<p>We are looking for a skilled Accounts Receivable Analyst to join our team in Stamford, Connecticut. This role is pivotal in managing customer portfolios, ensuring timely payments, and resolving deductions within set guidelines. This is a 6–8-week assignment with possibility to go permanent.</p><p><br></p><p>Responsibilities:</p><p>• Analyze customer payment behaviors and deduction trends, identifying patterns that impact accounts receivable and communicating findings to stakeholders.</p><p>• Build productive relationships with customers, brokers, and internal teams to address noncompliant behaviors and resolve issues promptly.</p><p>• Conduct periodic business reviews, either in person or via teleconference, to discuss payment performance and deduction activity.</p><p>• Participate in project teams focused on enhancing customer operations and cash management processes.</p><p>• Oversee customer payment performance to ensure compliance with company terms of sale, policies, and procedures.</p><p>• Execute timely collection of overdue receivables, ensuring accurate validation and resolution of customer deductions.</p><p>• Identify invalid deductions and implement efficient collection processes to address them.</p><p>• Proactively reduce incoming deductions by pinpointing opportunities for process enhancements and engaging with relevant stakeholders.</p><p>• Utilize quantitative methods to assess payment performance metrics, develop benchmarks, and forecast cash flow.</p><p>• Report on key performance indicators to support cash operations strategies and initiatives.</p>
We are looking for a skilled iManage Subject Matter Expert and Business Analyst to join our team in Iselin, New Jersey. In this role, you will take ownership of the iManage platform, providing critical insights and solutions to optimize document management, workflows, and integrations across the organization. This is a long-term contract position, offering the opportunity to collaborate with cross-functional teams to drive innovation and ensure compliance in a dynamic environment.<br><br>Responsibilities:<br>• Act as the primary expert on the iManage platform, overseeing its configuration, architecture, and integration capabilities.<br>• Translate business needs into actionable enhancement requirements for iManage workflows and platform improvements.<br>• Monitor system updates and releases to ensure proactive adoption of new features and advancements.<br>• Collaborate with IT operations to maintain secure, stable, and compliant system performance.<br>• Gather and document requirements for optimizing document management workflows and metadata standards.<br>• Perform gap analyses to identify opportunities for automation and process improvements.<br>• Support testing, validation, and rollout of new iManage features and configurations.<br>• Partner with data teams to enable seamless integrations between iManage and enterprise systems.<br>• Analyze usage patterns and build dashboards to track system performance and user adoption.<br>• Ensure compliance with governance, security, and confidentiality standards for all platform workflows and integrations.
We are looking for a skilled Data Analyst with expertise in marketing analytics and reporting to join our team on a long-term contract basis. This role will focus on transforming data from various digital marketing channels into actionable insights that drive strategic decision-making. Based in Somerville, New Jersey, you will collaborate with cross-functional teams to optimize campaign performance and user experience through data-driven solutions.<br><br>Responsibilities:<br>• Design and manage dashboards and reports using tools such as Power BI, Tableau, or Looker to monitor key performance indicators across marketing initiatives.<br>• Utilize SQL and Python to extract, clean, and analyze large datasets from multiple sources, including websites and advertising platforms.<br>• Conduct audits of website and organic search health using tools like Screaming Frog, identifying opportunities to enhance visibility and traffic.<br>• Analyze user behavior through platforms like HotJar to uncover UX insights and recommend actionable improvements.<br>• Collaborate with teams to define measurement requirements and implement effective tracking solutions.<br>• Develop and maintain scalable LookML models and explore layers in Looker to support self-service reporting.<br>• Provide regular summaries of campaign performance, including forecasting models and data analyses, to stakeholders.<br>• Automate routine reporting processes to ensure efficient and consistent data delivery.<br>• Present complex data findings in visually compelling formats, translating them into practical recommendations for marketing strategies.
<p>Our company is seeking a detail-oriented Financial Analyst to join our dynamic team. As a Financial Analyst, you will play a critical role in interpreting financial data, monitoring performance, and providing key insights to drive strategic business decisions.</p><p>Responsibilities:</p><ul><li>Analyze financial statements, budgets, and forecasts to identify trends and opportunities.</li><li>Prepare reports and presentations for leadership on financial metrics and business performance.</li><li>Support budgeting and planning processes with data-driven recommendations.</li><li>Conduct variance analysis and recommend corrective actions.</li><li>Collaborate cross-functionally to gather relevant financial and operational data.</li><li>Utilize software tools such as Microsoft D365, SAP, Oracle NetSuite, PowerBI, SQL, Quickbooks, and Workday to manage and visualize data.</li><li>Maintain and improve internal accounting controls and audit processes </li></ul><p><br></p>
<p>110,000 - 120,000</p><p><br></p><p>benefits:</p><ul><li>hybrid</li><li>health</li><li>dental</li><li>vision</li><li>paid time off</li></ul><p>Our client, a rapidly expanding financial services company based in Staten Island, is seeking a Portfolio Analyst to join their team. This is an excellent opportunity for a detail‑oriented candidate looking to grow within a collaborative and stable organization.</p><p><br></p><p>Key Responsibilities</p><ul><li>Analyze and monitor a portfolio of restructured loans and commercial credits.</li><li>Conduct thorough credit analysis, risk assessments, and ongoing portfolio reviews.</li><li>Track and evaluate loan repayment performance, identifying trends, issues, and variances.</li><li>Prepare regular portfolio reports and recommend actions to mitigate risk.</li><li>Partner with internal teams to support underwriting, compliance, and lending decisions.</li></ul><p>Qualifications</p><ul><li>4+ years of experience in credit analysis, loan restructuring, workout, or portfolio management.</li><li>Strong analytical and financial modeling skills.</li><li>Experience monitoring loan performance and repayment activity.</li><li>Bank credit training strongly preferred.</li><li>Excellent communication skills and ability to interpret complex financial data.</li></ul><p>This company offers an excellent benefits and compensation package. To apply email a resume in a word format. Or call Rich Singer, CPA at 848-202-7970 to discuss this excellent opportunity.</p>
We are looking for a skilled Desktop Support Analyst to join our team in New York, New York. The ideal candidate will provide advanced technical support to internal clients, ensuring a seamless experience with desktop systems, software, and connectivity. This role requires strong customer service skills and the ability to address and resolve technical issues efficiently, including high-level support for executives.<br><br>Responsibilities:<br>• Deliver Level 2 and Level 3 technical support for internal users, addressing complex desktop, software, and connectivity issues.<br>• Ensure smooth functionality and troubleshooting of Windows 11 OS, Office 365, Azure Active Directory, and Microsoft Teams.<br>• Provide specialized "white glove" support for visiting executives, resolving technical challenges promptly and professionally.<br>• Handle service ticketing requests, ensuring timely and effective resolution of reported problems.<br>• Diagnose and resolve issues related to video conferencing and connectivity, ensuring optimal performance.<br>• Escalate unresolved technical problems to networking or system administration teams for further investigation.<br>• Collaborate with team members to implement solutions that enhance system performance and user experience.<br>• Maintain up-to-date knowledge of desktop technologies and assist with certifications when required.<br>• Conduct proactive monitoring and maintenance of PC workstations to prevent potential disruptions.
<p>Calling all finance professionals! Our client is hiring a <strong>Senior Financial Analyst </strong>to join their top-tier FP& A team. It’s an opportunity to be the voice behind the numbers at a global healthcare leader. The role is particularly exciting because the work is driven by strategic thinking, not just routine reporting. Day to day, you’ll work with Sales, Marketing, Operations, and other business partners to lead high-impact FP& A initiatives, including KPI’s, profitability analysis and pricing. </p><p><br></p><p>This organization is reshaping healthcare in terms of access and innovation. The Senior Financial Analyst will play a critical role in driving this mission through sharp, actionable financial insights.</p><p><br></p><p><strong>Position Overview:</strong></p><ul><li>Collaborate with regional leadership and function as a trusted advisor and financial thought partner.</li><li>Analyze financial and operational performance to spot trends, risks, and opportunities.</li><li>Provide actionable recommendations on high-impact decisions.</li><li>Lead budgeting, forecasting, and monthly performance reviews for a key North American region.</li><li>Collaborate with the broader FP& A team on consolidated reporting, KPI tracking, and strategic planning.</li><li>Build dynamic models, run “what-if” scenarios, and drive ROI analyses to support clinical and business growth initiatives.</li></ul><p><br></p>
<p>Model Development & Maintenance</p><p> • Develop and maintain actuarial models and data-driven processes using Python, R, and SQL to support insurance pricing, reserving, and risk management.</p><p> • Implement and enhance month-end processes, rate change calculations, and ad-hoc analyses with a focus on completeness, accuracy, and consistency to ensure data is of the highest quality.</p><p> • Work with the Actuarial and Financial Planning and Analysis (FP& A) teams to automate and improve model performance using Python-based scripting and automation.</p><p> • Ensure accuracy, consistency, and efficiency of actuarial models and methodologies.</p><p> Traditional Actuarial Tasks</p><p> • Support reserving analysis to estimate unpaid claim liabilities primarily in partnership with internal and external actuaries.</p><p> • Develop and maintain loss development triangles and incurred but not reported (IBNR) calculations both based on financial and operational data (e.g., claims closing ratios).</p><p> • Support the development and validation of actuarial assumptions for pricing, reserving, and forecasting.</p><p> • Develop and regularly report on rate change calculations including bifurcation of exposure changes from pure rate by line of business.</p><p> Financial Modeling & Risk Assessment</p><p> • Conduct stress testing and scenario analysis to assess financial impacts.</p><p> • Develop, update, and maintain models for predictive analytics, profitability analysis, and business planning.</p><p> • Assist in forecasting financial performance and evaluating risk exposure.</p><p> </p><p> </p>
<p>A busy company in the Caldwell area is seeking a Credit Analyst to join their growing organization. This Credit Analyst will get the chance to join a growing team that offers career growth and work schedule flexibility. This Credit Analyst role is responsible for evaluating the creditworthiness of individuals or businesses by performing in-depth analysis of financial statements, cash flow, and overall financial health. The ideal Credit Analyst will possess strong financial analysis skills, sound judgment, and the ability to interpret complex financial data to support informed lending and credit decisions. Other responsibilities of this Credit Analyst will include but not be limited to:</p><p><br></p><p><strong>Credit Analyst Key Responsibilities</strong></p><ul><li>Perform comprehensive analysis of financial statements, including income statements, balance sheets, and statements of cash flow.</li><li>Evaluate profitability, liquidity, leverage, and solvency through ratio analysis and trend analysis.</li><li>Assess cash flow adequacy and debt service coverage to determine repayment capacity.</li><li>Review tax returns, bank statements, aging reports, and supporting financial documentation.</li><li>Identify financial risks, inconsistencies, and red flags within financial reports.</li><li>Prepare detailed credit memos summarizing financial analysis, risk assessment, and recommendations.</li><li>Conduct industry and market research to support credit evaluations.</li><li>Monitor existing credit exposures and reassess financial performance on a periodic basis.</li><li>Collaborate with sales, underwriting, and senior leadership to support credit decisions.</li><li>Maintain compliance with internal credit policies and regulatory requirements.</li><li>Assist in developing and refining credit risk assessment models and procedures.</li></ul><p>This Credit Analyst position is paying between $85,000 and $95,000 annually depending on experience. If interested in this Credit Analyst role, apply today! </p>
<p>Join a pioneering technology company that’s redefining how global financial systems connect and operate. If you’re excited about the intersection of finance, technology, and blockchain innovation, this is your opportunity to make an impact at the frontier of capital markets. Our client is looking for a highly analytical and forward-thinking FP& A Analyst to join their Finance & Operations team. In this role, you’ll play a key part in driving financial strategy and insights across both traditional and crypto-native business lines. You’ll collaborate closely with leaders in Product, Engineering, and Sales to translate complex financial and blockchain data into actionable business decisions that shape the future of finance.</p><p><br></p><p>Responsibilities will include:</p><p>· Develop and maintain financial models, forecasts, and scenario analyses to support company strategy and investment decisions.</p><p>· Prepare and deliver management reporting—covering performance summaries, variance analysis, and key insights for leadership, board, and investors.</p><p>· Partner cross-functionally to translate financial and blockchain data (including token economics) into actionable business recommendations.</p><p>· Support monthly close and reporting cycles, ensuring accurate reconciliations</p><p>· Identify and implement process improvements, automation opportunities, and efficiency initiatives to enhance financial operations.</p><p>· Conduct ad hoc research on market trends, policy shifts, and new product initiatives to inform strategic planning.</p><p><br></p><p>For immediate consideration please email Ben.Turnbull@roberthalf.</p>
<p>Robert Half is partnering with an apparel company delivering an innovative, growth-driven experience for brand partners and retail customers. The team is made up of highly skilled apparel industry experts with a passion for reinvention and continuous evolution.</p><p>The company's focus is on building brands that exceed expectations across performance, execution, and results. They pride ourselves on understanding our customers’ needs and delivering value, efficiency, and reliability at every step.</p><p><br></p><p>This opening is for a Senior Financial Analyst to join the finance team. This role reports directly to the CFO and works closely with the VP of Accounting. The Senior Financial Analyst will play a critical role in driving financial planning and analysis activities, including budgeting, forecasting, cash flow management, and financial reporting. This is a highly visible role with exposure to senior leadership and cross-functional partners.</p><p><br></p><p>Key Responsibilities</p><ul><li>Develop and maintain complex financial models to support budgeting, forecasting, and cash flow projections</li><li>Prepare and analyze monthly, quarterly, and annual financial reports, highlighting key variances, trends, and insights</li><li>Partner with cross-functional teams to prepare budgets and forecasts aligned with strategic objectives</li><li>Monitor inventory levels and evaluate impacts on working capital, providing actionable insights to improve inventory management</li><li>Manage factoring processes in collaboration with finance and operations teams to optimize cash flow</li><li>Support M& A activities, including financial due diligence and integration planning</li><li>Perform ad-hoc financial analyses and present findings to senior leadership</li><li>Assist in preparing presentations and financial materials for internal stakeholders and external partners</li><li>Continuously assess financial processes and identify opportunities to improve efficiency and scalability</li></ul><p><br></p>
We are looking for an experienced Database Analyst to join our team in Jersey City, New Jersey. This Contract-to-Permanent position offers an opportunity to make a significant impact by leveraging advanced analytics and statistical methodologies to optimize user experiences and drive product innovation. The ideal candidate will collaborate with cross-functional teams to deliver data-driven insights, guide experimentation strategies, and improve key business metrics.<br><br>Responsibilities:<br>• Conduct comprehensive analytical projects to identify opportunities and address challenges within the user journey.<br>• Serve as a strategic partner to product leaders by providing data-based recommendations to shape roadmaps and prioritize initiatives.<br>• Utilize advanced statistical methods, including regression analysis, Bayesian inference, and clustering, to derive actionable insights.<br>• Design and execute experimentation strategies, including A/B testing and quasi-experimental methods, to measure and enhance product performance.<br>• Develop predictive models to anticipate user behavior and assess long-term impacts on business outcomes.<br>• Create and maintain executive-level dashboards to monitor product KPIs and communicate findings effectively using visualization tools.<br>• Translate complex data analyses into clear, actionable recommendations for senior leadership.<br>• Mentor less experienced team members, fostering their skills in analytics, communication, and stakeholder engagement.<br>• Collaborate with engineering and UX teams to ensure alignment and integration of analytical solutions.
We are looking for an experienced AI/Data Governance Analyst to lead and implement enterprise-wide data management strategies. This role requires strong leadership and technical expertise to ensure data governance frameworks, data quality standards, and metadata practices are effectively deployed and maintained. As a vital part of the team, you will collaborate closely with business and technology stakeholders to drive data compliance and deliver trusted, high-quality data solutions. This is a long-term contract position based in New York, New York.<br><br>Responsibilities:<br>• Develop and execute comprehensive data management strategies, including governance, quality, and metadata initiatives.<br>• Establish and refine policies, standards, and frameworks to support data governance across the organization.<br>• Lead the implementation of data quality management processes, including rule definition, monitoring, and issue resolution.<br>• Partner with cross-functional teams to align data management efforts with organizational goals.<br>• Select and optimize tools and platforms for data governance and quality management.<br>• Serve as a thought leader to influence executives and stakeholders on prioritizing data as a strategic asset.<br>• Mentor and guide less experienced team members and data stewards to enhance team capabilities.<br>• Monitor and evaluate key performance indicators (KPIs) to measure the effectiveness of governance strategies and data quality.<br>• Ensure compliance with data regulations and support operational requirements within the business context.<br>• Drive adoption and continuous improvement of master data management practices.
We are looking for a skilled Logistics Data Analyst to join our team in Hillside, New Jersey. In this Contract-to-permanent position, you will play a key role in analyzing logistics data, creating actionable insights, and driving process improvements to optimize operations. Ideal candidates are analytical thinkers with expertise in data management tools and a passion for enhancing logistics efficiency.<br><br>Responsibilities:<br>• Collect, clean, and analyze logistics data from multiple sources to uncover trends and areas for improvement.<br>• Develop and maintain dashboards, reports, and presentations to effectively communicate findings to stakeholders.<br>• Implement strategies to enhance logistics processes and efficiency based on data-driven insights.<br>• Define and monitor key performance indicators (KPIs) to measure operational success.<br>• Collaborate with teams across logistics, finance, and IT to support informed decision-making.<br>• Utilize forecasting techniques to predict logistics trends and support strategic planning, including container budgeting based on units.<br>• Manage and optimize databases to ensure data integrity and accessibility.<br>• Perform ad-hoc analyses to address specific projects and initiatives.<br>• Consolidate historical cost and rate information into an organized database for reference.
<p>This role partners closely with the Business Analyst Manager and cross-functional stakeholders to support the analysis, design, and implementation of business processes and systems. The Jr Business Analyst contributes across the full project lifecycle, including requirements gathering, solution design, testing, release support, documentation, and end-user training. The ideal candidate is analytical, proactive, and eager to grow their business analysis skill set while contributing to high-impact initiatives across the organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><ul><li>Collaborate with business stakeholders and subject matter experts to elicit, analyze, document, and validate business requirements</li><li>Translate business needs into clear, actionable functional requirements and support IT teams during solution design and implementation</li><li>Assist with system testing, user acceptance testing (UAT), release coordination, and post-implementation support</li><li>Provide first-level user support by triaging issues, resolving basic problems, and coordinating with IT teams as needed</li><li>Develop and maintain process documentation, user guides, and training materials</li><li>Support and deliver user training sessions to business teams</li><li>Manage multiple initiatives simultaneously while maintaining strong attention to detail in a fast-paced environment</li><li>Participate in continuous improvement efforts related to systems, data, and business processes</li></ul><p><br></p>
We are looking for a skilled Desktop Support Analyst to join our team in Bridgewater, New Jersey. In this long-term contract role, you will provide essential technical support to ensure seamless operation of computer systems, mobile devices, and related technologies. This position requires strong problem-solving abilities and a customer-focused approach to addressing technical issues.<br><br>Responsibilities:<br>• Diagnose and resolve hardware and software issues for desktop computers and mobile devices.<br>• Configure, maintain, and troubleshoot desktop workstations, including Windows 10 systems.<br>• Provide support for Active Directory administration and related user access requests.<br>• Ensure proper imaging and deployment of desktop hardware across the organization.<br>• Assist with the installation and maintenance of office automation tools and software.<br>• Deliver remote and in-person technical assistance to employees as needed.<br>• Document technical issues and solutions in detail for future reference.<br>• Collaborate with other IT teams to address complex system problems.<br>• Conduct routine system checks and updates to ensure optimal performance.<br>• Educate users on best practices for utilizing technology efficiently.
<p>Our company is seeking a proactive and detail-oriented Business Analyst to join our dynamic metals trading team. This role requires direct engagement with end users to understand business requirements and translate them into effective solutions supporting our fast-paced environment.</p><p>Key Responsibilities:</p><ul><li>Partner directly with end users to gather and analyze functional requirements, delivering solutions that align with the needs of our metals trading business.</li><li>Configure, update, test, and support financial systems and related applications throughout their full lifecycle.</li><li>Design, maintain, and support proprietary reports and analytics used by accounting, controllers, physical operations, and trading teams.</li><li>Build and troubleshoot SQL queries, Business Objects reports, and other BI outputs.</li><li>Perform root-cause analysis and resolve system issues in close collaboration with business users, other analysts, and vendors.</li><li>Document configurations, procedures, and solutions within our internal knowledge base (wiki).</li><li>Work collaboratively with the IS team in a shared-work environment where teamwork is valued over silos.</li><li>Stay current on relevant systems and technologies through ongoing training, certifications, and seminars.</li><li>Occasionally travel internationally as required.</li></ul><p><br></p>
<p>75,000 - 110,000</p><p><br></p><p>benefits:</p><ul><li>medical</li><li>dental</li><li>vision</li><li>paid time off</li><li>401k</li><li>growth potential</li></ul><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Monitor portfolio performance and provide regular reporting and analysis.</li><li>Compile, validate, and interpret financial data to identify trends, risks, and opportunities.</li><li>Assist in forecasting, budgeting, and long-term planning activities.</li><li>Prepare client-facing reports, dashboards, and presentations.</li><li>Support due diligence for new investments or portfolio changes.</li><li>Collaborate with internal teams (finance, operations, leadership) to ensure accuracy and transparency in portfolio reporting.</li><li>Maintain documentation and ensure compliance with internal controls.</li></ul>
<p>A large academic institution is seeking a proactive and strategic <strong>Business Process Analyst</strong> to evaluate, optimize, and support business operations related to its <strong>Salesforce Service Cloud</strong> platform. This individual will work closely with department heads and stakeholders across multiple departments, providing insight and recommendations to improve student-facing services, advisor workflows, and internal processes.</p><p>This role will serve as a key bridge between business operations and technical development, helping to ensure the institution is making the most effective and efficient use of its Salesforce platform.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Evaluate existing workflows, procedures, and systems related to Salesforce Service Cloud</li><li>Conduct process mapping and gap analysis to identify inefficiencies and recommend improvements</li><li>Collaborate with department leaders to advise on optimal usage of Salesforce for case management, student support, knowledge management, and agent automation</li><li>Support the configuration and optimization of Service Cloud agents, case routing, and automation processes</li><li>Lead discovery sessions and conduct interviews with advisors, student support teams, and administrators to understand current-state operations</li><li>Research best practices in higher education, particularly in how academic advising and student services are delivered using CRM tools</li><li>Serve as a liaison between functional departments and the Salesforce technical team to translate business needs into system enhancements</li><li>Track and document recommendations, create standard operating procedures (SOPs), and assist in training efforts across departments</li><li>Support the broader implementation of Salesforce Service Cloud across academic and administrative units</li></ul><p><br></p>
<p>Our manufacturing client experienced Senior Accountant to join our team in Newark, New Jersey. This role is ideal for someone who is detail oriented, with a strong background in financial reporting and an interest in transitioning into Financial Planning & Analysis (FP& A). The position requires a solid understanding of accounting principles and a proven track record in manufacturing or product-based industries.</p><p><br></p><p>Responsibilities:</p><p>• Oversee monthly close processes to ensure accurate and timely reporting.</p><p>• Maintain and reconcile the general ledger, ensuring all journal entries are properly recorded.</p><p>• Perform account reconciliations, including bank reconciliations, to verify accuracy and resolve discrepancies.</p><p>• Prepare detailed financial reports and analyses to support decision-making.</p><p>• Collaborate with cross-functional teams to improve financial processes and reporting efficiency.</p><p>• Ensure compliance with accounting regulations and standards.</p><p>• Assist in transitioning financial reporting systems to align with FP& A requirements.</p><p>• Provide insights and recommendations to enhance financial performance.</p><p>• Support audits and ensure proper documentation of financial transactions.</p><p>• Monitor and manage financial controls to safeguard company assets.</p>
We are looking for a skilled and detail-oriented Business Analyst to contribute to the development and improvement of our Global Portal. In this role, you will work closely with diverse teams, including Product Management, IT, Operations, and Business Stakeholders, to create solutions that enhance the digital experience for customers. This is a long-term contract position based in Piscataway, New Jersey.<br><br>Responsibilities:<br>• Analyze and document business, functional, and non-functional requirements by conducting workshops, interviews, and system evaluations.<br>• Develop detailed process maps to identify inefficiencies, gaps, and opportunities for optimization and automation.<br>• Collaborate with cross-functional teams to create and maintain clear use cases and workflow diagrams.<br>• Facilitate alignment among Product Management, Development, QA, and Stakeholders to ensure mutual understanding of priorities and requirements.<br>• Support the testing phase by creating test cases, assisting in execution, and validating results during User Acceptance Testing.<br>• Provide training and knowledge transfer for both internal teams and external customers, ensuring seamless adoption of new features.<br>• Act as a subject matter expert for the Global Portal, ensuring consistency in customer experience across different regions and products.<br>• Partner with change management teams to prepare businesses for new portal enhancements and ensure successful implementation.<br>• Coordinate with Product and Program Managers to monitor project progress, address risks, and manage scope adjustments.
The IT Apple Support and End User Support detail oriented is responsible for deploying, configuring, maintaining, and supporting Apple macOS devices across the organization. This role ensures seamless onboarding, optimal performance, and secure Apple hardware and software operation. The specialist will be the subject matter expert (SME) for macOS environments and collaborate with cross-functional teams to support end-user productivity and IT compliance. Additionally, the specialist provides training to end users and IT staff on macOS systems and tools. <br> Primary duties/responsibilities: Manage MacBook devices using tools like Apple Business Manager. Regularly review and enhance the build and configuration processes while providing best practices for updates and patch management. Offer live support through phone, chat, or email. Build strong relationships with customers by sharing a passion for Apple products. Collaborate with team members and participate in training sessions to improve technical skills. Assist in creating online support experiences for Apple, including editing content and designing user interfaces. Maintain and update deployment workflows to align with OS upgrades and security policies. Automate provisioning processes for new hires and device refresh cycles. Provide Level 2 and Level 3 support for macOS-related incidents, such as OS issues, application crashes, network connectivity, and hardware diagnostics. Troubleshoot Apple peripherals (e.g., Magic Mouse, keyboards, AirPods) and software (e.g., Safari, Mail, iWork, Microsoft 365). Support remote users via MDM tools and remote desktop platforms. Ensure that macOS devices meet enterprise security standards. Apply OS patches and security updates in coordination with IT security teams. Monitor compliance using endpoint management dashboards and audit logs. Track Apple hardware inventory, manage asset tags, and coordinate device returns and replacements. Maintain accurate records in ServiceNow or equivalent ITSM platforms. In addition to supporting the Apple environment, assist end users with company laptops. Perform incident ticket processes, responding to assigned tickets (routine and urgent) within the timeframe specified by the service level agreement and working through issues to resolution. Maintain appropriate documentation within the incident system as determined
We are looking for an experienced Help Desk/Desktop Support Analyst to join our team in Hoboken, New Jersey. In this role, you will provide hands-on technical assistance to faculty, staff, and end users, ensuring smooth computing operations and resolving issues with a focus on excellent customer service. This is a long-term contract position that requires a proactive problem solver with strong technical knowledge and outstanding communication skills.<br><br>Responsibilities:<br>• Provide comprehensive Level 1 and Level 2 technical support to faculty, staff, and end users, addressing hardware, software, and connectivity issues.<br>• Manage and prioritize support requests using Freshservice, ensuring timely and accurate resolution.<br>• Troubleshoot and resolve issues across Windows and Mac environments, including remote access and connectivity challenges.<br>• Set up and maintain peripherals, assist with equipment disconnects/reconnects, and support device-related concerns.<br>• Configure and manage devices and endpoints using Microsoft Intune to ensure optimal performance.<br>• Escalate complex technical issues following established procedures to ensure swift resolution.<br>• Maintain detailed and accurate documentation of support activities and ticket updates.<br>• Deliver customer-focused assistance with attention to detail, efficiency, and reliability.
<p>Our client in the Danbury, CT area has a Sr. Financial Analyst opening. This long-term contract position offers the opportunity to work closely with the Manager of Financial Planning and Analysis, contributing to critical budgeting, forecasting, and reporting processes. The role involves utilizing advanced Excel skills and Vena Solutions software to enhance financial planning and streamline analytics. The position requires a commitment of 2-3 days per week on-site, with flexibility after the initial onboarding period.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain financial models to support decision-making and forecasting processes.</p><p>• Collaborate with corporate services teams to provide accurate budgeting, reporting, and financial analysis.</p><p>• Implement a rolling forecast process to improve the accuracy of financial planning.</p><p>• Generate and consolidate financial reports, ensuring data accuracy and completeness.</p><p>• Analyze monthly business results, including revenue and cost trends, to identify insights and opportunities.</p><p>• Create presentations and deliver actionable recommendations based on financial analysis.</p><p>• Conduct product and business profitability analyses, including cost and pricing factors.</p><p>• Update and refine standard operating policies and procedures for finance and accounting functions.</p><p>• Undertake ad hoc financial projects to enhance business insights and drive value.</p><p><br></p><p>If you are interested in this Senior Financial Analyst role, please email your resume in a Word format to joseph.colagiacomo@roberthalf with the subject line: "Senior Financial Analyst" </p>
<p>The Data Engineer role focuses on designing, building, and optimizing scalable data solutions that support diverse business needs. This position requires the ability to work independently while collaborating effectively in a fast-paced, agile environment. The individual in this role partners with cross-functional teams to gather data requirements, recommend enhancements to existing data pipelines and architectures, and ensure the reliability, performance, and efficiency of data processes.</p><p>Responsibilities</p><ul><li>Support the team’s adoption and continued evolution of the Databricks platform, leveraging features such as Delta Live Tables, workflows, and related tooling</li><li>Design, develop, and maintain data pipelines that extract data from relational sources, load it into a data lake, transform it as needed, and publish it to a Databricks-based lakehouse environment</li><li>Optimize data pipelines and processing workflows to improve performance, scalability, and overall efficiency</li><li>Implement data quality checks and validation logic to ensure data accuracy, consistency, and completeness</li><li>Create and maintain documentation including data mappings, data definitions, architectural diagrams, and data flow diagrams</li><li>Develop proof-of-concepts to evaluate and validate new technologies, tools, or data processes</li><li>Deploy, manage, and support code across non-production and production environments</li><li>Investigate, troubleshoot, and resolve data-related issues, including identifying root causes and implementing fixes</li><li>Identify performance bottlenecks and recommend optimization strategies, including database tuning and query performance improvements</li></ul>
