We are looking for an experienced ERP/CRM Consultant to join our team on a long-term contract basis. This role involves optimizing and managing system configurations to support multi-state operations and ensuring compliance with organizational policies. Based in Los Angeles, California, this position is ideal for professionals skilled in system administration and configuration.<br><br>Responsibilities:<br>• Configure scheduling rules, compliance engines, timeclock policies, and role-based permissions to support multi-state operations.<br>• Facilitate the setup of new restaurant locations, applying standardized templates while addressing local compliance needs.<br>• Oversee user provisioning workflows, including managing security roles and access permissions for thousands of team members.<br>• Collaborate with Legal and People teams to adapt system configurations based on policy changes.<br>• Develop and maintain system documentation to ensure consistent configuration management.<br>• Provide technical guidance and training to managers and team members on system functionalities.<br>• Troubleshoot and resolve system issues, ensuring minimal disruption to operations.<br>• Coordinate with stakeholders to gather requirements and implement system updates effectively.<br>• Monitor system performance and recommend improvements to enhance functionality and efficiency.<br>• Partner with cross-functional teams to integrate new tools and technologies into existing systems.
