, assisting both English- and Spanish-speaking customers. This is a <strong>contract-to-hire opportunity</strong> ideal for individuals who are passionate about customer service, want to make a difference, and are looking to grow into a long-term role.</p><p>You will serve as a trusted point of contact, providing clear information, guidance, and support while ensuring every caller feels heard and valued.</p><p><strong>Work Schedule & Location</strong></p><ul><li>Fully <strong>in-office for the first 6 months</strong></li><li>Opportunity to transition to a <strong>hybrid schedule</strong> after the contracted period based on performance and business needs</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Handle a high volume of inbound calls in both <strong>English and Spanish</strong></li><li>Provide accurate, empathetic, and professional customer support</li><li>Assist callers with questions, concerns, and service-related needs</li><li>Clearly document all customer interactions in internal systems</li><li>Follow call center policies, procedures, and quality standards</li><li>Escalate complex issues as needed while maintaining a positive experience</li><li>Collaborate with team members in a fast-paced, mission-driven environment</li></ul><p><br></p>
  • 2026-01-02T20:44:12Z
Medical Customer Service Rep
  • Temecula, CA
  • remote
  • Contract / Temporary to Hire
  • 23.75 - 27.50 USD / Hourly
  • We are looking for a dedicated Medical Customer Service Representative to join our team in Temecula, California. In this role, you will be the first point of contact for patients, addressing inquiries and resolving concerns with professionalism and care. This is a Contract to permanent position, offering an excellent opportunity to grow within the healthcare industry.<br><br>Responsibilities:<br>• Respond to incoming calls from patients, addressing inquiries and providing accurate information.<br>• Assist patients with billing questions and payment processes, ensuring clarity and satisfaction.<br>• Utilize basic medical terminology to communicate effectively and accurately with patients.<br>• Manage patient interactions professionally, ensuring a positive experience during every contact.<br>• Document patient interactions and maintain accurate records in the system.<br>• Collaborate with other team members to resolve complex issues and ensure seamless service.<br>• Uphold company standards for confidentiality and compliance while handling sensitive patient information.<br>• Provide guidance to patients regarding healthcare services and procedures.<br>• Identify and escalate issues when necessary to ensure timely resolution.<br>• Meet performance targets and contribute to the overall efficiency of the call center.
  • 2025-12-26T16:08:59Z
Bilingual Spanish Customer Service Representative
  • San Diego, CA
  • onsite
  • Contract / Temporary to Hire
  • 20.00 - 20.00 USD / Hourly
  • <p><strong>Bilingual Spanish Call Center Representative</strong></p><p><strong>Non-Profit Organization | San Diego, CA (Kearny Mesa)</strong></p><p><strong>Ability to work Hybrid after approx. 6 months </strong></p><p><br></p><p>About the Role</p><p>Our team is partnering with a well-established <strong>non-profit organization serving the San Diego community</strong>. This is a <strong>contract-to-hire Call Center role</strong> ideal for candidates who are passionate about helping others and making a meaningful impact.</p><p>This position requires <strong>bilingual fluency in English and Spanish</strong> and the ability to commute <strong>daily to the Kearny Mesa office</strong>. After approx. 6 months and showing you are meeting company expectations this role has the ability to be hybrid. </p><p><br></p><p>Key Responsibilities</p><ul><li>Handle a high volume of inbound and outbound calls from community members</li><li>Provide assistance, information, and resources to individuals and families in need</li><li>Communicate clearly and compassionately in <strong>both English and Spanish</strong></li><li>Accurately document calls and case details in internal systems</li><li>Follow established call center procedures and compliance guidelines</li><li>Work collaboratively with internal teams to ensure community needs are met</li></ul><p><br></p>
  • 2025-12-31T18:58:57Z
Receptionist / Administrative Support Specialist
  • San Marcos, CA
  • onsite
  • Temporary
  • 21.00 - 23.00 USD / Hourly
  • <p>A growing manufacturing company in San Marcos is looking for a professional <strong>Receptionist / Administrative Support Specialist</strong> to manage front desk operations while providing administrative support to multiple departments. This role blends traditional receptionist duties with behind-the-scenes office coordination and is ideal for someone who enjoys variety in their day.</p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the primary point of contact for visitors, vendors, and callers</li><li>Maintain front desk operations and office security protocols</li><li>Coordinate conference rooms and meeting logistics</li><li>Assist with data entry, filing, and document management</li><li>Order office supplies and support office organization initiatives</li><li>Provide administrative assistance to HR, accounting, or operations teams</li><li>Track deliveries, service requests, and vendor communications</li></ul>
  • 2025-12-24T18:38:42Z
Administrative Assistant
  • Irvine, CA
  • onsite
  • Temporary
  • 28.50 - 33.00 USD / Hourly
  • We are looking for a detail-oriented Administrative Assistant to join our team on a long-term contract basis. Based in Irvine, California, this role is vital in ensuring smooth day-to-day operations and supporting team members through efficient administrative tasks. The ideal candidate will have strong organizational skills, excellent communication abilities, and a proactive approach to problem-solving.<br><br>Responsibilities:<br>• Manage incoming and outgoing calls using a multi-line phone system, ensuring all inquiries are handled with care and attention.<br>• Provide exceptional customer service by addressing client needs and resolving issues promptly.<br>• Perform accurate data entry tasks to maintain records and databases.<br>• Organize and manage files to ensure easy access and efficient workflow.<br>• Coordinate schedules and arrange appointments for team members.<br>• Draft and respond to email correspondence in a timely and thorough manner.<br>• Utilize Microsoft Office applications, including Excel, Outlook, and Word, to complete administrative tasks effectively.<br>• Collaborate with team members to support operational needs and ensure deadlines are met.<br>• Maintain a welcoming and organized front desk environment.<br>• Assist with additional administrative duties as required to support the team.
  • 2026-01-03T00:38:50Z
Bilingual Spanish Customer Experience Specialist
  • San Diego, CA
  • onsite
  • Contract / Temporary to Hire
  • 20.00 - 20.00 USD / Hourly
  • <p>Robert Half is partnering with a nonprofit client in San Diego to identify a Bilingual Customer Experience Specialist (Spanish/English). This role supports individuals seeking services and resources and plays a key part in delivering compassionate, high-quality customer support within a mission-driven environment.</p><p><br></p><p>This is a contract-to-permanent opportunity offering stability and growth. The position will be fully onsite for the first six months, with a transition to a hybrid schedule (3 days remote, 2 days onsite) thereafter.</p><p><br></p><p>Responsibilities:</p><ul><li>Answer inbound calls in a timely and professional manner, providing accurate information, guidance, and referrals</li><li>Document client interactions clearly and consistently using web-based systems and CRM tools</li><li>Maintain knowledge of programs, services, and community resources to best support clients</li><li>Partner with internal teams to resolve inquiries and ensure appropriate follow-up</li><li>Deliver empathetic and respectful customer service while handling sensitive information</li><li>Utilize call center and CRM platforms to manage workflows efficiently</li><li>Assist with billing and benefits-related tasks as needed, ensuring accuracy</li><li>Support clients in navigating online systems and computer-based applications</li><li>Communicate effectively in both Spanish and English to meet the needs of a diverse population</li><li>Follow call center procedures and utilize systems such as Avaya CMS and Epic</li></ul><p><br></p>
  • 2025-12-29T23:44:02Z
Bilingual Spanish Customer Experience Specialist
  • San Diego, CA
  • onsite
  • Contract / Temporary to Hire
  • 20.00 - 20.00 USD / Hourly
  • <p>Robert Half is partnering with a mission-driven organization in San Diego to identify a Bilingual Customer Experience Specialist (Spanish/English). This role is ideal for a service-oriented professional who is passionate about supporting diverse communities and delivering compassionate, high-quality customer service.</p><p><br></p><p>This is a contract-to-permanent opportunity with long-term growth potential. The role will be fully onsite for the first six months, transitioning to a hybrid schedule (3 days remote, 2 days in office) thereafter.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Respond promptly and professionally to inbound calls, providing accurate information, resources, and referrals</li><li>Document client interactions thoroughly and consistently in web-based systems and CRM platforms</li><li>Maintain up-to-date knowledge of available programs, services, and community resources</li><li>Collaborate with internal teams to resolve client concerns and ensure timely follow-up</li><li>Deliver exceptional customer service with empathy, professionalism, and cultural sensitivity</li><li>Utilize CRM systems and call center tools to manage customer interactions efficiently</li><li>Support billing and benefits-related functions while ensuring accuracy and compliance</li><li>Assist clients with navigating computer systems and online platforms</li><li>Conduct bilingual communication in Spanish and English to support a diverse client base</li><li>Adhere to call center best practices and procedures, including use of systems such as Avaya CMS and Epic</li></ul><p><br></p>
  • 2025-12-29T23:44:02Z
Customer Experience Specialist
  • San Diego, CA
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 22.00 USD / Hourly
  • We are looking for a Customer Experience Specialist to join our team in San Diego, California. In this contract-to-permanent role, you will play a vital part in delivering exceptional service to individuals seeking assistance through our call center. This position is ideal for a compassionate and detail-oriented individual who thrives in a fast-paced environment and is motivated by helping others.<br><br>Responsibilities:<br>• Handle incoming inquiries by providing accurate information, referrals, and assistance tailored to client needs.<br>• Record and maintain detailed documentation of all interactions within web-based systems.<br>• Stay informed about current services, programs, and community resources to provide up-to-date guidance.<br>• Work collaboratively with internal teams to address client concerns and ensure their needs are met effectively.<br>• Deliver outstanding customer service through clear and empathetic communication.<br>• Utilize CRM and other software tools to manage client information and interactions efficiently.<br>• Assist clients with billing inquiries, benefit-related questions, and general account support.<br>• Operate within established protocols while ensuring adherence to quality standards and service guidelines.<br>• Use chat platforms and other digital tools to support client interactions, as needed.
  • 2025-12-31T18:58:57Z
Customer Service Representative
  • Tustin, CA
  • onsite
  • Temporary
  • 22.80 - 26.40 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Tustin, California. In this role, you will act as the primary point of contact for residents, ensuring their needs are met with attention to detail and care. This is a contract position offering a hybrid schedule, with a mix of remote and onsite work.<br><br>Responsibilities:<br>• Serve as the first point of contact for residents, addressing their inquiries and concerns with empathy and attention to detail.<br>• Handle both inbound and outbound calls related to maintenance requests and account-related matters.<br>• Provide detailed and accurate information about services to residents, ensuring their satisfaction.<br>• Resolve complaints or issues promptly and effectively to maintain positive resident relationships.<br>• Maintain detailed records of resident interactions, including inquiries, feedback, and complaints, using internal systems.<br>• Collaborate with various departments to find solutions and ensure resident needs are met.<br>• Follow up with residents to confirm their concerns have been addressed and resolved.<br>• Manage a high volume of calls while maintaining a courteous and detail-oriented demeanor.<br>• Utilize multiple software systems to accurately input and update resident information.<br>• Support team members and foster a collaborative working environment across departments.
  • 2025-12-17T16:48:43Z
Customer Service Representative
  • Irvine, CA
  • onsite
  • Temporary
  • 23.75 - 27.50 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Irvine, California. As part of this long-term contract position, you will play a vital role in ensuring seamless scheduling and communication for participants, families, and associates. This role requires strong organizational skills, attention to detail, and the ability to maintain professionalism in a fast-paced environment.<br><br>Responsibilities:<br>• Coordinate and assign Behavior Interventionists to participants based on location, skills, and compliance requirements.<br>• Collaborate with participants, families, and clinical teams to develop and optimize schedules.<br>• Maintain and update scheduling records using computer-based systems, ensuring timely confirmation of changes.<br>• Respond promptly and professionally to scheduling requests and changes, addressing concerns and escalating issues as necessary.<br>• Monitor daily attendance and participant assignments, implementing rescheduling and coverage solutions as needed.<br>• Generate and analyze reports to ensure contract compliance, identifying gaps and developing corrective action plans.<br>• Liaise with Payroll, Billing, and Human Resources to ensure accurate payment, credits, and employment status for staff.<br>• Attend staff meetings, training sessions, and other organizational events to support team development.<br>• Provide cross-training to new scheduling coordinators to enhance team capabilities.
  • 2025-12-09T19:24:02Z
Bilingual Spanish- Customer Service Specialist
  • San Diego, CA
  • onsite
  • Contract / Temporary to Hire
  • 20.00 - 20.00 USD / Hourly
  • <p>We are looking for a dedicated Bilingual Spanish Customer Experience Specialist to join our mission-driven team in San Diego, California. In this role, you will serve as a vital connection between individuals and the services they need, ensuring every interaction is handled with care and professionalism. This is a Contract to permanent position, offering the opportunity to grow within a supportive and impactful organization. This role has the opportunity to go hybrid 3 days per week on the permanent basis!</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Respond promptly to incoming inquiries, providing accurate information, referrals, or assistance based on client needs.</p><p>• Document all customer interactions thoroughly and efficiently using web-based systems.</p><p>• Stay updated on available resources and services to deliver reliable guidance.</p><p>• Collaborate with internal teams to address client concerns and ensure high-quality service delivery.</p><p>• Maintain exceptional customer service standards in every communication.</p><p>• Utilize various computer programs and platforms, including CRM systems, billing software, and chat tools, to support customer interactions.</p><p>• Assist customers with benefit-related inquiries and billing processes.</p><p>• Analyze and address customer issues effectively while adhering to company procedures.</p><p>• Handle inbound calls professionally, ensuring a positive experience for all clients.</p><p>• Leverage tools like Epic Software and Avaya CMS to manage and track client interactions.</p>
  • 2025-12-29T23:44:02Z
Customer Service Representative
  • Ladera Ranch, CA
  • onsite
  • Contract / Temporary to Hire
  • 21.85 - 24.00 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Ladera Ranch, California. This is a Contract to permanent position, offering an excellent opportunity to grow within a dynamic work environment. If you excel in communication and enjoy assisting customers, this role may be the perfect fit for you.<br><br>Responsibilities:<br>• Handle approximately 10 inbound calls daily to address customer inquiries and provide solutions.<br>• Conduct 30-80 outbound calls per day once fully trained, ensuring consistent follow-up with clients.<br>• Send follow-up links and provide clear next steps to guide customers through processes.<br>• Maintain accurate records of customer interactions and transactions in the Salesforce platform.<br>• Resolve customer issues efficiently while delivering exceptional service.<br>• Collaborate with team members to enhance workflow and customer satisfaction.<br>• Assist in order entry and ensure data accuracy.<br>• Uphold high standards in all communications, both verbal and written.<br>• Stay informed about company procedures and updates to provide accurate information to customers.
  • 2025-12-31T15:04:05Z
Bilingual Spanish Customer Experience Specialist
  • San Diego, CA
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 22.00 USD / Hourly
  • We are looking for a dedicated Bilingual Spanish Customer Experience Specialist to join our team in San Diego, California. In this role, you will serve as the first point of contact for individuals seeking vital services and support, contributing to a non-profit organization committed to improving communities through accessible resources and compassionate care. This is a contract position offering the opportunity to make a meaningful impact while supporting those in need.<br><br>Responsibilities:<br>• Respond to incoming inquiries with professionalism and provide accurate information, referrals, or assistance to callers.<br>• Record all client interactions promptly and precisely using web-based systems.<br>• Stay informed about available resources and services to offer relevant solutions.<br>• Collaborate with internal teams to address client needs and ensure seamless service delivery.<br>• Maintain a high standard of customer service by demonstrating empathy and responsiveness in all communications.<br>• Utilize various software tools, including CRM platforms, Epic Software, and Avaya CMS, to manage client interactions effectively.<br>• Assist customers with benefit-related inquiries, billing concerns, and other service-related matters.<br>• Support efforts to improve customer satisfaction by identifying opportunities for process enhancements.<br>• Uphold organizational values by contributing to a mission-driven environment.<br>• Ensure compliance with confidentiality and data security policies while handling sensitive information.
  • 2025-12-29T23:44:02Z
Customer Experience Specialist
  • San Diego, CA
  • onsite
  • Contract / Temporary to Hire
  • 20.00 - 20.00 USD / Hourly
  • <p>We are looking for a dedicated Bilingual Spanish Customer Experience Specialist to join our mission-driven team in San Diego, California. In this role, you will serve as a vital connection between our organization and the community, providing compassionate support and exceptional service. As a Contract to permanent position, this opportunity offers the chance to grow while making a meaningful impact. This role has the opportunity to go hybrid upon permanent hire!</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming calls and inquiries, providing accurate information and assistance tailored to client needs.</p><p>• Document all client interactions and updates promptly in web-based systems to ensure accurate records.</p><p>• Stay informed about available services, resources, and programs to provide reliable referrals and solutions.</p><p>• Collaborate with internal teams to meet client needs efficiently and effectively.</p><p>• Maintain a detail-oriented and empathetic approach in all communications to uphold high customer service standards.</p><p>• Utilize CRM software and other tools to track and manage client interactions.</p><p>• Address billing or benefit-related questions and provide timely resolutions.</p><p>• Assist clients in navigating various systems, including Epic Software and Avaya CMS.</p><p>• Support organizational goals by adhering to established protocols and contributing to process improvements.</p>
  • 2025-12-29T23:44:02Z
Bilingual Spanish Customer Experience Specialist
  • San Diego, CA
  • onsite
  • Contract / Temporary to Hire
  • 20.00 - 21.00 USD / Hourly
  • <p><br></p><p>About the Position</p><p>We are partnering with a mission-driven non-profit organization dedicated to supporting the San Diego community. This is a contract-to-hire Client Experience role for individuals who are passionate about helping others and providing high-quality service.</p><p>This position requires fluency in both English and Spanish and the ability to commute on-site daily. </p><p><br></p><p>Key Responsibilities</p><ul><li>Serve as a primary point of contact for community members via inbound and outbound calls</li><li>Provide accurate information, guidance, and support to individuals and families</li><li>Deliver a positive client experience through professional and compassionate communication in <strong>English and Spanish</strong></li><li>Document interactions clearly and accurately in internal systems</li><li>Follow established procedures, policies, and compliance guidelines</li><li>Collaborate with internal teams to ensure timely and effective support</li></ul><p><br></p>
  • 2025-12-31T18:58:57Z
Operations Manager
  • San Diego, CA
  • onsite
  • Temporary
  • 30.00 - 35.00 USD / Hourly
  • We are looking for an experienced Operations Manager to join our nonprofit organization in San Diego, California. This position involves overseeing administrative operations, including managing a small team and ensuring smooth day-to-day functioning of our clinic. This is a long-term contract role ideal for someone with strong leadership skills and a commitment to serving veterans and their families.<br><br>Responsibilities:<br>• Supervise and lead an administrative team, including a billing coordinator and front desk staff.<br>• Manage daily operations to support clinicians and fellows, ensuring seamless client interactions and clinic efficiency.<br>• Handle billing processes, including data entry, denial audits, and statement verification.<br>• Prepare and analyze reports related to administrative and billing functions.<br>• Coordinate with the clinic director to address operational needs and improvements.<br>• Perform receptionist duties, such as signing in clients, managing appointments, and directing them to clinicians.<br>• Support up to 11 clinicians and fellows while accommodating 30 clients daily.<br>• Ensure compliance with psychotherapy billing codes and procedures.<br>• Maintain excellent communication with clinicians and administrative staff to foster collaboration.
  • 2025-12-19T20:48:42Z
Customer Service Representative
  • Valley Center, CA
  • onsite
  • Temporary
  • 20.00 - 23.00 USD / Hourly
  • <p>A growing technology company in Valley Center is seeking a customer-focused <strong>Customer Service Representative</strong> to support users of a digital platform. This role is ideal for someone who enjoys problem-solving, communicating clearly, and helping customers navigate products with confidence. You will be the voice of the company, delivering high-quality support while building long-term customer relationships.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to customer inquiries via phone, email, and chat</li><li>Troubleshoot user issues and provide clear, step-by-step solutions</li><li>Document interactions accurately in CRM systems</li><li>Escalate complex issues to technical or product teams</li><li>Educate customers on product features and best practices</li><li>Follow up to ensure resolution and customer satisfaction</li><li>Meet quality, response time, and customer satisfaction metrics</li></ul>
  • 2026-01-02T20:44:12Z
IT Support Specialist
  • Encinitas, CA
  • onsite
  • Temporary
  • 22.00 - 35.00 USD / Hourly
  • <p>We are seeking a motivated IT Support Level 1 professional to join our client's team, providing technical assistance and support for end-users in a fast-paced environment. The ideal candidate has foundational experience with Microsoft technologies and is eager to expand their technical skill set.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the first point of contact for IT support requests, troubleshooting issues related to hardware, software, and connectivity.</li><li>Deploy and configure devices using Microsoft Autopilot, ensuring a smooth and consistent onboarding experience for end-users.</li><li>Assist with user and device management in Azure AD, including basic administration and supporting cloud-based workflows.</li><li>Support and maintain Lenovo laptops and desktops, including hardware diagnostics and warranty coordination.</li><li>Provide day-to-day support for the Microsoft Stack, with a focus on Microsoft Teams, Office 365, and related collaboration tools.</li><li>Document incidents, resolutions, and work performed in the ticketing system.</li><li>Deliver excellent customer service, escalating complex issues to higher support tiers when required.</li><li>Participate in routine IT operational tasks, such as inventory management and software installations.</li></ul>
  • 2025-12-31T17:08:40Z
Nonprofit Call Center Representative
  • San Diego, CA
  • onsite
  • Contract / Temporary to Hire
  • 20.00 - 20.00 USD / Hourly
  • <p><strong>About the Organization</strong></p><p>Our client is a mission-driven nonprofit dedicated to providing critical resources, support, and advocacy for individuals and families in need. They are seeking a<strong> Customer Service Representative</strong> who is passionate about social services and committed to making a difference in the community.</p><p><br></p><p><strong>Position Overview</strong></p><p>The Bilingual Customer Service Representative will serve as the first point of contact for individuals seeking assistance. This role requires handling a high volume of inbound calls with empathy, professionalism, and efficiency. The ideal candidate thrives in a fast-paced environment, is fluent in English and Spanish, and has a strong desire to contribute to meaningful work in the nonprofit sector.</p><p><br></p><p><strong>After the initial 6 months onsite, the position transitions to a hybrid work model (3 days remote, 2 days onsite). </strong></p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to a high volume of inbound calls, providing information, resources, and referrals in both English and Spanish.</li><li>Actively listen to callers, assess needs, and provide compassionate, solution-focused support.</li><li>Accurately document client interactions and update case records in the internal database.</li><li>Maintain knowledge of community programs, services, and eligibility requirements.</li><li>Collaborate with team members to ensure clients receive timely and effective assistance.</li><li>Uphold confidentiality and adhere to organizational policies and compliance standards.</li></ul><p><br></p>
  • 2025-12-29T23:44:02Z
Merchandiser
  • Costa Mesa, CA
  • onsite
  • Temporary
  • 20.00 - 22.50 USD / Hourly
  • <p>Robert Half is partnering with our client, a leading global lifestyle and apparel organization, in the search for a Wholesale Apparel Merchandiser. This role supports a high-visibility wholesale business and plays a key part in developing category strategies, building curated assortments, and analyzing marketplace performance. The ideal candidate is detail-oriented, data-driven, and passionate about creating product experiences that resonate with consumers across the apparel market.</p><p><br></p><p><strong>Position:</strong> Merchandiser, Wholesale Apparel</p><p><strong>Location:</strong> Costa Mesa, CA (Hybrid — Onsite Tuesday–Thursday)</p><p><strong>Duration:</strong> 6-month contract</p><p><strong>Pay Rate: </strong>$22.50/hour</p><p><br></p><p><strong>Position Overview:</strong></p><p>The Wholesale Apparel Merchandiser will support the Merchandising Manager in driving category strategies, seasonal assortments, and marketplace insights for the wholesale channel across the Americas region. This role contributes to product planning, go-to-market preparation, and in-season performance monitoring to ensure the delivery of the right product at the right time. Success in this position requires strong analytical skills, cross-functional collaboration, and an understanding of the wholesale apparel landscape.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Support the development and maintenance of regional line architecture and assortment strategies for the wholesale channel, including franchise and lifecycle management.</li><li>Assist with creating curated seasonal assortments that support commercial priorities and align with brand and marketing strategies.</li><li>Provide data-driven insights, reporting, and recommendations to inform long-term merchandise financial plans and marketplace execution.</li><li>Prepare seasonal recaps, performance summaries, and analysis to identify opportunities for optimization.</li><li>Assist with GTM (go-to-market) preparation, including coordinating samples and developing materials for internal and external presentations.</li><li>Collaborate with Wholesale Planning to monitor in-season performance, support financial goals, and recommend promotional or markdown actions aligned with global guidelines.</li><li>Conduct trend research and competitive analysis to inform assortment decisions and identify market opportunities.</li><li>Execute ad-hoc reporting and analysis to support seasonal planning and decision-making.</li><li>Manage merchandising operations such as sample tracking, seasonal reporting, and updates to line architecture documents.</li></ul>
  • 2025-12-11T20:38:36Z
2