2 results for Help Desk Analyst in Canton, OH

Workplace Experience Support Specialist

Cleveland, OH
remote
Temporary
21.00 - 22.00 USD / Hourly
<ul><li>Position: Workplace Experience Support Specialist / Location Service Specialist (about 4-week CONTRACT position)</li><li>Location: Cleveland, Ohio, CUYAHOGA, 44114, United State</li><li>Type: 100% ONSITE </li><li>Tentative Hourly Pay Rate: $22 per hour</li></ul>Essential Duties<ul><li>Plans with Location Services Manager or Supervisor then executes under minimal to no direction the completion of Location Services projects such as moves repairs cleaning conference room preparation meeting and event coordination and ensuring pantries are adequately supplied.</li><li>Will also perform daily walk throughs of the location and follow up on maintenance issues raised by the Location Services Manager or Supervisor or others within the location.</li><li>Will coordinate with vendors and building management on life/safety and repair items.</li><li>Will escalate and provide status to the Location Services Supervisor or Manager when necessary.</li><li>Looks to streamline and improve inefficient processes in order to successfully manage ordering and maintaining inventory.</li><li>Purchases and maintains inventory of facilities/janitorial supplies and equipment by monitoring inventory and reordering materials before depletion.</li><li>Determines if supplies should be purchased directly from an approved vendor or put out to bid.</li><li>Maintains vendor relationships processes payments and meets with Location Services Supervisor or Manager to track and analyze total spend as it relates to the budget.</li><li>When performing daily walk throughs take note of possible issues and investigate cost efficient ways to upgrade or replace failed/failing building systems water lines/electric lines/lighting/HVAC.</li><li>Determine trends from frequent requests and advise Location Services Supervisor or Manager of necessary projects which would be cost beneficial to the Firm.</li></ul> Provides routine direction and support as necessary in one or more of the following areas:<ul><li>Mail services including distribution of mail UPS FedEx and other packages coordination of courier services researching and resolving any issues with packages that are improperly addressed or packaged and assisting employees with mailing needs</li><li>Assisting employees with large photocopy scanning and binding jobs ensuring timely completion of submitted jobs</li><li>Locating and checking out client files maintenance of client records and documents ordering files from offsite storage facility and record retention.</li><li>Maintaining and ordering office supplies</li><li>Maintaining Location Services budget</li><li>Visitor management and reception activities ensuring quality customer service</li><li>Meeting and event coordination to include catering request and receiving orders conference room coordination and audio-visual equipment support</li><li>Manage the building card access systems promptly ensuring exiting employees are termed in the systems and new cards are issued to both new employees and those who lost their IDs.</li></ul>
2026-02-27T18:23:44Z

Workday HCM Support Specialist

Cleveland, OH
onsite
Temporary
47.50 - 55.00 USD / Hourly
We are looking for a skilled Workday HCM Support Specialist to join our team in Cleveland, Ohio. In this role, you will focus on maintaining and stabilizing Supervisory Organizations, supporting payroll activities, and assisting with foundational data management across Workday modules. This is a long-term contract position ideal for an experienced Workday specialist who thrives in hands-on environments and can bridge the gap between technical implementation and HR/Payroll operations. Responsibilities: • Manage and troubleshoot Supervisory Organization structures, ensuring accurate hierarchy logic and reporting lines. • Oversee mapping processes related to payroll, benefits, time tracking, and system security compliance. • Validate and maintain organizational changes in alignment with Workday standards and civil service rules. • Support payroll parallel testing by analyzing employee and position data for accuracy and consistency. • Conduct system updates, configuration changes, and data uploads using Enterprise Interface Builder (EIB) tools. • Proactively identify and resolve system issues while collaborating with HR, Payroll, and external consultants. • Monitor the impact of system changes on integrations, security roles, and business processes. • Research and apply Workday Community best practices to optimize system functionality and resolve challenges. • Serve as a subject-matter expert, providing guidance to non-technical stakeholders and ensuring smooth workflows. • Maintain ownership of initiatives, driving tasks forward independently and ensuring project success.
2026-03-02T22:18:39Z