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1 result for Entry Level Help Desk Support in Carlsbad, CA
- La Jolla, CA
- onsite
- Temporary / Contract
- 27 - 30 USD / Hourly
- <p>We are looking for an IT Support Specialist to provide dependable technical assistance for end users in California. This long-term contract position is ideal for someone who enjoys resolving day-to-day hardware, software, and account access issues while delivering a strong support experience. The role focuses on maintaining smooth desktop operations, responding to service requests efficiently, and helping employees stay productive in a Microsoft-based environment.</p><p><br></p><p>Responsibilities:</p><p>• Provide front-line technical support for desktop, laptop, and Windows-related issues submitted by end users.</p><p>• Investigate and resolve service desk requests involving system access, software functionality, and general workstation performance.</p><p>• Manage user account support tasks within Active Directory, including access updates and basic account administration.</p><p>• Troubleshoot Microsoft Windows 10 problems by identifying root causes and applying practical fixes or escalation when needed.</p><p>• Document incidents, resolutions, and follow-up actions clearly within the ticketing system to maintain accurate support records.</p><p>• Assist with setup, configuration, and ongoing support of end-user devices to ensure reliable daily operation.</p><p>• Communicate with employees in a detail-oriented manner to gather issue details, provide status updates, and confirm successful resolution.</p>
- 2026-08-28T00:00:00Z