<p>This long-term contract position is ideal for a detail-oriented individual who excels in managing customer accounts, coordinating workflows, and fostering resolution for customer inquiries. The role requires exceptional organizational skills and the ability to collaborate with stakeholders to deliver high-quality service.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the management of customer accounts, ensuring accurate and timely handling of requests and complaints.</p><p>• Coordinate and prioritize daily tasks for the account management team to meet service level objectives.</p><p>• Monitor departmental metrics and workflow indicators, reporting on transaction volumes and progress.</p><p>• Prepare detailed reports and dashboards to provide insights into team performance and operational efficiency.</p><p>• Collaborate with vendors, stakeholders, and management to resolve complex customer issues effectively.</p><p>• Recommend improvements to business processes, metrics tracking, and team training programs.</p><p>• Handle escalated customer calls, billing inquiries, and claims resolution with professionalism.</p><p>• Support team operations by assisting with enrollment, invoicing, fulfillment, and other related tasks.</p><p>• Ensure compliance with organizational procedures while delivering exceptional customer support.</p>
We are looking for a dedicated Recruiting Coordinator to join our Talent Acquisition team on a contract basis. In this role, you will play a pivotal part in ensuring candidates have a smooth and efficient experience throughout the recruitment process. This hybrid position is based in New York, New York, and requires regular in-office attendance as per departmental guidelines.<br><br>Responsibilities:<br>• Support recruiters by managing candidates through various interview stages using Greenhouse Recruiting.<br>• Partner with hiring teams to create a seamless and inclusive hiring experience.<br>• Process hires and facilitate onboarding in Workday, escalating issues when necessary to the Talent Acquisition Operations team.<br>• Respond to candidate and recruiter inquiries via shared inboxes and collaboration tools.<br>• Assist with projects aimed at enhancing candidate experience and optimizing scheduling processes.<br>• Uphold the organization's values, including journalistic independence and a commitment to its mission of seeking the truth and informing the public.
<p>Amazing opportunity for Junior Compensation Analyst. Must have some exposure to compensation analysis. </p><p>Bachelors Degree</p><p>Strong math skills</p><p>Excel skills to include pivot tables and vlookups experience</p><p><br></p><p><br></p><p><br></p><p>Contact Lorraine at Robert Half at 631-759-5072</p>
