10 results for Desktop Support Analyst in Canton, OH

Help Desk/Desktop Support Analyst

Cleveland, OH
onsite
Temporary
27.00 - 30.00 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Cleveland, OH. In this contract to hire position, you will play a key role in supporting IT systems, resolving technical issues, and ensuring smooth operations across a multi-site organization. This role is ideal for someone with strong attention to detail, excellent problem-solving skills, and the ability to work effectively both independently and within a team environment. Responsibilities: • Install and configure PC hardware and software to meet organizational needs. • Handle onboarding and offboarding tasks for end users, ensuring smooth transitions. • Diagnose and troubleshoot network and hardware issues to maintain system functionality. • Perform routine server maintenance and upgrades to optimize performance. • Participate in IT projects, contributing to planning and execution activities. • Execute technical tasks as directed by the information systems team. • Update and maintain user guides and technical documentation to ensure accuracy. • Support IT shared services across the organization to enhance efficiency. • Utilize help desk systems to track and resolve service tickets promptly. • Ensure compliance with safety protocols while working in manufacturing environments.
2026-03-10T18:13:48Z

Application Support Specialist

Greater Cleveland, OH
onsite
Permanent
70000.00 - 80000.00 USD / Yearly
We are looking for an Application Support Specialist to join our team in Greater Cleveland, Ohio. In this role, you will provide expert-level support for enterprise applications, ensuring smooth operation and user satisfaction. You will collaborate with internal teams to troubleshoot issues, enhance system functionality, and drive process improvements. Responsibilities:• Administer and maintain enterprise applications such as Microsoft Dynamics and Bullhorn to ensure optimal performance.• Manage user accounts, security settings, and configurations within Microsoft 365.• Provide technical support for application-related issues, resolving them promptly to minimize downtime.• Collaborate with various departments to identify and implement system improvements and enhancements.• Oversee integrations between SaaS platforms, ensuring seamless data flow and functionality.• Utilize ticketing systems to track and manage application issues and changes effectively.• Maintain vendor relationships to ensure timely support and updates for enterprise applications.• Develop and manage reporting tools, dashboards, and workflows to optimize business processes.• Ensure compliance with best practices in system customization and data management.
2026-03-10T18:23:44Z

Service Technician

Akron, OH
onsite
Permanent
40000.00 - 65000.00 USD / Yearly
We are looking for a dedicated Service Technician to join our team in Akron, Ohio. In this role, you will specialize in installing, maintaining, and troubleshooting video surveillance systems, alarms, access control systems, and other low-voltage technologies. Your work will contribute directly to ensuring the safety and security of our clients' properties. Responsibilities: • Install, maintain, and repair video surveillance systems, burglar alarms, fire alarms, and access control systems. • Diagnose and resolve technical issues related to low-voltage wiring and security systems. • Perform routine inspections and preventative maintenance to ensure optimal system performance. • Collaborate with clients to understand their security needs and deliver tailored solutions. • Adhere to industry standards and client specifications during all installations. • Document all work performed, including system configurations and maintenance activities. • Provide both on-site and remote technical support to address system concerns. • Work closely with team members to ensure the successful completion of projects.
2026-03-26T18:04:10Z

Parts Coordinator

Cleveland, OH
onsite
Permanent
50000.00 - 52000.00 USD / Yearly
A growing organization in the data center cooling industry is seeking a Parts Coordinator to support their aftermarket HVAC operations. This role is ideal for someone who is detail‑oriented, customer‑focused, and skilled at managing parts, inventory, and service support in a fast‑paced environment.Position OverviewThe Parts Coordinator will manage the full lifecycle of HVAC parts, support technicians and customers, and ensure accurate and efficient inventory operations. This role directly contributes to technician productivity, customer satisfaction, and overall service efficiency.Key Responsibilities<ul><li>Assist customers and technicians with parts requests, quotes, orders, returns, and warranty claims.</li><li>Communicate with vendors, service teams, and technical support to resolve parts‑related issues.</li><li>Receive, tag, allocate, and organize parts daily while maintaining inventory accuracy.</li><li>Perform routine cycle counts and reconcile discrepancies.</li><li>Identify upsell or cross‑sell opportunities based on customer needs.</li><li>Maintain a clean and organized warehouse environment.</li><li>Support stocking level decisions and general process improvement efforts.</li></ul>
2026-03-11T13:48:45Z

Access Control Technician

Greater Cleveland, OH
onsite
Permanent
50000.00 - 80000.00 USD / Yearly
We are looking for a skilled Access Control Technician to join our team in Greater Cleveland, Ohio. In this role, you will be responsible for installing, maintaining, and troubleshooting advanced security systems, including video surveillance and access control solutions. The ideal candidate will have a strong background in network cabling and low voltage systems, along with a commitment to delivering exceptional service. Responsibilities:• Travel to customer sites to install and configure video, security, and access control systems, including solutions from manufacturers such as Verkada, Hanwha, and Honeywell.• Perform routine maintenance, diagnose issues, and repair access control components like electric strikes, mag locks, card readers, sensors, and control boards.• Interpret technical documents such as blueprints, schematics, and manuals to ensure accurate equipment installation.• Ensure compliance with local codes and regulations related to access control and fire safety during installations.• Collaborate with customers to assess their security needs and recommend appropriate solutions.• Maintain detailed documentation of installations, repairs, and maintenance activities, adhering to company policies and customer requirements.• Work with network cabling, fiber-optic systems, and low voltage equipment to support security infrastructure.• Provide technical support and guidance to customers, ensuring their systems are fully operational and optimized.• Stay updated on industry trends and advancements in security technology to continuously improve service offerings.
2026-03-19T20:13:50Z

Business Analyst III

New Castle, PA
onsite
Permanent
100000.00 - 120000.00 USD / Yearly
We are looking for a skilled Business Analyst III to join our dynamic team in New Castle, Pennsylvania. In this role, you will leverage your expertise to analyze business processes, identify solutions, and drive improvements within a manufacturing environment. This position offers the opportunity to work on impactful projects, collaborate with cross-functional teams, and contribute to organizational success through strategic analysis and problem-solving. Responsibilities: • Analyze business processes and systems to identify areas for improvement and implement effective solutions. • Collaborate with stakeholders across departments to gather requirements and ensure alignment with business goals. • Develop and maintain detailed documentation, including workflows, user requirements, and system specifications. • Lead and support the implementation of manufacturing systems, including Cloud Suite Industrial/Syteline. • Utilize strong problem-solving skills to resolve issues and optimize system performance. • Manage projects from initiation to completion, ensuring timely delivery and adherence to budget. • Provide training and coaching to team members, promoting knowledge sharing and skill development. • Conduct data analysis and create reports to support strategic decision-making. • Ensure compliance with organizational standards and maintain confidentiality of sensitive information. • Travel regionally and nationally as needed, approximately 15-20%, to support project requirements.
2026-03-17T14:28:47Z

IT Manager

Cleveland, OH
onsite
Permanent
80000.00 - 100000.00 USD / Yearly
We are looking for an experienced IT Manager to oversee end-user technology support and endpoint operations across our organization in Cleveland, Ohio. In this role, you will lead a team responsible for service desk operations, endpoint lifecycle management, and IT service management processes, ensuring optimal service quality and continuous improvement. This highly visible position offers the chance to directly enhance company efficiency and profitability while fostering a culture of responsiveness and innovation. Responsibilities: • Provide leadership and direction for the IT Operations team, including performance management and setting measurable objectives. • Mentor team members to strengthen technical skills and improve service delivery. • Supervise Tier 1 and Tier 2 end-user support across all company locations, ensuring timely issue resolution. • Define, monitor, and report on key performance indicators such as response times, service quality, and compliance. • Oversee the configuration and maintenance of the company’s IT service management platform, including workflows and reporting dashboards. • Manage endpoint lifecycle processes, including deployment, provisioning, and compliance using Microsoft Intune and related technologies. • Develop and implement automation strategies to enhance operational efficiency. • Collaborate with cybersecurity teams on endpoint security and vulnerability remediation. • Coordinate user access provisioning and deprovisioning to align with company policies. • Maintain vendor relationships and assist with budgeting and lifecycle planning for hardware and software assets.
2026-04-07T13:13:42Z

Integration Manager

Greater Cleveland, OH
onsite
Permanent
100000.00 - 125000.00 USD / Yearly
We are looking for a highly skilled Integration Manager to oversee system integrations and ensure seamless communication between various software platforms. This role requires a detail-oriented individual with a strong technical background and the ability to manage change effectively within a dynamic environment. Join our team in Greater Cleveland, Ohio, where you will play a key role in optimizing business processes and driving efficiency. Responsibilities:• Manage the implementation and integration of systems to align with business goals.• Collaborate with stakeholders to gather and document business requirements for system enhancements.• Develop and maintain custom reports using tools like Crystal Reports and Microsoft SQL.• Lead change management initiatives to ensure smooth transitions during system upgrades or modifications.• Troubleshoot and resolve integration issues to maintain system performance and reliability.• Provide detailed technical documentation and training to users on system functionalities.• Coordinate with cross-functional teams to ensure alignment on integration objectives.• Monitor and analyze system performance to identify areas for improvement.• Stay updated on industry trends and best practices to enhance integration processes.
2026-03-10T20:53:47Z

IT Infrastructure Manager

Cleveland, MA
onsite
Permanent
100000.00 - 150000.00 USD / Yearly
We are looking for an experienced IT Infrastructure Manager to oversee and optimize our organization's technology systems in Cleveland Ohio. This role requires a deep understanding of server hardware, virtualization platforms, cloud services, and networking technologies to ensure seamless operations and robust security across complex environments. The ideal candidate will bring strong technical expertise and leadership skills to manage multi-domain systems, drive innovation, and support business needs. Responsibilities:• Manage and maintain server hardware, including Microsoft Server, VMware, and Hyper-V virtualization platforms.• Oversee cloud infrastructure on platforms such as Microsoft Azure, Google Cloud, and others to ensure scalability and reliability.• Administer core services, including Active Directory, file/print management, certificates, and identity services.• Implement and manage storage solutions along with backup and recovery protocols to safeguard data integrity.• Ensure the smooth operation of multi-tenant, multi-cloud, multi-domain, and multi-forest environments.• Supervise endpoint and device management for PCs, Macs, peripherals, printers, and mobile devices using tools like Intune.• Lead the deployment and management of Microsoft 365 technologies, including Exchange, SharePoint, Teams, OneDrive, and Office applications.• Configure and maintain networking components such as firewalls, switches, routers, and access points, with expertise in Fortinet platforms.• Monitor data center operations, including racks, cabling, power systems, cooling, and fire suppression mechanisms.• Establish proactive monitoring and alerting systems, with a focus on automated remediation processes.
2026-03-26T13:48:44Z

IT Manager

Akron, OH
onsite
Permanent
100000.00 - 140000.00 USD / Yearly
We are looking for an experienced IT Manager to oversee the technology operations of our organization in Akron, Ohio. This role requires a strategic thinker who can ensure systems are efficient, secure, and aligned with business goals. The ideal candidate will thrive in managing infrastructure, cybersecurity, software platforms, and vendor relationships while driving innovation and technology adoption. Responsibilities: • Oversee the performance, reliability, and security of all organizational technology systems and infrastructure. • Collaborate with the managed service provider to manage network infrastructure, server environments, cloud systems, and workstation provisioning. • Maintain and update documentation for network diagrams, system inventories, vendor contracts, and licensing records. • Administer and manage company software platforms, including settlement production systems, document management tools, and communication systems. • Evaluate and implement new software solutions, ensuring seamless integration between existing platforms. • Develop and enforce cybersecurity protocols, including multi-factor authentication, endpoint protection, and security awareness training. • Manage compliance with industry standards and regulatory requirements related to data privacy and cybersecurity. • Oversee telecommunications infrastructure, ensuring reliability and uptime for internet services and network connectivity. • Create and deliver training programs for staff to improve adoption of company technologies and workflows. • Identify and implement workflow automation, AI tools, and innovative digital solutions to enhance operational efficiency.
2026-03-19T16:58:44Z