<p>We are looking for a dedicated Desktop Support Analyst to join our team in the Jersey area. In this role, you will provide technical assistance to clients, ensuring their IT systems operate seamlessly. This position offers the opportunity to showcase your problem-solving skills and technical expertise while delivering exceptional client support.</p><p><br></p><p>Responsibilities:</p><p>• Deliver Tier 1 and Tier 2 technical support by diagnosing and resolving issues related to IT systems and applications.</p><p>• Monitor and maintain IT infrastructure for optimal performance and reliability.</p><p>• Collaborate with team members to implement innovative IT solutions tailored to client needs.</p><p>• Maintain detailed records of support activities and configurations for effective documentation.</p><p>• Communicate with clients to understand their requirements and provide timely updates on progress.</p><p>• Respond to urgent technical concerns during on-call shifts, scheduled one week per month.</p><p>• Troubleshoot networking issues and ensure connectivity for clients.</p><p>• Assist with scripting and automation tasks using PowerShell to enhance system efficiency.</p><p>• Deploy and image desktop hardware, ensuring proper setup and functionality.</p>
We are looking for a skilled and motivated Help Desk Analyst II to join our team in King of Prussia, Pennsylvania. In this contract-to-permanent position, you will provide technical support for end users and ensure the functionality and security of hardware, software, and peripherals within our organization. If you excel in troubleshooting, have a proactive approach to problem-solving, and enjoy working in a fast-paced environment, we encourage you to apply.<br><br>Responsibilities:<br>• Manage helpdesk tickets, prioritize tasks, and resolve incidents efficiently.<br>• Deliver both onsite and remote technical assistance for end users, including support for hardware, software, and peripherals.<br>• Offer guidance and troubleshooting for Office 365 applications to enhance user experience.<br>• Ensure all systems meet security and patch requirements, including antivirus and web filtering compliance.<br>• Set up and support audio-visual systems in corporate environments.<br>• Maintain accurate asset management records for mobile devices, desktops, and laptops.<br>• Configure and troubleshoot network issues in Windows, Apple, and Citrix environments, including wired and wireless setups.<br>• Collaborate with vendors, such as internet service providers and audio/video contractors, to manage services effectively.<br>• Document procedures, system changes, and resolutions in the helpdesk ticketing system to maintain accurate records.<br>• Participate in project tasks and provide suggestions to improve processes and workflows.
We are looking for a skilled Help Desk Analyst to provide exceptional technical support and ensure smooth IT operations for our team. This role involves addressing hardware and software issues, maintaining system functionality, and supporting staff with technology-related needs. The ideal candidate thrives in a fast-paced environment, demonstrates strong problem-solving skills, and has a proactive approach to customer support.<br><br>Responsibilities:<br>• Deliver comprehensive technical support for Windows PCs, Microsoft Office applications, Zoom, Slack, and secure file transfer systems.<br>• Ensure seamless functionality during scheduled meetings by proactively managing room technology and resolving interruptions.<br>• Diagnose and resolve a range of IT issues, including hardware failures, software errors, connectivity challenges, and access problems.<br>• Track and manage IT support requests using a ticketing system, escalating complex issues when necessary.<br>• Assist with system installations, upgrades, and updates while contributing to IT-related projects.<br>• Uphold security protocols and compliance standards when handling sensitive files and confidential information.<br>• Provide training and guidance to employees on commonly used IT tools and applications.<br>• Collaborate with remote IT teams to support cross-office initiatives and system-wide projects.
We are looking for a skilled Desktop Support Technician to join our team in Uniondale, New York. In this role, you will collaborate with the Desktop Services team to ensure the seamless setup, deployment, and maintenance of laptops, as well as provide technical assistance to resolve user issues. The ideal candidate will have hands-on experience in troubleshooting hardware, software, and connectivity problems while maintaining documentation for processes and procedures.<br><br>Responsibilities:<br>• Prepare and image new and existing laptops using standard imaging tools.<br>• Develop clear and comprehensive documentation for both new and established procedures.<br>• Configure workstations and cubicles for new employees and contractors.<br>• Address helpdesk tickets related to hardware, software, operating systems, and user accounts.<br>• Provide support for end-user software, connectivity issues, and general IT services.<br>• Maintain the security and integrity of enterprise data on client computers and during data transfers.<br>• Oversee and manage printers, scanners, and other peripheral devices.<br>• Administer user accounts, permissions, and storage allocations in line with privacy and security standards.<br>• Diagnose and resolve workstation hardware and software issues, escalating complex incidents as needed.<br>• Implement and recommend updates, patches, and reconfigurations for software and hardware systems.
We are looking for a dedicated Help Desk Analyst to join our team in Princeton, New Jersey. In this role, you will provide essential technical support to ensure smooth operations and assist users with their IT needs. This is a great opportunity to work in a collaborative environment while gaining hands-on experience with diverse technologies.<br><br>Responsibilities:<br>• Diagnose and troubleshoot hardware, software, and network-related issues to ensure prompt resolution.<br>• Escalate complex technical problems to higher-level support teams or system administrators when necessary.<br>• Configure and set up workstations, printers, and mobile devices for end-users.<br>• Manage user accounts, permissions, and access using tools such as Active Directory and Microsoft 365.<br>• Maintain detailed documentation of issues, solutions, and updates within the ticketing system.<br>• Assist with the inventory management of IT equipment and participate in system updates and rollouts.<br>• Provide exceptional customer service and communicate effectively with users to address their technical concerns.
We are looking for a skilled Help Desk Analyst to join our team in Springfield, New Jersey. This is a long-term contract opportunity for an individual passionate about providing exceptional technical support and ensuring smooth IT operations. The ideal candidate will have experience working with a variety of technologies and the ability to troubleshoot effectively in a fast-paced environment.<br><br>Responsibilities:<br>• Provide first-level technical support for hardware, software, and network-related issues.<br>• Troubleshoot and resolve issues with Apple devices, Mac computers, and Microsoft systems.<br>• Assist with configuration management and system deployments to ensure seamless operations.<br>• Manage and maintain Active Directory accounts and permissions.<br>• Support the setup and maintenance of Cisco and Citrix technologies.<br>• Respond to and resolve help desk tickets in a timely and detail-oriented manner.<br>• Guide end-users through problem-solving steps and provide clear instructions.<br>• Document technical issues and resolutions to contribute to the knowledge base.<br>• Collaborate with team members to improve IT processes and customer satisfaction.<br>• Ensure compliance with company policies and security standards.
We are looking for a Help Desk Analyst to join our team in South Plainfield, New Jersey. In this role, you will serve as a vital resource for resolving technical issues and ensuring optimal system performance. Your expertise will contribute to maintaining smooth operations by addressing hardware and software challenges and supporting users effectively.<br><br>Responsibilities:<br>• Maintain detailed records of customer inquiries and provide timely resolutions.<br>• Develop and update self-service documentation to assist users with common technical issues.<br>• Identify and resolve hardware and software malfunctions by troubleshooting and diagnosing problems.<br>• Review call logs to uncover recurring issues and propose solutions to address them.<br>• Test and assess new technologies to enhance current systems and processes.<br>• Generate performance reports to evaluate system usage and identify areas for improvement.<br>• Collaborate with technical teams and departments to resolve complex, large-scale technical challenges.<br>• Deliver clear technical support and guidance to users for managing system-related issues.<br>• Update and maintain IT procedural documentation to ensure consistency and accuracy.<br>• Install and configure computer systems and applications to meet company requirements.
Job Summary:<br>Handles urgent support requests with ongoing project work, organize daily tasks, and ensure smooth operations across our contact center, home-office environment, and over 150+ remote clinics. This role requires a strong understanding of desktop support, computer networking, and software troubleshooting, along with excellent communication skills to assist users across the organization.<br><br>Responsibilities:<br>• CONTACT CENTER SUPPORT<br>• CONFIGURE AND MAINTAIN WORKSTATIONS, HEADSETS, AND DESK SETUPS<br>• COORDINATE MOVES, ADDITIONS, AND CHANGES (MACS) FOR CONTACT CENTER STAFF<br>• MANAGE INVENTORY AND TRACK EQUIPMENT FOR NEW-HIRE ONBOARDING<br>• HOME OFFICE SUPPORT<br>• IMAGE AND DEPLOY COMPUTERS; TROUBLESHOOT HARDWARE AND SOFTWARE ISSUES IN A TIMELY MANNER.<br>• MAINTAIN PERIPHERALS (PRINTERS, SCANNERS, ETC.) AND PHONE SYSTEMS<br>• OVERSEE HOME-OFFICE INVENTORY<br>• WHITE-GLOVE EXECUTIVE SUPPORT<br>• REMOTE CLINIC SUPPORT<br>• PROVIDE DESKTOP, PRINTER, PHONE, PERIPHERAL, AND SOFTWARE SUPPORT FOR 180+ CLINICS<br>• EXECUTE CLINIC ADDS, MOVES, AND WIRING CHANGES AS PART OF SPECIAL PROJECTS<br>• GATHER DATA, UPDATE AND MANAGE CLINIC INVENTORY DOCUMENTATION<br><br>Qualifications:<br>• EXPERIENCE WITH A TROUBLE-TICKETING SYSTEM (E.G., SERVICE DESK)<br>• PROFICIENT IN MICROSOFT WINDOWS 10 AND 11 ENVIRONMENTS<br>• STRONG KNOWLEDGE OF MICROSOFT OFFICE, TEAMS, AND SHAREPOINT<br>• PRINTER TROUBLESHOOTING (HP, EPSON, CANON)<br>• NETWORK TROUBLESHOOTING: MODEMS, ROUTERS, ETHERNET WIRING, WIRELESS NETWORKING<br>• PHONE SYSTEMS: RJ-11 AND VOIP CONFIGURATION AND SUPPORT<br>• FAX: RJ-11 AND E-FAX TROUBLESHOOTING<br>• EXPERIENCE CREATING AND MAINTAINING KNOWLEDGEBASE ARTICLES<br>• DEMONSTRATED MULTI-TASKING ABILITIES AND EXCELLENT ORGANIZATIONAL SKILLS<br>• COMMUNICATE EFFECTIVELY WITH TEAM MEMBERS AND END-USERS TO UNDERSTAND THEIR TECHNICAL NEEDS.<br>• DOCUMENT ALL SUPPORT ACTIVITIES AND MAINTAIN ACCURATE RECORDS OF INCIDENTS AND RESOLUTIONS.<br>• EXCELLENT PROBLEM-SOLVING SKILLS.<br>• ABILITY TO COMMUNICATE TECHNICAL INFORMATION CLEARLY TO NON-TECHNICAL USERS.<br>• STRONG ORGANIZATIONAL SKILLS WITH ATTENTION TO DETAIL.
The IT Apple Support and End User Support detail oriented is responsible for deploying, configuring, maintaining, and supporting Apple macOS devices across the organization. This role ensures seamless onboarding, optimal performance, and secure Apple hardware and software operation. The specialist will be the subject matter expert (SME) for macOS environments and collaborate with cross-functional teams to support end-user productivity and IT compliance. Additionally, the specialist provides training to end users and IT staff on macOS systems and tools. <br> Primary duties/responsibilities: Manage MacBook devices using tools like Apple Business Manager. Regularly review and enhance the build and configuration processes while providing best practices for updates and patch management. Offer live support through phone, chat, or email. Build strong relationships with customers by sharing a passion for Apple products. Collaborate with team members and participate in training sessions to improve technical skills. Assist in creating online support experiences for Apple, including editing content and designing user interfaces. Maintain and update deployment workflows to align with OS upgrades and security policies. Automate provisioning processes for new hires and device refresh cycles. Provide Level 2 and Level 3 support for macOS-related incidents, such as OS issues, application crashes, network connectivity, and hardware diagnostics. Troubleshoot Apple peripherals (e.g., Magic Mouse, keyboards, AirPods) and software (e.g., Safari, Mail, iWork, Microsoft 365). Support remote users via MDM tools and remote desktop platforms. Ensure that macOS devices meet enterprise security standards. Apply OS patches and security updates in coordination with IT security teams. Monitor compliance using endpoint management dashboards and audit logs. Track Apple hardware inventory, manage asset tags, and coordinate device returns and replacements. Maintain accurate records in ServiceNow or equivalent ITSM platforms. In addition to supporting the Apple environment, assist end users with company laptops. Perform incident ticket processes, responding to assigned tickets (routine and urgent) within the timeframe specified by the service level agreement and working through issues to resolution. Maintain appropriate documentation within the incident system as determined
<ul><li>Product Development: Partner with the data science team to conceptualize, develop, and refine cutting-edge data analytics products tailored to specific engineering domains.</li><li>Sales Enablement: Collaborate with the sales team to articulate product value, address customer needs, and drive sales to advanced technical SMEs/PHDs</li><li>Customer Success: Provide comprehensive technical support, training, and onboarding to ensure customer satisfaction and product adoption.</li><li>Market Intelligence: Conduct market research, analyze competitive landscapes, and identify opportunities for product enhancement and expansion.</li><li>Product Documentation: Develop clear and concise product documentation, including user guides, process flows, and use cases.</li></ul><p><br></p>
<p>We are in search of a Desktop Support Analyst to join our team in the telecom services industry, located in New Jersey. As a Desktop Support Analyst, you'll be the primary IT contact for our North, NJ office, providing support to office and field staff and assisting the IT team in user and infrastructure support.</p><p><br></p><p>Responsibilities</p><p>• Provide comprehensive Level 1 and 2 desktop and software support to staff</p><p>• Manage user and asset tasks effectively</p><p>• Monitor work emails even after office hours to respond to any emergencies promptly</p><p>• Participate actively in global IT projects to ensure seamless execution</p><p>• Track escalated problems to 3rd party vendors, team leaders, or managers until resolution</p><p>• Maintain detailed documentation of all procedures and infrastructure</p><p>• Utilize skills in Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, and Configuration Management effectively to perform daily tasks</p><p>• Provide support via e-mail, phone, and in-person, escalating issues when necessary.</p>
We are looking for a skilled Desktop Support Analyst to join our team on a contract basis. Based in Philadelphia, Pennsylvania, this role involves providing hands-on technical support for hardware and software installations, configurations, and troubleshooting. The ideal candidate will have expertise in Windows operating systems and a strong commitment to ensuring a seamless user experience.<br><br>Responsibilities:<br>• Deliver onsite support for the setup and configuration of new Windows PC hardware to replace existing systems.<br>• Decommission outdated PC hardware in a secure and efficient manner.<br>• Perform operating system installations and ensure compatibility with Windows 10 and 11.<br>• Join computers to the appropriate domain and configure network settings.<br>• Install and configure software applications as required.<br>• Transfer user profile settings and data to new devices.<br>• Map network drives and ensure proper access to shared resources.<br>• Set up and configure printers and other peripherals on user systems.<br>• Customize user preferences to align with individual requirements.<br>• Securely erase data from hard drives to maintain confidentiality.
<p><strong>POSITION OVERVIEW</strong></p><p>The Desktop Engineer focuses on providing high-level desktop support and systems engineering services. The individual in this position will manage and enhance internal tech infrastructure related to endpoints, automation, and software deployment. The responsibilities include scripting, image lifecycle support, patch management, application packaging, and cross-platform device maintenance. The position also plays a role in training and technical communication, ensuring security standards are upheld within the environment.</p><p><br></p><p><strong>KEY RESPONSIBILITIES</strong></p><p>Some of the core tasks and expectations include:</p><ul><li>Prepare and deploy endpoint devices using modern management tools such as Ivanti and Intune.</li><li>Maintain imaging standards and adjust based on departmental use cases and hardware evolution.</li><li>Build and support automation scripts (e.g., PowerShell, AutoIT) for device setup and software installs.</li><li>Provide support across both Windows and macOS ecosystems, including patching and compliance monitoring.</li><li>Curate and publish applications to a self-service portal after validation/testing.</li><li>Collaborate with IT operations and project teams to schedule, test, and roll out updates and patches.</li><li>Leverage ticketing and reporting systems (e.g., ServiceNow, Power BI) for issue resolution and trend tracking.</li><li>Support both virtual and physical desktops, including incident management and hardware repair.</li><li>Contribute to IT initiatives like system refreshes, process enhancements, and cross-team coordination.</li><li>Escalate technical barriers as needed while maintaining strong end-user communication.</li><li>Participate in formalized processes such as incident, change, and problem management workflows.</li></ul><p><br></p>
<p><strong>Position Overview:</strong></p><p>The Operational Support Technician provides daily technical support to end-users across the organization, ensuring the reliability and security of a range of devices and systems, including computers, mobile devices, access controls, security infrastructure, and audiovisual equipment. This is a hands-on role that emphasizes both technical expertise and a strong commitment to customer service.</p>
We are looking for a skilled Desktop Support Analyst to join our team in New York, New York. In this role, you will provide technical support to ensure seamless operation of computer systems and networks for employees and teams. Your expertise will help resolve technical issues, maintain hardware and software functionality, and optimize user experiences.<br><br>Responsibilities:<br>• Provide technical assistance for Windows and Mac OS platforms, ensuring smooth operation and troubleshooting system issues.<br>• Manage user accounts in Active Directory and Azure AD, overseeing access control and permissions.<br>• Resolve hardware and software problems, including desktop imaging and computer reboots.<br>• Troubleshoot network connectivity issues across LAN/WAN environments.<br>• Utilize ServiceNow or similar ticketing systems to track and resolve IT support requests.<br>• Assist with setup and management of conference rooms, including video and audio equipment.<br>• Support Office 365 applications, ensuring their functionality and integration.<br>• Collaborate with teams to diagnose and resolve issues with routers and switches.<br>• Maintain and update desktop hardware to meet organizational standards.<br>• Provide guidance and training to users on system functionalities and best practices.
<p>We are looking for a dedicated Desktop Support Analyst to join our team in New Jersey. This role is essential in ensuring smooth technology operations, providing mentorship, and delivering exceptional technical support during emergencies. The ideal candidate is a proactive problem-solver who thrives in a dynamic environment and is willing to work flexible hours to meet organizational needs.</p><p><br></p><p>Responsibilities:</p><p>• Maintain and enhance network and security systems to ensure optimal performance and reliability.</p><p>• Provide consistent support for hardware and software across multiple locations.</p><p>• Collaborate with the IS& T Manager to align technical operations with business strategies.</p><p>• Mentor and guide the Deskside Support Specialist to foster their growth and effectiveness.</p><p>• Respond promptly to critical on-call support needs, including nights and weekends.</p><p>• Troubleshoot and resolve technical issues efficiently to minimize downtime.</p><p>• Implement configuration management practices to streamline technology processes.</p><p>• Manage and support Active Directory accounts and permissions.</p><p>• Ensure proper backup procedures are in place and functioning effectively.</p><p>• Utilize expertise in Cisco, Citrix, and Dell technologies to address system-related challenges.</p>
<p>Robert Half is looking for a detail-oriented Indirect Tax Accountant to join our client's team in South Jersey. The Indirect Tax Accountant will play an integral role in managing all facets of state and local indirect tax compliance and planning. The ideal Indirect Tax Accountant candidate is proactive, collaborative, and adept at learning quickly while skillfully juggling multiple responsibilities. Exceptional focus on delivering top-tier service to both internal and external clients is key. This position requires a hands-on, independent approach, as well as the ability to thrive in a fast-paced, dynamic setting where precision, strong analytical capabilities, and effective communication are indispensable.</p><p><br></p><p>Responsibilities:</p><ul><li>Prepare and submit sales/use, business & occupation, gross receipts, and personal property tax returns across all relevant jurisdictions on a monthly, quarterly, and annual basis.</li><li>Support tax audits related to sales/use and personal property taxes by providing required documentation and analytical insights.</li><li>Research and interpret state and local tax laws and legislative changes to ensure ongoing compliance.</li><li>Manage and track tax calendars to ensure timely filing of returns and remittance of payments.</li><li>Assist with account reconciliation for sales and use taxes within the general ledger.</li><li>Contribute to special projects and perform additional tasks as needed to support departmental goals.</li></ul>
<p>We are in the service industry, located in New Jersey and we're on the lookout for a Product Support Specialist. In this role, you will be responsible for providing top-notch support to our customers, troubleshooting technical issues, and enhancing the overall user experience of our logistics automation platform.</p><p><br></p><p>Responsibilities:</p><p>• Handle technical support tickets, with a focus on product-related concerns.</p><p>• Deliver high-quality product support to customers, addressing inquiries related to our platform.</p><p>• Utilize SQL queries to delve into customer data and investigate issues.</p><p>• Aid customers in understanding product features, best practices, and technical configurations.</p><p>• Collaborate with the development team to identify, escalate, and rectify software bugs.</p><p>• Work hand-in-hand with product managers, engineers, and customers to elevate the user experience.</p><p>• Develop and upkeep support documentation to streamline troubleshooting processes.</p><p>• Contribute to improving the platform by providing valuable feedback from customers.</p>
We are looking for a skilled Desktop Support Analyst to join our team in Philadelphia, Pennsylvania. This role involves providing technical support for desktops, workstations, and related hardware, ensuring smooth operations across various systems. As a long-term contract position, this opportunity is ideal for professionals seeking stability and growth in the healthcare industry.<br><br>Responsibilities:<br>• Provide technical assistance for desktop systems, including troubleshooting and resolving issues efficiently.<br>• Manage and support Active Directory operations to maintain system security and functionality.<br>• Install, configure, and maintain desktop hardware and peripherals to ensure optimal performance.<br>• Perform imaging and deployment of Windows 10 systems across the organization.<br>• Conduct regular maintenance and updates for workstations to prevent potential disruptions.<br>• Collaborate with team members to address complex technical challenges and implement solutions.<br>• Document technical procedures and solutions to enhance knowledge sharing within the team.<br>• Ensure compliance with security protocols and standards during all technical operations.<br>• Assist users with software installations and updates to maintain compatibility and productivity.<br>• Provide timely and effective communication to users regarding technical issues and resolutions.
<p>We are looking for an experienced IT Manager to oversee and expand the Microsoft Dynamics 365 platform for our organization. This leadership role involves managing a team of professionals across functional analysis, technical development, and project delivery. The ideal candidate will drive platform adoption, enhance system capabilities, and ensure solutions deliver measurable business value while fostering collaboration and growth within the team.</p><p><br></p><p>Responsibilities:</p><p>• Lead the strategic development and implementation of Microsoft Dynamics 365 solutions across multiple business areas, ensuring alignment with organizational goals.</p><p>• Manage a team of IT professionals, providing mentorship, guidance, and fostering an inclusive and collaborative work environment.</p><p>• Serve as a trusted advisor to business partners, translating business needs into actionable technical solutions that deliver tangible outcomes.</p><p>• Oversee the design, configuration, integration, and support of scalable and secure Dynamics 365 systems, ensuring optimal usability.</p><p>• Develop and manage the platform strategy and roadmap in collaboration with stakeholders, ensuring alignment with industry best practices.</p><p>• Drive project and portfolio management activities, including resource allocation, risk assessment, and timely delivery within scope and budget.</p><p>• Maintain compliance with data protection regulations, cybersecurity standards, and organizational IT policies.</p><p>• Manage vendor relationships to ensure contract compliance, maximize value, and stay informed on emerging platform features.</p><p>• Monitor and enhance system functionality to support evolving business needs, including customer advocacy and service quality.</p><p>• Budget and plan for future projects and resources, ensuring operational efficiency and effectiveness.</p>
<p>We are looking for a dedicated Technical Support Specialist. This role involves providing exceptional support to customers while managing technical cases from start to finish. You will play a key role in ensuring seamless communication, documentation, and collaboration across departments to achieve efficient problem resolution.</p><p><br></p><p>Responsibilities:</p><p>• Manage technical cases from initiation to closure, ensuring timely and accurate resolution.</p><p>• Maintain clear and attentive communication with customers throughout the support process.</p><p>• Document all activities, testing outcomes, and resolutions with attention to detail.</p><p>• Provide assistance to internal teams in quality assurance, testing, and tracking hardware and software issues.</p><p>• Troubleshoot software-related technical issues as your expertise develops.</p><p>• Identify and address process inefficiencies, proposing improvements to streamline workflows.</p><p>• Collaborate effectively with engineering, logistics, and sales teams to resolve complex issues.</p><p>• Utilize tracking systems to monitor progress and ensure all cases are updated promptly.</p>
<p>Reporting to the <strong>PeopleSoft Lead</strong>, the <strong>Finance & General Ledger Lead</strong> will provide high-level support for the <strong>PeopleSoft Finance and General Ledger modules</strong>, including system maintenance, issue resolution, and functional improvements. This position supports users across <strong>multiple international regions</strong>, including North America and Europe, and works closely with <strong>offshore Application Managed Support (AMS)</strong> teams who handle routine queries and escalate more complex issues.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Oversee and maintain the General Ledger (GL), ensuring system integrity and identifying issues</li><li>Collaborate with Finance stakeholders to troubleshoot issues, escalating to or coordinating with offshore AMS teams as needed</li><li>Partner with other process leads to manage <strong>VAT updates</strong> and cross-module changes</li><li>Assist in <strong>data preparation and transition efforts</strong> related to future SAP implementation</li><li>Support testing activities for PeopleSoft and SAP systems as needed</li><li>Troubleshoot both development and production-related application issues</li><li>Perform high-level month-end and year-end validations to ensure GL batch processing success</li><li>Build strong relationships with business users and support their reporting, audit, or system change needs</li><li>Document meeting outcomes and action items based on stakeholder discussions</li><li>Prioritize and manage service requests and change orders</li><li>Provide guidance to users on completing specific operational tasks</li><li>Foster collaboration across <strong>regional and global PeopleSoft teams</strong>, as well as with internal IT and business units</li></ul><p><br></p>
<p>This leadership role is responsible for overseeing a Data Analytics & Reporting team focused on collecting, aggregating, analyzing, and trending data—primarily from pharmacy systems—to support data-driven programs and service solutions. The Director will collaborate with IT and executive leadership to implement and streamline processes, mentor team members, and ensure alignment between data insights and strategic business goals.</p><p><br></p>
<p>We are looking for an experienced Talent Acquisition Manager to join our team on a contract basis in New York, New York Part time, 2 days per week. In this role, you will lead the full cycle recruiting process, ensuring the identification and onboarding of top-tier talent. Your expertise in sourcing, corporate recruiting, and talent branding will be pivotal in building a strong workforce.</p><p><br></p><p>Responsibilities:</p><p>• Manage the end-to-end recruitment process, from initial sourcing to onboarding.</p><p>• Develop and implement effective talent acquisition strategies tailored to business needs.</p><p>• Collaborate with hiring managers to understand job requirements and align recruitment efforts.</p><p>• Utilize various sourcing methods to identify and attract top talent.</p><p>• Build and maintain a pipeline of candidates with relevant experience for current and future openings.</p><p>• Ensure a seamless candidate experience throughout the recruitment process.</p><p>• Promote the company’s employer brand to attract diverse and skilled professionals.</p><p>• Analyze recruitment metrics to refine strategies and improve hiring outcomes.</p><p>• Stay informed about industry trends and best practices in talent acquisition.</p><p>• Ensure compliance with employment laws and company policies during the hiring process.</p>
We are looking for an experienced ERP Integration Manager to oversee the strategic planning and operational management of the organization's IT systems. This role requires a forward-thinking individual who can lead technical initiatives, optimize processes, and ensure the seamless integration of enterprise systems. The ideal candidate will be adept at fostering collaboration across departments while staying informed on emerging technologies.<br><br>Responsibilities:<br>• Develop and implement IT strategies that align with organizational goals and foster innovation.<br>• Plan for future technology needs, including disaster recovery and business continuity solutions.<br>• Manage daily operations of IT networks, hardware, and software systems to support both academic and administrative functions.<br>• Administer the IT budget, overseeing contracts and vendor relationships effectively.<br>• Provide technical guidance and support to faculty, staff, and students, ensuring smooth operation of enterprise systems.<br>• Lead and mentor IT staff, encouraging growth and teamwork.<br>• Coordinate and manage IT projects, ensuring collaboration with campus stakeholders.<br>• Ensure compliance with regulations related to student data collection and reporting.<br>• Document and maintain operational policies and procedures for IT systems.<br>• Participate in technical tasks such as system security, network management, and programming as needed.
