<p>We are looking for a Administrative/Customer Service Coordinator to join a team in Hudson, Wisconsin in a Contract to Permanent opportunity. This role is ideal for someone who enjoys helping customers, managing administrative tasks, and keeping documentation accurate and organized. The position combines inbound call support, problem resolution, and clerical coordination in a fast-paced environment where strong communication and attention to detail are essential.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming inquiries from internal partners and external customers with professionalism, empathy, and timely follow-up.</p><p>• Handle challenging customer interactions by calming concerns, identifying solutions, and ensuring issues are resolved appropriately.</p><p>• Review, complete, and update forms and supporting documentation while maintaining accurate digital files and records.</p><p>• Assist with accounts receivable-related processes by checking service authorizations for accuracy and coordinating needed corrections with appropriate representatives.</p><p>• Maintain clear communication across teams to support workflow coordination, scheduling needs, and service-related updates.</p><p>• Use business applications and office software, including tools such as Adobe and DocuSign, to manage documents and support operational tasks.</p><p>• Follow company policies, compliance standards, and applicable regulations while handling customer information and internal records.</p><p>• Take part in training and ongoing development activities to strengthen product knowledge, system proficiency, and service delivery.</p><p>• Apply sound judgment and problem-solving skills to prioritize work, address administrative issues, and support efficient daily operations.</p><p>• 50 - 70 outbound calls per day </p>
<p>We are seeking a knowledgeable facilities coordinator to ensure an optimal working environment. In this role, you will be responsible for maintaining office building supplies, ordering office supplies and providing administrative assistance to cross functional teams in the organization. <strong>Facilities Coordinator Responsibilities:</strong></p><ul><li>Managing vendors for building and equipment maintenance.</li><li>Responding to urgent maintenance calls.</li><li>Managing office supply needs.</li><li>Liaising with vendors and suppliers on behalf of senior managers.</li><li>Reporting to the Facilities Manager on a regular basis.</li><li>Documenting processes and keeping maintenance records.</li><li>Monitoring maintenance budget spending.</li></ul>
<p>Our client is an innovator in the design, automation, and management of processing solutions for complex regulatory and legal dispute resolution programs. They specialize in translating complex regulations into clear program rules, developing customized workflow systems, and efficiently managing high volumes of transactions to deliver proven results for their clients.</p><p><br></p><p>They are seeking a detail-oriented and professional Case Coordinator to support the day-to-day administration of arbitration cases and administrative hearings. This role is well-suited for someone with prior legal or paralegal experience who thrives in a fast-paced environment, can manage multiple priorities, work independently within a collaborative team, and provide exceptional service to external parties.</p><p><br></p><p>In this role, you will be responsible for administering arbitration cases from initiation through resolution, ensuring strict compliance with established rules, procedures, and deadlines throughout the process.</p><p><br></p><p>Key Responsibilities</p><ul><li>Manage a caseload of arbitration matters in accordance with established rules and procedures</li><li>Accurately enter and maintain case information in a proprietary case management system</li><li>Review legal filings and documents for procedural compliance</li><li>Identify and evaluate case management issues and escalate complex matters as appropriate</li><li>Draft professional correspondence guiding parties through the arbitration process (without providing legal advice)</li><li>Monitor, collect, and record payments for arbitration services</li><li>Schedule and administer conferences, arbitrations, and mediations with parties and appointed neutrals</li><li>Respond to inquiries via phone, email, and mail in a timely, respectful, and accurate manner</li><li>Communicate effectively with internal team members and external parties</li><li>Provide backup support for administrative staff, including mail handling and case entry, as needed</li></ul><p><br></p><p><br></p>
<p>We are looking for a detail-oriented Patient Care Coordinator to support financial clearance activities. This Long-term Contract position focuses on insurance verification, benefit review, prior authorization support, and patient cost communication within a fast-paced healthcare revenue cycle environment. The ideal candidate brings front-end revenue cycle experience, strong knowledge of payer guidelines, and the ability to work independently while contributing to a collaborative team. Success in this role requires accuracy, sound judgment, and clear communication with patients, payers, and internal care teams.</p><p><br></p><p>Responsibilities:</p><p>• Review insurance coverage for upcoming services and document verification details accurately within the electronic health record.</p><p>• Evaluate active benefits, policy effective dates, service limitations, authorization requirements, and expected patient out-of-pocket responsibility.</p><p>• Prepare patient-friendly cost estimates and explain financial obligations before scheduled visits, procedures, or stays.</p><p>• Identify insufficient coverage situations and connect patients or families with financial counseling or available assistance programs.</p><p>• Support prior authorization and payer-related clearance activities to help reduce delays, denials, and reimbursement issues.</p><p>• Manage assigned work queues efficiently while meeting established productivity and quality standards in a high-volume setting.</p><p>• Collaborate with clinical and revenue cycle teams to clarify documentation, resolve coverage questions, and support timely patient access.</p><p>• Provide guidance to less experienced colleagues when needed on payer rules, benefit interpretation, and financial clearance processes.</p><p>• Complete additional business office tasks and special assignments as needed to support departmental operations.</p>
<p>We are looking for a Patient Care Coordinator to support claims resolution and financial clearance activities for a healthcare organization.This long-term contract position is ideal for someone with hands-on experience in healthcare revenue cycle operations, insurance verification, prior authorization, and patient financial communication. The person in this role will work in a fast-paced, queue-driven environment, handling claim-related issues, validating coverage, and helping patients understand billing and benefit responsibilities while maintaining accurate documentation in electronic health record systems.</p><p><br></p><p>Responsibilities:</p><p>• Investigate and correct claim issues caused by incomplete, inaccurate, or missing billing information so accounts can move forward for timely submission.</p><p>• Enter charges manually by compiling demographic details, insurance data, and visit information from multiple sources to support accurate fee billing.</p><p>• Review coverage status and confirm that active insurance applies to scheduled services, procedures, or visits before billing is processed.</p><p>• Interpret plan benefits, coverage limits, effective dates, authorization rules, and patient cost obligations for upcoming care.</p><p>• Complete eligibility checks through available verification tools and record all findings clearly within Epic or other applicable electronic systems.</p><p>• Provide patients with understandable cost estimates and explain expected out-of-pocket expenses related to their care.</p><p>• Guide patients and families toward financial assistance or counseling resources when insurance coverage is limited or insufficient.</p><p>• Communicate important patient-facing policies and required documentation details when clarification is needed during the financial clearance process.</p><p>• Support productivity goals in a high-volume workflow while collaborating with team members on escalated payer or account issues.</p><p>• Share knowledge with colleagues by offering guidance on payer requirements, revenue cycle processes, and billing-related questions.</p>
<p>We are looking for a Patient Care Coordinator to support financial clearance and pre-registration activities for hospital services. This is a long-term contract position supporting remote patient access teams that manage insurance verification, prior authorization, benefit review, and patient financial estimates in a fast-paced healthcare setting. The role requires strong communication skills, sound knowledge of healthcare coverage rules, and the ability to work accurately within electronic health record systems while helping patients understand their financial obligations.</p><p><br></p><p>Responsibilities:</p><p>• Conduct pre-registration and financial clearance activities by gathering required patient information and entering complete, accurate documentation into the designated health record system.</p><p>• Review insurance coverage for upcoming services, confirm active eligibility, and record benefit details, limitations, and authorization requirements.</p><p>• Determine patient cost responsibilities by analyzing plan benefits and preparing clear estimates for scheduled visits or procedures.</p><p>• Explain billing-related information, patient rights, consent requirements, and other relevant service policies in a clear and patient-friendly manner.</p><p>• Identify accounts with insufficient coverage, discuss available assistance options, and direct patients to appropriate financial counseling resources when needed.</p><p>• Process benefit verification and payer-related follow-up tasks efficiently in a high-volume, productivity-driven environment.</p><p>• Support accurate handling of prior authorization activities and payer communications related to pharmacy or hospital services.</p><p>• Collaborate with remote team members through regular check-ins and provide guidance to less experienced staff when appropriate.</p><p>• Complete additional assigned duties that contribute to revenue cycle performance and patient access operations.</p>
<p>We are looking for a detail-oriented individual to support patient access and financial clearance activities. This role focuses on preparing patients for upcoming services by confirming coverage, gathering registration details, and explaining expected out-of-pocket costs with clarity and professionalism. The ideal candidate brings experience in healthcare front-end revenue cycle work and can manage a high-volume workload while maintaining accuracy, compliance, and a patient-centered approach.</p><p><br></p><p>Responsibilities:</p><p>• Conduct pre-registration conversations with patients to gather demographic, insurance, and service-related details, then enter complete and accurate information into Epic.</p><p>• Review active insurance coverage for scheduled visits or admissions by completing eligibility checks and documenting verification results in the appropriate system.</p><p>• Analyze plan benefits for upcoming services, including effective dates, limitations, authorization needs, and potential patient payment obligations.</p><p>• Prepare and communicate cost estimates so patients have a clear understanding of anticipated financial responsibility before care is delivered.</p><p>• Explain applicable patient-facing policies and required documentation, including treatment-related acknowledgments, general rights information, and other registration materials.</p><p>• Identify situations involving limited or insufficient coverage, discuss available assistance options, and connect patients with financial counseling or government support resources when appropriate.</p><p>• Provide guidance to newer team members by sharing knowledge related to payer requirements, revenue cycle processes, and issues that affect financial clearance outcomes.</p><p>• Support additional operational tasks as needed to help maintain workflow quality, productivity, and service standards in a high-volume environment.</p>
We are looking for an organized HR Coordinator to support recruiting and human resources operations for a Long-term Contract position based in Bloomington, Minnesota. This role is ideal for someone who enjoys balancing candidate coordination with administrative support while keeping processes timely and accurate. The position will play an important part in interview logistics, communication, documentation, and day-to-day HR support for a busy team.<br><br>Responsibilities:<br>• Coordinate interview schedules by working closely with candidates, hiring managers, and internal stakeholders to confirm availability and maintain a smooth hiring process.<br>• Support recruiting activities by assisting with phone screening logistics, intake coordination, and timely follow-up throughout the candidate experience.<br>• Prepare, track, and distribute employment-related documents such as offer materials and other HR correspondence with careful attention to detail.<br>• Provide administrative support for HR initiatives, including reporting, document management, calendar coordination, and general departmental organization.<br>• Maintain accurate records and ensure HR documentation is handled in accordance with company standards and compliance expectations.<br>• Use Microsoft Office and Outlook to manage communications, scheduling, spreadsheets, and other routine coordination tasks across the HR function.<br>• Assist with employee lifecycle activities by helping organize onboarding details and supporting processes such as exit-related documentation when needed.
<p>We are looking for a Project Coordinator to support a busy team. This long-term contract opportunity is ideal for someone who thrives in a fast-moving environment and can keep multiple priorities organized. The person in this role will help maintain smooth project flow, communicate updates clearly, and provide dependable coordination across internal teams and external contacts. Responsibilities:</p><ul><li>Deliver responsive support to both internal departments and external customers, helping address questions and keep work moving forward</li><li>Coordinate several active projects at once by tracking timelines, priorities, and required follow-up actions</li><li>Communicate progress updates to stakeholders so teams remain informed on milestones, risks, and next steps</li><li>Collect project-related information and organize it into clear, accurate reports for review</li><li>Maintain project documentation and assist with administrative coordination to support day-to-day operations</li><li>Contribute to a high-volume, fast-paced workplace by adjusting to changing needs and handling additional assignments as requested</li></ul>
<p><strong>Job Summary</strong></p><p>Our client is seeking a detail-oriented and organized Human Resources Coordinator to support daily HR operations. This role will assist with recruiting, onboarding, employee records management, benefits administration, and general HR support. The ideal candidate is professional, confidential, and able to manage multiple priorities in a fast-paced environment.</p><p><strong>Key Responsibilities</strong></p><ul><li>Support day-to-day human resources operations and administrative functions</li><li>Assist with recruiting activities, including job postings, interview scheduling, and candidate communication</li><li>Coordinate onboarding and orientation for new hires</li><li>Maintain accurate employee files and HR records</li><li>Assist with benefits administration and employee inquiries</li><li>Support payroll, timekeeping, and compliance-related tasks as needed</li><li>Prepare HR documents, reports, and correspondence</li><li>Help ensure company policies and procedures are followed</li><li>Provide general support to employees and management on HR-related matters</li></ul>
<p>We are looking for an organized HR Coordinator with strong attention to detail to provide learning operations and administrative support for a team based in St. Paul, Minnesota. This Long-term Contract position focuses on maintaining smooth day-to-day learning program delivery, supporting system activities, and ensuring accurate reporting and documentation. The ideal candidate brings strong coordination skills, attention to detail, and the ability to manage requests, schedules, and issue resolution in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Maintain and update learning materials, course pathways, and classroom session records within the learning management system, including 360Learning.</p><p>• Coordinate recurring and newly scheduled course offerings by managing participant lists, completion records, and related reporting.</p><p>• Prepare regular and custom reports that help stakeholders monitor program activity and make informed decisions.</p><p>• Respond to learner and stakeholder inquiries, investigate system access or assignment issues, and partner with the appropriate teams to resolve them.</p><p>• Support enrollment activities, learning campaigns, and administrative tasks across multiple learning and development programs.</p><p>• Oversee shared inbox communications, route requests appropriately, and ensure timely follow-up on open items.</p><p>• Arrange meetings, send calendar invitations, and facilitate communication with participants, vendors, and internal stakeholders.</p><p>• Maintain documentation, trackers, and system records to support reporting accuracy, compliance needs, and ongoing operational efficiency.</p><p>• Manage incoming learning-related tickets and escalate more complex requests when specialized support is required.</p><p>• Contribute to workflow improvements, logistics coordination, and other operational tasks that help sustain uninterrupted program delivery.</p>
<p>We are looking for a Permit Coordinator to support administrative operations for a company in Plymouth, Minnesota. This Long-term Contract position is ideal for someone who is organized, responsive, and comfortable managing multiple priorities in a fast-paced office environment. The person in this role will help keep schedules on track, coordinate communication, and provide dependable support for permitting and day-to-day administrative activities.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate permit-related administrative tasks and maintain accurate records to support ongoing construction activities.</p><p>• Manage calendars, schedule appointments, and help organize meetings to keep projects and team priorities aligned.</p><p>• Respond to inbound calls professionally, direct inquiries appropriately, and provide timely follow-up when needed.</p><p>• Prepare, update, and organize documents, correspondence, and internal tracking materials for administrative and operational use.</p><p>• Support communication between internal teams, clients, and external contacts to ensure information is shared clearly and efficiently.</p><p>• Monitor deadlines and help prioritize tasks so permit submissions and related activities stay on schedule.</p><p>• Assist with general office coordination, including handling routine administrative requests and maintaining organized files.</p>