<p>We are offering a contract employment opportunity for an AML/KYC Analyst in Miami, Florida. This role is within the banking industry and will be performed in a hybrid workplace, combining both onsite and remote work. The selected candidate will be directly involved in an investigative compliance project, with a focus on Anti Money Laundering (AML) and Know Your Customer (KYC) procedures.</p><p><br></p><p>Responsibilities:</p><p>• Analyze and verify customer information for compliance with AML and KYC regulations</p><p>• Engage in detailed investigative research and analysis related to client transactions and activities</p><p>• Utilize CRM systems to manage and track customer interactions and data </p><p>• Collaborate with the compliance team to ensure adherence to banking regulations and internal policies</p><p>• Utilize ADP - Financial Services for financial data management</p><p>• Assist in the management of credit risk through effective credit and compliance strategies</p><p>• Utilize Chef and Cl Programming tools to streamline and automate processes</p><p>• Deliver exceptional customer service, addressing and resolving customer inquiries and issues in a timely manner</p><p>• Contribute to the development and implementation of Environ systems for effective environmental management.</p>
We are looking for an Office Services Associate to support essential back-office operations for a client site in Miami, Florida. This Long-term Contract position is ideal for someone who thrives in a fast-moving work setting and takes pride in delivering dependable service across document handling, mail support, and front-of-house assistance. The person in this role will help keep daily office workflows organized, responsive, and accurate while contributing to a positive client experience.<br><br>Responsibilities:<br>• Manage day-to-day copy, print, scanning, and document reproduction requests in both paper-based and digital formats.<br>• Sort, distribute, and process incoming and outgoing mail, packages, and internal deliveries with accuracy and timeliness.<br>• Provide support for reception, hospitality, and office service functions as needed to ensure smooth daily operations.<br>• Assist with audio/visual meeting setup and related workplace support for conference rooms and shared spaces.<br>• Answer multi-line phone calls courteously and direct inquiries to the appropriate contacts or departments.<br>• Handle confidential files and sensitive materials with discretion while following established service standards and office procedures.<br>• Monitor deadlines, prioritize multiple service requests, and communicate clearly when issues require escalation.<br>• Work closely with team members and client stakeholders to maintain a high level of service and resolve routine operational needs efficiently.
<p>A law firm in Miami is seeking a litigation attorney to assist in their Garnishment division. This is a long-term contract assignment with the possibility to go permanent. This department is considered the emergency room of the firm so must be able to work fast and deadlines that come up at the last minute. Will be drafting legal documents, doing research, assisting with hearings, and more.</p>
<p>We are seeking a detail-oriented <strong>AP Travel Assistant</strong> to support accounts payable and travel-related expense processing. This role is responsible for reviewing, verifying and processing travel invoices, employee expense reports and vendor payments while ensuring compliance with company policies and procedures. The ideal candidate has strong organizational skills, a high level of accuracy and the ability to manage multiple priorities in a fast-paced environment.</p><p><strong>Key Responsibilities</strong></p><ul><li>Process travel-related invoices, reimbursements and accounts payable transactions accurately and timely</li><li>Review employee expense reports for completeness, proper documentation and policy compliance</li><li>Match invoices to receipts, approvals and supporting documentation</li><li>Assist with vendor setup, maintenance and payment inquiries</li><li>Reconcile corporate card transactions and travel expenses</li><li>Monitor outstanding items and follow up on discrepancies or missing information</li><li>Maintain accurate financial records and filing systems</li><li>Support month-end closing activities related to travel and AP transactions</li><li>Respond to internal employee and vendor questions regarding payments, expenses and travel policies</li><li>Help ensure compliance with internal controls, accounting standards and company procedures</li><li>Prepare reports related to travel spend, reimbursements and payable activity as needed</li></ul><p>If you are qualified, please call 786.801.5830 or email [email protected]</p>
We are looking for an Accounts Payable Specialist to join a team in Miami, Florida in a contract-to-permanent capacity. This opportunity is ideal for a detail-oriented accounting specialist who can oversee full-cycle payables across multiple entities while maintaining accuracy and strong vendor relationships. The role follows a hybrid schedule with three days on-site and two days remote, and parking is covered.<br><br>Responsibilities:<br>• Manage end-to-end accounts payable activities for 3 to 5 entities, ensuring invoices move through the payment cycle efficiently and accurately.<br>• Examine incoming invoices against purchase orders, agreements, and receiving records to confirm proper support before approval.<br>• Assign correct general ledger accounts and cost centers to invoices to support accurate financial reporting.<br>• Execute payment processing through checks, ACH, wire transfers, and other approved disbursement methods in line with established schedules.<br>• Investigate and resolve vendor statement variances, payment issues, and invoice-related questions with a sense of urgency.<br>• Maintain organized and current vendor files, including tax forms, payment terms, and supporting documentation.<br>• Contribute to month-end close by preparing accruals, reconciling accounts, and assisting with accounts payable reporting.<br>• Track aging activity and help ensure obligations are paid on time and in accordance with internal policies.<br>• Work closely with internal teams and external vendors to address approval, purchasing, and receiving discrepancies.<br>• Provide documentation for audits and support adherence to accounting controls and recordkeeping standards.
<p>We are looking for a Data Analyst to turn raw data into clear, actionable insight. This role builds reports and dashboards, digs into the numbers, and helps stakeholders make better decisions.</p><p><strong>Responsibilities</strong></p><ul><li>Write and optimize SQL queries to extract and transform data from multiple sources</li><li>Build and maintain dashboards and reports in Power BI or Tableau</li><li>Analyze trends and deliver findings to business stakeholders</li><li>Partner with departments to gather requirements and define metrics</li><li>Ensure data quality, accuracy, and consistency across reporting</li><li>Document data definitions, sources, and reporting logic</li></ul><p><br></p>
<p>Robert Half is currently hiring an Entry-Level Office Clerk to support a nonprofit organization.</p><p><br></p><p>This is a great opportunity for someone looking to build administrative experience in a professional office environment.</p><p><br></p><p><strong>Day-to-day responsibilities:</strong></p><p>• Answering phones and assisting with basic front desk needs</p><p>• Filing, scanning, copying, and organizing documents</p><p>• Entering information into internal systems</p><p>• Assisting with mail and general office correspondence</p><p>• Maintaining organized records and files</p><p>• Helping staff with basic administrative tasks</p><p>• Communicating with clients and visitors in both English and Spanish</p><p>• Supporting the office with other duties as needed</p>
<p>Robert Half is partnering with a well-established real estate development company in its search for a Real Estate Counsel to join its legal team. Reporting to the General Counsel, this attorney will handle commercial leasing matters for the company's shopping centers, office, and industrial properties, while also supporting general contracts and corporate transactions across the business. This is a 40 hour work week with a great, family-oriented culture. Flexibility to work from home 1 day per week.</p><p><strong>Responsibilities:</strong></p><ul><li>Negotiating and managing commercial leases and related documents across a variety of property types</li><li>Reviewing title, survey, zoning, and land use matters to flag legal risk on real estate transactions</li><li>Handling vendor and service contracts and advising internal teams on contractual risk</li><li>Supporting eviction and liability matters in partnership with outside counsel</li><li>Assisting property management with tenant issues and lease disputes</li><li>Advising on regulatory matters affecting real estate operations</li><li>Helping build out contract playbooks and standardized templates for the legal team</li></ul><p> </p><p><br></p>
We are looking for an experienced Sr. Accountant to support a dynamic entertainment organization based in Miami, Florida. This Long-term Contract opportunity is ideal for a hands-on, detail-oriented accounting specialist who can bring structure, consistency, and strong operational support to a fast-moving environment. The role will focus on maintaining reliable financial processes, supporting leadership during a period of change, and helping the accounting team sustain accurate day-to-day performance.<br><br>Responsibilities:<br>• Oversee daily accounting activities to help maintain stable and accurate financial operations across the organization.<br>• Manage general ledger activity, including preparing and recording journal entries and other required accounting adjustments.<br>• Perform account, bank, and balance sheet reconciliations to ensure completeness, accuracy, and timely resolution of discrepancies.<br>• Support month-end close activities by organizing financial data, validating transactions, and assisting with reporting deliverables.<br>• Work across parallel accounting records during the business system implementation to preserve data accuracy and consistency.<br>• Investigate accounting issues, resolve transactional discrepancies, and contribute to process improvements tied to operational changes.<br>• Collaborate closely with finance leadership, local accounting personnel, and project stakeholders to maintain continuity in accounting operations.<br>• Create and document standard operating procedures to help formalize workflows and strengthen internal accounting practices.<br>• Travel occasionally to partner locations, including Miami-area offices or other company sites, when in-person support is needed.
<p>We are looking for an experienced Human Resources Director to lead people operations and strengthen a positive, compliant workplace culture in North Miami, Florida. This role will oversee core HR functions, including employee relations, benefits administration, compensation practices, and day-to-day HR operations. The ideal candidate brings strong judgment, leadership capability, and a practical approach to supporting both employees and organizational goals.</p><p><br></p><p>Responsibilities:</p><p>• Direct the organization’s human resources strategy and daily operations to ensure effective support across all stages of the employee lifecycle.</p><p>• Guide employee relations matters by addressing workplace concerns, advising leaders, and helping resolve issues fairly and consistently.</p><p>• Oversee benefits programs, including plan administration, employee communication, and coordination with external providers.</p><p>• Manage compensation structures and HR policies to promote internal equity, market competitiveness, and clear governance.</p><p>• Ensure HR practices remain aligned with employment laws, regulatory obligations, and internal compliance standards.</p><p>• Lead HR administration processes such as records management, onboarding coordination, and documentation accuracy.</p><p>• Partner with leadership to develop workforce initiatives that improve engagement, retention, and organizational effectiveness.</p><p>• Monitor and refine HR procedures, reporting, and controls to support efficient operations and informed decision-making.</p><p><br></p><p><strong>INTERESTED AND QUALIFIED CANDIDATES SHOULD APPLY AND REACH OUT TO STEFANIE FURNISS 786-897-7903</strong></p>
<p>Robert Half is currently seeking an experienced Office Manager for a temporary opportunity supporting a fast-paced and complex office environment. This role will be responsible for overseeing daily office operations, coordinating vendors and facilities, managing administrative processes, supporting leadership, and ensuring the office runs efficiently.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Oversee day-to-day office operations and administrative functions</p><p>• Manage vendor relationships, office services, facilities, and maintenance needs</p><p>• Coordinate with IT providers and assist with technology-related office issues</p><p>• Manage office supplies, purchasing, inventory, and expense tracking</p><p>• Support leadership with scheduling, meetings, reporting, and special projects</p><p>• Assist with onboarding, employee requests, and general internal coordination</p><p>• Maintain organized records, contracts, files, and confidential documentation</p><p>• Identify operational issues and help improve office processes and workflows</p><p>• Coordinate events, meetings, travel, and other office logistics as needed</p>
<p>We are seeking a polished and highly organized <strong>Senior Executive Assistant</strong> to support leadership at a private investment firm. This role will provide both <strong>business and personal executive support</strong> and requires someone who is proactive, professional, and comfortable handling sensitive information in a fast-paced environment.</p><p><strong>Responsibilities</strong></p><ul><li>Provide high-level executive support</li><li>Manage business and personal scheduling</li><li>Coordinate travel arrangements</li><li>Schedule meetings and appointments</li><li>Assist with personal assistant duties as needed</li><li>Help with insurance and medical-related matters</li><li>Handle confidential and sensitive information with discretion</li><li>Be available for occasional after-hours or on-call support</li><li>Support leadership with administrative tasks and special requests</li></ul><p><br></p>
<p>We are seeking an IT Business Analyst to support software implementation projects from requirements gathering through go-live and post-deployment support. This role works closely with business stakeholders, project managers, developers, vendors, and end users to ensure business needs are translated into effective technology solutions.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Gather, analyze, and document business, functional, and system requirements.</li><li>Facilitate stakeholder meetings, workshops, and discovery sessions to understand current and future-state processes.</li><li>Translate business needs into user stories, use cases, process maps, gap analyses, and functional specifications.</li><li>Support software implementation activities including configuration discussions, testing, issue resolution, and deployment readiness.</li><li>Partner with technical teams and software vendors to clarify requirements and validate proposed solutions.</li><li>Coordinate user acceptance testing, track defects, and ensure business signoff.</li><li>Assist with data mapping, migration validation, and integration requirements as needed.</li><li>Create training materials, user documentation, and support change management efforts.</li><li>Monitor post-implementation performance and recommend process or system improvements.</li></ul><p><br></p>
<p><strong>Cloud Engineer</strong></p><p>We are seeking a talented <strong>Cloud Engineer</strong> to join our infrastructure team. This role is ideal for someone who enjoys building cloud-based solutions, optimizing deployments, and supporting scalable, secure environments. The ideal candidate will have strong problem-solving abilities, excellent communication skills, and a solid foundation in cloud architecture with room to grow into more advanced engineering responsibilities.</p><p><strong>Responsibilities</strong></p><ul><li>Deploy, configure, and manage cloud resources across Azure, AWS, and/or GCP</li><li>Implement cloud security controls including IAM/RBAC permissions, encryption, policies, and MFA</li><li>Build and maintain Infrastructure-as-Code templates using Terraform, ARM/Bicep, or CloudFormation</li><li>Support CI/CD pipelines and automated deployments for application and infrastructure releases</li><li>Monitor cloud performance, availability, cost usage, and alerts using native tools</li><li>Troubleshoot cloud networking issues including firewalls, VNETs/VPCs, routing, gateways, and load balancers</li><li>Support containerized workloads using Docker and Kubernetes</li><li>Collaborate with developers, DevOps teams, and systems administrators on cloud projects</li><li>Document cloud architectures, procedures, and operational guidelines</li><li>Assist with cloud migrations, modernization initiatives, and optimization efforts</li></ul><p><br></p>
We are looking for a talented Brand, Lifestyle & Product Photographer / Videographer to join our team in Pompano Beach, Florida. In this role, you will create compelling visual content that embodies brand identity and resonates with target audiences. From conceptualization to final delivery, you'll collaborate with cross-functional teams to produce high-quality photography and videography assets for various platforms.<br><br>Responsibilities:<br>• Review client materials to gain a thorough understanding of brand tone, visual identity, and campaign objectives.<br>• Plan and execute a variety of shoots, including lifestyle, product, headshots, and facility photography.<br>• Collaborate with product, design, and social media teams to ensure content aligns with overall brand strategies.<br>• Stay informed about emerging trends in social media, including reels and short-form video formats, to create engaging content.<br>• Edit and retouch images and videos to produce high-quality, detail-oriented assets.<br>• Organize and repurpose existing assets for use across multiple digital and social platforms.<br>• Contribute to shared content calendars and identify opportunities for brand-specific storytelling.<br>• Maintain and manage photography and videography equipment to ensure optimal performance.<br>• Deliver final assets in a timely manner, ensuring quality standards and deadlines are met.
<p><strong>Job Summary</strong></p><p>As a Client Solutions Manager, your responsibilities will include:</p><ul><li><strong>Business development:</strong> Develop and grow your own client base by marketing our services for contract talent solutions using your proven graphic design, marketing, advertising and corporate communications background. Market via video, telephone as well as conduct in-person and virtual meetings with C-level executives and key decision makers. Client Solutions Manager will participate in local association and networking events to solidify Robert Half’s presence in the local business community.</li><li><strong>Placement activities:</strong> Select well-matched candidates to fulfill client job orders and maintain on-going contact with client companies and contract professionals currently on assignment to ensure both receive exceptional customer service. In addition, the client solutions manager will resolve any customer service issues quickly and efficiently to maintain the highest level of customer satisfaction.</li><li>Meet and exceed weekly business development goals.</li></ul><p><br></p>
We are looking for a bilingual Purchasing Coordinator to join a busy team in Miami, Florida and support procurement activities across multiple ongoing projects. This Long-term Contract position is ideal for someone who enjoys working with international suppliers, keeping orders on track, and providing responsive coordination for both internal teams and customers. The role combines purchasing, logistics support, and administrative accuracy in a fast-paced environment, with an onsite schedule initially and hybrid work available on Fridays.<br><br>Responsibilities:<br>• Manage purchasing activities for several active projects at the same time, ensuring materials and services are sourced efficiently and delivered according to schedule.<br>• Prepare, review, and process purchase orders with accuracy while maintaining organized records for procurement transactions.<br>• Communicate with domestic and international vendors to obtain updates, confirm order details, and help resolve supply or delivery issues.<br>• Coordinate shipment timing and order flow to support installation schedules and overall project needs.<br>• Enter procurement and order information into internal systems with a high level of accuracy and attention to detail.<br>• Provide customer and team support by answering inquiries, sharing order status updates, and helping address purchasing-related concerns.<br>• Prioritize urgent requests and adjust order timelines as needed to keep project activities moving without unnecessary delays.<br>• Assist with vendor coordination and related follow-up activities connected to contracts, pricing, and order fulfillment.
We are looking for a detail-oriented Cash Application Specialist to support finance operations in Boca Raton, Florida. This is a Long-term Contract position focused on applying payments accurately, reviewing refund activity, and helping resolve account-related issues in a timely manner. The person in this role will work closely with customer service, finance partners, and offshore support teams to maintain reliable records and improve the flow of cash application processes.<br><br>Responsibilities:<br>• Oversee incoming JPMorgan communications and take appropriate action to support daily cash application activities.<br>• Validate system-created policyholder refund transactions to ensure amounts and account details are correct before processing.<br>• Record customer and policyholder payments in the policy administration platform with a high level of accuracy.<br>• Examine aging accounts receivable balances and identify items that may qualify for adjustment or write-off review.<br>• Partner with customer service to address payment-related requests, including fund reversals, reapplied cash, investigations, urgent refunds, card-related reversals, chargebacks, and replacement checks.<br>• Resolve escalated issues submitted by offshore support teams and provide clear follow-up to move cases to completion.<br>• Maintain organized financial records and support the integrity of receivable data through careful review and reconciliation.<br>• Manage multiple priorities and complete assigned tasks within established turnaround expectations.
<p><strong>Job Summary</strong></p><p>As a <strong>Recruiting Manager</strong>, your responsibilities will include developing and growing a client base and new business opportunities, introducing our services via video, telephone and in-person meetings with new and existing clients to expand the utilization of our services; recruiting, evaluating and placing technology professionals in full-time positions with our clients; delivering outstanding customer service to both clients and candidates; providing consistent communication and career guidance to candidates; participating in industry trade associations to increase our presence within the local community.</p>
<p>We are seeking a dependable and customer-focused <strong>Help Desk Technician</strong> to join our IT team. In this role, you will provide first-level technical support to end users, troubleshoot hardware and software issues, and help ensure employees have the tools and technology needed to work efficiently. The ideal candidate is a strong communicator who enjoys problem-solving and delivering excellent service.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide technical support to users via phone, email, chat, and in person</li><li>Troubleshoot issues related to desktops, laptops, printers, mobile devices, and peripheral equipment</li><li>Resolve problems involving Windows operating systems, Microsoft 365, email, and common business applications</li><li>Log, track, and document support requests in the ticketing system</li><li>Escalate complex technical issues to higher-level IT staff as needed</li><li>Set up, configure, and deploy hardware and software for new and existing employees</li><li>Perform password resets, account provisioning, and basic user administration tasks</li><li>Assist with onboarding and offboarding processes, including equipment setup and recovery</li><li>Maintain accurate records of issues, resolutions, and asset inventory</li><li>Support IT best practices and contribute to process improvement efforts</li></ul>
<p>We are seeking a detail-oriented <strong>Self-Pay Operations Specialist</strong> <strong>(RESIDING IN EST) </strong>to join our Revenue Cycle team. This role is ideal for professionals with a strong customer service background and experience supporting patients in a healthcare call center environment. The ideal candidate will have experience reviewing patient accounts, resolving account issues, responding to patient inquiries, and working within medical billing or collections.</p><p>This position plays a critical role in ensuring patients receive timely documentation, account resolution, and exceptional service while supporting overall revenue cycle operations.</p><p><br></p><p>Responsibilities:</p><p>Review and manage patient accounts, identifying and resolving billing or account discrepancies.</p><p>Print and distribute medical records, itemized bills, UB-04s, CMS-1500 claim forms, Explanation of Benefits (EOBs), and other patient documentation.</p><p>Retrieve documentation from multiple systems including client host applications, EIQ, shared drives, Microsoft Teams, email, and virtual fax.</p><p>Process and mail required patient and payer documentation accurately and within established turnaround times.</p><p>Work assigned work queues, patient portals, worklists, and daily account inventories.</p><p>Respond professionally to inquiries from patients, insurance companies, attorneys, and internal departments.</p><p>Research account issues and coordinate with appropriate departments to resolve billing or documentation errors.</p><p>Assist with patient complaints and complex account situations by partnering with cross-functional teams.</p><p>Generate daily productivity reports, monitor workflow volumes, and assist with backlog management.</p><p>Participate in special projects and departmental initiatives as assigned.</p><p>Maintain accuracy, confidentiality, and compliance with HIPAA and organizational policies.</p><p><br></p><p><br></p><p><br></p>
<p>We are looking for an experienced HR Generalist to lead day-to-day human resources operations for a construction company with active projects in Florida. This role partners with leadership, accounting, safety, project teams, and field personnel to keep HR processes compliant, organized, and responsive to business needs. The ideal candidate brings sound judgment, practical knowledge of employment practices, and the ability to manage a broad range of HR responsibilities with minimal supervision.</p><p><br></p><p>Responsibilities:</p><p>• Lead core human resources activities across the employee lifecycle, including onboarding support, onboarding, status changes, employee relations matters, and offboarding procedures.</p><p>• Oversee new employee preparation by issuing employment documents, verifying work authorization, entering employee records into internal systems, and maintaining accurate personnel files before start dates.</p><p>• Support weekly payroll processing by reviewing timekeeping data and coordinating payroll-related information.</p><p>• Manage certified payroll and related documentation to help meet project and regulatory requirements.</p><p>• Coordinate workers’ compensation activity, including incident reporting, claim follow-up, communication with carriers, and return-to-work support.</p><p>• Handle benefits-related administration such as health coverage, retirement plan coordination, annual pay updates, per diem tracking, bonus-related processing, and other employee compensation support tasks.</p><p>• Monitor subcontractor compliance by collecting invoices, reviewing lien releases, confirming insurance documentation, and preparing payment packages for biweekly processing.</p><p>• Arrange required drug and alcohol testing and help maintain compliance records tied to onboarding and ongoing employment obligations.</p>
We are looking for a Staff Accountant to join a collaborative accounting team in Weston, Florida. This role is ideal for a detail-focused candidate who can support accurate financial reporting by managing reconciliations, assisting with period-end activities, and investigating variances. The position works closely with internal partners to maintain organized records, clear outstanding items, and strengthen day-to-day accounting processes.<br><br>Responsibilities:<br>• Perform detailed reconciliations for balance sheet and general ledger accounts to confirm accuracy and completeness.<br>• Contribute to month-end, quarter-end, and year-end closing activities by preparing entries and validating financial data.<br>• Analyze discrepancies, aging balances, and unresolved items, then take action to correct and clear them in a timely manner.<br>• Record and review accruals, prepaid expenses, and other journal entries with appropriate supporting documentation.<br>• Maintain organized schedules and backup files that support account activity and audit readiness.<br>• Coordinate with colleagues across accounting and other departments to gather information and resolve financial questions.<br>• Respond to audit support requests by compiling records and explaining account activity when needed.<br>• Recommend practical improvements to reconciliation workflows and close procedures to increase efficiency and accuracy.<br>• Assist with additional accounting assignments and special projects based on business needs.
We are looking for an Event Coordinator to support the planning and execution of engaging event experiences in Miami, Florida. This role is ideal for someone who enjoys working in fast-paced environments, welcoming attendees, and keeping on-site activities organized and running smoothly. The successful candidate will help create a positive guest experience while coordinating logistics and day-of event operations.<br><br>Responsibilities:<br>• Organize event activities and support day-to-day planning to help ensure each program runs efficiently from setup through completion.<br>• Manage attendee check-in processes, greet guests professionally, and provide clear guidance upon arrival.<br>• Assist visitors on-site by answering questions, resolving minor issues, and directing them to the appropriate event areas.<br>• Coordinate with internal teams and vendors to maintain schedules, materials, and operational readiness for each event.<br>• Monitor event flow during live programs and make timely adjustments to support a seamless attendee experience.<br>• Prepare event spaces and confirm that signage, registration materials, and guest-facing resources are in place before opening.<br>• Track attendance details and communicate important updates to event stakeholders throughout the day.
We are looking for a Collections Specialist to support receivables recovery efforts for an organization based in Miami, Florida. This Long-term Contract position is ideal for someone who can manage both commercial and consumer accounts while maintaining a detail-oriented and customer-focused approach. The person in this role will help reduce outstanding balances, resolve billing-related concerns, and contribute to consistent cash flow through effective follow-up and sound collection practices.<br><br>Responsibilities:<br>• Contact commercial and consumer account holders to secure payment on overdue balances through phone, email, and other appropriate communication methods.<br>• Review aging reports and account histories to prioritize collection activity and determine the most effective next steps for recovery.<br>• Investigate billing questions, payment discrepancies, and account issues in order to support timely resolution and prevent delays in collection.<br>• Maintain accurate records of collection efforts, customer interactions, promised payments, and account status updates.<br>• Work with internal teams to clarify invoice details, confirm balances due, and address disputes that may affect payment timing.<br>• Monitor payment commitments and follow up consistently to ensure agreed-upon resolutions are completed as scheduled.<br>• Apply established credit and collection procedures to manage delinquent accounts while preserving positive business relationships.<br>• Identify accounts requiring escalation and communicate risk, nonpayment trends, or unresolved issues to the appropriate stakeholders.