<p>*Email valerie.montoya@rht(.com) for consideration* </p><p><br></p><p>Robert Half (Technology Solutions) is searching for an IT Systems Analyst II with expertise in the administration and support of O365, Citrix, Active Directory and TCP/IP protocols and more. If this sounds like your background, than this IT Systems Analyst role is for you! For this opportunity, you will work near the Orange County, CA area.</p>
<p>Our client, a respected nonprofit organization, is seeking a personable and efficient Front Desk Coordinator to serve as the first point of contact for visitors, donors, and staff. This position is ideal for individuals who thrive in a mission-driven environment and are committed to providing outstanding customer service.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet visitors and answer incoming calls in a friendly, professional manner.</li><li>Direct guests to appropriate staff and departments, and respond to general inquiries about the organization.</li><li>Manage calendars, schedule appointments, and support meeting logistics.</li><li>Maintain a tidy and welcoming front desk area; oversee visitor logs and security protocols.</li><li>Assist with mail distribution, office supply orders, and general administrative support.</li><li>Help coordinate special events and projects as assigned by management.</li></ul><p><br></p>
<p><strong>Overview:</strong></p><p> Our client, a mission-driven nonprofit organization, is seeking a professional and friendly Front Desk Coordinator to serve as the first point of contact for staff, visitors, and stakeholders. This individual will provide exceptional administrative support, manage front desk operations, and ensure a welcoming environment that reflects the organization’s values. The ideal candidate is highly organized, customer-service oriented, and able to multitask in a fast-paced environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and assist visitors, clients, and staff in a professional and courteous manner.</li><li>Answer, screen, and route incoming calls and emails accurately and efficiently.</li><li>Manage scheduling and calendar coordination for staff and conference rooms.</li><li>Maintain front desk area, ensuring it is organized, presentable, and fully stocked.</li><li>Handle mail, deliveries, and packages, including logging and distribution.</li><li>Support administrative tasks such as data entry, filing, and report preparation.</li><li>Collaborate with internal teams to support office operations and events.</li><li>Ensure confidentiality of sensitive information and maintain compliance with organizational policies.</li></ul><p><br></p>
<p>Join our non-profit team as a Call Center Agent and help drive exceptional customer service experiences. As part of our customer support function, you’ll play a vital role in addressing caller inquiries, resolving issues, and contributing to overall customer satisfaction.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Handle inbound and outbound calls with professionalism and efficiency</li><li>Resolve customer questions, complaints, or service requests.</li><li>Document call information and maintain accurate records.</li><li>Collaborate with team members to ensure seamless operations.</li><li>Uphold data privacy and security standards within all interactions.</li><li>Leverage call center technologies to improve time to resolution and enhance customer experiences </li></ul><p><br></p>
<p><strong>Overview:</strong></p><p> Our client, a growing construction company based in Poway, is seeking an organized and professional Receptionist to manage day-to-day office operations and serve as the first point of contact for staff, clients, and vendors. This individual will play a critical role in supporting project teams, handling administrative tasks, and ensuring smooth office operations. The ideal candidate thrives in a fast-paced environment, has strong communication skills, and is detail-oriented.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and assist visitors, clients, and vendors in a professional and welcoming manner.</li><li>Answer, screen, and route incoming phone calls and emails efficiently.</li><li>Manage scheduling for staff, project meetings, and conference rooms.</li><li>Maintain office organization, including supply inventory, mail, and deliveries.</li><li>Assist with administrative tasks such as data entry, filing, and document preparation.</li><li>Support project teams with reporting, document tracking, and coordination as needed.</li><li>Maintain confidentiality of sensitive company information and ensure compliance with company policies.</li></ul><p><br></p>
We are looking for an organized and success-driven Event Assistant to support various functions during a large-scale event in San Diego, California. This contract position involves assisting attendees, managing exhibit hall operations, and providing excellent customer service throughout the event. If you are detail-oriented and enjoy working in a fast-paced environment, this role is an excellent opportunity to showcase your skills.<br><br>Responsibilities:<br>• Provide guidance and assistance to event attendees by answering questions and directing them to appropriate areas.<br>• Oversee exhibit hall operations to ensure smooth transitions and continuous coverage during overlapping shifts.<br>• Support registration desk operations by helping attendees check in and addressing inquiries efficiently.<br>• Collaborate with team members to ensure seamless coordination across different event roles and shifts.<br>• Monitor schedules and breaks to maintain consistent staffing coverage throughout the event.<br>• Respond to inbound and outbound calls, resolving attendee concerns or providing additional information as needed.<br>• Assist in maintaining a positive and welcoming atmosphere for all attendees and participants.<br>• Ensure all event materials and signage are appropriately displayed across designated areas.<br>• Address any logistical challenges promptly to maintain a smooth event experience.<br>• Uphold high standards of customer service to enhance attendee satisfaction.
We are looking for a dedicated Medical Customer Service Representative to join our team in Temecula, California. In this role, you will be the first point of contact for patients, addressing inquiries and resolving concerns with professionalism and care. This is a Contract to permanent position, offering an excellent opportunity to grow within the healthcare industry.<br><br>Responsibilities:<br>• Respond to incoming calls from patients, addressing inquiries and providing accurate information.<br>• Assist patients with billing questions and payment processes, ensuring clarity and satisfaction.<br>• Utilize basic medical terminology to communicate effectively and accurately with patients.<br>• Manage patient interactions professionally, ensuring a positive experience during every contact.<br>• Document patient interactions and maintain accurate records in the system.<br>• Collaborate with other team members to resolve complex issues and ensure seamless service.<br>• Uphold company standards for confidentiality and compliance while handling sensitive patient information.<br>• Provide guidance to patients regarding healthcare services and procedures.<br>• Identify and escalate issues when necessary to ensure timely resolution.<br>• Meet performance targets and contribute to the overall efficiency of the call center.
We are looking for a dedicated Customer Service Representative to join our team in Costa Mesa, California. In this role, you will provide exceptional support to customers by addressing inquiries, resolving issues, and assisting with navigating our website and related tools. This is a Contract-to-Permanent position, offering an excellent opportunity for growth and long-term employment.<br><br>Responsibilities:<br>• Respond to a high volume of inbound customer calls daily, ensuring all inquiries are addressed promptly and professionally.<br>• Assist customers with navigating the company website, including locating specific information and troubleshooting login issues.<br>• Provide guidance to users experiencing challenges with new system features or updates.<br>• Maintain accurate records of customer interactions and resolutions using CRM tools.<br>• Collaborate with internal teams to escalate and resolve complex issues efficiently.<br>• Offer exceptional service to enhance customer satisfaction and build long-term relationships.<br>• Utilize Office Suite tools to document and manage customer data effectively.<br>• Stay updated on product knowledge and company processes to provide accurate information.<br>• Handle customer concerns with patience and professionalism, ensuring a positive experience.
<p>Our non-profit client in San Diego is seeking a compassionate and detail-oriented Customer Service Representative to join their call center team. This position focuses on delivering outstanding support to individuals while furthering the organization’s mission to make a positive impact in the community.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Answer incoming calls and provide support, information, and assistance to clients and donors</li><li>Handle inquiries with empathy and professionalism, ensuring strong customer satisfaction</li><li>Assist with updating records, processing requests, and documenting interactions accurately</li><li>Resolve issues efficiently while adhering to organizational policies and procedures</li><li>Maintain confidentiality of client and organizational information</li><li>Support outreach activities and assist with special projects as assigned</li><li>Collaborate with team members to meet department service goals</li></ul><p><br></p>
We are looking for an experienced Customer Service Representative to join our team on a long-term contract basis in Irvine, California. In this role, you will play a critical part in managing schedules, coordinating services, and ensuring smooth communication between clients, families, and internal teams. Your ability to handle complex scheduling needs and maintain precise interactions will be key to success in this position.<br><br>Responsibilities:<br>• Coordinate and assign staff based on participant needs, location, and skills, ensuring compliance with program policies.<br>• Create and manage schedules for participants and staff, including meal periods and breaks, while maintaining accurate records in a computerized system.<br>• Respond promptly to scheduling changes and requests from associates, participants, and families in a courteous and meticulous manner.<br>• Monitor attendance and assignments daily, making adjustments and notifying relevant parties of changes as needed.<br>• Generate and analyze reports to ensure billing and payroll accuracy, addressing contract fulfillment gaps and collaborating with internal departments.<br>• Communicate effectively with families, supervisors, and team members to relay concerns and escalate issues when necessary.<br>• Provide training and cross-training for new scheduling coordinators, ensuring team readiness and knowledge.<br>• Schedule and attend meetings, trainings, and other events to stay aligned with organizational goals and processes.
<p>Join our dedicated team as a Customer Service Representative, supporting the mission and values of our nonprofit organization. In this role, you will make a direct impact by assisting those we serve and helping us achieve our organizational goals.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Handle incoming phone calls and emails from clients, donors, and community members with professionalism and empathy.</li><li>Provide accurate information regarding programs, services, and resources.</li><li>Respond to inquiries, resolve issues, and escalate calls as needed to appropriate teams.</li><li>Document all interactions in our CRM platform, maintaining detailed and confidential records.</li><li>Collaborate with other teams to ensure a seamless and supportive client experience.</li><li>Uphold the organization’s values of service, integrity, and inclusivity in every interaction.</li></ul><p><br></p>
<p>Our client in San Diego is looking for a detail-oriented and personable Customer Service Representative to join their team. The ideal candidate excels in fast-paced environments, communicates effectively, and is committed to delivering excellent service to clients and customers.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer inquiries by phone, email, and in-person</li><li>Resolve issues promptly and professionally to ensure customer satisfaction</li><li>Accurately document interactions and update client records</li><li>Provide product, service, or account information as needed</li><li>Collaborate with team members to address challenging inquiries and requests</li><li>Assist with order processing, returns, and general administrative support</li><li>Support special projects and participate in training sessions as needed</li></ul><p><br></p>
We are looking for a dedicated Customer Success Specialist to join our team in Carlsbad, California. In this contract position, you will play a key role in ensuring our members have a seamless experience by addressing their inquiries and providing exceptional support. Your expertise in customer service and technology will be vital in resolving issues and maintaining accurate data.<br><br>Responsibilities:<br>• Develop a deep understanding of membership benefits, the organization’s dashboard, event attendees, and related activities.<br>• Respond promptly and effectively to member inquiries regarding event registration.<br>• Provide accurate and timely follow-up to resolve member questions or concerns.<br>• Ensure all data and information within the organization’s system are consistently updated and accurate.<br>• Offer on-site registration assistance during scheduled events.<br>• Diagnose and troubleshoot issues related to the organization's dashboard, resolving bugs and system errors.<br>• Report identified bugs to the technology team using the designated tracking tool and collaborate with developers to address concerns.
<p>Join our non-profit team as a <strong>Bilingual Spanish</strong> Helpline Agent and help provide crucial support to our diverse community. In this role, your language skills and empathy will make a real difference in people’s lives.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Actively respond to helpline calls, delivering support and guidance in Spanish and English.</li><li>Listen with compassion and communicate solutions to callers’ questions or concerns.</li><li>Refer callers to appropriate resources or escalate issues when needed.</li><li>Accurately document caller information in our system.</li><li>Maintain privacy and confidentiality at all times.</li><li>Collaborate with colleagues to continually improve helpline services.</li></ul><p><br></p>
<p><strong>Overview:</strong></p><p> Robert Half is partnering with a mission-driven nonprofit organization to hire a <strong>Bilingual (Spanish/English) Customer Service Representative</strong>. This role is ideal for someone who is passionate about helping others, excels in communication, and thrives in a supportive, community-focused environment. You will play a key role in assisting clients, answering questions, and ensuring individuals receive the resources they need.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the first point of contact for clients and community members, providing support in both English and Spanish.</li><li>Respond to phone calls, emails, and walk-in inquiries with empathy and professionalism.</li><li>Provide information on programs, services, and eligibility requirements.</li><li>Assist clients with completing applications, forms, and navigating resources.</li><li>Maintain accurate documentation and update client records in the database.</li><li>Collaborate with internal teams to ensure seamless referrals and follow-up support.</li><li>Uphold the organization’s mission and commitment to providing equitable access to services.</li></ul><p><br></p>
<p>Join our team as a <strong>Bilingual Spanish</strong> Customer Experience Specialist! Bring your language skills and passion for service to a dynamic role, helping us deliver outstanding support to every customer and community member.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide personalized service to customers via phone, email, and chat, communicating fluently in both Spanish and English.</li><li>Resolve inquiries, troubleshoot issues, and answer questions about products or services.</li><li>Document all customer interactions promptly and accurately.</li><li>Collaborate with other team members to continuously improve the customer experience.</li><li>Uphold company standards for quality, integrity, and inclusivity.</li></ul><p><br></p>
We are looking for a detail-oriented and friendly Receptionist to join our team in Carlsbad, California. In this long-term contract role, you will be the first point of contact for visitors and callers, ensuring smooth daily operations of the front desk and office environment. This position is ideal for someone who enjoys multitasking and providing excellent customer service while supporting administrative functions.<br><br>Responsibilities:<br>• Welcome guests and direct them to the appropriate personnel or department, creating a positive first impression.<br>• Maintain the front desk area to ensure it remains clean, organized, and orderly.<br>• Manage incoming and outgoing mail, as well as coordinate deliveries efficiently.<br>• Schedule and oversee conference room bookings, including preparation and technology setup for meetings.<br>• Monitor office supply inventory, placing orders as needed to prevent shortages or excess.<br>• Perform administrative tasks such as data entry, scanning, and updating internal directories.<br>• Address inquiries and provide accurate information about the organization to visitors and callers.<br>• Support office operations by assisting with various tasks and collaborating with team members.
We are looking for an experienced Interim Shared Services Center Transition Manager to oversee and facilitate the transition of accounting and finance operations to a Shared Services Center. This long-term contract position is based in Costa Mesa, California, and requires a mix of onsite and remote work, ensuring seamless coordination during the transition process. The ideal candidate will bring expertise in business transformation, project management, and shared services implementation.<br><br>Responsibilities:<br>• Serve as the primary liaison between the current team, incoming finance personnel, and the Shared Services Center.<br>• Develop and manage detailed transition plans, including timelines, milestones, and accountability structures.<br>• Ensure the effective transfer of knowledge and processes between the existing and new teams.<br>• Oversee the standardization of accounting and finance processes to align with shared services goals.<br>• Monitor and enhance internal controls and performance management frameworks during the transition.<br>• Collaborate with stakeholders to address challenges and ensure smooth integration into the Shared Services Center.<br>• Provide hands-on leadership in business process outsourcing and transformation initiatives.<br>• Utilize expertise in Oracle R12 or equivalent systems to support process improvements.<br>• Facilitate communication between departments to ensure alignment with organizational objectives.<br>• Report progress and outcomes directly to the Interim Finance Transformation Lead.
<p><strong>About the Organization</strong></p><p>Our client is a mission-driven nonprofit dedicated to providing critical resources, support, and advocacy for individuals and families in need. They are seeking a<strong> Customer Service Representative</strong> who is passionate about social services and committed to making a difference in the community.</p><p><br></p><p><strong>Position Overview</strong></p><p>The Bilingual Customer Service Representative will serve as the first point of contact for individuals seeking assistance. This role requires handling a high volume of inbound calls with empathy, professionalism, and efficiency. The ideal candidate thrives in a fast-paced environment, is fluent in English and Spanish, and has a strong desire to contribute to meaningful work in the nonprofit sector.</p><p><br></p><p><strong>After the initial 6 months onsite, the position transitions to a hybrid work model (3 days remote, 2 days onsite). </strong></p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to a high volume of inbound calls, providing information, resources, and referrals in both English and Spanish.</li><li>Actively listen to callers, assess needs, and provide compassionate, solution-focused support.</li><li>Accurately document client interactions and update case records in the internal database.</li><li>Maintain knowledge of community programs, services, and eligibility requirements.</li><li>Collaborate with team members to ensure clients receive timely and effective assistance.</li><li>Uphold confidentiality and adhere to organizational policies and compliance standards.</li></ul><p><br></p>
We are looking for a skilled PC Technician to join our team in Irvine, California, on a long-term contract basis. In this role, you will play a vital part in providing on-site technical support to our valued clients, ensuring their systems operate smoothly and efficiently. As a key representative of our organization, you will be responsible for delivering excellent customer service and building trusted relationships.<br><br>Responsibilities:<br>• Provide on-site technical support to clients, addressing both scheduled and on-demand service requests.<br>• Analyze and resolve technical issues by identifying root causes and implementing effective solutions.<br>• Perform tasks such as password retrieval, patch deployment, and remediation of system alerts.<br>• Collaborate with clients to understand their needs and deliver personalized IT solutions.<br>• Ensure compliance with security standards, policies, and ethical business practices.<br>• Utilize critical thinking to evaluate and troubleshoot problems, proposing tested solutions.<br>• Maintain detailed documentation of all service activities for future reference and efficiency.<br>• Conduct backup remediation and infrastructure-related problem analysis to prevent outages.<br>• Escalate unresolved issues promptly to appropriate teams while maintaining excellent service standards.<br>• Continuously review and improve troubleshooting methods to enhance service delivery.
<p>Our client, a distinguished nonprofit organization, is seeking a friendly and professional Receptionist to be the first point of contact for visitors and callers. This opportunity is perfect for individuals who are passionate about supporting a mission-driven team while demonstrating excellent communication and organizational skills.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet visitors and answer incoming calls, providing courteous and efficient service to all guests and stakeholders.</li><li>Direct inquiries to appropriate staff members and handle basic questions about the organization.</li><li>Maintain visitor logs and ensure front desk areas are tidy and welcoming.</li><li>Assist with mail distribution, scheduling, and general office support.</li><li>Manage appointment calendars and help coordinate meetings and events.</li><li>Support the administrative team with clerical tasks and special projects as needed.</li></ul><p><br></p>
<p>A powerhouse litigation firm in Costa Mesa is seeking an experienced litigation secretary to join their team-oriented group of legal secretaries. The ideal litigation secretary will have 8+ years of experience in complex business law. Stability on the resume is a must. They want someone to join this team for the rest of their career! </p><p><br></p><p><strong><u>Responsibilities of Role</u>: </strong></p><ul><li>Working on silicosis cases:</li><li>eFiling in state, federal, and appellate courts (plus occasional filings under seal)</li><li>calendaring litigation deadlines (CompuLaw) – no docketing department</li><li>trial preparation (binders, exhibits, etc.) – office services department does the printing/tabbing</li><li>creating discovery shells and TOAs/TOCs - no word processing department</li></ul><p><strong><u>Perks of Company</u></strong>:</p><ul><li>There is a night secretary who can finish up work after hours.</li><li>Strong tenure. Many support staff have been there 10, 15, 20 years.</li><li>Complex, high-end cases with notable clients.</li><li>“The environment here is very nice. we do not allow any disrespect of anyone - from offices services up. We want to know about issues right away to take care of them. We don't wany anyone to feel like they are on an island. Even Todd, he will ask me what is going on. He doesn't want to assume no news is good news.” – office manager</li><li>Team pitches in to help each other out when one person is slammed.</li><li>“The secretaries operate as a team. If you have 4 attorneys, and one is doing an MSJ, that will take you all day. If you have other things you need to, we can put out an SOS like "who is available to help out with this?" and inevitably, a few will say "I can take it!" We are looking for someone willing to do that. You have to be nice! If not, you'll bring down the whole team!” – office manager </li></ul><p> </p><p><strong><u>Details of Role</u></strong>:</p><ul><li><u>Hours</u>: 7.5 hour days. OT during trial preparation. 8:30-5 or 9-5:30, but depends on attorney needs.</li><li><u>Profile that would be a fit</u>:</li><li>Law firm experience, not in-house litigation.</li><li>Little movement on the resume (they will not entertain folks who switch jobs every year or two).</li><li>Someone willing to step up and help others. The secretary team really does pitch in and help each other out.</li><li>Comfortable supporting high-end attorneys on complex cases</li></ul>
<p>Our client in San Diego is seeking an efficient and welcoming Front Desk Coordinator to serve as the first point of contact for visitors and clients. This role is ideal for candidates with strong organizational and communication skills who thrive in a fast-paced office environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet guests and clients with professionalism and warmth</li><li>Answer and direct calls using a multi-line phone system</li><li>Manage appointment scheduling and meeting coordination</li><li>Maintain a clean, organized, and inviting reception area</li><li>Handle incoming and outgoing mail and deliveries</li><li>Provide general administrative support, including data entry and filing</li><li>Assist with special projects and collaborate with office teams as needed</li></ul><p><br></p>
<p>Make a true difference in your community by joining our nonprofit as a Bilingual Spanish Call Center Specialist, supporting a vital 24/7 helpline. Use your language skills, empathy, and professionalism to help individuals in need. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Answer incoming calls, providing caring and effective support in both Spanish and English.</li><li>Deliver crisis intervention, information, and resource referrals tailored to each caller’s needs.</li><li>Maintain detailed and confidential records of every interaction, following all organizational standards.</li><li>Collaborate with fellow team members to offer comprehensive, coordinated care.</li><li>Uphold privacy, safety, and quality guidelines to ensure every caller receives respectful and secure service.</li><li>Represent the organization’s mission and values with every conversation.</li></ul><p><br></p>
<p>We are looking for a dedicated Paralegal to join our team in San Diego, California. In this role, you will play a vital part in supporting attorneys and managing cases with a focus on plaintiff-side litigation, particularly involving sensitive matters of childhood sexual abuse. This position offers a unique opportunity to contribute to meaningful work while collaborating within a supportive and dynamic environment.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Manage a caseload of 60-70 cases, with a mix of single plaintiff cases and coordinated cases.</p><p>• Draft and file legal documents, including discovery, motions, deposition notices, and subpoenas.</p><p>• Coordinate litigation schedules and deadlines <em>(knowing discovery deadlines is a must!).</em></p><p>• Format and electronically file legal documents across state, federal, and appellate courts.</p><p>• Prepare for trial, including organizing materials and assisting attorneys during proceedings.</p><p>• Train and mentor paralegals, fostering growth and ensuring adherence to best practices.</p><p>• Act as a liaison between attorneys and paralegals to address workflow challenges and performance issues.</p><p><br></p><p><strong><u>Perks of Company</u></strong>:</p><p>· Casual office (people wear jeans, laid back, dogs in the office) </p><p>· Firm does regular happy hours, baseball games, team dinners</p><p>· Annual firm retreat to discuss goals + fun activities </p><p>· “We’re really proud of the work we do. It’s a cause for us. When clients suffer, and hold onto it for decades, and finally come to us saying they need help getting justice – and you do that – it’s the best feeling in the world. The whole firm feels that! When there is a resolution, everyone feels it. It’s not like car accidents, slip & falls – not to take away from that – but this is a uniquely fulfilling resolutions.” – managing partner </p><p>· Upward mobility opportunities and low turnover </p>
