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60 results for Help Desk in Carlsbad, CA

IT Support Specialist

San Diego, CA
onsite
Temporary / Contract
27.00 - 30.00 USD / Hourly
We are looking for an IT Support Specialist to provide dependable technical assistance for end users in California. This long-term contract position is ideal for someone who enjoys resolving day-to-day hardware, software, and account access issues while delivering a strong support experience. The role focuses on maintaining smooth desktop operations, responding to service requests efficiently, and helping employees stay productive in a Microsoft-based environment. Responsibilities:• Provide front-line technical support for desktop, laptop, and Windows-related issues submitted by end users.• Investigate and resolve service desk requests involving system access, software functionality, and general workstation performance.• Manage user account support tasks within Active Directory, including access updates and basic account administration.• Troubleshoot Microsoft Windows 10 problems by identifying root causes and applying practical fixes or escalation when needed.• Document incidents, resolutions, and follow-up actions clearly within the ticketing system to maintain accurate support records.• Assist with setup, configuration, and ongoing support of end-user devices to ensure reliable daily operation.• Communicate with employees in a detail-oriented manner to gather issue details, provide status updates, and confirm successful resolution.
2026-08-29T00:13:55Z

Front Desk Coordinator

San Diego, CA
remote
Temporary / Contract
21.00 - 23.00 USD / Hourly
Our nonprofit client is seeking a Front Desk Coordinator to serve as the welcoming first point of contact for visitors, clients, and community members while providing essential administrative support to the organization. This role is ideal for a friendly, organized, and service-oriented professional who enjoys working in a mission-driven environment.Responsibilities<ul><li>Welcome and greet visitors, clients, volunteers, and community members in a professional and friendly manner.</li><li>Answer and route incoming phone calls, emails, and general inquiries.</li><li>Manage the front desk, reception area, visitor sign-in, and daily office traffic.</li><li>Provide information about the organization, programs, services, and resources as appropriate.</li><li>Coordinate appointments, meetings, deliveries, and visitor schedules.</li><li>Sort and distribute incoming mail, packages, and correspondence.</li><li>Maintain a clean, organized, and welcoming reception area.</li><li>Provide administrative support including data entry, filing, scanning, copying, and document preparation.</li><li>Maintain accurate records and update databases or internal systems as needed.</li><li>Assist with meeting preparation, events, community programs, and other organizational activities.</li><li>Coordinate with staff, volunteers, vendors, and community partners to support day-to-day operations.</li><li>Handle confidential information with discretion and professionalism.</li><li>Provide additional administrative support to the team as needed.</li></ul>
2026-08-14T18:58:41Z

Front Desk Coordinator

San Diego, CA
remote
Temporary to Hire
21.00 - 23.00 USD / Hourly
We are seeking a professional and personable Front Desk Coordinator to serve as the first point of contact for visitors, clients, and team members. This individual will help maintain smooth front office operations, manage incoming communications, and provide administrative support to ensure an organized and welcoming environment. Key Responsibilities<ul><li>Greet visitors and direct them appropriately</li><li>Answer and route incoming phone calls and emails</li><li>Manage front desk activities, including mail, deliveries, and visitor check-in</li><li>Schedule appointments and coordinate meeting room usage</li><li>Maintain office calendars, records, and filing systems</li><li>Order office supplies and support general administrative tasks</li><li>Assist with data entry, document preparation, and other special projects</li></ul>
2026-08-14T16:33:39Z

Call Center Representative

San Diego, CA
onsite
Temporary to Hire
20.00 - 20.00 USD / Hourly
Call Center RepresentativeRobert Half is partnering with a nonprofit organization to identify a Call Center Representative. This is a great opportunity for a compassionate, service-oriented professional who enjoys helping people, answering questions, and providing support in a fast-paced call center environment. Position OverviewThe Call Center Representative will serve as a key point of contact for clients, providing support and assistance by phone. This role involves answering questions, helping clients navigate available resources, documenting information, and following up as needed.The ideal candidate is empathetic, professional, comfortable connecting with people, and able to maintain accuracy and composure while assisting clients with a variety of needs. Work Schedule: Monday–Friday, full-time; assigned shifts fall between 7:00 AM and 6:30 PM.Hybrid Schedule: After the first 6 months, the role transitions to a hybrid schedule of 3 days remote and 2 days onsite.Key Responsibilities<ul><li>Respond to incoming calls and provide professional, compassionate customer service</li><li>Assist clients with questions and provide information about available resources and services</li><li>Listen to client needs and help identify appropriate next steps</li><li>Accurately document client interactions and information</li><li>Conduct follow-up calls as needed</li><li>Maintain accurate records and ensure data quality</li><li>Assist with additional projects and administrative tasks as needed</li></ul>
2026-08-24T22:43:43Z

Call Center Representative

San Diego, CA
onsite
Temporary / Contract
19.00 - 21.00 USD / Hourly
Our client, a mission-driven nonprofit organization in San Diego, CA is seeking a compassionate and service-oriented Bilingual Spanish Call Center Representative to support community members, donors, and program participants. This role is ideal for someone who thrives in a high-volume phone environment, communicates effectively in both Spanish and English, and is passionate about helping others access important services and resources. The ideal candidate is empathetic, organized, and committed to delivering excellent service while supporting the organization’s mission. Key Responsibilities:<ul><li>Handle a high volume of inbound and outbound calls in both Spanish and English</li><li>Provide accurate, timely, and courteous support to clients, donors, and community members</li><li>Answer questions related to programs, services, appointments, events, and general organization information</li><li>Assist Spanish-speaking callers by clearly communicating available resources and next steps</li><li>Document call activity, customer interactions, and follow-up needs in internal systems</li><li>Route calls and inquiries to the appropriate department and ensure timely resolution</li><li>Support intake processes, appointment scheduling, and general administrative tasks</li><li>Maintain professionalism, empathy, and confidentiality when handling sensitive information</li><li>Collaborate with internal teams to ensure a positive and seamless service experience</li><li>Help create a welcoming and inclusive experience for diverse communities</li></ul>
2026-08-25T17:23:47Z

Application Intake Specialist (Bilingual Spanish)

San Diego, CA
onsite
Temporary to Hire
20.00 - 21.00 USD / Hourly
Application Intake Specialist Robert Half is partnering with a nonprofit organization to identify an Application Intake Specialist for their Enrollment Center. This is a great opportunity for a compassionate, service-oriented professional who enjoys working directly with clients and helping individuals access important community resources. Position OverviewThe Application Intake Specialist will work directly with clients to provide support throughout the enrollment and application process. This role involves assisting clients with applications, answering questions, conducting follow-up, and helping ensure information is collected and documented accurately.The ideal candidate is empathetic, professional, comfortable connecting with people, and able to maintain accuracy and composure while assisting clients with a variety of needs. Work Schedule: Monday–Friday, full-time; 8 hour assigned shifts fall between 7:00 AM and 6:30 PM.Hybrid Schedule: After the first 6 months, the role transitions to a hybrid schedule of 3 days remote and 2 days onsite. Key Responsibilities<ul><li>Assist clients with the application and enrollment process for available programs</li><li>Conduct follow-up with applicants and clients as needed</li><li>Provide guidance and support to individuals applying for or reapplying for benefits</li><li>Schedule and assist with client appointments</li><li>Gather and accurately document client information</li><li>Help clients understand application requirements and complete necessary forms</li><li>Maintain accurate records and ensure data quality</li><li>Communicate with clients in a professional, compassionate, and respectful manner</li><li>Assist with follow-up activities and special projects as needed</li></ul>
2026-08-24T22:38:39Z

Enrollment Specialist (Bilingual Spanish)

San Diego, CA
onsite
Temporary to Hire
20.00 - 21.00 USD / Hourly
Bilingual Enrollment Specialist Robert Half is partnering with a nonprofit organization to identify a Bilingual Enrollment Specialist for their Enrollment Center. This is a great opportunity for a compassionate, service-oriented professional who enjoys working directly with clients and helping individuals access important community resources. Position OverviewThe Bilingual Enrollment Specialist will work directly with clients to provide support throughout the enrollment and application process. This role involves assisting clients with applications, answering questions, conducting follow-up, and helping ensure information is collected and documented accurately in both English and Spanish. The ideal candidate is empathetic, professional, comfortable connecting with people, and able to maintain accuracy and composure while assisting clients with a variety of needs. Work Schedule: Monday–Friday, full-time; 8 hour assigned shifts fall between 7:00 AM and 6:30 PM.Hybrid Schedule: After the first 6 months, the role transitions to a hybrid schedule of 3 days remote and 2 days onsite. Key Responsibilities<ul><li>Assist clients with the application and enrollment process for available programs</li><li>Conduct follow-up with applicants and clients as needed</li><li>Provide guidance and support to individuals applying for or reapplying for benefits</li><li>Schedule and assist with client appointments</li><li>Gather and accurately document client information</li><li>Help clients understand application requirements and complete necessary forms</li><li>Maintain accurate records and ensure data quality</li><li>Communicate with clients in a professional, compassionate, and respectful manner</li><li>Assist with follow-up activities and special projects as needed</li></ul>
2026-08-24T22:43:43Z

Customer Experience Specialist

San Diego, CA
onsite
Temporary to Hire
20.00 - 20.00 USD / Hourly
Location: San Diego, CAEmployment Type: Contract-to-HireWork Schedule: Full-timeWork Arrangement: On-site for the first 6 months; transitions to hybrid (3 days remote / 2 days in office) after 6 months About the OpportunityOur nonprofit client is seeking a compassionate and people-focused Customer Experience Coordinator to join their team. This is an excellent opportunity for someone who enjoys supporting others, creating positive experiences, and working in a high-volume contact center environment. The ideal candidate will be comfortable assisting individuals from diverse backgrounds and providing thoughtful, solutions-oriented support.The ideal candidate is patient, empathetic, and personable, with the ability to remain calm and professional while handling a variety of questions and concerns.Responsibilities<ul><li>Serve as a primary point of contact for individuals seeking information, assistance, and support</li><li>Handle a high volume of inbound calls and interactions with professionalism and empathy</li><li>Communicate clearly with customers to understand their needs and provide appropriate assistance</li><li>Guide individuals through processes, answer questions, and help resolve concerns</li><li>Create a positive customer experience by providing attentive, respectful, and personalized service</li><li>Accurately document interactions, requests, and follow-up needs in internal systems</li><li>Coordinate with internal teams to ensure questions and issues are addressed promptly</li><li>Recognize situations requiring additional assistance and escalate appropriately</li><li>Follow established procedures while maintaining confidentiality and accuracy</li><li>Contribute to team goals related to service quality, productivity, and customer satisfaction</li><li> </li></ul>
2026-08-26T22:13:41Z

Bilingual Spanish Customer Experience Specialist

San Diego, CA
onsite
Temporary to Hire
19.00 - 21.00 USD / Hourly
About the OpportunityOur nonprofit client is seeking a compassionate and service-oriented Bilingual Spanish Customer Service Representative to join their team. This is an excellent opportunity for someone who genuinely enjoys helping others, is comfortable working in a high-volume call center environment, and can communicate effectively with individuals from diverse backgrounds. The ideal candidate is patient, empathetic, and able to remain calm and professional while assisting customers with questions, concerns, and requests. Fluency in English and Spanish is required. Responsibilities<ul><li>Respond to a high volume of inbound calls and provide friendly, professional customer service</li><li>Assist customers with questions, requests, and general inquiries</li><li>Provide information and guidance in both English and Spanish</li><li>Listen actively to understand customer needs and determine appropriate solutions</li><li>Document customer interactions and update information accurately in internal systems</li><li>Resolve issues efficiently while maintaining a compassionate and helpful approach</li><li>Escalate complex questions or concerns to the appropriate department when needed</li><li>Follow established procedures, policies, and confidentiality requirements</li><li>Meet call center performance expectations, including quality, productivity, and attendance goals</li><li>Work collaboratively with team members to ensure a positive customer experience</li></ul>
2026-08-26T22:13:41Z

Customer Experience Specialist (Bilingual Spanish)

San Diego, CA
onsite
Temporary to Hire
20.00 - 21.00 USD / Hourly
About the OpportunityOur nonprofit client is seeking a compassionate and people-focused Bilingual Spanish Customer Experience Coordinator to join their team. This is an excellent opportunity for someone who enjoys supporting others, creating positive experiences, and working in a high-volume contact center environment. The ideal candidate will be comfortable assisting individuals from diverse backgrounds and providing thoughtful, solutions-oriented support.The ideal candidate is patient, empathetic, and personable, with the ability to remain calm and professional while handling a variety of questions and concerns. Fluency in English and Spanish is required. Responsibilities<ul><li>Serve as a primary point of contact for individuals seeking information, assistance, and support</li><li>Handle a high volume of inbound calls and interactions with professionalism and empathy</li><li>Communicate with customers in both English and Spanish to understand needs and provide appropriate assistance</li><li>Guide individuals through processes, answer questions, and help resolve concerns</li><li>Create a positive customer experience by providing attentive, respectful, and personalized service</li><li>Accurately document interactions, requests, and follow-up needs in internal systems</li><li>Coordinate with internal teams to ensure questions and issues are addressed promptly</li><li>Recognize situations requiring additional assistance and escalate appropriately</li><li>Follow established procedures while maintaining confidentiality and accuracy</li><li>Contribute to team goals related to service quality, productivity, and customer satisfaction</li></ul>
2026-08-26T22:13:41Z

Bilingual Call Center Agent

San Diego, CA
onsite
Temporary to Hire
19.00 - 21.00 USD / Hourly
We are looking for a compassionate Bilingual Call Center Agent to support community members through a mission-driven non-profit organization in San Diego, California. This contract opportunity with permanent potential is ideal for someone who brings strong call center experience, values service-focused communication, and can guide individuals to the right programs and resources. In this role, you will serve as a key point of contact, helping ensure each interaction is handled with empathy, accuracy, and professionalism. Responsibilities:• Handle incoming calls and messages from clients, offering clear guidance, helpful information, and appropriate service referrals based on individual needs.• Record client interactions promptly and thoroughly within web-based platforms to maintain accurate case and service documentation.• Stay informed on available programs, eligibility details, and community resources to provide reliable and current support.• Work closely with internal departments and support teams to coordinate responses and resolve client concerns efficiently.• Deliver a consistently high level of customer care across phone and digital communications while maintaining professionalism and empathy.• Use call center and customer management tools to track conversations, manage inquiries, and support timely follow-up.• Assist with benefit- and billing-related questions by clarifying processes and directing clients to the proper resources when needed.
2026-08-26T22:13:41Z

General Office Clerk

Costa Mesa, CA
onsite
Temporary / Contract
20.90 - 24.20 USD / Hourly
We are looking for a dependable General Office Clerk to support daily front office operations. This Long-term Contract opportunity is ideal for someone who works well in an onsite setting, communicates confidently with visitors and field personnel, and keeps administrative tasks moving efficiently. The role offers part-time hours to start, with the potential for additional hours based on business needs. Responsibilities: • Welcome contractors, installers, and other visitors to the office while providing clear assistance and direction. • Manage incoming mail, deliveries, and general correspondence so information reaches the appropriate team members promptly. • Perform administrative support tasks for office leadership and staff, helping maintain smooth day-to-day operations. • Enter invoice details into QuickBooks accurately and assist with routine recordkeeping activities. • Answer inbound calls and respond to basic front office inquiries in a courteous and helpful manner. • Scan, file, and organize documents to keep office records current and easy to retrieve. • Maintain a clean, orderly, and well-organized reception and front office area. • Provide additional clerical and back-office support as priorities shift throughout the assignment.
2026-08-26T21:04:11Z

Customer Service Representative

San Diego, CA
onsite
Temporary / Contract
19.50 - 21.00 USD / Hourly
Our client is seeking a Bilingual Customer Service Representative to provide high-quality support to Spanish- and English-speaking customers in a fast-paced call center environment. This role is ideal for a professional with strong communication skills, a customer-focused mindset, and the ability to handle a high volume of inbound and outbound calls while delivering excellent service. Key Responsibilities:<ul><li>Handle inbound and outbound customer calls in both Spanish and English</li><li>Respond to customer inquiries regarding products, services, billing, account updates, or service issues</li><li>Resolve customer concerns efficiently and professionally, escalating complex issues when needed</li><li>Accurately document customer interactions, service requests, and resolutions in internal systems</li><li>Maintain call quality standards, productivity goals, and customer satisfaction expectations</li><li>Assist customers with account changes, order status, service scheduling, or general support needs</li><li>Collaborate with internal departments to ensure timely issue resolution and follow-up</li><li>Identify recurring customer concerns and provide feedback to support process improvements</li></ul>
2026-08-25T17:23:47Z

Bilingual Customer Experience Specialist

San Diego, CA
onsite
Temporary to Hire
19.00 - 21.00 USD / Hourly
We are looking for a compassionate Bilingual Customer Experience Specialist to join a mission-driven non-profit organization serving the community. This contract opportunity is ideal for someone who thrives in a high-volume call center setting and is motivated by helping individuals access important services and support. In this role, you will serve as a key point of contact for inbound inquiries, deliver accurate guidance, and help ensure each interaction reflects empathy and care. Responsibilities:• Handle incoming calls and respond to questions by providing clear information, appropriate referrals, and timely assistance based on individual needs.• Record client interactions thoroughly and promptly within web-based platforms and CRM systems to maintain accurate case details and service history.• Stay informed on community programs, organizational offerings, and available resources so guidance provided remains current and reliable.• Work closely with internal departments and support teams to coordinate solutions and help resolve client concerns effectively.• Deliver a respectful and service-focused experience across phone and digital communication channels.• Use call center and business systems such as Avaya CMS, Epic, and other computer-based tools to manage inquiries and track activity.• Assist with customer issues related to benefits, billing, and general service questions while maintaining attention to detail and accuracy.
2026-08-26T22:13:41Z

Bilingual Customer Service Representative

San Diego, CA
onsite
Temporary to Hire
19.00 - 21.00 USD / Hourly
We are looking for a compassionate Bilingual Customer Service Representative to join a mission-driven non-profit team in San Diego, California. This contract opportunity with potential for a permanent role is ideal for someone who values meaningful community impact and enjoys helping people access important services through a fast-paced call center environment. In this role, you will serve as a trusted first point of contact, providing clear guidance, thoughtful support, and accurate documentation for every interaction. The position offers the chance to build your customer service career while contributing to an organization focused on strengthening lives and communities. Responsibilities:• Handle incoming calls and messages with professionalism, identifying each caller’s needs and offering accurate information, support, or appropriate community referrals.• Record client conversations and service details in web-based platforms promptly and thoroughly to maintain reliable case information.• Stay informed about programs, eligibility guidelines, and available resources so you can provide current and helpful direction to clients.• Work closely with colleagues and partner teams to coordinate solutions and help resolve client concerns efficiently.• Deliver respectful, empathetic service across phone and digital channels while maintaining strong quality standards in every interaction.• Use call center and customer management tools to track inquiries, monitor follow-up needs, and support a smooth client experience.
2026-08-26T22:13:41Z

Bilingual Spanish Customer Service Representative

San Diego, CA
onsite
Temporary to Hire
20.00 - 21.00 USD / Hourly
Bilingual Spanish Customer Service RepresentativeRobert Half is partnering with a nonprofit organization to identify a Bilingual Spanish Customer Service Representative. This is a great opportunity for a compassionate, service-oriented professional who enjoys helping people, answering questions, and providing exceptional customer service. Position OverviewThe Bilingual Spanish Customer Service Representative will serve as a key point of contact for clients, providing friendly and professional support by phone and other communication channels. This role involves answering questions, helping clients navigate available resources, documenting information, and following up as needed in both English and Spanish. The ideal candidate is empathetic, professional, comfortable connecting with people, and able to maintain accuracy and composure while assisting clients with a variety of needs.Work Schedule: Monday–Friday, full-time; assigned shifts fall between 7:00 AM and 6:30 PM.Hybrid Schedule: After the first 6 months, the role transitions to a hybrid schedule of 3 days remote and 2 days onsite. Key Responsibilities<ul><li>Provide friendly, professional customer service to clients by phone and other communication channels</li><li>Respond to client questions and provide information about available resources and services</li><li>Listen to client needs and help identify appropriate next steps</li><li>Accurately document client interactions and information</li><li>Conduct follow-up calls as needed</li><li>Maintain accurate records and ensure data quality</li><li>Communicate with clients in both English and Spanish</li><li>Assist with additional projects and administrative tasks as needed</li></ul>
2026-08-24T22:48:39Z

Customer Service Representative

San Diego, CA
onsite
Temporary / Contract
19.00 - 22.00 USD / Hourly
Our client, a mission-driven nonprofit organization in San Diego, CA is seeking a compassionate and service-oriented Customer Service Representative to support community members, donors, clients, and internal stakeholders. This role is ideal for someone who enjoys helping others, communicating clearly, and contributing to an organization focused on making a positive impact. The ideal candidate brings strong customer service skills, professionalism, and a commitment to supporting the nonprofit’s mission. Key Responsibilities:<ul><li>Serve as a primary point of contact for incoming calls, emails, and general inquiries</li><li>Provide timely, accurate, and courteous assistance to clients, donors, and community members</li><li>Respond to questions regarding programs, services, events, or general organizational information</li><li>Document customer interactions and maintain accurate records in internal systems</li><li>Route inquiries to the appropriate departments and follow up to ensure resolution</li><li>Assist with intake processes, appointment scheduling, and general administrative support</li><li>Support community outreach efforts and help maintain a welcoming and helpful service experience</li><li>Handle sensitive information with confidentiality and professionalism</li><li>Collaborate with internal teams to support daily operations and service delivery</li><li>Contribute to a positive experience that reflects the organization’s values and mission</li></ul>
2026-08-17T23:03:48Z

Bilingual Spanish Customer Service Representative

San Diego, CA
onsite
Temporary / Contract
19.00 - 21.00 USD / Hourly
Our client, a mission-driven nonprofit organization in San Diego, CA is seeking a compassionate and service-oriented Bilingual Spanish Customer Service Representative to support community members, donors, clients, and internal stakeholders. This role is ideal for someone who is fluent in both Spanish and English and is passionate about helping diverse populations access programs, services, and resources. The ideal candidate brings strong communication skills, empathy, professionalism, and a commitment to the organization’s mission. Key Responsibilities:<ul><li>Serve as a primary point of contact for incoming calls, emails, and general inquiries in both Spanish and English</li><li>Provide timely, accurate, and courteous assistance to clients, donors, and community members</li><li>Respond to questions regarding programs, services, events, and general organizational information</li><li>Translate or interpret basic information for Spanish-speaking clients as needed</li><li>Document customer interactions and maintain accurate records in internal systems</li><li>Route inquiries to the appropriate departments and follow up to ensure resolution</li><li>Assist with intake processes, appointment scheduling, and general administrative support</li><li>Support community outreach efforts and help maintain a welcoming and inclusive service experience</li><li>Handle sensitive information with confidentiality and professionalism</li><li>Collaborate with internal teams to support daily operations and service delivery</li></ul>
2026-08-17T23:08:41Z

Customer Service Agent

San Diego, CA
onsite
Temporary / Contract
20.00 - 22.00 USD / Hourly
Our client is seeking a Customer Service Agent to provide high-quality support to customers and help ensure a positive service experience. This role is ideal for a professional with strong communication skills, a customer-focused mindset, and the ability to resolve issues efficiently in a fast-paced environment. Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, chat, or other communication channels</li><li>Provide accurate information regarding products, services, account details, or processes</li><li>Resolve customer issues in a timely and professional manner, escalating complex concerns when appropriate</li><li>Document customer interactions, service requests, and resolutions in internal systems</li><li>Maintain a high level of professionalism and empathy during all customer interactions</li><li>Collaborate with internal teams to address customer needs and ensure timely follow-up</li><li>Assist with order processing, account updates, or service coordination as needed</li><li>Identify recurring issues and share feedback to support service improvements</li></ul>
2026-08-17T23:08:41Z

Bilingual Spanish Customer Service Agent

San Diego, CA
onsite
Temporary / Contract
19.50 - 21.00 USD / Hourly
Our client is seeking a Bilingual Spanish Customer Service Agent to provide high-quality support to Spanish- and English-speaking customers and help ensure a positive service experience. This role is ideal for a professional with strong communication skills, a customer-focused mindset, and the ability to resolve issues efficiently in a fast-paced environment. Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, chat, or other communication channels in both Spanish and English</li><li>Provide accurate information regarding products, services, account details, or processes</li><li>Resolve customer issues in a timely and professional manner, escalating complex concerns when appropriate</li><li>Document customer interactions, service requests, and resolutions in internal systems</li><li>Maintain a high level of professionalism and empathy during all customer interactions</li><li>Collaborate with internal teams to address customer needs and ensure timely follow-up</li><li>Assist with order processing, account updates, or service coordination as needed</li><li>Identify recurring issues and share feedback to support service improvements</li></ul>
2026-08-17T23:13:46Z

Bilingual Spanish Customer Experience Specialist

San Diego, CA
onsite
Temporary to Hire
20.00 - 21.00 USD / Hourly
About the Opportunity A local nonprofit organization is looking for a Bilingual Spanish Customer Service Representative to join its team and serve as a key point of contact for the individuals and families it supports. This is a great opportunity for someone who enjoys helping people, communicating with a diverse community, and making a positive impact through their day-to-day work. The ideal candidate is personable, patient, and comfortable assisting customers in both English and Spanish. This person should be able to handle a variety of questions, provide clear information, and navigate sensitive situations with professionalism and empathy.The position will be fully onsite during the first six months to provide training and support. Following the initial six-month period, the role will transition to a hybrid schedule of three days remote and two days onsite each week. Responsibilities<ul><li>Serve as a primary point of contact for customers and community members by phone, email, and in person.</li><li>Provide assistance and information regarding the organization's programs, services, and resources.</li><li>Communicate effectively with Spanish-speaking customers and provide bilingual support as needed.</li><li>Respond to questions and concerns while ensuring customers receive timely and accurate information.</li><li>Assist customers with applications, forms, documentation, and other processes.</li><li>Maintain accurate customer information and update records in internal systems.</li><li>Follow up with customers to gather additional information or provide updates.</li><li>Work closely with internal teams to address customer needs and resolve issues.</li><li>Handle confidential and sensitive information appropriately.</li><li>Perform data entry and other administrative tasks related to customer accounts and services.</li><li>Help support a positive and welcoming experience for every customer.</li><li>Assist with additional projects and administrative responsibilities as needed.</li></ul>
2026-08-26T22:13:41Z

Customer Experience Specialist (Bilingual Spanish)

San Diego, CA
onsite
Temporary to Hire
20.00 - 21.00 USD / Hourly
Position OverviewA well-established nonprofit organization is seeking a Bilingual Spanish Customer Service Representative to join its team. This position is ideal for someone who enjoys helping others, building relationships, and providing compassionate and professional customer service in a mission-driven environment. The Customer Service Representative will serve as a primary point of contact for clients, community members, and internal teams, assisting with questions, providing information, resolving issues, and ensuring a positive experience. The ideal candidate is fluent in English and Spanish, highly dependable, empathetic, and comfortable working with individuals from diverse backgrounds. After successfully completing the first six months in the role, this position will transition to a hybrid schedule with three remote days and two onsite days per week.Key Responsibilities<ul><li>Provide professional, friendly, and compassionate customer service to clients and community members by phone, email, and in person.</li><li>Communicate with Spanish- and English-speaking individuals regarding programs, services, appointments, applications, and general inquiries.</li><li>Respond to customer questions and concerns, providing accurate information and resolving issues in a timely manner.</li><li>Assist individuals with completing forms, applications, registrations, and other required documentation.</li><li>Maintain accurate and up-to-date customer records and documentation.</li><li>Enter and update information in internal databases and systems with a high level of accuracy.</li><li>Follow up with customers regarding outstanding information, requests, or next steps.</li><li>Collaborate with internal departments and community partners to ensure customer needs are addressed.</li><li>Handle sensitive or confidential information with professionalism and discretion.</li><li>Help identify recurring customer concerns and communicate trends or issues to management.</li><li>Support general administrative tasks and special projects as needed.</li><li>Provide exceptional service while representing the organization's mission and values.</li></ul>
2026-08-26T22:13:41Z

Customer Experience Specialist

San Diego, CA
onsite
Temporary to Hire
20.00 - 21.00 USD / Hourly
Customer Service RepresentativeRobert Half is partnering with a nonprofit organization to identify a Customer Service Representative to join their team. This is a great opportunity for a service-oriented professional who enjoys helping others, solving problems, and making a positive impact through their work.Position OverviewThe Customer Service Representative will serve as a key point of contact for customers and clients, providing responsive, professional support while helping resolve questions and requests. The ideal candidate is personable, dependable, detail-oriented, and comfortable working in a fast-paced environment.Work Schedule: Monday–Friday, full-timeWork Arrangement: Onsite for the first 6 months; after successfully completing the initial 6 months, the position transitions to a hybrid schedule of 3 days remote and 2 days onsite.Key Responsibilities<ul><li>Respond to customer inquiries by phone, email, and other communication channels</li><li>Provide friendly, professional, and timely customer service</li><li>Research and resolve customer questions, concerns, and issues</li><li>Accurately enter and update customer information in internal systems</li><li>Follow up with customers to ensure questions and concerns are fully resolved</li><li>Maintain detailed and accurate records of customer interactions</li><li>Collaborate with internal teams to address customer needs</li><li>Follow established policies, procedures, and service standards</li><li>Assist with additional administrative and customer support tasks as needed</li></ul>
2026-08-24T21:58:45Z

Bilingual Spanish Customer Experience Specialist

San Diego, CA
onsite
Temporary to Hire
20.00 - 21.00 USD / Hourly
Bilingual Spanish Customer Service RepresentativeRobert Half is partnering with a nonprofit organization to identify a Bilingual Spanish Customer Service Representative to join their team. This is a great opportunity for a personable, service-focused professional who enjoys helping others and making a meaningful impact.Position OverviewThe Bilingual Spanish Customer Service Representative will serve as a key point of contact for customers, providing support in both English and Spanish. The ideal candidate is approachable, dependable, detail-oriented, and comfortable assisting individuals from diverse backgrounds. Work Schedule: Monday–Friday, full-timeWork Arrangement: Onsite for the first 6 months; after successfully completing the initial 6 months, the position transitions to a hybrid schedule of 3 days remote and 2 days onsite.Key Responsibilities<ul><li>Respond to customer inquiries by phone, email, and other communication channels</li><li>Provide friendly, professional, and timely customer service in English and Spanish</li><li>Research and resolve customer questions, concerns, and issues</li><li>Accurately enter and update customer information in internal systems</li><li>Follow up with customers to ensure questions and concerns are fully resolved</li><li>Maintain detailed and accurate records of customer interactions</li><li>Collaborate with internal teams to address customer needs</li><li>Follow established policies, procedures, and service standards</li><li>Assist with additional administrative and customer support tasks as needed</li></ul>
2026-08-26T22:13:41Z

Receptionist

Westminster, CA
onsite
Temporary / Contract
22.80 - 26.40 USD / Hourly
We are looking for a detail-oriented Receptionist to support daily operations at a community-focused healthcare center in Westminster, California. This Long-term Contract opportunity is ideal for someone who enjoys assisting older adults, managing front-desk interactions, and providing service in a multicultural environment. The role combines customer support, community engagement, and administrative coordination to help visitors access programs, resources, and healthcare information. Candidates who are organized, bilingual, and comfortable working onsite with occasional Saturday availability will be well suited for this position. Responsibilities: • Welcome members, visitors, and community guests while creating a helpful and detail-oriented front-desk experience at the center. • Respond to incoming calls, route inquiries appropriately, and provide clear information about services, appointments, and center activities. • Assist members in their preferred language with questions related to benefits, care access, and available Medicare-related resources. • Coordinate community wellness programs, classes, and special events by managing schedules, logistics, and day-of support. • Monitor office and center supply levels, promotional materials, and equipment so daily operations remain organized and fully stocked. • Communicate facility maintenance needs and follow up with the appropriate internal teams to help keep the space safe and functional. • Track visitor traffic and service usage to support reporting and improve center engagement. • Help organize room usage for trainings, activities, and community programs while maintaining cleanliness and readiness of shared spaces. • Represent the organization at outreach activities, educational events, and local gatherings to build community awareness and support enrollment conversations.
2026-08-24T16:53:43Z