2 results for Customer Service Representative in Bell, PA

Customer Service Representative

Pittsburgh, PA
onsite
Contract / Temporary to Hire
17.00 - 22.00 USD / Hourly
We are currently searching for a Contact Center Representative for our clients' Contact Center. This will be a fully onsite role based in North Shore, Pittsburgh for a contract-to-hire opportunity. The starting salary for this position ranges from $17.00 to $22.00. This position offers free parking and near bus line. This position is responsible for handling a high volume of inbound and or outbound calls. Identify our customer’s needs, provide product/service information, and to resolve any questions and or concerns they may have. The candidate should be familiar with various banking concepts, products, services, and have the ability to perform various customer service tasks. The candidate should have an outgoing, upbeat, and friendly demeanor. A positive work ethic and must work well in a team environment. Must be flexible to work the following hours. shifts will change and must be able to work late nights and weekends!Schedule/Hours• Monday thru Friday 7:45AM-9PM• Saturdays and Sundays 7:45AM -5PM• FT – 5 days a week, 40 hours a week with varying shifts (7:45AM-5, 9AM-6, 10AM-7, 12PM-9) + rotating weekend shifts.• 90 Day Training Period in which your schedule will be Monday – Friday 7:45AM-5PM (Full Time only) Primary Responsibilities:Respond to a high volume of incoming telephone calls related to a variety of customer service requests and general banking inquiries. Quickly identify the customer’s needs, determine the best solution or provide an alternative recommendation, and communicate the proper resolution to the customer. The ideal candidate understands and strives to meet or exceed the Contact Center’s Key Performance Metrics on a daily, weekly and monthly basis. Promotes bank products and services by properly identifying the customer’s needs and providing appropriate offerings.Performs various tasks to include refund requests, dispute handling, payoff quotes, address complaints, update account changes, process stop payments, submit credit card limit increase inquiries.Provide basic trouble shooting support for online banking products and services such as password resets, mobile banking, and bill payments.Support branch operations and act as a liaison between the branch and customer through engagement and ownership of the service request. Act as the “voice of the customer” by submitting feedback.Builds sustainable relationships by displaying a friendly demeanor, superior customer service, empathy and the desire to help, while providing exceptional customer service. Performs other related duties and projects as assigned by management. Ability to work some holidays and weekends. Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:High School Diploma or GEDCollege a plus
2026-02-13T14:58:43Z

Receptionist

Cranberry Township, PA
onsite
Temporary
16.00 - 17.00 USD / Hourly
Our client in Cranberry Township is hiring a receptionist for a contract opportunity now through March 31st, 2026.Monday - Friday, 8:00 a.m. - 5:00 p.m., 1hr unpaid lunch. Pay: $17 Oversee reception and common areas to ensure an exceptional front‑of‑house experience while delivering facilities management and administrative support within a professional, confidential environment. Foster strong client relationships and contribute to a safe, efficient, and well‑organized workplace while upholding standards of operational excellence through effective resource coordination, teamwork, and continuous improvement. The role requires independent judgment, initiative, and ability to navigate varied responsibilities with composure and professionalism. Excellent interpersonal skills, ability to work in a fast‑paced team environment are essential.Success in this role requires a flexible, self‑directed team player who can manage multiple tasks with a high degree of professionalism. A polished, pleasant attitude, strong professional demeanor, and genuine pride in delivering high‑quality work are central to thriving in this position. • Greet and support guests, employees, clients, team members, and vendors with professionalism.• Maintain clean, organized, and professionally presented Reception, lobby, and common spaces. Conduct routine inspections of conference rooms, pantries, copy areas, and common spaces; submit work orders when needed.• Answer phones, maintain the phone list, and direct individuals to appropriate contacts or conference rooms.• Monitor shared email inboxes and conference‑room booking systems throughout the day. Coordinate conference room reservations and support meeting setup as needed.• Assist with administrative tasks such as scheduling, meeting coordination, correspondence, and document handling. Maintain confidentiality and exercise professional judgment in all interactions.• Register visitors and contractors; badge in guests and maintain temporary badge procedures.• Issue and track new‑hire badges and employee access cards.• Maintain and audit badge access levels; update employees on access‑control changes or enhancements.• Log incoming and outgoing packages; manage mail and courier items, including accountable deliveries.• Liaise with property management and vendors as needed.• Manage office and pantry supplies, maintaining established inventory levels and ordering office supplies, beverages, snacks, groceries, and other consumables.• Coordinate catering and hospitality for meetings and weekly lunches.• Load and unload dishwashers daily; clean coffee machines and maintain refrigerators weekly.• Support special projects and additional tasks as requested by the Client or leadership.
2026-03-04T17:04:09Z