5 results for Help Desk Analyst in Brunswick, OH

Help Desk Technician

North Canton, OH
onsite
Temporary
0 - 0 USD / Yearly
We are looking for a skilled Help Desk Technician to join our team on a contract basis in North Canton, Ohio. This position will provide essential IT support to ensure smooth operations during a staffing need. The role will be for approximately 30-60 days and offers a great opportunity to work in a dynamic environment. Responsibilities: • Provide technical assistance and troubleshoot issues related to Windows 10 operating systems. • Manage user accounts and permissions within Active Directory. • Respond to and resolve service desk tickets in a timely manner. • Utilize Microsoft Intune to assist with device management and security. • Perform basic troubleshooting of hardware, software, and network issues. • Document solutions and maintain accurate records of all support activities. • Communicate effectively with team members and end-users to understand and address their IT concerns. • Ensure compliance with company IT policies and procedures while providing support. • Assist in maintaining smooth IT operations during staffing transitions.
2026-03-14T00:00:00Z

Cybersecurity Analyst

Cleveland, OH
onsite
Permanent
75000 - 90000 USD / Yearly
We are looking for a skilled Cybersecurity Analyst to join our team in Cleveland, Ohio. In this role, you will focus on ensuring the security of cloud-based systems and applications, leveraging your expertise in Microsoft Azure, Zero Trust principles, and advanced security technologies. This position offers an opportunity to play a vital role in protecting sensitive data and maintaining compliance with industry standards. Responsibilities:• Monitor and address security alerts in Microsoft Defender for Cloud, Azure Sentinel, and Azure Security Center.• Configure and manage identity and access controls using Azure Active Directory, role-based access management, and multi-factor authentication.• Implement and enforce security controls, ensuring systems align with industry frameworks and compliance standards.• Analyze security logs and investigate alerts to support threat detection and incident response.• Secure virtual networks and endpoints within Azure environments.• Deploy and manage encryption strategies, to protect sensitive data.• Assist with security audits, cloud risk assessments, and compliance evaluations.• Collaborate with senior engineers to enhance security measures and respond to emerging threats.• Optimize firewall technologies and policies to strengthen network defenses.• Contribute to the development and improvement of cybersecurity policies and procedures.
2026-03-16T00:00:00Z

Cybersecurity Analyst

Cleveland, OH
remote
Permanent
120000 - 130000 USD / Yearly
We are looking for a skilled Cybersecurity Analyst to join our team in Cleveland, Ohio. In this role, you will play a critical part in shaping and implementing cybersecurity strategies to safeguard organizational systems and data. This position offers a dynamic work environment where collaboration with global and division teams is essential. Responsibilities:• Develop and execute components of the division's cybersecurity strategy in collaboration with global and division teams.• Investigate and resolve cybersecurity incidents by working closely with network, infrastructure, and security teams.• Coordinate and support annual security assessments and compliance activities, ensuring issues are tracked and gaps are addressed effectively.• Facilitate and oversee penetration testing and vulnerability scans, providing actionable solutions and guidance to infrastructure teams.• Monitor and address operational technology vulnerabilities in partnership with engineering teams to ensure system security.• Configure and manage security tools within Microsoft Azure and Office 365 environments.• Provide expertise in Cisco security products, including wireless and Meraki solutions.• Conduct research to stay updated on emerging threats and recommend proactive measures to enhance organizational security.• Collaborate with cross-functional teams to drive continuous improvement in cybersecurity practices.
2026-03-13T00:00:00Z

Data Analyst III

Cleveland, OH
remote
Temporary
40 - 45 USD / Hourly
We are looking for an experienced Data Analyst III to join our team. In this role, you will apply advanced mathematical and data modeling techniques to deliver insightful business analyses and recommendations. You will collaborate with multiple business groups and senior stakeholders to drive informed decision-making and enhance processes. This is a long-term contract position offering an exciting opportunity to work on complex projects and influence strategic outcomes. Responsibilities:• Conduct detailed analyses to identify trends and provide actionable recommendations for business solutions.• Summarize and present findings through reports, charts, and presentations to stakeholders.• Develop and refine analytical models to support future business decisions.• Collaborate with business teams to gather requirements and design effective data analysis strategies.• Retrieve, verify, and prepare data from various sources for accurate reporting.• Create advanced queries and tools to simplify data management and reporting processes.• Forecast outcomes and analyze trends to support strategic planning and process improvements.• Act as a liaison between departments, providing data-driven insights and answering queries about business processes.• Mentor and guide less experienced team members, assigning tasks and ensuring project deliverables.• Support cross-functional projects and provide input to external groups, vendors, or agencies as needed.
2026-03-05T00:00:00Z

Application Support Specialist

Cleveland, OH
onsite
Permanent
70000 - 80000 USD / Yearly
We are looking for an Application Support Specialist to join our team in Greater Cleveland, Ohio. In this role, you will provide expert-level support for enterprise applications, ensuring smooth operation and user satisfaction. You will collaborate with internal teams to troubleshoot issues, enhance system functionality, and drive process improvements. Responsibilities:• Administer and maintain enterprise applications such as Microsoft Dynamics and Bullhorn to ensure optimal performance.• Manage user accounts, security settings, and configurations within Microsoft 365.• Provide technical support for application-related issues, resolving them promptly to minimize downtime.• Collaborate with various departments to identify and implement system improvements and enhancements.• Oversee integrations between SaaS platforms, ensuring seamless data flow and functionality.• Utilize ticketing systems to track and manage application issues and changes effectively.• Maintain vendor relationships to ensure timely support and updates for enterprise applications.• Develop and manage reporting tools, dashboards, and workflows to optimize business processes.• Ensure compliance with best practices in system customization and data management.
2026-03-10T00:00:00Z