<p><strong>SALES OPERATIONS ANALYST - Growth-Oriented Manufacturer in Lawrenceville</strong></p><p>A growing organization is seeking a highly analytical and detail-oriented <strong>Sales Operations Analyst</strong> to join their team. In this key role, you’ll drive process optimization, deliver actionable sales insights, and facilitate data-driven decision-making across the sales function. You’ll work hands-on with sales analytics, CRM management, and sales compensation support, helping the team identify trends and opportunities to boost performance.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Support and optimize CRM (Microsoft CRM) systems to enhance sales processes, lead management, opportunity tracking, and pipeline visibility.</li><li>Collaborate cross-functionally with sales, marketing, operations, and IT to align CRM architecture with business needs.</li><li>Maintain user administration, data hygiene, permissions, and roles within the CRM platform.</li><li>Build and maintain sales dashboards and reports (Power BI experience preferred) to provide insights to sales leadership and other stakeholders.</li><li>Analyze data to spot trends, gaps, and sales opportunities; present findings to key decision-makers.</li><li>Prepare and run reports on sales margin, trends, and team performance against key indicators.</li><li>Assist with data validation and quality assurance processes for monthly sales compensation.</li><li>Partner in defining and streamlining sales processes, workflows, and KPIs.</li><li>Support training and implementation for CRM initiatives.</li><li>Assist with territory planning, forecasting, and product rollouts.</li><li>Coordinate with data owners (IT, business ops, sales) to ensure smooth integration of system and data enhancements.</li><li>Provide ad hoc reporting and support for pricing and margin validation.</li><li>Perform additional duties as needed.</li></ul><p><br></p>
We are looking for a dedicated Client Relations Specialist to join our team in Thomson, Georgia. This is a Contract-to-Permanent position, offering the opportunity to contribute to our customer-focused initiatives while building strong and lasting relationships. In this role, you will play a pivotal part in managing client inquiries, delivering tailored solutions, and supporting the sales team in expanding business opportunities.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries regarding products, pricing, availability, and production timelines to ensure satisfaction and clarity.<br>• Develop a thorough understanding of client needs to provide personalized recommendations and solutions.<br>• Coordinate and schedule meetings with both current and potential customers as required.<br>• Stay informed about product offerings, including specifications, usage, and pricing, to confidently address customer questions.<br>• Partner with the outside sales team to identify growth opportunities and foster long-term business relationships.<br>• Verify technical details with clients or regional sales managers and accurately input orders into the system.<br>• Create detailed production orders based on customer purchase requests and usage projections.<br>• Collaborate with production teams to ensure timely availability and delivery of materials.<br>• Handle customer complaints with professionalism, offering solutions to maintain satisfaction and trust.
<p>We are looking for a licensed adjustor to join a non-profit organization in Stone Mountain, Georgia. This Contract position offers an excellent opportunity to support the Workers' Compensation team in handling claims and providing administrative relief during a busy period. Ideal candidates will have relevant licensing and experience in claims adjustment, particularly in workers' compensation or similar areas.</p><p><br></p><p>Responsibilities:</p><p>• Assist in managing workers' compensation claims, including loss time and indemnity claims.</p><p>• Collaborate with the Workers' Compensation Supervisor and team during virtual meetings to ensure claims are handled efficiently.</p><p>• Analyze and process claims data to support the organization's operations.</p><p>• Maintain accurate records and documentation related to workers' compensation cases.</p><p>• Ensure compliance with relevant laws and regulations when handling claims.</p><p>• Coordinate with team members to streamline administrative tasks and improve workflow.</p><p>• Participate in onboarding processes, including background checks and fingerprinting.</p><p>• Utilize provided equipment, such as laptops, to perform daily responsibilities effectively.</p><p>• Adapt to the possibility of returning to an in-office environment if required.</p><p>• Provide expertise in claims adjustment based on prior experience in insurance, hospital, or related industries.</p>
