<p>Looking for a Help Desk Technician I to join our team for a hybrid role. In this entry-level position, you will be the first point of contact for our clients experiencing IT issues. You will provide technical support for hardware and software, troubleshoot and resolve various technical problems, and deliver top-notch customer service. If you're passionate about technology and eager to help others, this role is a great opportunity to kickstart your career in IT.</p><p><br></p><p>Duties and Responsibilities:</p><p><br></p><p>Active participation in the Help Desk 1 phone queue</p><p>Provide first-level contact to end users in a clear and professional manner</p><p>Create and accurately code service tickets</p><p>Identify and redirect urgent tickets to the appropriate resources</p><p>Work through assigned tickets and enter appropriate time entries</p><p>Troubleshoot and resolve end user or infrastructure technical issues</p><p>Follow up with customers and see problems through to resolution</p><p>Ensure proper recording, documentation, and closure of ticket information</p><p>Maintain awareness of ongoing issues and be proactive in customer notification</p><p>Recommend modifications or improvements to client environments</p><p>Properly escalate unresolved tickets to the next level of support</p><p>Preserve and grow your knowledge of Help Desk procedures, products, and services</p><p>Onsite dispatching as needed or directed</p><p>Active participation in the On Call rotation</p><p>Competencies:</p><p><br></p><p>Strong written and verbal communication skills</p><p>Basic understanding of computer systems, networks, and troubleshooting techniques</p><p>Ability to work independently and as part of a team</p><p>Customer-oriented mindset with a passion for helping others</p><p>Previous experience in a customer service or technical support role is a plus, but not required</p><p>Ability to lift equipment</p>
<p>We are looking for a meticulous Help Desk Analyst II to join our team in Tampa, Florida and work fully onsite. This Contract-to-permanent position is ideal for a tech-savvy individual with strong problem-solving abilities and a passion for delivering exceptional IT support. In this role, you will handle Tier I support tasks, providing technical assistance to customers while ensuring efficient ticket management and documentation.</p><p><br></p><p>Responsibilities:</p><p>• Provide Tier I technical support to customers, addressing hardware, software, and network-related issues.</p><p>• Utilize troubleshooting techniques to resolve customer problems and optimize workflow efficiency.</p><p>• Manage and prioritize service desk tickets to ensure timely and accurate resolutions.</p><p>• Maintain detailed documentation of calls, solutions, and customer interactions for team collaboration and continuity.</p><p>• Foster positive relationships with coworkers, customers, and vendors through effective communication.</p><p>• Apply knowledge of computer systems and networks to identify and resolve technical challenges.</p><p>• Collaborate with team members to improve processes and enhance customer satisfaction.</p><p>• Travel to client sites as needed to deliver on-site support services.</p><p>• Uphold confidentiality standards when handling sensitive information.</p><p>• Stay updated on emerging technologies to contribute to ongoing improvements in service delivery.</p>
We are looking for a dedicated Test Center Administrator to join our team on a contract basis in Sarasota, Florida. This role involves providing essential office support to ensure smooth daily operations. If you thrive in a fast-paced environment and have excellent organizational skills, we encourage you to apply.<br><br>Responsibilities:<br>• Greet and assist visitors with professionalism and efficiency.<br>• Manage incoming calls, providing accurate information or directing inquiries to the appropriate department.<br>• Perform document scanning tasks to maintain organized and accessible digital records.<br>• Handle general clerical duties, including filing, data entry, and managing correspondence.<br>• Maintain a clean and organized workspace to uphold a welcoming environment.<br>• Monitor and ensure adherence to administrative procedures and policies.<br>• Support team members in completing administrative tasks and projects.<br>• Coordinate scheduling and appointments as needed.
<p>JOB DESCRIPTION</p><p>We are looking for a dedicated In-Bound Technical Product Support Specialist to join our team on a Contract to permanent basis in Clearwater, Florida. This role focuses on providing exceptional technical assistance to customers while ensuring high levels of satisfaction and efficiency. Candidates will have the opportunity to apply their mechanical, electrical, and troubleshooting expertise in a dynamic healthcare-related environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries to diagnose and resolve technical issues efficiently.</p><p>• Utilize mechanical and electrical knowledge, including tools like voltmeters, to identify and solve equipment problems.</p><p>• Deliver exceptional customer service by de-escalating challenging situations and maintaining professionalism.</p><p>• Collaborate with team members to ensure seamless communication and problem resolution.</p><p>• Develop and maintain comprehensive documentation for technical processes and training purposes.</p><p>• Adapt to new technologies and procedures while continuously enhancing technical skills.</p><p>• Demonstrate reliability and consistency in handling customer support tasks.</p><p>• Provide accurate troubleshooting guidance and solutions over the phone in a call center environment.</p><p>• Assist with repairs and maintenance of mechanical equipment as needed.</p><p>• Uphold high standards of teamwork and a positive attitude in all interactions.</p>
<p>We are looking for a highly organized and proactive Small Market Sales Assistant to join our team in St Petersburg, Florida. This is a long-term contract position where you will play a vital role in supporting top-performing sales representatives and leaders by handling administrative tasks and ensuring seamless operations. The ideal candidate will excel in managing workflows, utilizing business software, and maintaining clear communication with clients and referral sources.</p><p><br></p><p>Responsibilities:</p><p>• Provide administrative support to sales representatives and leaders, ensuring efficient workflow and timely completion of tasks.</p><p>• Coordinate submission processes and track activities using CRM tools to maintain accurate records.</p><p>• Prepare and send detailed correspondence to clients and referral accounts to strengthen relationships.</p><p>• Organize and manage reports, spreadsheets, and word documents to support sales operations.</p><p>• Collaborate with clients, referral sources, and sales teams to meet strict deadlines and ensure smooth communication.</p><p>• Utilize Microsoft Outlook, Salesforce, and other business software to streamline administrative processes.</p><p>• Assist with ad hoc financial tasks, including data entry and report generation.</p><p>• Perform photocopying and document scanning duties as needed to maintain organized records.</p><p>• Monitor and log activities into internal systems to ensure compliance with submission workflows.</p><p>• Support the team with various administrative duties to enhance overall sales performance.</p>
<p>Quite possibly the most REWARDING DevOps Engineering role that the Tampa, FL and Orlando, FL market can possibly offer. No, it's TRUE. If you meet the requirements, apply and find out for yourself. Local candidates to the Tampa, FL and Orlando, FL Metro areas will be the only candidates considered due to our client's requirement of meeting in the Lakeland, FL office 3 to 5 times per month. MAJORITY REMOTE ROLE w/in the Lakeland, FL area. </p><p><br></p><p>MUST HAVE Azure Kubernetes Services (AKS), Powershell scripting, Bash scripting, Terraform, Github Actions, and Kubernetes under your technical tool belt as a proven professional. </p><p><br></p><p>We are seeking a passionate and technically savvy mid to Sr level Azure DevOps Engineer to join a small yet dynamic DevOps Engineering Team. The ideal candidate will have a strong background in DevOps practices, with a focus on Microsoft Azure, Kubernetes, and CI/CD pipeline implementation. You will play a critical role in designing, implementing, and maintaining cloud infrastructure to support scalable, secure, and highly available applications.</p><p><br></p><p>Responsibilities</p><p>• Design, build, and maintain CI/CD pipelines using Azure DevOps for automated code deployment and testing.</p><p>• Manage and optimize Azure-based infrastructure, including Azure Kubernetes Service (AKS), to ensure high availability and scalability.</p><p>• Implement and manage containerized applications using Docker and Kubernetes.</p><p>• Collaborate with development and operations teams to streamline software delivery processes and improve system reliability.</p><p>• Monitor, troubleshoot, and optimize cloud infrastructure performance, ensuring security and compliance best practices.</p><p>• Automate infrastructure provisioning and configuration using tools like Terraform, ARM templates, or similar.</p><p>• Mentor junior engineers and provide technical guidance on DevOps best practices.</p><p>• Stay up-to-date with emerging Azure services and DevOps trends to drive continuous improvement.</p><p><br></p>
<p>We are looking for an experienced GIS Manager to join our team onsite in Tampa, Florida. In this Contract-to-permanent position, you will oversee the management and analysis of geospatial data, parcel mapping, and land records, ensuring compliance with statutory requirements and supporting government processes. This role is ideal for a detail-oriented individual with strong technical expertise and leadership skills who can effectively manage projects, collaborate with stakeholders, and deliver high-quality mapping solutions.</p><p><br></p><p>Responsibilities:</p><p>• Manage and maintain parcel mapping systems to ensure data accuracy, including property boundaries, ownership records, and land use information.</p><p>• Lead geospatial analysis projects that support property appraisal, land valuation, and compliance with Florida property laws.</p><p>• Coordinate with appraisers, surveyors, government staff, and external agencies to integrate data and resolve discrepancies in property records.</p><p>• Supervise GIS staff and consultants, providing training, guidance, and quality control to ensure project success.</p><p>• Develop project scopes, budgets, and schedules while ensuring adherence to legal and organizational requirements.</p><p>• Oversee the production of maps, reports, and graphics used for property valuation, appeals, and public records inquiries.</p><p>• Implement quality control measures to ensure geospatial data reliability and compliance with statutory standards.</p><p>• Manage geospatial resources, including digital and physical map libraries, to support internal and public-facing services.</p><p>• Provide technical support to appraisers and administrative staff in utilizing GIS tools for property appraisal functions.</p><p>• Address special mapping requests and ensure timely updates to GIS systems in line with Florida Statutes.</p>
<p>We are looking for a highly skilled Executive Assistant to provide dedicated support to the President of a prominent company in St. Petersburg, Florida. In this role, you will handle a variety of critical administrative and communication tasks, ensuring seamless coordination of the President's commitments and philanthropic activities. This is an exciting opportunity to work closely with a dynamic leader in a fast-paced, high-impact environment.</p><p><br></p><p>Responsibilities:</p><p>• Manage the President’s complex calendar, ensuring optimal scheduling of meetings and events.</p><p>• Arrange and coordinate travel itineraries, including transportation and accommodations, for both business and personal needs.</p><p>• Organize executive meetings, preparing agendas, taking minutes, and ensuring follow-up on action items.</p><p>• Serve as the primary point of contact for high-level communications, maintaining confidentiality and attention to detail.</p><p>• Support the President’s role on charitable and industry boards by preparing documentation, coordinating events, and managing related tasks.</p><p>• Draft correspondence, presentations, and reports on behalf of the President.</p><p>• Oversee the organization of files, records, and other essential documents to ensure easy accessibility.</p><p>• Anticipate the President’s needs by proactively identifying and resolving potential issues before they arise.</p><p>• Collaborate with internal and external stakeholders to facilitate smooth communication and project execution.</p><p>• Handle special projects and other duties as assigned, ensuring timely and high-quality outcomes.</p>
<p>We are currently seeking a <strong>Senior Accountant </strong>who will be responsible for ensuring the accuracy and integrity of financial records, supporting month-end close, and maintaining effective accounting processes. This role will also ensure that all accounting and reporting is timely, accurate, and compliant with company policies and government regulations.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare, review, and analyze financial statements, ensuring accuracy and compliance with GAAP.</li><li>Assist with month-end, quarter-end, and year-end close processes, including journal entries and reconciliations.</li><li>Maintain general ledger accounts and perform account reconciliations to ensure accurate financial reporting.</li><li>Support budgeting, forecasting, and variance analysis.</li><li>Assist with audits by preparing schedules, supporting documentation, and responding to auditor inquiries.</li><li>Collaborate with cross-functional teams to streamline accounting processes.</li><li>Ensure compliance with internal controls, company policies, and regulatory requirements.</li><li>Mentor and support junior accounting staff as needed.</li></ul><p><br></p>
<p>We are looking for an experienced FP& A Manager to join our team in Tampa, Florida. This role is ideal for an individual with over 10 years of expertise in financial analysis, reporting, and management processes. The position offers an opportunity to contribute to strategic financial planning and optimize organizational resources.</p><p><br></p><p>Responsibilities:</p><p>• Conduct detailed financial analyses to support decision-making and identify trends that impact business performance.</p><p>• Develop and manage annual budgets, ensuring alignment with organizational objectives.</p><p>• Implement and oversee auditing processes to ensure compliance with internal and external standards.</p><p>• Utilize data mining techniques and tools to extract actionable insights from financial data.</p><p>• Prepare and present comprehensive financial reports using platforms such as Power BI</p><p>• Coordinate and optimize budget processes to enhance efficiency and accuracy.</p><p>• Monitor financial performance and recommend strategies for cost optimization and revenue growth.</p>
We are looking for an experienced ERP Integration Manager to oversee and optimize NetSuite applications for a hospitality-focused organization in Palmetto, Florida. This role requires a proactive individual who can streamline workflows, improve system performance, and collaborate with internal teams to enhance operational efficiency. The ideal candidate will have a strong technical background and a proven ability to manage system configurations and integrations.<br><br>Responsibilities:<br>• Administer and maintain the NetSuite platform, including user roles, permissions, custom forms, records, dashboards, and saved searches.<br>• Monitor system performance and collaborate with NetSuite support to troubleshoot and resolve technical issues.<br>• Design and implement automated workflows using SuiteFlow to enhance business processes, including approvals, notifications, and alerts.<br>• Collaborate with internal teams to gather and document functional and technical requirements, translating them into system configurations or specifications for developers.<br>• Develop and maintain customized reports, analytics, and dashboards to provide actionable insights, with a focus on Finance and Operations.<br>• Facilitate system integrations using APIs or middleware solutions, ensuring compliance with security and operational standards.<br>• Lead initiatives for system upgrades, module implementations, and enhancements, while evaluating third-party applications to meet project objectives.<br>• Provide training and create documentation to support end-users in maximizing system functionalities.<br>• Assist HR teams with tasks such as generating reports, updating system configurations, and managing settings.<br>• Act as a resource for handling escalations or providing backup support during absences.
