We are looking for a skilled Systems Administrator to join our team in Irvine, California. This role is ideal for someone who thrives in a fast-paced environment and has a proactive approach to managing IT systems, resolving technical issues, and supporting organizational operations. The successful candidate will play a key role in ensuring seamless system performance and user satisfaction across various platforms.<br><br>Responsibilities:<br>• Oversee daily IT systems administration tasks, including user account provisioning, access management, and application permission updates.<br>• Provide timely support by addressing IT tickets and escalating more complex issues as needed.<br>• Troubleshoot and resolve system-related problems to ensure optimal functionality of business applications.<br>• Facilitate employee onboarding and offboarding processes by setting up or deactivating accounts and coordinating with HR for smooth transitions.<br>• Administer and maintain collaboration tools like SharePoint, shared drives, and shared inboxes, ensuring proper access controls and organization.<br>• Act as a liaison between internal teams and Managed Service Providers (MSPs), monitoring service quality and ensuring timely resolution of issues.<br>• Manage mobile devices by overseeing provisioning, upgrades, inventory tracking, and resolving carrier-related issues.<br>• Prepare and review invoices for IT vendors and carriers, ensuring accuracy before approval and assisting in tracking IT expenses.<br>• Support security and compliance activities, including conducting access reviews and enforcing IT policies.<br>• Provide technical assistance to various departments, addressing operational support needs and resolving ad hoc requests.
<p>*Email brendan.steele@rht(.com) for consideration*</p><p><br></p><p>Robert Half (Technology Solutions) is searching for a Technical Support Specialist for a Municipality with a background in the Public Sector (or interest in supporting City Org). If this sounds like your background, then this Sr. Technical Support Specialist role is for you. For this opportunity, you will work onsite in West LA, CA area.</p><p><br></p><p><strong>Position</strong>: Senior Technical Support Specialist (Municipal & IT)</p><p><strong>Hours/Duration</strong>: 40 hrs/wk, M-F, PST Hours, CTH/FTE</p><p><strong>Top Skills</strong>: Public Safety Systems + Microsoft Tech Support</p><p><strong>Onsite/Remote</strong>: <em>Onsite</em></p><p><strong>Company:</strong> Public Sector / Public Safety / Fire Department / City Hall / Local Gov / Municipality</p><p><br></p><p><strong>JD:</strong></p><ul><li><strong>Focus</strong>: Tech & Systems Support for Fire, Dispatch, Public Safety, Org Users</li><li><strong>Learning Opportunities</strong>: Ambulances/Vehicles, Drones, Dispatch, Public Safety, City Hall, Fire Dept Tech – New / Exciting Projects & Technologies</li><li><strong>General IT & Microsoft Support</strong>: Broken Laptop/PC Issues, Endpoints & Peripherals, Office Automation (Desktop/Printer, Email Flow, System Design) | Windows/PC, M365, File Shares & Archiving, Teams AV Conference Meetings</li><li><strong>Vehicle Techn Support</strong>: Battalion Vehicles, Fire Trucks (Mobile Devices / Tablets built into Vehicles - Radio/Wi-Fi/Cellular)</li><li><strong>White-Glove Support</strong>: Uniform Commanders, Battalion Chiefs, Executives | Vendor Management</li><li><strong>Public Sector/Safety Tech</strong>: CADs, RMS, Body/Dash Cams, Radio, Vehicle Systems, LPR, CCTV</li></ul><p><strong>Benefits</strong>:</p><ul><li><em>Sign-On/Annual Bonus</em></li><li><em>M/D/V</em></li><li><em>Holiday Pay (12/yr)</em></li><li><em>Vacation Pay (10/yr)</em></li><li><em>Admin or Sick Leave (10/yr)</em></li><li><em>Life/Disability, Retirement</em></li><li><em>Comp Program ($50/Month)</em></li></ul>
<p>**** For Faster response on the position, please send a message to Jimmy Escobar on LinkedIn or send an email to Jimmy.Escobar@roberthalf(.com) with your resume. You can also call my office number at 424-270-9193****</p><p><br></p><p>We are looking for a highly skilled Senior Support Specialist to join our client in Beverly Hills that is in the public safety industry and this individual will be providing dedicated IT and technical support across three fire stations. This role involves supporting mission-critical applications, fire-specific systems, and general IT infrastructure to ensure seamless operations. This is a long-term contract position, offering an opportunity to work in a dynamic and impactful environment.</p><p><br></p><p>Responsibilities:</p><p>• Deliver technical support for vendor-managed systems, including troubleshooting, scheduling upgrades, and maintaining accurate system documentation.</p><p>• Oversee the implementation, testing, and ongoing maintenance of public safety systems such as Computer Aided Dispatch, Records Management Systems, and station alerting tools.</p><p>• Provide hands-on technical support for mobile and in-vehicle devices, including firetruck communication systems, radios, and modems.</p><p>• Manage and resolve complex hardware and software issues within fire stations and mobile command vehicles.</p><p>• Train fire department personnel on IT best practices and ensure they are equipped to use critical systems effectively.</p><p>• Collaborate with the city’s IT team to address both fire-specific and general municipal IT needs.</p><p>• Evaluate, test, and debug municipal and public safety applications to meet operational requirements.</p><p>• Coordinate schedules for routine IT projects and ensure timely delivery of support services.</p><p>• Assist with office automation and mobile device management citywide, balancing competing priorities effectively.</p>
<p>We are looking for a skilled Help Desk Analyst 3 to join our team on a contract with the potential for a permanent position in Los Angeles, California. In this role, you will provide comprehensive IT support for both Windows and Mac environments, ensuring smooth operations across systems and applications. This position is ideal for a proactive individual with a strong work ethic and the ability to deliver exceptional white glove service in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Provide technical support for Windows and Mac systems, including desktops, laptops, and mobile devices.</p><p>• Manage the replacement and maintenance of IT systems as needed to ensure optimal performance.</p><p>• Support and troubleshoot Adobe Creative Suite applications for end users.</p><p>• Administer and manage Intune for device and application security.</p><p>• Offer IT assistance for warehouse operations, including Windows PCs, FedEx Ship Manager, Zebra printers, and WorldShip.</p><p>• Deliver executive-level support, including assistance with Sonos systems and other high-priority tasks.</p><p>• Utilize Active Directory and Azure Active Directory for user account management and access control.</p><p>• Respond to service desk tickets efficiently, ensuring timely resolution of technical issues.</p><p>• Troubleshoot and resolve hardware and software issues in mixed Windows and Mac environments.</p><p>• Collaborate with team members to continuously improve IT support processes and practices.</p>
<p>We are looking for an experienced and dedicated Sr Service Desk specialist to join our team in Los Angeles, California. In this role, you will provide high-level remote support in a formal business environment, ensuring exceptional customer service and technical assistance to end users. This is a contract-to-permanent position, offering an excellent opportunity to showcase your skills and grow within a dynamic organization.</p><p><br></p><p>Responsibilities:</p><p>• Deliver outstanding remote technical support to end users, addressing hardware, software, and connectivity issues promptly.</p><p>• Maintain clear and attentive communication while assisting executives and other users with technical challenges.</p><p>• Document all support activities thoroughly to ensure accurate tracking and resolution.</p><p>• Collaborate with team members to identify and implement solutions for recurring technical issues.</p><p>• Provide guidance and training to users on system functionalities and best practices.</p><p>• Monitor and respond to service desk tickets within established timelines, ensuring efficient resolution.</p><p>• Stay updated on current technologies to better support end users and improve service delivery.</p><p>• Adhere to organizational policies and procedures while maintaining a high level of integrity.</p><p>• Utilize remote access tools effectively to troubleshoot and resolve issues.</p><p>• Support system changes or upgrades as needed, ensuring minimal disruption to operations.</p>
We are looking for an experienced IT Cloud Manager to oversee cloud infrastructure and lead technical teams in delivering secure, scalable solutions. This role involves managing advanced cloud technologies while ensuring compliance with industry standards. Based in Torrance, California, this position offers an opportunity to drive innovation in a dynamic healthcare environment.<br><br>Responsibilities:<br>• Lead and manage cloud infrastructure projects to ensure secure and efficient operations.<br>• Oversee the implementation and maintenance of DevOps tools, CI/CD pipelines, and automation frameworks.<br>• Direct the configuration and management of networking systems, including firewalls, VPNs, VPCs, and load balancers.<br>• Collaborate with cross-functional teams to align cloud strategies with organizational goals.<br>• Ensure all systems adhere to security and compliance frameworks, such as SOC 2 and similar standards.<br>• Provide leadership and mentorship to team members, fostering attention to detail and growth.<br>• Monitor system performance and proactively address issues to optimize operations.<br>• Develop and refine processes for continuous improvement and streamlined workflows.<br>• Manage backup technologies and configuration management to safeguard data and system integrity.<br>• Utilize analytical skills to troubleshoot problems and implement effective solutions.
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Lancaster, California. This is a long-term contract position where you will play a crucial role in providing technical assistance and ensuring smooth system operations. Your expertise in troubleshooting, Windows environments, and service desk management will be vital in supporting end users effectively.<br><br>Responsibilities:<br>• Provide technical support to end users through troubleshooting hardware, software, and network issues.<br>• Manage and resolve service desk tickets promptly to ensure minimal disruption to users.<br>• Administer and maintain Active Directory accounts, including user authentication and permissions.<br>• Install, configure, and update Microsoft Windows 10 operating systems and related applications.<br>• Identify and address technical problems through detailed analysis and problem-solving approaches.<br>• Collaborate with team members and departments to improve IT support processes.<br>• Ensure the security and functionality of desktops, laptops, and other IT equipment.<br>• Document technical issues and resolutions to build a knowledge base for future reference.<br>• Assist in onboarding new users by setting up accounts and configuring devices.<br>• Provide guidance and training to users on system functionalities and best practices.
<p><strong>***For immediate response please email Valerie Nielsen***</strong></p><p><br></p><p><strong>Job Title:</strong> Engineering Manager (.NET)</p><p> <strong>Location:</strong> Woodland Hills, CA (Hybrid – 2–3 days onsite)</p><p> <strong>Openings:</strong> 2</p><p> <strong>Compensation:</strong> $200,000 – $220,000 Base + 10% Bonus</p><p><strong>Overview</strong></p><p> We are seeking a <strong>hands-on Engineering Manager (.NET)</strong> to lead a small team of engineers while actively contributing to the codebase. This role is ideal for a strong technical leader who enjoys mentoring developers, driving engineering best practices, and remaining deeply involved in architecture and development.</p><p>The Engineering Manager will oversee a team of <strong>3 software engineers</strong> and play a key role in building and scaling modern applications using the <strong>Microsoft .NET ecosystem</strong>.</p><p><strong>Responsibilities</strong></p><ul><li>Lead, mentor, and manage a team of <strong>3 software engineers</strong></li><li>Remain <strong>hands-on with development</strong> using <strong>.NET and ASP.NET</strong></li><li>Design and build scalable backend services and APIs</li><li>Participate in system architecture, technical design, and code reviews</li><li>Collaborate with product, data, and infrastructure teams to deliver new features</li><li>Improve engineering processes, code quality, and development standards</li><li>Support hiring, performance management, and team development</li><li>Ensure applications are reliable, scalable, and secure</li></ul><p><br></p>
<p>Business Intelligence (BI) Manager</p><p><br></p><p><strong>Location:</strong> Remote out of AR, AZ, CA, CO, CT, FL, ID, IL, IA, NV, NM, OR, SC, TX, VA, WA, or WI</p><p><br></p><p><strong>Position Summary</strong></p><p>The Business Intelligence (BI) Manager leads a team responsible for transforming raw data into actionable insights that support strategic decision-making. This role oversees the development of data-driven strategies, designs and maintains data models and dashboards, and ensures data accuracy and integrity. The BI Manager collaborates with cross-functional stakeholders, interprets complex datasets, and presents findings to drive operational efficiency and business performance.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Support the ongoing implementation of the organization’s business intelligence strategy</li><li>Oversee the transformation of raw data into meaningful insights through data modeling, mining, and visualization</li><li>Design, develop, and maintain dashboards and reports for stakeholders</li><li>Ensure data accuracy, completeness, and consistency; identify and resolve data quality issues</li><li>Lead, mentor, and manage a team of BI professionals</li><li>Partner with departments to define key performance indicators (KPIs) and reporting needs</li><li>Present data insights, interpretations, and strategic recommendations to leadership</li></ul><p><strong>Additional Requirements</strong></p><ul><li>Ability to travel up to 20%</li></ul><p><strong>Compensation</strong></p><ul><li>Salary range: $125,000 – $140,000 annually (based on qualifications and experience)</li></ul><p>For immediate consideration, Apply Now and direct message Reid Gormly on LI</p>