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20 results for Communications Specialist in Carlsbad, CA

Marketing Specialist

El Toro, CA
onsite
Temporary / Contract
40 - 50 USD / Hourly
We are looking for a Marketing Content Specialist to support creative and digital initiatives for a growing team in Southern California. This Long-term Contract position is ideal for someone with 3+ years of experience who can manage campaigns, coordinate content, and keep projects moving across multiple marketing channels. The role offers the opportunity to contribute to email, social, web, and event efforts while partnering with stakeholders to deliver effective marketing programs. Responsibilities:• Plan and execute integrated marketing initiatives across digital, email, social media, and event channels to strengthen brand visibility and audience engagement.• Develop, edit, and organize content for social platforms, email communications, and marketing materials while maintaining a consistent brand voice.• Manage campaign timelines, priorities, and deliverables using project management tools to ensure work is completed accurately and on schedule.• Support website updates and content publishing in WordPress, helping keep online information current, functional, and aligned with campaign goals.• Build and coordinate email marketing efforts in platforms such as HubSpot, including scheduling, content setup, and performance tracking.• Create and refine visual and promotional assets using Adobe Creative Cloud to support campaigns, presentations, and branded communications.• Collaborate with internal teams and partners to organize marketing activities and event-related initiatives from planning through execution.• Monitor campaign effectiveness and engagement metrics, then share insights and recommendations to improve future marketing performance.
2026-04-29T00:00:00Z

Marketing Specialist

Encinitas, CA
onsite
Permanent / Full Time
85000 - 100000 USD / Yearly
We are looking for a skilled and motivated Marketing Specialist to join our team in Encinitas, California. This role involves creating compelling marketing materials, coordinating promotional activities, and collaborating with internal and external stakeholders to enhance brand visibility. The ideal candidate will bring creativity, organizational skills, and a passion for connecting company goals with impactful marketing strategies. Responsibilities: • Develop and execute marketing plans, including proposals and promotional activities. • Create and edit detailed resumes, project descriptions, organizational charts, and other marketing collateral. • Collaborate with technical staff to craft proposal sections and define scopes of work. • Maintain and update website content to reflect current company initiatives and achievements. • Coordinate with consultants and external partners to optimize marketing efforts. • Conduct market research to identify opportunities and target audiences. • Plan and organize special events, including designing banners, flyers, and other promotional materials. • Ensure all marketing activities align with the company's vision and objectives. • Manage multiple projects simultaneously while adhering to deadlines.
2026-04-22T00:00:00Z

Customer Support Specialist

Elfin Forest, CA
onsite
Temporary / Contract
21 - 28 USD / Hourly
In healthcare, communication needs to be both efficient and empathetic. We’re seeking a Customer Support Specialist to assist patients and clients with scheduling, billing inquiries, and general support. This role is ideal for someone who can manage a high volume of communication while maintaining accuracy, professionalism, and a strong sense of responsibility. Key Responsibilities<ul><li>Handle inbound and outbound calls related to scheduling, billing, and general inquiries</li><li>Assist with appointment coordination and follow-ups</li><li>Maintain accurate records within EMR/EHR systems</li><li>Verify patient information and update records as needed</li><li>Resolve issues or escalate concerns appropriately</li><li>Support administrative tasks such as data entry and documentation</li><li>Ensure compliance with HIPAA and internal policies</li></ul>
2026-05-01T00:00:00Z

Content Strategist

Irvine, CA
onsite
Permanent / Full Time
110000 - 130000 USD / Yearly
We are looking for an experienced Content Strategist to shape and enhance digital experiences for our customers in Irvine, California. This role is pivotal in transforming marketing strategies and consumer insights into engaging and impactful digital content. The ideal candidate will excel at bridging creative production with customer experience, ensuring content resonates across various channels. Responsibilities: • Develop and implement content strategies that align with marketing objectives and enhance the customer journey. • Collaborate with cross-functional teams, including Product, Marketing, Digital, and Analytics, to ensure cohesive content delivery. • Create compelling digital assets, including visuals, videos, and interactive media, tailored to target audiences. • Analyze customer insights and data to refine content strategies and improve engagement. • Oversee content production workflows to ensure timely and high-quality output. • Optimize content distribution across multiple channels to maximize reach and impact. • Ensure all content aligns with brand guidelines and strengthens brand perception. • Monitor and evaluate the performance of content to identify opportunities for improvement. • Lead storytelling initiatives that resonate with diverse audiences and drive purchasing decisions. • Stay updated on industry trends and digital innovations to enhance content strategies.
2026-04-22T00:00:00Z

Customer Experience Specialist

San Diego, CA
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a compassionate Customer Experience Specialist to join a mission-driven non-profit organization serving the community. This contract-to-permanent opportunity is ideal for someone who brings strong call center experience, clear communication skills, and a genuine commitment to helping individuals access important services and support. In this role, you will serve as a key point of contact for incoming inquiries while delivering accurate guidance, thoughtful assistance, and a high-quality customer experience across every interaction. Responsibilities: • Handle incoming calls and messages from community members, providing helpful information, service guidance, and appropriate referrals based on individual needs. • Record client conversations and case details thoroughly in web-based platforms to ensure timely, accurate documentation. • Stay informed on programs, eligibility guidelines, and available resources so you can deliver reliable and current information. • Partner with colleagues and internal departments to coordinate responses and resolve client concerns efficiently. • Provide courteous, empathetic support during every interaction while maintaining high standards for service quality. • Use customer service tools, CRM systems, and communication platforms to manage inquiries, track activity, and support follow-up tasks. • Assist with benefit, billing, or service-related questions by researching issues and directing clients to the proper solutions when needed.
2026-05-04T00:00:00Z

Customer Experience Specialist

San Diego, CA
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a compassionate Customer Experience Specialist to support a mission-driven non-profit organization serving the community. This contract opportunity with permanent potential is ideal for someone who thrives in a high-volume service environment and is motivated by helping individuals access meaningful support and resources. In this role, you will serve as a key point of contact for incoming inquiries, provide accurate guidance, and help ensure each interaction is handled with professionalism, empathy, and efficiency. Responsibilities: • Handle incoming calls and inquiries, offering clear information, guidance, and appropriate service referrals based on each individual’s needs. • Record client conversations and case details accurately in web-based platforms to maintain complete and timely documentation. • Stay informed on community programs, organizational services, and support resources to provide reliable assistance. • Work closely with internal departments and team members to coordinate responses and resolve client concerns effectively. • Deliver thoughtful, respectful, and solutions-focused service across every phone and digital interaction. • Use call center and customer management tools to track activity, manage communications, and support daily workflow requirements. • Assist with questions related to services, benefits, or billing matters while ensuring information is communicated clearly and professionally.
2026-05-04T00:00:00Z

Customer Experience Specialist

San Diego, CA
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a compassionate Customer Experience Specialist to join a mission-driven non-profit organization in San Diego, California. This contract opportunity with potential for a permanent role is ideal for someone who enjoys supporting community members, handling high-volume inbound inquiries, and connecting people with meaningful services and resources. In this role, you will serve as a key point of contact, delivering thoughtful assistance while maintaining accurate records and working closely with internal teams to ensure each interaction is handled with care and consistency. Responsibilities: • Manage incoming calls and respond to questions with clear, helpful guidance tailored to each individual’s needs. • Record client interactions thoroughly and accurately within web-based platforms and customer management systems. • Direct callers to appropriate programs, benefits, or community resources based on the nature of their inquiries. • Partner with internal departments to coordinate next steps and support timely resolution of service needs. • Maintain current knowledge of organizational offerings, referral options, and support resources to provide informed assistance. • Deliver a consistently attentive and empathetic experience across phone and digital communication channels. • Use call center and CRM tools effectively to track activity, update records, and support daily service operations.
2026-05-04T00:00:00Z

Customer Experience Specialist

San Diego, CA
onsite
Temporary to Hire
20 - 20 USD / Hourly
Robert Half is partnering with a mission-driven nonprofit organization to identify a Bilingual Customer Service Representative (Spanish/English) who is passionate about supporting the community. This is a great opportunity to join a collaborative team dedicated to making a meaningful impact. Work Schedule: This position will begin fully onsite to support training and team integration. After the first 6 months, the role will transition to a hybrid schedule (3 days remote, 2 days onsite). Key Responsibilities:<ul><li>Provide exceptional customer service via phone, email, and in person</li><li>Assist clients with inquiries, applications, and service navigation</li><li>Maintain accurate records and documentation in internal systems</li><li>Collaborate with internal departments to ensure timely service delivery</li><li>Handle sensitive information with confidentiality and professionalism</li></ul>
2026-05-04T00:00:00Z

Customer Experience Specialist

San Diego, CA
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a compassionate Customer Experience Specialist to join a mission-driven non-profit organization serving the community. This contract opportunity with permanent potential is ideal for someone who enjoys helping people, handling high-volume client interactions, and connecting individuals with meaningful support services. In this role, you will serve as a key point of contact in the call center, delivering attentive service while maintaining accurate records and coordinating with internal teams to support positive outcomes. Responsibilities: • Manage incoming calls and client inquiries with professionalism, empathy, and a solutions-focused approach. • Provide clear guidance, relevant information, and appropriate service referrals based on each individual’s needs. • Record client interactions thoroughly in web-based platforms and maintain accurate case documentation. • Stay informed about available programs, community resources, and service updates to ensure reliable support. • Work closely with internal departments to resolve concerns and help clients access the right assistance. • Deliver consistent, high-quality communication across phone and digital channels while meeting service expectations. • Use call center and CRM tools to track interactions, follow up on requests, and support efficient operations.
2026-05-04T00:00:00Z

Customer Experience Specialist

San Diego, CA
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a compassionate Customer Experience Specialist to support community members by delivering responsive, service-focused assistance in a mission-driven non-profit environment. This contract opportunity is based in San Diego, California, and is ideal for someone who thrives in a fast-paced call center setting while helping individuals connect with essential programs and resources. The person in this role will handle incoming inquiries, maintain accurate records, and work closely with internal partners to ensure each interaction is handled with care and consistency. Responsibilities: • Manage a high volume of incoming calls and respond to questions with clear, helpful, and empathetic service. • Guide individuals to appropriate programs, community resources, or next steps based on their specific needs. • Enter complete and timely notes into web-based platforms and customer record systems after each interaction. • Stay informed on available services, eligibility details, and organizational updates to provide accurate information. • Coordinate with internal departments to resolve concerns and support positive outcomes for clients. • Maintain a thoughtful and respectful communication style across phone, chat, and written correspondence. • Use call center and CRM tools to track interactions, follow up on outstanding issues, and support service quality. • Support billing- or benefits-related inquiries when applicable and direct complex matters to the appropriate teams.
2026-05-04T00:00:00Z

Customer Experience Specialist

San Diego, CA
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Customer Experience Specialist to join a mission-focused non-profit organization serving the community. This contract opportunity with potential for a permanent role is ideal for someone who brings empathy, professionalism, and strong communication skills to every client interaction. In this role, you will support individuals reaching out for guidance, connect them with appropriate resources, and help create a positive service experience through accurate documentation and effective coordination. Responsibilities: • Handle incoming calls and inquiries with professionalism, providing clear guidance, support, and appropriate resource information. • Record customer interactions promptly and accurately in web-based platforms and customer management systems. • Stay informed on available programs, community services, and organizational resources in order to give current and helpful information. • Work closely with internal departments to coordinate responses and ensure client concerns are addressed in a timely manner. • Deliver a high level of service across phone and digital communication channels while maintaining empathy and confidentiality. • Use tools such as CRM platforms, call center systems, and standard office software to manage case details and service activity. • Support benefit- and billing-related questions by identifying needs and directing inquiries to the proper channels when necessary.
2026-05-04T00:00:00Z

Customer Experience Specialist

San Diego, CA
onsite
Temporary to Hire
20 - 20 USD / Hourly
We are looking for a Customer Experience Specialist to join a mission-driven non-profit organization serving a local community. This contract opportunity with permanent potential is ideal for someone who brings empathy, strong attention to detail, and strong communication skills to every client interaction. In this role, you will support individuals seeking guidance, connect them with appropriate services, and help ensure each interaction is handled accurately and respectfully. The position offers the chance to contribute to meaningful community impact while building experience in a collaborative, service-focused environment. Responsibilities: • Handle incoming calls and messages from individuals seeking support, information, or service referrals, and provide clear, compassionate assistance based on their needs. • Record client conversations, service requests, and outcomes in online systems with a high level of accuracy and timeliness. • Stay informed about organizational programs, community resources, and eligibility guidelines in order to direct clients appropriately. • Work closely with colleagues and partner teams to resolve concerns and ensure clients receive coordinated support. • Deliver attentive, courteous service across phone and digital communication channels while maintaining confidentiality and respect. • Use call center and customer management platforms to track activity, manage case details, and support efficient follow-up. • Assist with questions related to benefits, billing, or general program information by identifying the best available solution or escalation path.
2026-05-04T00:00:00Z

Customer Experience Specialist

San Diego, CA
onsite
Temporary to Hire
20 - 20 USD / Hourly
We are looking for a Customer Experience Specialist to join a mission-driven non-profit organization serving the community. This contract-to-permanent opportunity is ideal for someone who is energized by helping others, navigating client needs with empathy, and delivering thoughtful support through a high-volume contact center environment. In this role, you will connect individuals to essential resources, provide clear guidance, and contribute to a service experience centered on dignity, responsiveness, and community impact. Responsibilities: • Handle incoming calls and messages from clients, offering accurate information, next-step guidance, and appropriate resource referrals based on individual needs. • Record customer interactions in web-based platforms with a high level of accuracy, completeness, and timeliness. • Stay informed on available programs, services, and community resources so information shared with clients remains current and reliable. • Partner with internal departments and support teams to coordinate resolutions and ensure client concerns are addressed effectively. • Deliver compassionate, attentive service across every interaction while maintaining quality standards and responsiveness expectations. • Use call center and customer management tools to track inquiries, update case details, and support consistent follow-through. • Assist with customer questions related to service access, benefits, or billing matters while ensuring a positive client experience.
2026-05-04T00:00:00Z

Customer Experience Specialist

San Diego, CA
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a compassionate Customer Experience Specialist to support individuals seeking guidance and services through a mission-driven non-profit organization in San Diego, California. This contract opportunity with potential for a long-term role is ideal for someone who thrives in a fast-paced call center setting and values meaningful, community-focused work. In this role, you will serve as a key point of contact, helping callers access information, resources, and next steps while delivering thoughtful and attentive service. Responsibilities: • Handle incoming calls and respond to questions with clear, helpful guidance tailored to each caller’s needs. • Record conversations, outcomes, and follow-up details accurately in web-based platforms and customer management systems. • Connect individuals with appropriate programs, community resources, or internal support services based on their circumstances. • Work closely with colleagues across departments to resolve concerns and ensure timely assistance for clients. • Maintain current knowledge of organizational services, eligibility details, and available support options. • Provide a high level of care, courtesy, and empathy in every phone and written interaction. • Use call center and customer service tools effectively, including CRM platforms and communication systems, to manage daily tasks. • Support service-related inquiries such as benefits, billing, and general account questions as needed.
2026-05-04T00:00:00Z

Customer Experience Specialist

San Diego, CA
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a compassionate Customer Experience Specialist to support a mission-driven non-profit organization serving the local community. This contract-to-permanent opportunity is ideal for someone who enjoys helping people, communicating clearly, and connecting individuals with the services they need. In this role, you will serve as a key point of contact for incoming inquiries while delivering thoughtful, accurate, and respectful support in a fast-paced call center environment. Responsibilities: • Handle incoming calls and inquiries, assess each situation carefully, and provide accurate guidance, service information, or appropriate referrals. • Record client conversations and case details promptly in web-based platforms to maintain complete and accurate documentation. • Stay informed on current programs, community resources, and service options so callers receive timely and relevant support. • Work closely with colleagues and internal departments to coordinate responses and help resolve client needs efficiently. • Deliver attentive, empathetic service across phone and digital communication channels while maintaining high quality standards. • Use customer relationship management and call center systems to manage interactions, update records, and track follow-up activities. • Support questions related to benefits, billing, or general service access by identifying next steps and escalating issues when needed.
2026-05-04T00:00:00Z

Customer Experience Specialist

San Diego, CA
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a compassionate Customer Experience Specialist to support community members by delivering responsive, high-quality service in a mission-driven non-profit environment. This contract opportunity has the potential to become permanent and is ideal for someone who thrives in a fast-paced call center setting and is motivated by helping individuals connect with meaningful programs and support. In this role, you will serve as a trusted point of contact, guide callers to appropriate resources, and maintain accurate records that help ensure consistent follow-through and care. Responsibilities: • Handle incoming calls and messages with professionalism, assessing each inquiry and providing clear guidance, information, or referrals based on individual needs. • Record client interactions thoroughly in web-based platforms and CRM tools to maintain accurate case details and service history. • Stay informed on community programs, organizational offerings, and eligibility guidelines so information shared with clients remains current and reliable. • Work closely with internal departments and service teams to coordinate next steps and help resolve client concerns efficiently. • Deliver empathetic, service-focused communication across phone and digital channels while maintaining quality and consistency standards. • Use call center and business systems such as Avaya CMS, Epic, and other computer applications to manage communications and support daily workflow. • Assist with customer questions related to services, benefits, or billing matters by researching details and providing appropriate direction. • Contribute to a positive client experience by identifying issues, escalating complex situations when needed, and supporting timely resolution.
2026-05-04T00:00:00Z

Customer Experience Specialist

San Diego, CA
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a compassionate Customer Experience Specialist to join a mission-driven non-profit team in San Diego, California. This contract opportunity with permanent potential is ideal for someone who thrives in a fast-paced call center setting and is committed to connecting individuals with meaningful support and community resources. In this role, you will serve as a key point of contact for inbound inquiries while delivering respectful, informed service across multiple communication channels. The position offers the chance to build a long-term career while making a positive impact on the community every day. Responsibilities: • Handle incoming calls and client inquiries with professionalism, providing clear guidance, relevant information, and appropriate service referrals. • Record client interactions thoroughly and in a timely manner within web-based platforms and customer tracking systems. • Stay informed on current programs, community resources, and service offerings to ensure accurate support is provided. • Work closely with internal departments and partner teams to coordinate solutions that address client needs effectively. • Deliver a high standard of customer care in every interaction, maintaining empathy, patience, and professionalism. • Use call center and customer management tools to manage communications, track cases, and support service delivery. • Assist with benefit- or billing-related questions when applicable, ensuring issues are routed or resolved appropriately.
2026-05-04T00:00:00Z

Customer Experience Specialist

San Diego, CA
onsite
Temporary to Hire
20 - 20 USD / Hourly
We are looking for a compassionate Customer Experience Specialist to support a mission-driven non-profit organization in San Diego, California. This contract opportunity with permanent potential is ideal for someone who enjoys helping others, communicates with empathy, and can guide individuals to the right services and resources. In this role, you will serve as a key point of contact for incoming inquiries while maintaining accurate records and partnering with internal teams to deliver timely support. Responsibilities: • Manage incoming calls and inquiries, offering clear guidance, helpful information, and appropriate service referrals based on each individual’s needs. • Record client conversations and case details thoroughly in web-based platforms to ensure timely and accurate documentation. • Stay informed on community programs, organizational offerings, and available support resources in order to provide reliable assistance. • Work closely with colleagues across departments to coordinate responses and help resolve client concerns effectively. • Deliver a thoughtful, respectful, and service-focused experience across phone and digital communication channels. • Use customer service systems and related software tools to track interactions, update records, and support daily call center operations.
2026-05-04T00:00:00Z

Digital Strategist

Irvine, CA
onsite
Permanent / Full Time
130000 - 140000 USD / Yearly
We are looking for an experienced Digital Strategist to lead and refine our digital marketing initiatives within the mortgage industry. This role involves overseeing strategies in SEO, online reputation management, and marketing automation, with Salesforce serving as the core platform. The ideal candidate will combine strategic thinking with hands-on expertise to deliver measurable outcomes while maintaining compliance with industry regulations. Responsibilities:• Evaluate and implement scalable frameworks for customer segmentation and nurturing CRM/Salesforce campaigns.• Develop and implement a comprehensive SEO strategy that includes technical, on-page, and off-page optimizations.• Conduct keyword and competitive research to align marketing efforts with customer intent.• Lead online reputation management initiatives to enhance brand credibility and address potential risks.• Design and optimize marketing automation workflows, ensuring seamless integration with Salesforce systems.• Establish structured processes for monitoring, responding to, and generating customer reviews.• Manage and mentor team members and external partners to ensure accountability and high performance.• Translate business goals into actionable marketing plans with clear KPIs and priorities.• Monitor industry trends and algorithm updates, making data-driven recommendations for continuous improvement.• Ensure all marketing strategies comply with regulatory standards and align with the mortgage industry’s requirements.• Evaluate and implement scalable frameworks for customer segmentation and nurturing campaigns.
2026-04-22T00:00:00Z

Digital Marketing Specialist

Costa Mesa, CA
onsite
Temporary / Contract
31.6635 - 36.663 USD / Hourly
We are looking for a Digital Marketing Specialist to join a Contract opportunity supporting an insurance organization in Costa Mesa, California. This position is ideal for a paid social expert who can actively build, manage, and refine campaigns across several platforms while using performance insights to guide decisions. The role combines day-to-day campaign execution with analytical thinking, requiring close attention to budget pacing, funnel performance, and channel effectiveness. Responsibilities: • Launch, manage, and refine paid social advertising campaigns across multiple platforms, with a primary emphasis on Meta environments. • Monitor campaign delivery, spending, and key performance indicators to make timely adjustments that improve results. • Evaluate audience behavior and conversion trends to strengthen funnel performance and overall campaign strategy. • Partner with internal stakeholders across different lines of business to align campaign goals, messaging, and targeting plans. • Prepare regular performance updates by translating campaign data into clear reporting and actionable recommendations. • Use Excel and platform reporting tools to analyze large datasets, identify trends, and support optimization decisions. • Expand and manage activity across additional social channels such as TikTok, Reddit, Pinterest, and Snapchat as business needs require. • Maintain hands-on involvement in platform setup, trafficking, testing, and ongoing in-platform optimization in a fast-paced environment.
2026-04-27T00:00:00Z