<p>A large academic institution is seeking a skilled and strategic <strong>Salesforce Developer</strong> with expertise in <strong>Service Cloud</strong> to support and expand its existing Salesforce platform. This role will play a key part in optimizing Service Cloud features such as agent support, generic agent deployment, research documentation, and intelligent search functionalities.</p><p>This developer will also contribute to a broader initiative to implement and standardize Salesforce usage across multiple organizations within the institution, offering technical leadership and support during this expansion.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Further develop and enhance the existing Salesforce Service Cloud implementation with a focus on:</li><li>Agent setup and optimization</li><li>Deployment of generic agents</li><li>Research documentation integration and workflows</li><li>Intelligent and federated search functionalities</li><li>Collaborate with stakeholders across departments to align development with institutional needs</li><li>Serve as a subject matter expert for Service Cloud capabilities and best practices in a higher education environment</li><li>Develop custom Salesforce components (Apex classes, Lightning components, Flows, Visualforce, etc.) and integrate third-party tools where appropriate</li><li>Maintain platform scalability, security, and compliance across multi-organization use</li><li>Support user adoption through documentation, training, and troubleshooting</li><li>Partner with cross-functional teams to support reporting, analytics, and user feedback loops</li></ul><p><br></p>
Job Overview We are seeking a highly skilled Full Stack Developer with expertise in Perl to join our team. The ideal candidate will be responsible for developing and maintaining a registration-based portal with a multi-tenant database structure. This application is hosted on AWS, using PostgreSQL as the primary database. This role involves full-stack development, including both back-end logic and front-end implementation. The position requires working within a Waterfall development environment, ensuring clear documentation, structured processes, and rigorous testing. Key Responsibilities Develop & Maintain: Design, develop, and maintain robust full-stack applications using Perl for backend logic. Database Management: Work with PostgreSQL, designing and optimizing database queries, ensuring efficiency in a multi-tenant architecture. AWS Hosting: Manage and optimize application hosting on AWS (EC2, S3, RDS, etc.). Front-End Development: Implement front-end interfaces and workflows, ensuring usability and performance. Code Review & Testing: Conduct thorough code reviews and ensure high-quality releases following Waterfall methodology. Collaboration: Work closely with business analysts, project managers, and QA teams to define requirements and deliver solutions. Security & Compliance: Implement security best practices, ensuring compliance with relevant industry standards.
We are looking for a skilled Software Developer to join our team in New York, New York. This role offers the chance to work on complex technical projects in a fast-paced financial services environment. The ideal candidate will bring expertise in C/C++ development and Unix/Linux systems, along with a proven ability to collaborate and solve challenging problems.<br><br>Responsibilities:<br>• Design, develop, and maintain software solutions using C/C++ in Unix/Linux environments.<br>• Collaborate with team members to implement network architectures and communication protocols.<br>• Create and optimize scripts using languages such as Bash and C-Shell to automate processes.<br>• Utilize version control systems like Git to manage codebase and track changes.<br>• Troubleshoot and resolve technical issues, ensuring system reliability and performance.<br>• Develop and integrate messaging platforms and APIs, including Solace and Tibco.<br>• Conduct thorough testing and debugging to improve software functionality.<br>• Work closely with stakeholders to understand requirements and deliver tailored solutions.<br>• Contribute to software architecture and design discussions to improve system scalability.<br>• Stay updated on industry trends and emerging technologies to drive innovation.
We are looking for a talented Software Developer to join our dynamic team in New York, New York. In this role, you will use your expertise in C++ to develop high-performance systems that support critical trading and research operations. This position offers an exciting opportunity to work on innovative technology in a fast-paced environment.<br><br>Responsibilities:<br>• Develop efficient, low-latency C++ applications that support order management, exchange connectivity, and real-time market data systems.<br>• Enhance the scalability and performance of existing trading infrastructure to meet the demands of high-frequency trading.<br>• Collaborate with team members to design and implement distributed systems that align with business requirements.<br>• Conduct performance monitoring and optimization for Linux-based systems to ensure reliability and efficiency.<br>• Troubleshoot and resolve software bugs using tools such as Atlassian Jira and GitHub.<br>• Participate in Agile Scrum processes to ensure timely delivery of projects and features.<br>• Integrate APIs and develop backend solutions to enhance system functionality.<br>• Stay updated on emerging technologies and propose innovative solutions to improve the trading platform.<br>• Work closely with researchers and traders to understand technical requirements and deliver tailored solutions.
<p>We are looking for an experienced Software Developer to lead the design, implementation, and delivery of cutting-edge enterprise technology solutions. This role requires a strong grasp of architectural principles, modern development practices, and emerging technologies. Based in New Jersey, this position offers an exciting opportunity to work on transformative projects that align technology with business strategies.</p><p><br></p><p>Responsibilities:</p><p>• Design and implement enterprise technology solutions, ensuring scalability, security, and performance.</p><p>• Develop and document architectural patterns across various levels, including logical, physical, and operational design.</p><p>• Lead technical evaluations and create proofs of concept for new tools, frameworks, and technologies.</p><p>• Collaborate with cross-functional IT teams to ensure alignment with enterprise-wide goals and objectives.</p><p>• Stay updated on emerging technologies and incorporate them into scalable, innovative solutions.</p><p>• Promote best practices in software design, including object-oriented programming and design patterns.</p><p>• Manage the integration of APIs, messaging frameworks, and third-party services into enterprise systems.</p><p>• Provide hands-on leadership for large-scale projects and strategic initiatives.</p><p>• Engage with vendors and partners to ensure SLA commitments and accelerate project timelines.</p><p>• Participate in architecture reviews and ensure alignment with long-term business strategies.</p>
We are offering an exciting opportunity for a Full Stack Developer to join our team in the Financial Services industry, based in Princeton, New Jersey. In this role, you will be deeply involved in the design, development, and implementation of systems that support various complex operational functions. You will also have a direct collaboration with business users, providing hands-on application development and ensuring high-quality and efficient web applications.<br><br>Responsibilities:<br>• Collaborate directly with business users for the analysis and assessment of business and system requirements across various functional disciplines.<br>• Design, develop and implement systems that support trading, help desk, surveillance, clearing, business intelligence, finance, and other complex middle and back office operational systems.<br>• Participate in hands-on application development, demonstrating a strong desire to be in-the-code.<br>• Define the back-end REST APIs for the features of the services being built.<br>• Employ your expertise in core Java and JEE technologies, and your in-depth knowledge of one or more application frameworks such as Spring Boot.<br>• Utilize your skills in web development tools and languages such as Angular, HTML5, CSS, and Javascript.<br>• Work on complex database design and SQL tasks.<br>• Handle Linux and shell scripting tasks.<br>• Work with the team to define test cases, and write unit, integration, and end-to-end tests.<br>• Adhere to industry-standard architecture design methodologies and processes.<br>• Display strong written and oral communication skills, being self-directed and motivated to work in a fast-paced team-oriented environment.
<p><strong>About the Role:</strong></p><p>We are seeking a versatile and forward-thinking Full Stack Developer to join our dynamic team. The ideal candidate will be proficient across multiple programming languages and frameworks, with a strong foundation in AI integration, testing, and performance optimization. This role requires a developer who thrives in a fast-paced environment and is passionate about building secure, scalable, and innovative web applications.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Design, develop, and maintain full stack applications using Ruby, Ruby on Rails, Python, Django, HTML, CSS, and JavaScript.</li><li>Integrate AI frameworks, APIs, and plugins to enhance application capabilities.</li><li>Conduct thorough debugging, unit testing, and regression testing to ensure code quality.</li><li>Ensure applications meet security and compliance standards, including US and EU regulations.</li><li>Implement and manage payment systems integration.</li><li>Perform load testing to validate performance under high traffic conditions.</li><li>Collaborate with cross-functional teams to define and implement web architecture (preferred but not required).</li></ul><p><br></p><p><br></p>
<p>In this role, you will design, develop, and maintain critical applications while ensuring optimal performance and functionality. You will collaborate closely with various teams to create innovative software solutions and provide technical expertise in troubleshooting and enhancing systems.</p><p><br></p><p>Responsibilities:</p><p><br></p><ul><li>Design, develop, and maintain core software applications to ensure high performance, reliability, and scalability.</li><li>Write, implement, and manage clean, efficient, and well-documented source code.</li><li>Partner with cross-functional teams to build and deploy prototype applications across multiple platforms.</li><li>Integrate software components and systems through function calls to ensure seamless interoperability.</li><li>Collaborate with management to analyze business processes and identify application or system requirements.</li><li>Diagnose and resolve production issues, ensuring minimal downtime and optimal functionality.</li><li>Research, evaluate, and implement new software solutions and reporting tools as needed.</li><li>Provide technical support and implement enhancements to improve system performance and user experience.</li><li>Develop and optimize database queries to support reporting and data analysis needs.</li></ul>
<p>We are looking for an experienced Senior Data Engineer to join our team. This role involves designing and implementing scalable data solutions, optimizing data workflows, and driving innovation in data architecture. The ideal candidate will possess strong leadership qualities and a passion for problem-solving in a fast-paced, cutting-edge environment.</p><p><br></p><p>Responsibilities:</p><p>• Develop high-performance data systems, including databases, APIs, and data integration pipelines, to support scalable solutions.</p><p>• Design and implement metadata-driven architectures and automate deployment processes using infrastructure-as-code principles.</p><p>• Promote best practices in software engineering, such as code reviews, testing, and continuous integration/delivery (CI/CD).</p><p>• Establish and maintain a robust data governance framework to ensure compliance and data integrity.</p><p>• Monitor processes and implement improvements, including query optimization, code refactoring, and efficiency enhancements.</p><p>• Leverage cloud platforms, particularly Azure and Databricks, to improve system architecture and scalability.</p><p>• Conduct data quality checks and build procedures to address and resolve data issues effectively.</p><p>• Create and maintain documentation for data architecture, standards, and best practices.</p><p>• Provide technical leadership to the team, guiding design discussions and fostering innovation in data infrastructure.</p><p>• Identify and implement opportunities for process optimization and automation to improve operational efficiency.</p>
<p>A large academic institution is seeking a proactive and strategic <strong>Business Process Analyst</strong> to evaluate, optimize, and support business operations related to its <strong>Salesforce Service Cloud</strong> platform. This individual will work closely with department heads and stakeholders across multiple departments, providing insight and recommendations to improve student-facing services, advisor workflows, and internal processes.</p><p>This role will serve as a key bridge between business operations and technical development, helping to ensure the institution is making the most effective and efficient use of its Salesforce platform.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Evaluate existing workflows, procedures, and systems related to Salesforce Service Cloud</li><li>Conduct process mapping and gap analysis to identify inefficiencies and recommend improvements</li><li>Collaborate with department leaders to advise on optimal usage of Salesforce for case management, student support, knowledge management, and agent automation</li><li>Support the configuration and optimization of Service Cloud agents, case routing, and automation processes</li><li>Lead discovery sessions and conduct interviews with advisors, student support teams, and administrators to understand current-state operations</li><li>Research best practices in higher education, particularly in how academic advising and student services are delivered using CRM tools</li><li>Serve as a liaison between functional departments and the Salesforce technical team to translate business needs into system enhancements</li><li>Track and document recommendations, create standard operating procedures (SOPs), and assist in training efforts across departments</li><li>Support the broader implementation of Salesforce Service Cloud across academic and administrative units</li></ul><p><br></p>
About the Role:<br>We’re looking for a Senior Software Developer to help design, build, and enhance our insurance applications. You’ll work closely with architects, business analysts, and QA teams to deliver high-quality, scalable solutions that support our core insurance operations. This is a hands-on role where you’ll be coding, integrating systems, and troubleshooting complex issues.<br><br>Key Responsibilities:<br><br>Develop, customize, and maintain applications in Guidewire (PolicyCenter, BillingCenter, ClaimCenter).<br><br>Build and support solutions using .NET (C#) or Java, depending on project needs.<br><br>Design and implement integrations with internal and external systems (APIs, web services, data feeds).<br><br>Collaborate with architects and business teams to ensure solutions meet functional and technical requirements.<br><br>Troubleshoot, debug, and optimize performance of applications.<br><br>Participate in code reviews and provide mentorship to junior developers.<br><br>Contribute to continuous improvement efforts, including CI/CD pipelines and automation.<br><br>Qualifications:<br><br>5+ years of experience in software development with .NET (C#) or Java.<br><br>Hands-on experience with Guidewire development (GOSU, configuration, integration, or conversion) preferred.<br><br>Strong knowledge of REST/SOAP APIs, JSON/XML, and middleware integrations.<br><br>Experience in the insurance industry or other highly regulated environments is a plus.<br><br>Solid understanding of SDLC, Agile practices, and version control (Git, SVN).<br><br>Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent work experience).<br><br>Nice to Have:<br><br>Guidewire certification (Developer/Integration).<br><br>Familiarity with cloud environments (Azure, AWS, GCP).<br><br>Experience with DevOps practices, CI/CD pipelines, and containerization (Docker, Kubernetes).<br><br>What We Offer:<br><br>Competitive salary and benefits package.<br><br>Opportunity to work on large-scale insurance technology projects.<br><br>Collaborative team environment with detail oriented growth opportunities.
We are looking for a skilled Web Developer to join our team in New York, New York. This role focuses on creating and enhancing web browser interfaces while improving user experience and design functionality. The ideal candidate will have expertise in front-end development and a strong understanding of modern web design principles.<br><br>Responsibilities:<br>• Develop and maintain web browser interfaces, ensuring seamless functionality and user-friendly designs.<br>• Enhance the user experience (UI/UX) by implementing effective design solutions.<br>• Collaborate with designers and developers to create visually appealing and functional web pages.<br>• Utilize JavaScript, CSS, and HTML to build and optimize front-end components.<br>• Work with tools like Figma to translate design concepts into functional interfaces.<br>• Troubleshoot and resolve technical issues related to web applications.<br>• Test and debug code to ensure optimal performance across various devices and platforms.<br>• Stay updated on emerging web technologies and best practices to continuously improve development processes.<br>• Participate in team meetings and contribute to project planning and execution.
We are looking for an experienced Sr. Software Engineer to join our team in Cranford, New Jersey. In this role, you will contribute to the development of cutting-edge software solutions, focusing on creating user-friendly applications and scalable backend systems. This position requires a collaborative mindset and a passion for delivering high-quality results.<br><br>Responsibilities:<br>• Build dynamic and responsive front-end applications utilizing Angular frameworks.<br>• Design and maintain scalable RESTful APIs to ensure optimal performance and usability.<br>• Work closely with backend developers, data teams, and business analysts to align software solutions with organizational goals.<br>• Transform UI/UX wireframes into functional and visually appealing application components.<br>• Develop clean, reusable, and thoroughly tested code, conducting unit and integration testing.<br>• Participate actively in code reviews and design discussions to uphold best practices and design standards.<br>• Enhance application performance and resolve production issues promptly.<br>• Stay informed about the latest advancements in front-end and software development technologies.<br>• Communicate project progress, potential risks, and proposed solutions effectively to team members and management.
We are looking for a skilled Web Developer to join our team in Fairfield, New Jersey. In this role, you will design, develop, and maintain websites, ensuring functionality and user-friendly experiences. If you thrive in a fast-paced environment and have expertise in WordPress, front-end frameworks, and website hosting, we encourage you to apply.<br><br>Responsibilities:<br>• Build and customize WordPress websites, including creating sites from scratch and integrating plugins such as Elementor.<br>• Implement and manage front-end frameworks like React, Angular, Blazor, or jQuery to enhance website functionality.<br>• Develop and maintain APIs and ensure seamless integration with various systems.<br>• Optimize website hosting and ensure reliable performance across platforms.<br>• Write clean, efficient code using JavaScript, HTML, and PHP to support dynamic web applications.<br>• Conduct thorough testing, debugging, and troubleshooting to ensure website functionality and resolve issues.<br>• Collaborate with cross-functional teams to gather requirements and deliver tailored web solutions.<br>• Utilize tools such as Atlassian Jira to track bugs, manage tasks, and streamline project workflows.<br>• Apply Agile Scrum methodologies to ensure timely project delivery and continuous improvement.<br>• Administer and maintain websites, ensuring security, scalability, and content management system (CMS) updates.
<p>We’re looking for a SQL developer, responsible for solving complex data and workflow challenges and building tools that directly impact production, fulfillment, and reporting systems. You’ll work closely with cross-functional teams to design, develop, and support custom software solutions that drive operational efficiency and scalability.</p><p><br></p><p><strong>Top Responsibilities</strong></p><ol><li>Design & Develop Custom Solutions: Build and maintain Windows-based and web applications that integrate with production systems, inventory tools, and third-party platforms.</li><li>Data Engineering & Automation: Create data workflows using SQL Server, SSIS, and other tools to automate print production, reporting, and invoicing processes.</li><li>System Integration: Develop interfaces with devices and systems such as barcode scanners, shipping tools, and ERP platforms.</li><li>Project Collaboration: Partner with technical leads and account managers to define project goals, test solutions, and ensure successful deployment.</li><li>Mentorship & Support: Guide junior developers and provide ongoing support for deployed applications, including training and documentation.</li></ol>
We are looking for a skilled Sr. Software Engineer to join our team in New York, New York. This role focuses on backend development and involves working with cutting-edge technologies to design and optimize cloud architectures and systems. If you are passionate about creating scalable solutions and have expertise in modern frameworks, this position offers an exciting opportunity to make a significant impact.<br><br>Responsibilities:<br>• Develop and maintain backend systems using Node.js and Golang to ensure high performance and scalability.<br>• Collaborate with cross-functional teams to design and implement cloud-based architectures using platforms like Google Cloud, Docker, and Kubernetes.<br>• Build and optimize RESTful and GraphQL APIs to support seamless integration with frontend systems.<br>• Work closely with frontend developers utilizing React.js, TypeScript, and Next.js to create cohesive and efficient applications.<br>• Apply expertise in real-time bidding systems and Apache Kafka to enhance system design and data processing capabilities.<br>• Leverage AI/ML technologies to optimize advertising platforms and improve ad performance.<br>• Lead backend and cloud architecture design, ensuring the systems align with business goals and technical requirements.<br>• Troubleshoot, debug, and resolve complex system issues to maintain reliability and efficiency.<br>• Stay updated on emerging technologies and integrate them into projects to drive innovation and success.
We are looking for an experienced Senior Fullstack Developer to drive the development of cutting-edge features and APIs for our proprietary Content Management System platform. This role offers the opportunity to work with modern technologies and contribute to scalable, high-performance software solutions that enhance the delivery and monetization of media content in live events, stadiums, and broadcasts. Collaboration with cross-functional teams will be a key aspect of this position, ensuring impactful and efficient software development.<br><br>Responsibilities:<br>• Design and develop innovative features and RESTful APIs for the company’s Content Management System platform.<br>• Maintain and improve the existing codebase built with React, Node.js, Java, Python, and PostgreSQL.<br>• Optimize application performance, scalability, and reliability to support high-demand environments.<br>• Work closely with product managers, designers, and engineers to translate business requirements into technical solutions.<br>• Conduct code reviews, participate in architecture discussions, and contribute to technical planning.<br>• Ensure adherence to best practices in software development, testing, and deployment processes.<br>• Troubleshoot and resolve production issues promptly to minimize disruptions.<br>• Provide guidance to less experienced developers and foster a culture of collaboration and continuous improvement within the team.
<p>Position Summary</p><p>We’re looking for a Sr. SQL developer, responsible for solving complex data and workflow challenges and building tools that directly impact production, fulfillment, and reporting systems. You’ll work closely with cross-functional teams to design, develop, and support custom software solutions that drive operational efficiency and scalability.</p><p><br></p><p>Top Responsibilities</p><ol><li>Design & Develop Custom Solutions: Build and maintain Windows-based and web applications that integrate with production systems, inventory tools, and third-party platforms.</li><li>Data Engineering & Automation: Create data workflows using SQL Server, SSIS, and other tools to automate print production, reporting, and invoicing processes.</li><li>System Integration: Develop interfaces with devices and systems such as barcode scanners, shipping tools, and ERP platforms.</li><li>Project Collaboration: Partner with technical leads and account managers to define project goals, test solutions, and ensure successful deployment.</li><li>Mentorship & Support: Guide junior developers and provide ongoing support for deployed applications, including training and documentation.</li></ol>
We are looking for a proactive and detail-oriented Project Coordinator to join our team in New York, New York. This role is pivotal in supporting various organizational initiatives, managing logistics, and ensuring smooth communication across teams. If you are passionate about nonprofit work, thrive in a dynamic environment, and excel at juggling multiple responsibilities, this position is an excellent opportunity to make a meaningful impact.<br><br>Responsibilities:<br>• Collaborate with the Scientific Director and Executive Director to support program development and execution.<br>• Oversee daily program operations, ensuring tasks are completed efficiently and on schedule.<br>• Organize and manage internal project files and databases, maintaining accuracy and accessibility.<br>• Assist in preparing comprehensive reports and presentations for internal and external stakeholders.<br>• Coordinate logistics and track deliverables to ensure project milestones are met.<br>• Facilitate internal communications to ensure alignment across all departments.<br>• Manage scheduling for meetings, events, and key organizational activities.<br>• Support grant management processes, including tracking deadlines and maintaining relevant documentation.<br>• Utilize tools such as Salesforce, Proposal Central, and Blackbaud for project and donor management.<br>• Contribute to branded content creation using Canva and other design platforms.
<p>We are on the lookout for a Data Engineer in New Jersey. (1-2 days a week on-site*) In this role, you will be required to develop and maintain business intelligence and analytics solutions, integrating complex data sources for decision support systems. You will also be expected to have a hands-on approach towards application development, particularly with the Microsoft Azure suite.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Develop and maintain advanced analytics solutions using tools such as Apache Kafka, Apache Pig, Apache Spark, and AWS Technologies.</p><p>• Work extensively with Microsoft Azure suite for application development.</p><p>• Implement algorithms and develop APIs.</p><p>• Handle integration of complex data sources for decision support systems in the enterprise data warehouse.</p><p>• Utilize Cloud Technologies and Data Visualization tools to enhance business intelligence.</p><p>• Work with various types of data including Clinical Trials Data, Genomics and Bio Marker Data, Real World Data, and Discovery Data.</p><p>• Maintain familiarity with key industry best practices in a regulated “GXP” environment.</p><p>• Work with commercial pharmaceutical/business information, Supply Chain, Finance, and HR data.</p><p>• Leverage Apache Hadoop for handling large datasets.</p>
We are looking for a skilled Software Engineer to join our dynamic team in New York, New York. As part of our organization, you will contribute to the development of innovative software solutions and play a key role in building high-quality applications. This role offers an exciting opportunity to work in a fast-paced environment, collaborating with talented professionals to create impactful technology.<br><br>Responsibilities:<br>• Design, develop, and maintain software applications using Python and TypeScript.<br>• Collaborate with cross-functional teams to build and enhance web applications, leveraging frameworks like Next.js.<br>• Write clean, efficient, and scalable code that meets project requirements.<br>• Conduct thorough testing and debugging to ensure software functionality and reliability.<br>• Participate in code reviews to maintain high standards and share best practices.<br>• Optimize application performance and troubleshoot technical issues.<br>• Stay updated on emerging technologies and incorporate them into development processes.<br>• Contribute to the architecture and design of new software projects.<br>• Document technical workflows and provide clear instructions for system use.<br>• Work closely with stakeholders to understand requirements and deliver tailored solutions.
We are on the search for a Software Engineer to join our team located in Oyster Bay, New York. The role encompasses processing customer applications, maintaining customer records, and resolving customer inquiries. The Software Engineer will also monitor customer accounts and take suitable action.<br><br>Responsibilities<br>• Develop and test software using VB or Objective C<br>• Implement systems design and software development<br>• Conduct unit testing and integrated system testing<br>• Develop databases using Oracle and/or SQL<br>• Work collaboratively within a team or independently as required<br>• Handle customer inquiries and resolve them efficiently<br>• Process customer credit applications with accuracy<br>• Maintain customer credit records meticulously<br>• Monitor customer accounts and take necessary action<br>• Gain knowledge of Inventory and Manufacturing-related systems
We are looking for an experienced DevOps Engineer to join our dynamic team in New York, New York. In this role, you will play a key part in optimizing and automating our infrastructure to ensure seamless operations. The ideal candidate is passionate about cloud technologies, automation, and driving efficiency across development and deployment processes.<br><br>Responsibilities:<br>• Develop and maintain scalable infrastructure solutions using cloud platforms such as AWS.<br>• Automate deployment pipelines to enhance efficiency and consistency.<br>• Manage container orchestration systems, including Kubernetes, to ensure application reliability.<br>• Implement configuration management tools like Ansible to streamline system setup and maintenance.<br>• Utilize Terraform to define and provision infrastructure as code.<br>• Monitor system performance and troubleshoot issues to ensure high availability.<br>• Collaborate with development teams to integrate DevOps practices into workflows.<br>• Identify opportunities for process improvements and implement solutions.<br>• Ensure security and compliance standards are adhered to across infrastructure.<br>• Document processes and share knowledge to promote team growth.
We are looking for an experienced Customer Success Manager to oversee the successful integration and use of our AI-powered delivery platform. In this role, you will guide customers through onboarding, implementation, and optimization processes while acting as a trusted advisor to ensure they achieve measurable business outcomes. You will collaborate closely with cross-functional teams to enhance workflows, address challenges, and drive customer satisfaction.<br><br>Responsibilities:<br>• Facilitate onboarding sessions to help customers configure the platform within their existing systems and workflows.<br>• Provide guidance on AI copilot setup and workflow optimization to ensure seamless implementation.<br>• Develop personalized rollout strategies tailored to each customer’s needs and team structures.<br>• Deliver training sessions to familiarize users with AI-driven tools, including automated requirements capture and real-time synchronization.<br>• Assist customers in integrating the platform with their internal systems and historical data sources.<br>• Build and nurture strong relationships with solution engineers, system integrators, and services teams focused on quality and detail.<br>• Advocate for customer feedback to influence product enhancements and roadmap development.<br>• Diagnose and resolve technical or process-related issues, collaborating with engineering teams as necessary.<br>• Monitor adoption metrics and recommend workflow improvements or new features to maximize customer success.<br>• Create detailed success plans, quarterly business reviews, and actionable insights to drive retention and account growth.
We are looking for a skilled Senior Software Engineer to design and implement innovative software solutions. This role involves creating scalable systems, optimizing performance, and contributing to cutting-edge technologies, including machine learning and vector databases. Join our team in New York, New York, and help shape the future of software development.<br><br>Responsibilities:<br>• Design and develop scalable software solutions using Python and modern architectural patterns.<br>• Build and maintain distributed systems with a focus on multi-threaded programming.<br>• Develop and integrate RESTful APIs to ensure seamless communication between applications.<br>• Optimize data storage and retrieval using MongoDB and Redis.<br>• Explore and implement vector databases such as pgvector and timescale.<br>• Collaborate on machine learning initiatives, including the application of large language models (LLMs).<br>• Utilize cloud platforms like Amazon Web Services (AWS) to enhance system performance and scalability.<br>• Conduct thorough testing and debugging to ensure high-quality software delivery.<br>• Stay updated on emerging technologies to drive innovation within the team.
