<p><strong>A well-established nonprofit organization is seeking an experienced Manager of Services to provide leadership and oversight of residential and independent living programs. This individual will be responsible for ensuring high-quality service delivery, regulatory compliance, participant satisfaction, staff development, and operational excellence across multiple community-based programs.</strong></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Provide leadership and oversight of independent living and residential support services.</strong></li><li><strong>Ensure all programs operate in compliance with state regulations, agency policies, and individual service plans.</strong></li><li><strong>Oversee participant admissions, transitions, and ongoing service delivery.</strong></li><li><strong>Manage and develop a team of managers and direct support professionals.</strong></li><li><strong>Ensure staffing levels appropriately support participant needs and program requirements.</strong></li><li><strong>Foster positive relationships with families, guardians, support coordinators, and external stakeholders.</strong></li><li><strong>Collaborate with internal departments, including Human Resources, Facilities, Transportation, and Information Technology, to support program operations.</strong></li><li><strong>Monitor program performance, documentation, reporting, and quality assurance initiatives.</strong></li><li><strong>Participate in audits, inspections, and corrective action planning as needed.</strong></li><li><strong>Oversee budget-related activities, financial transactions, and operational reporting.</strong></li><li><strong>Provide leadership during emergency and crisis situations, including participation in an on-call rotation.</strong></li></ul><p><br></p>