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3 results for Communications Manager in Carlsbad, CA
- Irvine, CA
- onsite
- Permanent / Full Time
- 110000 - 130000 USD / Yearly
- <p>We are looking for a Client Relationship and Marketing Manager to strengthen client partnerships and lead marketing initiatives that support growth for an excellent law firm in Irvine, California. This role blends relationship management, business development coordination, and brand promotion to help deepen client engagement and expand market presence. The ideal candidate brings a thoughtful communication style, strong organizational skills, and experience working in a detail-focused services environment.</p><p><br></p><p>Responsibilities:</p><p>• Build and maintain strong relationships with clients by serving as a consistent point of contact and anticipating service needs beyond active engagements.</p><p>• Partner with attorneys and internal stakeholders to connect client priorities with appropriate firm resources and service offerings.</p><p>• Support business growth efforts by contributing to proposals, preparing pitch materials, and identifying opportunities to introduce additional practice areas.</p><p>• Keep client and prospect information current in the firm's CRM, including contact details, preferences, engagement history, and account activity.</p><p>• Gather client feedback through surveys and follow-up discussions, then translate findings into recommendations for leadership and account teams.</p><p>• Monitor client account trends, referral activity, and revenue performance to provide reporting that informs strategic decision-making.</p><p>• Coordinate external communications such as newsletters, announcements, surveys, and promotional campaigns for current, former, and prospective clients.</p><p>• Enhance brand visibility by helping manage marketing materials, website content, online listings, sponsorships, and event-related outreach.</p><p>• Organize speaking opportunities, seminars, conferences, and continuing education events that showcase attorney experience and strengthen market presence.</p><p>• Assist with recruiting efforts by supporting the identification, evaluation, and placement of candidates with relevant experience for open roles.</p>
- 2026-10-20T00:00:00Z
- San Ysidro, CA
- onsite
- Temporary / Contract
- 45 - 57 USD / Hourly
- <p>We're seeking a Telecom Engineer to support and enhance a modern cloud-based telecom and contact center environment. This role will focus on Cisco Webex Calling, Genesys Cloud, VoIP technologies, and a large-scale migration from Mitel to Cisco Webex. The ideal candidate is a hands-on problem solver who thrives in a collaborative team environment and takes ownership from issue identification through resolution.</p><p><br></p><p>Key Responsibilities</p><ul><li>Administer and support Cisco Webex Calling, Genesys Cloud, and other cloud telephony platforms.</li><li>Configure call routing, queues, call flows, agent settings, and user provisioning.</li><li>Support the ongoing migration from Mitel to Cisco Webex across multiple locations.</li><li>Troubleshoot telecom, contact center, routing, and voice service issues.</li><li>Manage telecom support tickets through full lifecycle resolution, including root cause analysis.</li><li>Maintain hybrid telecom environments during migration and transition periods.</li><li>Support telecom hardware, mobile devices, VoIP endpoints, and Microsoft Intune administration.</li><li>Participate in system upgrades, platform enhancements, and new technology deployments.</li><li>Recommend process improvements to enhance system performance and user experience.</li></ul><p><br></p>
- 2026-10-10T00:00:00Z
- San Diego, CA
- onsite
- Temporary / Contract
- 55 - 70 USD / Hourly
- <p>We are looking for a Telecom Engineer to support a healthcare organization in San Diego, California with the administration and optimization of modern voice and communications platforms. This Long-term Contract position focuses on maintaining reliable telephony services, improving user experience, and contributing to critical telecom initiatives across a hybrid environment. The ideal candidate brings hands-on expertise with cloud calling technologies, legacy voice systems, and responsive technical support in a fast-paced setting.</p><p><br></p><p>Responsibilities:</p><p>• Administer and optimize cloud telephony platforms, with primary responsibility for Genesys Cloud and Cisco Webex Calling environments.</p><p>• Support site-by-site voice platform rollouts as part of the migration from Mitel to Cisco Webex, ensuring minimal disruption to business operations.</p><p>• Contribute to telecom initiatives such as platform enhancements, technology deployments, and infrastructure modernization efforts.</p><p>• Maintain service continuity across both legacy and cloud-based voice systems during transitional periods.</p><p>• Investigate and resolve issues involving call queues, routing behavior, outages, and overall telecom performance.</p><p>• Provide break/fix support for existing Mitel systems while also supporting newer communication tools in production.</p><p>• Manage support tickets end to end, including diagnosis, resolution, root cause review, and recommendations to prevent repeat incidents.</p><p>• Administer endpoint management activities using Microsoft Intune to support telecom-related devices and user environments.</p><p>• Identify opportunities to streamline support processes, strengthen system reliability, and improve the overall end-user experience.</p><p>• Communicate clearly on ticket progress, project updates, and emerging support priorities while delivering high-quality customer service.</p>
- 2026-10-14T00:00:00Z