We are looking for a dedicated Customer Service Representative to join our team in Irvine, California. In this Contract-to-Permanent position, you will play a critical role in providing exceptional support to our customers by addressing inquiries, processing orders, and resolving issues efficiently. This is an excellent opportunity to contribute to a dynamic environment while ensuring customer satisfaction.<br><br>Responsibilities:<br>• Handle inbound and outbound calls to address customer inquiries and provide accurate information.<br>• Process orders and ensure timely and accurate data entry into the system.<br>• Resolve customer issues with professionalism and efficiency, aiming for first-call resolution.<br>• Maintain a strong understanding of fire safety products and services to assist customers effectively.<br>• Collaborate with internal teams to address complex customer concerns and escalate issues when necessary.<br>• Document customer interactions and maintain detailed records for future reference.<br>• Meet or exceed performance metrics, including response time and customer satisfaction goals.<br>• Provide proactive support by identifying potential customer needs and offering appropriate solutions.<br>• Stay updated on company policies, procedures, and product offerings to deliver accurate information.
We are looking for an experienced Customer Service Representative to join our team on a long-term contract basis in Irvine, California. In this role, you will play a critical part in managing schedules, coordinating services, and ensuring smooth communication between clients, families, and internal teams. Your ability to handle complex scheduling needs and maintain precise interactions will be key to success in this position.<br><br>Responsibilities:<br>• Coordinate and assign staff based on participant needs, location, and skills, ensuring compliance with program policies.<br>• Create and manage schedules for participants and staff, including meal periods and breaks, while maintaining accurate records in a computerized system.<br>• Respond promptly to scheduling changes and requests from associates, participants, and families in a courteous and meticulous manner.<br>• Monitor attendance and assignments daily, making adjustments and notifying relevant parties of changes as needed.<br>• Generate and analyze reports to ensure billing and payroll accuracy, addressing contract fulfillment gaps and collaborating with internal departments.<br>• Communicate effectively with families, supervisors, and team members to relay concerns and escalate issues when necessary.<br>• Provide training and cross-training for new scheduling coordinators, ensuring team readiness and knowledge.<br>• Schedule and attend meetings, trainings, and other events to stay aligned with organizational goals and processes.
We are looking for a dedicated Customer Service Representative to join our team in Irvine, California. In this role, you will play a key part in ensuring customer satisfaction by providing timely and detail-oriented support to our clients. This is a Contract-to-Permanent position, offering an excellent opportunity for growth within a dynamic and collaborative environment.<br><br>Responsibilities:<br>• Provide assistance to customers with inquiries, order status updates, returns, and account-related concerns.<br>• Resolve customer issues with a focus on accuracy and thoroughness to ensure all concerns are addressed.<br>• Build strong relationships with clients to encourage loyalty and repeat business.<br>• Translate or explain product information and marketing materials for multilingual audiences when needed.<br>• Collaborate with internal teams to streamline processes and enhance the customer experience.<br>• Represent the company as a brand ambassador by embodying our values and enthusiasm for our products.<br>• Manage and prioritize multiple tasks in a fast-paced environment while maintaining professionalism.<br>• Handle inbound and outbound calls efficiently to address customer needs.<br>• Utilize call center systems and tools to ensure seamless communication and record-keeping.
We are looking for a dedicated Customer Service Representative to join our team on a long-term contract basis. In this role, you will provide exceptional support to customers through various communication channels, ensuring their needs are met efficiently and professionally. This position is based in Encino, California, and offers an excellent opportunity to develop your skills in a dynamic and collaborative environment.<br><br>Responsibilities:<br>• Respond promptly to inbound customer inquiries via phone, email, and other communication channels.<br>• Deliver excellent customer service by addressing concerns, providing accurate information, and resolving issues.<br>• Maintain thorough and organized records of customer interactions and follow-ups.<br>• Perform data entry tasks with precision to ensure accurate documentation of customer details and transactions.<br>• Schedule appointments and coordinate with relevant teams to meet customer requirements.<br>• Utilize VoIP systems effectively for seamless communication and call handling.<br>• Manage inbound and outbound calls with professionalism and attention to detail.<br>• Process orders and ensure timely entry into internal systems.<br>• Collaborate with team members to improve customer service processes and enhance satisfaction.<br>• Use Microsoft Excel and Word to create reports and maintain customer-related documentation.
<p>Robert Half has great ongoing opportunities for professional Call-Center CSRs. We are currently seeking motivated, empathetic, and customer-focused individuals to join our team. This is an excellent opportunity for individuals who are passionate about helping others and have strong communication skills. As a Call Center Customer Service Representative, you will be the first point of contact for our customers, providing them with the assistance and support they need via phone, email, or chat. Your role will involve addressing customer inquiries, resolving complaints, processing orders, and offering solutions to ensure an outstanding customer experience. The ideal candidate will be patient, professional, and adept at managing a high volume of calls while maintaining a positive attitude. Please call 818-703-8818 for immediate consideration.</p>
We are looking for a dedicated Customer Service Representative to join our team in Huntington Beach, California. In this role, you will provide exceptional service to customers while managing credit-related inquiries and ensuring accurate order processing. This is a long-term contract position offering an excellent opportunity for growth and stability.<br><br>Responsibilities:<br>• Address and resolve customer inquiries and issues effectively via phone or email.<br>• Process and manage orders with precision, ensuring accuracy in data entry and timely delivery.<br>• Review customer credit applications and provide recommendations based on analysis.<br>• Handle collections and negotiate payment plans with customers to ensure timely payments.<br>• Collaborate with internal teams, including sales, finance, and accounts receivable, to address credit-related concerns.<br>• Monitor and release credit hold orders in compliance with company policies.<br>• Investigate and document discrepancies or disputes related to payments and credit terms.<br>• Maintain detailed records of customer interactions and account activities.<br>• Provide attentive and empathetic support to customers, ensuring a positive experience.<br>• Reconcile inventory returns and communicate necessary actions to customers and internal teams.
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Whittier, California. In this role, you will serve as the primary point of contact for customers, providing timely information and resolving issues related to shipments and services. Your ability to collaborate across departments and maintain clear communication will be essential to delivering exceptional customer experiences.<br><br>Responsibilities:<br>• Address and resolve both domestic and international mail hold issues promptly.<br>• Document detailed notes in Salesforce for all hold cases and update client information as required.<br>• Act as a liaison between distribution centers and customers to ensure issues are resolved effectively.<br>• Collaborate with sales, operations, and other departments to resolve customer concerns.<br>• Identify customer needs proactively and provide tailored recommendations.<br>• Conduct customer training sessions on web portal usage and company-specific data systems.<br>• Maintain high service levels by ensuring thorough communication, project implementation, and follow-up.<br>• Foster a team-oriented environment to enhance collaboration and efficiency.<br>• Adapt to flexible work schedules based on business requirements.<br>• Perform additional duties as assigned to support operational goals.
<p>Robert Half has an excellent career opportunity for an articulate, highly-skilled customer service representative in the growing industry. The ideal candidate is passionate about building solid client-customer relationships and strives to always help others. As a Customer Service Representative, you will be the first point of contact for our valued customers. Your primary focus will be to assist customers with inquiries, provide information about the available products/services, and resolve issues to ensure a positive customer experience. Them team is the heartbeat of the company's success, and we are seeking a motivated Customer Service Representative to contribute to their commitment to customer satisfaction. Please call 818-703-8818 to inquire more today.</p><p></p><p>Some responsibilities include:</p><ul><li>Receiving and placing telephone calls</li><li>Performs full service banking transactions in compliance with legal requirements and bank policies and procedures</li><li>Provides accurate, friendly customer service in a timely fashion</li><li>Performs functions including handling cash and other daily transactions.</li><li>Achieves sales and referral goals by actively cross-selling and referring customers to proper bank staff for additional bank products, services and sales campaigns</li><li>Maintains currency and coin under prescribed limits</li><li>Adheres to bank security policies and maintains confidentiality of bank records and client information</li></ul>
We are looking for a skilled Customer Service Representative to join our team in Cerritos, California. This Contract to permanent position offers an exciting opportunity for an individual who thrives in customer-focused environments and enjoys working both independently and collaboratively. The role involves supporting sales operations, interacting with customers in a showroom setting, and representing the company at industry events.<br><br>Responsibilities:<br>• Deliver exceptional customer service to clients in a showroom environment, ensuring their needs are met promptly and professionally.<br>• Collaborate with the sales team and other departments to support business operations and achieve organizational goals.<br>• Assist in the training and onboarding process related to company systems to ensure team efficiency.<br>• Represent the company at trade shows, traveling up to 4-6 times per year for three-day events.<br>• Manage inbound and outbound calls, providing accurate information and resolving customer inquiries.<br>• Perform data entry tasks to maintain accurate records and process orders efficiently.<br>• Schedule appointments and coordinate follow-ups with clients to ensure seamless service.<br>• Handle email correspondence with customers and stakeholders in a timely and organized manner.<br>• Utilize Microsoft Word and Excel for documentation, reporting, and other administrative tasks.<br>• Maintain a positive and welcoming showroom environment, ensuring customers feel valued and appreciated.
<p>Robert Half has an excellent career opportunity for an articulate, highly-skilled customer service representative in the growing industry. The ideal candidate is passionate about building solid client-customer relationships and strives to always help others. As a Customer Service Representative, you will be the first point of contact for our valued customers. Your primary focus will be to assist customers with inquiries, provide information about the available products/services, and resolve issues to ensure a positive customer experience. Them team is the heartbeat of the company's success, and we are seeking a motivated Customer Service Representative to contribute to their commitment to customer satisfaction. Please call 818-703-8818 to inquire more today.</p><p></p><p>Some responsibilities include:</p><ul><li>Receiving and placing telephone calls</li><li>Performs full service banking transactions in compliance with legal requirements and bank policies and procedures</li><li>Provides accurate, friendly customer service in a timely fashion</li><li>Performs functions including handling cash and other daily transactions.</li><li>Achieves sales and referral goals by actively cross-selling and referring customers to proper bank staff for additional bank products, services and sales campaigns</li><li>Maintains currency and coin under prescribed limits</li><li>Adheres to bank security policies and maintains confidentiality of bank records and client information</li></ul><p><br></p>
<p>A high-end gift store located in Beverly Hills is looking for 2 Customer Service Specialists to start immediately. As our Customer Service Specialist, you will play a key role in ensuring clientele has a seamless experience in person, online, and by phone or email. You will be responsible for a variety of tasks, from handling orders, returns, back orders, complaints and damage claims. As the Customer Service Specialist, you will work onsite daily in Beverly Hills, and you must be available to work occasional weekends. Hours are 9:30am-6pm, parking is free, and pay is up to $25/hr.</p><p> </p><p>What You Will Do:</p><p>• Work with multiple operating systems to manage incoming, outgoing orders and point of sale transactions.</p><p>• Manage customer correspondence and ensure all communication is professional and timely. Maintain appropriate follow-through when necessary to build customer relationships.</p><p>• Partner with our sales team to ensure that all commitments to clients are being met and lend back-up sales support as needed.</p><p>• Assist clientele with returned merchandise and order cancelations, issuing refunds or credits based on our return policy.</p><p>• Coordinate with our buying office team on back orders to maintain accurate stock levels.</p><p>• Support our stockroom staff providing special handling instructions and managing the flow of merchandise from our warehouses.</p><p>• Perform data entry audits to ensure all account records are accurate and up to date and partner with our accounting team as necessary.</p><p>• Coordinate with our IT department to ensure that all e-commerce orders are paid in full prior to shipment.</p><p>• Partner with our marketing team for timely registry updates regarding product images.</p><p>• Work with our UPS representative to track missing packages and report damages to ensure we are reimbursed for the damaged or missing product.</p><p>• Communicate and schedule all engraving needs with our outside vendors and inspect merchandise for accuracy upon completion.</p><p>• Answer incoming switchboard calls and direct them to the correct contact person or department.</p><p> </p>
<p><b> </b></p><p>We are seeking a detail-oriented and reliable Logistics Coordinator to support our partnership with the United States Postal Service (USPS) in their California location. This role plays a critical part in ensuring smooth operational performance, safety compliance, and timely delivery of shipments. You will serve as the on-site liaison between USPS staff, drivers, and our internal sales team, focusing on issue resolution, process efficiency, and high service standards.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Build and maintain strong relationships with USPS staff within the Los Angeles facility.</li><li>Serve as the on-site point of contact for issue resolution and account performance updates.</li><li>Conduct safety audits with drivers on all USPS loads (e.g., wheel chocking, key turn-in).</li><li>Verify trailer audits, inspections, and inventory accuracy.</li><li>Hold weekly meetings with USPS On-Site Leadership and Operations to review performance metrics.</li><li>Engage directly with drivers to ensure on-time deliveries and proactively address issues.</li><li>Coordinate pick-ups between expeditors and drivers as needed.</li><li>Monitor loadings and departures to meet USPS timing and quality standards.</li><li>Oversee shipment execution tasks including scheduling, tracking, and tracing.</li><li>Maintain accurate and timely data within the Transportation Management System (TMS).</li><li>Communicate proactively with internal sales teams regarding shipment updates, service exceptions, and accessorial charges.</li><li>Collaborate with sales representatives to ensure exceptional client service and operational success.</li></ul><p><br></p><p><b> </b></p><p><b> </b></p>
<p>About the Role:</p><p> We’re seeking a detail-oriented and motivated Collector to join our team at a busy Ambulatory Surgery Center. This position is responsible for managing the collection of patient and insurance balances, ensuring timely reimbursement, and maintaining a high level of professionalism in all interactions. The ideal candidate is proactive, organized, and thrives in a fast-paced healthcare environment.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Review and follow up on outstanding patient and insurance balances.</li><li>Process insurance denials and appeals promptly and accurately.</li><li>Contact patients and payers via phone and email to resolve account issues.</li><li>Verify insurance information and update patient records as needed.</li><li>Post payments, adjustments, and reconcile accounts.</li><li>Collaborate with billing and front-office teams to resolve billing discrepancies.</li><li>Maintain compliance with HIPAA and organizational policies.</li></ul>
<p>Position summary </p><p> The Office Services Associate is responsible for adding value in providing daily back office services for our client and teams. Services include but are not limited to reprographics copy and mail services in both physical and digital environments with support for services in hospitality facilities audio/visual reception and other Williams Lea service lines as needed. </p><p><br></p><p> Job duties </p><p> * denotes an essential function </p><p> - *Utilize appropriate logs for all office services work. </p><p> - *Ensure that job tickets are properly filled out before beginning work. </p><p> - *Perform work in office services primarily reprographics mail and intake functions according to established procedures. </p><p> - *Follow procedures to run jobs in proper order. </p><p> - *Communicate with supervisor or client on job or deadline issues. </p><p> - *Meet contracted deadlines for accepting completing and delivering all work. </p><p> - *Troubleshoot basic equipment problems. </p><p> - Be able to lift up to 50 lbs. on a regular basis. </p><p> - Prioritize workflow. </p><p> - Performs Quality Assurance on own and work of others. </p><p> - Load machines with various paper toner supplies. </p><p> - Answer telephone emails and place service calls when needed. </p><p> - Interact with clients in person over the phone or electronically. </p><p> - Adhere to Williams Lea policies in addition to client site policies. </p><p> - Use equipment and supplies in a cost-efficient manner. </p>
We are looking for a detail-oriented and personable Receptionist to join our team in Gardena, California. In this Contract-to-Permanent role, you will be the first point of contact for visitors and callers, ensuring a welcoming and efficient front desk experience while supporting essential administrative tasks. This position requires strong multitasking abilities, excellent communication skills, and a commitment to providing outstanding customer service.<br><br>Responsibilities:<br>• Greet and assist visitors with professionalism and warmth, ensuring a positive first impression.<br>• Answer and manage multi-line phone systems, directing calls to the appropriate departments.<br>• Coordinate incoming and outgoing mail, deliveries, and packages efficiently.<br>• Maintain a clean and organized reception area that reflects a detail-oriented environment.<br>• Schedule appointments and manage meeting room reservations to support daily operations.<br>• Provide administrative support such as data entry, document filing, and scanning.<br>• Respond to basic inquiries from clients and employees, offering clear and accurate information.<br>• Monitor office supplies and coordinate inventory management to ensure availability of essentials.<br>• Handle sensitive information with discretion and maintain confidentiality as required.
<p>Robert Half is looking for a Collections Specialist that will like to join our client's growing company. The Collections Specialist is responsible for managing and executing the collection of delinquent accounts, rent balances, damages, and other outstanding amounts related to multi-family housing. This position ensures compliance with federal, state, and local regulations. The Collections Specialist will work closely with property managers, residents, and third-party vendors to resolve outstanding accounts in a professional and timely manner while upholding the company's standards of customer service. Key Responsibilities include:</p><ul><li>Manage and collect delinquent accounts, including rent balances, damages, and other housing-related charges.</li><li>Review and analyze resident ledgers, move-out statements, and supporting documentation to determine accurate balances.</li><li>Ensure compliance with all applicable collection laws and regulations.</li><li>Communicate with former and current residents regarding outstanding balances in a professional and respectful manner.</li><li>Partner with property managers and corporate departments to resolve disputes or discrepancies in accounts.</li><li>Negotiate payment arrangements and document repayment plans in accordance with company policy.</li><li>Coordinate with third-party collection agencies and legal counsel when necessary.</li><li>Maintain accurate and up-to-date records of collection efforts and account statuses.</li><li>Monitor aging reports and meet monthly collection targets and performance goals.</li><li>Stay informed on industry regulations and best practices related to multi-family housing collections.</li></ul><p>For immediate consideration email you resume today!</p><p><br></p><p><br></p>
<p>Robert Half currently has local ongoing openings for an articulate and skilled Receptionists in the Woodland Hills, CA area. In this role, you will be the face of our company, responsible for providing outstanding customer service to clients and visitors. Your primary role will involve greeting guests, managing phone calls, handling inquiries, and ensuring that our clients have a seamless and pleasant experience. You will also perform general administrative duties and assist other administrative staff with overflow work, including word processing, data entry and Internet research tasks. For more information, please call 818-703-8818.</p>
We are looking for a detail-oriented and proactive Sales Support specialist to join our team on a contract basis in Gardena, California. This role is essential in ensuring the seamless processing of sales orders and providing administrative assistance to the sales team and leadership. The ideal candidate thrives in a fast-paced environment, demonstrates strong organizational skills, and excels at fostering clear communication across teams and with clients.<br><br>Responsibilities:<br>• Accurately process and manage sales orders using relevant systems while ensuring all details are verified for accuracy.<br>• Collaborate with operations and logistics teams to coordinate timely order fulfillment and shipping.<br>• Communicate with clients regarding order statuses, providing regular updates and preparing weekly status reports.<br>• Assist in setting up customer portals and reconciling purchase orders with sales orders.<br>• Prepare shipping documents and handle inquiries related to pricing, inventory, and tariffs.<br>• Support the sales leadership by managing their calendar, scheduling meetings, and coordinating travel arrangements.<br>• Generate presentations, reports, and other client-facing documents to support sales activities.<br>• Handle confidential correspondence and assist with expense reporting and budget tracking.<br>• Facilitate onboarding for new sales team members by providing necessary tools and documentation.<br>• Coordinate team meetings and assist with proposals to ensure consistency and professionalism.
We are looking for a dedicated Front Desk Coordinator to join our healthcare team in Fountain Valley, California. This role requires a friendly and detail-oriented individual who is comfortable managing high foot traffic and thrives in a fast-paced environment. As a Contract-to-Permanent position, this opportunity offers room for growth and development within the organization.<br><br>Responsibilities:<br>• Serve as the first point of contact for patients and visitors, providing a welcoming and organized experience.<br>• Handle incoming and outgoing calls efficiently, ensuring clear communication and resolution of inquiries.<br>• Manage daily administrative tasks, including data entry, organizing files, and scheduling appointments.<br>• Coordinate patient intake processes, ensuring accurate documentation and adherence to healthcare protocols.<br>• Utilize medical terminology knowledge to assist patients and staff with necessary information.<br>• Work collaboratively with healthcare staff to ensure smooth office operations and patient satisfaction.<br>• Maintain a high level of organization in a busy office environment with heavy foot traffic.<br>• Assist with customer service needs, addressing concerns and resolving issues promptly.<br>• Use Microsoft Office applications, including Excel, Outlook, and Word, to complete administrative tasks.<br>• Support the scheduling of interviews and manage timesheets as required.
<p>Our financial services client in West L.A. are in need of a receptionist to join their growing team. </p><p>You'll be the first point of contact for guests, clients and vendors and will also answer and transfer calls, order office supplies and provide back-up clerical support as needed. </p>
<p>A Hospital in Los Angeles is seeking a Medical Collections Specialist with experience in credit balances. The Medical Collections Specialist must be successful with investigating, tracking, and resolving denied medical insurance claims. The Medical Collections Specialist must have 2 years medical billing and medical insurance collections experience,</p><p><br></p><p>Responsibilities:</p><p><br></p><p>1. Investigating and resolving denied claims from various insurance providers.</p><p>2. Reviewing credit balances and denials management. </p><p>3. Conduct thorough and detailed review of patient bills, insurance benefits, and medical records to identify discrepancies and ensure proper billing.</p><p>4. Follow up on outstanding claim denials and secure reimbursement where possible.</p><p>5. Liaise with insurance companies, healthcare providers, and patients to rectify claims denials and resolve discrepancies.</p><p>6. Responsible for identifying patterns and trends in claim denials and propose solutions for reducing denial rates.</p><p>7. Submit appeals and reconsideration requests to insurance companies for denied claims.</p><p>8. Strong understanding of HMO and PPO. </p>
We are looking for a dedicated Front Desk Coordinator to join our team in Santa Fe Springs, California. This Contract to permanent position requires an individual who thrives in a fast-paced environment and can maintain an organized and welcoming front office. The ideal candidate will possess strong administrative skills and a proactive approach to daily tasks.<br><br>Responsibilities:<br>• Answer and route incoming calls to the appropriate departments or individuals.<br>• Greet visitors warmly and ensure they are directed to the correct locations.<br>• Maintain an organized and detail-oriented appearance at the front desk.<br>• Manage physical filing systems and assist with transitioning documents to digital formats by scanning and organizing files.<br>• Perform accurate data entry tasks into organizational systems, ensuring attention to detail.<br>• Monitor and replenish kitchen supplies, including coffee pods, utensils, and napkins, while ensuring the cleanliness of the kitchen area.<br>• Stock refrigerators in training rooms, conference spaces, and executive offices with beverages.<br>• Open and sort incoming mail, scanning and distributing documents as needed.<br>• Operate postage meters to properly stamp outgoing mail in a timely manner.
