Add your latest resume to match with open positions.

3 results for Customer Experience Specialist in Burlington, MA

Nashua, NH
onsite
Temporary / Contract
20 - 22 USD / Hourly
We are looking for a Customer Service Representative to support a busy service team in New Hampshire. This Long-term Contract opportunity is ideal for someone who enjoys assisting customers, managing order information, and handling a high volume of calls with accuracy. The person in this role will serve as a key point of contact for customers while helping ensure timely responses and efficient service. Responsibilities: • Respond to incoming customer calls and provide clear, courteous assistance for questions, concerns, and service needs. • Enter customer orders and update account details accurately within company systems. • Manage both inbound and outbound phone communication to support follow-up, issue resolution, and service coordination. • Deliver a positive customer experience by addressing requests promptly and maintaining a detail-oriented approach throughout each interaction. • Document conversations, order activity, and service updates thoroughly to maintain accurate records. • Work with internal teams to escalate complex issues and help drive timely solutions for customers. • Use CRM tools, including Salesforce when applicable, to track customer interactions and support case management.
2026-06-04T00:00:00Z

Danvers, MA
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a Patient Service Representative to support a busy healthcare team in Massachusetts. This Long-term Contract position focuses on creating a positive experience for patients by coordinating appointments, handling registration activities, and responding to inquiries with care and attention. The ideal candidate is organized, service-driven, and comfortable managing a high volume of patient interactions in a fast-paced setting. Responsibilities: • Coordinate patient appointments efficiently, ensuring accurate scheduling and timely follow-up for changes or cancellations. • Welcome and assist patients throughout the registration process while confirming demographic and insurance information. • Respond to incoming calls with a courteous, solutions-focused approach and direct inquiries to the appropriate department when needed. • Provide front-line support for patient service needs, helping resolve routine concerns and questions in a detail-oriented manner. • Maintain accurate records in scheduling and registration systems to support smooth daily operations. • Communicate clearly with clinical and administrative teams to help align patient appointments and service requests. • Monitor appointment details closely to reduce errors and improve the overall patient access experience.
2026-06-03T00:00:00Z

Boston, MA
onsite
Permanent / Full Time
55000 - 85000 USD / Yearly
We are seeking a Registered Client Associate to support financial advisors and deliver an exceptional client experience. This role is responsible for client communications, account servicing, money movement requests, new account openings, meeting coordination, and administrative support.
2026-06-04T00:00:00Z