We are looking for a skilled Systems Administrator to join our team in Fairview Park, Ohio. This role involves managing and maintaining server systems, networks, and computer infrastructure to ensure seamless operations. The ideal candidate will have a strong background in Microsoft technologies, troubleshooting expertise, and a proactive approach to system management.<br><br>Responsibilities:<br>• Install, configure, and manage Microsoft Server 2025 to support organizational needs.<br>• Document and update records related to network configurations, server setups, and computer systems.<br>• Address and resolve service calls on a daily basis to maintain operational efficiency.<br>• Provide on-call support to ensure timely responses to critical issues.<br>• Travel approximately 15% of the time to support remote operations or client needs.<br>• Collaborate on various projects and tasks as assigned to improve systems and processes.<br>• Implement security measures and monitor system performance to mitigate risks.<br>• Manage basic Linux systems to support diverse technology requirements.<br>• Utilize Microsoft Active Directory, Azure, and SharePoint for effective system management.
We are looking for a skilled Business Systems Analyst to join our team in Westlake, Ohio. This role is ideal for someone who thrives on analyzing complex data, translating business needs into actionable solutions, and collaborating across teams to enhance system functionality. The successful candidate will bring expertise in business analysis and a proactive approach to ensuring seamless project execution and client satisfaction.<br><br>Responsibilities:<br>• Analyze and interpret data files to translate between proprietary and standard formats, ensuring efficient resolution of business challenges.<br>• Document and implement functional requirements, technical specifications, and templates tailored to client needs while leveraging deep product knowledge.<br>• Review complex data sets, create mapping documents, and provide guidance on best practices to meet client requirements.<br>• Utilize internal databases to identify coding issues and recommend necessary adjustments.<br>• Act as a liaison between teams, managing system enhancements, defect resolution, and validation processes in collaboration with QA teams.<br>• Build and maintain strong relationships with clients, including executive-level stakeholders, and effectively communicate technical and non-technical concepts.<br>• Collaborate with IT teams to develop or improve client products, ensuring business requirements are met, conducting validations, and delivering end-user documentation and training.<br>• Identify opportunities for system improvements and escalate issues to ensure timely resolutions.<br>• Lead discussions with clients to understand their needs and provide strategic guidance, demonstrating professionalism and technical expertise.<br>• Participate in Agile-focused daily stand-up meetings and contribute to project success through disciplined adherence to the Software Development Lifecycle.
<p>We are looking for a Database Administrator with a strong background in database administration to join our team in Cleveland, Ohio. In this role, you will be responsible for designing, implementing, and maintaining database systems to meet business needs while ensuring optimal performance and security. The ideal candidate will have a proven track record in managing complex database solutions and collaborating with stakeholders to deliver high-quality results.</p><p><br></p><p>Responsibilities:</p><p>• Assess database requirements by engaging with stakeholders and analyzing current and future application needs.</p><p>• Design and recommend database structures, security protocols, and backup and recovery strategies tailored to business objectives.</p><p>• Develop technical specifications for application upgrades and new implementations, ensuring alignment with project goals.</p><p>• Collaborate with project managers, system owners, and vendors to coordinate installation requirements and schedules.</p><p>• Create detailed project plans and timelines for database installations and software releases.</p><p>• Implement database systems based on technical requirements and business processes.</p><p>• Optimize database performance by configuring parameters and deploying updates for Oracle and Microsoft SQL Server.</p><p>• Monitor and fine-tune database systems to ensure reliability, efficiency, and scalability.</p><p>• Provide technical guidance and support for cloud-based database solutions, including AWS, Azure, and Google Cloud Platform.</p><p>• Stay up-to-date with advancements in database technologies to recommend improvements and innovative solutions.</p>
<p>Provides comprehensive design, installation, project management, maintenance, testing, and support at the highest level for all hosted applications and elements of the global I/T infrastructure. Assists in planning, organizing, and controlling the activities of the hosting team. Consults with I/T leadership, internal stakeholders, and external customers to resolve complex hosting-related technical problems. Oversees new hardware, software, and hosting site installations, upgrades, and troubleshooting efforts. Reviews and acts on daily quality assurance and diagnostic support for hosted infrastructure at both internal and commercial hosting sites. Receives minimal supervision and serves as a technical leader for other team members. Acts as project manager for hosting projects, installations, and support initiatives, and serves as <strong>Manager, Datacenter Operations</strong> as requested.</p><p><br></p><p><strong>Duties and Responsibilities</strong></p><ol><li>Maintain and support global web solutions utilizing IIS, Apache, Tomcat, JRUN, ColdFusion, .NET, HTML, ASP, PERL, Microsoft tools, and various web server and DBMS platforms.</li><li>Partner with client management, global technology developers, and external customers to design and implement complex hosted applications across existing and new infrastructure.</li><li>Assist in scheduling, designing, upgrading, and maintaining scalable systems supporting internal and commercial hosting initiatives; provide hands-on support as needed.</li><li>Build, configure, and support hardware and software on Windows and Linux/Unix servers to enable deployment of global hosted applications.</li><li>Lead troubleshooting and provide advanced technical support for global hosted applications to developers, publishers, external customers, and internal teams.</li><li>Develop and guide scripting efforts to automate, monitor, and manage the global hosting environment.</li><li>Collaborate with commercial outsource providers to build, modify, tune, and support infrastructure for hosted applications.</li><li>Direct the collection and analysis of performance data on web infrastructure and recommend improvements.</li><li>Ensure adherence to security standards to protect company and client information assets at all times.</li><li>Perform other duties as assigned.</li></ol><p><br></p><p><br></p><p><br></p>
<p><strong>Office Administrator (HVAC/Plumbing/Construction)</strong></p><p><strong>Position Overview:</strong></p><p>We are seeking an experienced and self-driven Office Administrator to oversee day-to-day administrative operations in a fast-paced HVAC, plumbing, or construction office. This is a standalone position; the successful candidate will serve as the primary administrative resource and must demonstrate the ability to work independently, prioritize tasks, and maintain a high level of professionalism.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage all administrative functions within the office, including scheduling, correspondence, document control, and file maintenance</li><li>Process invoices, billing, and assist with payroll duties; accuracy and attention to detail are essential</li><li>Provide exceptional customer service to clients, vendors, and internal staff in person, via phone, and by email</li><li>Prepare estimates, proposals, and other documents relevant to HVAC/plumbing/construction projects</li><li>Track project timelines, maintain logs, and coordinate with field staff for job status updates</li><li>Maintain records related to compliance, certifications, and insurance</li><li>Efficiently utilize Microsoft Excel for reports, project tracking, and administrative support tasks</li><li>Identify opportunities to improve office processes and implement best practices to support business objectives</li></ul>
We are looking for an experienced HRIS Analyst to oversee and optimize human resources technology systems within our organization. This role involves ensuring the accuracy and efficiency of HR data, enhancing system functionality, and supporting operational processes through effective analytics and system management. The ideal candidate will work collaboratively across departments to drive improvements, maintain compliance, and deliver valuable insights.<br><br>Responsibilities:<br>• Manage updates, configurations, and integrations for HR systems to improve functionality while minimizing disruptions.<br>• Ensure seamless data flow and accurate system integration across HR platforms.<br>• Collaborate with departments to define and document business requirements for system enhancements.<br>• Test and validate system features, upgrades, and workflows for optimal performance and user satisfaction.<br>• Provide training to system users in partnership with Learning & Development to ensure consistent adoption.<br>• Partner with HR, IT, and Payroll teams to streamline processes, address issues, and enhance system operations.<br>• Support HR technology projects such as implementations, upgrades, and annual initiatives like open enrollment.<br>• Coordinate change control processes with internal teams and external vendors to ensure proper documentation.<br>• Conduct regular audits to maintain data accuracy and compliance with governance requirements.<br>• Develop and present HR reports and dashboards to inform strategic decision-making and identify trends.
<p><br></p><p><strong>Human Resources Administrator</strong></p><p>Our team is seeking a proactive and detail-oriented Human Resources Administrator to support daily HR operations and contribute to strategic initiatives during a period of systems transition. This individual will serve as a key resource for HR administrative functions, ensuring business processes remain efficient and compliant.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Screen, organize, and track job applicants to facilitate effective recruitment workflows.</li><li>Support year-end HR activities, including data audits, process reviews, and document management.</li><li>Conduct audit tasks and spot checks to ensure accurate HR records and compliance with internal standards.</li><li>Assist with nondiscrimination testing modules, ensuring all required regulatory guidelines are met.</li><li>Support annual W2 processing, including data validation and quality assurance.</li><li>Perform a variety of HR operational tasks as assigned, adapting quickly to evolving priorities.</li><li>Work independently as a self-starter and collaborate well within a dynamic team environment.</li><li>Provide administrative support during the migration from Paycor to ADP, including troubleshooting data and workflow issues.</li></ul><p><br></p><p><br></p>
<p>We are looking for skilled Help Desk Analysts to join our team on a long-term contract basis. In this role, you will play an integral part in supporting a nationwide infrastructure upgrade project across over 4,300 locations. This position offers an exciting opportunity to work collaboratively in a dynamic environment while ensuring the success of critical IT operations.</p><p><br></p><p>Responsibilities:</p><p>• Provide technical support and troubleshooting for pre- and post-validation of IT equipment during a large-scale switch upgrade.</p><p>• Handle incoming service desk tickets, ensuring timely resolution and clear documentation of issues.</p><p>• Collaborate with team members to ensure smooth progress and implementation of IT infrastructure changes.</p><p>• Utilize Active Directory and Microsoft Windows 10 to address and resolve user-related concerns.</p><p>• Maintain detailed records of technical issues and resolutions to enhance support efficiency.</p><p>• Communicate with end-users effectively, providing guidance and support to resolve technical challenges.</p><p>• Conduct quality checks on IT equipment to ensure compliance with upgrade requirements.</p><p>• Work closely with team leads to prioritize tasks and meet project deadlines.</p><p>• Identify potential risks or issues during the upgrade process and propose solutions.</p><p>• Support a rotating schedule to ensure consistent coverage and support throughout the project timeline</p>
We are looking for a skilled Digital Marketing Specialist to take on the role of a HubSpot administrator within our team. This long-term contract position is ideal for someone with expertise in managing workflows, creating custom objects, and optimizing processes using the HubSpot platform. The successful candidate will play a vital role in ensuring the platform's functionality aligns with organizational goals.<br><br>Responsibilities:<br>• Act as the primary administrator for the HubSpot platform, overseeing integrations and system configurations.<br>• Develop and maintain custom objects, workflows, and automated processes to enhance operational efficiency.<br>• Assess current workflows and processes, recommending improvements for scalability and compliance.<br>• Provide expert advice on HubSpot best practices and governance standards.<br>• Collaborate with internal teams to understand priorities and deliver solutions accordingly.<br>• Participate in regular check-ins with stakeholders to report progress and align on objectives.<br>• Independently complete assigned tasks based on weekly alignment meetings.<br>• Offer training and guidance to internal teams to maximize HubSpot utilization.<br>• Continuously monitor the platform to ensure smooth operation and address any technical issues.
<p>We are looking for Help Desk Analysts to join a long-term contract position. This opportunity involves supporting an extensive infrastructure upgrade project across 4,300 locations nationwide. The role requires exceptional technical expertise, attention to detail, and strong communication skills to ensure seamless validation of IT equipment during pre- and post-upgrade phases.</p><p><br></p><p>Responsibilities:</p><p>• Provide technical support for IT equipment validation during pre- and post-upgrade stages.</p><p>• Troubleshoot and resolve issues related to Active Directory and Windows 10 environments.</p><p>• Manage service desk tickets efficiently, ensuring timely resolution and documentation.</p><p>• Collaborate with team members to ensure consistent support across multiple locations.</p><p>• Utilize call center experience to assist users with technical issues and inquiries.</p><p>• Maintain accurate records of equipment validation and troubleshooting activities.</p><p>• Communicate effectively with stakeholders to report progress and escalate complex issues.</p><p>• Support infrastructure upgrades by ensuring equipment functionality and system compatibility.</p><p>• Work in designated shifts to provide continuous support across varied schedules.</p><p>• Assist team leads in coordinating efforts and optimizing workflows.</p>
<p>We are looking for a skilled End User Support Specialist to join our team in Walton Hills, Ohio. In this role, you will provide end-user technical support, troubleshoot issues with hardware, software, and networks, and ensure seamless operations for our employees. This Contract to permanent position offers the opportunity to work in a dynamic environment while utilizing your expertise in Office 365 administration and Microsoft technologies.</p><p><br></p><p>Responsibilities:</p><p>• Provide technical support for Office 365 applications, including troubleshooting issues with Outlook, Teams, SharePoint, and OneDrive.</p><p>• Manage user accounts, password resets, and access permissions using the Microsoft 365 Admin Center.</p><p>• Diagnose and repair hardware problems for desktops, laptops, printers, and other peripheral devices.</p><p>• Assist in resolving Windows operating system errors and basic networking connectivity issues.</p><p>• Maintain detailed records of incidents and resolutions in the ticketing system for future reference.</p><p>• Educate employees on effective use of Office 365 tools and security best practices.</p><p>• Collaborate with the IT team to address complex technical challenges and ensure prompt solutions.</p><p>• Perform desktop imaging and configuration to prepare workstations for deployment.</p><p>• Support Active Directory operations, including user account management and directory updates.</p><p>• Stay updated on the latest Microsoft technologies and assist in implementing system improvements.</p>
<p>We are looking for a skilled Data Analyst III to join our <strong>remote </strong>team on a long-term contract. This role involves conducting detailed financial analyses, identifying trends, and delivering actionable recommendations that drive business success. The ideal candidate will independently collaborate with multiple business groups and top-tier stakeholders to enhance processes and implement data-driven solutions.</p><p><br></p><p>Responsibilities:</p><p>• Perform in-depth analyses to identify trends and provide actionable recommendations to improve business processes.</p><p>• Present findings through clear summaries, visualizations, and discussions, gaining stakeholder commitment for implementation.</p><p>• Develop advanced data models and programs to support complex business analyses.</p><p>• Collaborate with business partners to assess information needs and translate them into actionable projects.</p><p>• Retrieve, verify, and prepare data from multiple sources for analysis, ensuring accuracy and reliability.</p><p>• Create comprehensive queries, tools, and spreadsheets to support management decision-making.</p><p>• Compile reports, graphs, and charts to forecast trends and recommend process improvements.</p><p>• Act as a liaison for departmental projects, sharing expertise and supporting cross-functional initiatives.</p><p>• Mentor less experienced staff by providing guidance on assignments and training.</p><p>• Deliver data insights to external agencies, vendors, and stakeholders when required.</p>
We are looking for a skilled and motivated Network Manager to oversee our organization's IT infrastructure and systems in Richfield, Ohio. This role requires a dynamic leader who can ensure the seamless operation of technology systems while driving strategic improvements to meet organizational goals. The ideal candidate will bring a proactive approach to managing network design, system maintenance, and team collaboration.<br><br>Responsibilities:<br>• Lead and supervise IT staff to ensure optimal performance and support for the organization's infrastructure.<br>• Oversee the functionality and maintenance of key IT systems, including servers, networks, mobile devices, storage solutions, backups, and disaster recovery protocols.<br>• Research and recommend new technologies to enhance system efficiency and cost-effectiveness.<br>• Maintain accurate documentation of systems, procedures, and inventory to ensure organizational compliance and readiness.<br>• Plan and execute IT projects with a focus on achieving strategic objectives.<br>• Collaborate with all departments to ensure effective communication and alignment on IT-related initiatives.<br>• Develop and manage the annual IT budget, ensuring cost-effective allocation of resources.<br>• Conduct annual IT audits and ensure compliance with industry standards.<br>• Establish and maintain relationships with vendors and third-party providers, ensuring contracts and licensing are up-to-date and cost-effective.<br>• Mentor and coach direct reports, fostering growth and enhancing team performance.
