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4 results for Customer Service Manager in Brandon, FL

Customer Service Representative

Clearwater, FL
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are seeking a reliable and detail-oriented Bilingual Customer Service Representative to join our team. This is an entry-level opportunity focused primarily on clerical and administrative support. The ideal candidate will be fluent in both English and Spanish and enjoy helping customers while maintaining accurate records.Responsibilities:<ul><li>Provide customer service and support in both English and Spanish</li><li>Answer and route incoming phone calls as needed</li><li>Perform data entry and maintain accurate records</li><li>Assist with filing, scanning, and general clerical duties</li><li>Prepare and organize documents and correspondence</li><li>Support office staff with administrative tasks and special projects</li><li>Maintain confidentiality and professionalism in all interactions</li></ul>
2026-08-21T00:00:00Z

Customer Relations Specialist

Tampa, FL
onsite
Permanent / Full Time
48000 - 52000 USD / Yearly
We are looking for a customer-focused, detail-oriented individual to join our team as a Customer Relations Specialist. This in-office role supports customers and dealers by providing clear guidance, resolving concerns effectively, and maintaining accurate records of each interaction. The position is well suited for someone who communicates confidently, stays composed in challenging conversations, and can adapt quickly in a fast-paced environment. Responsibilities:• Respond to incoming calls from customers, addressing questions related to products, service concerns, and general support needs.• Record call details accurately in internal systems, ensuring each interaction is documented in a clear and organized manner.• Manage a steady daily call volume while maintaining a helpful, courteous, and solutions-oriented approach.• Handle difficult conversations calmly, working to de-escalate issues and provide practical next steps.• Enter and update customer information with attention to detail and a high level of accuracy.• Collaborate with colleagues and other departments on special projects and operational support tasks as needed.• Use email and office software to communicate updates, track information, and support day-to-day customer service activities. This is a permanent opportunity that will pay up to $52,000 annually. Please apply to Jane Gearhart if interested!
2026-08-18T00:00:00Z

Service Delivery Manager

Lutz, FL
onsite
Permanent / Full Time
100000 - 115000 USD / Yearly
We are looking for a dedicated Service Delivery Manager to join our team in Lutz, Florida. This role is ideal for someone who is detail oriented, possesses strong technical expertise and leadership skills, and is capable of overseeing operations while ensuring exceptional service delivery. The position requires hands-on management of technicians, collaboration with project teams, and the ability to implement effective processes in a dynamic environment. Responsibilities: • Supervise and manage daily activities of 12-18 technicians to ensure efficient and timely completion of tasks. • Collaborate with in-house project managers to align operational goals and maintain seamless project execution. • Monitor technical systems, including Cat6 cabling, intercom systems, readers, lock sets, and cameras, ensuring functionality and resolving issues. • Develop and implement standardized operating procedures to improve service delivery and operational efficiency. • Maintain open communication with technicians and stakeholders, providing updates and addressing concerns effectively. • Oversee scheduling and resource allocation to optimize performance and meet project deadlines. • Identify areas for improvement within service operations and propose innovative solutions. • Ensure compliance with company policies, procedures, and industry standards. • Conduct regular reviews of technician performance, offering guidance and support to enhance productivity. • Address technical challenges and provide insight to troubleshoot and resolve complex issues.
2026-08-12T00:00:00Z

Business Operations Manager

Saint Petersburg, FL
onsite
Permanent / Full Time
85000 - 95000 USD / Yearly
We are looking for a highly organized Business Operations Manager to support a growing organization in St. Petersburg, Florida. This position plays a central role in coordinating executive priorities, keeping cross-functional activities on track, and ensuring clear communication across a fast-paced business entity. The ideal candidate brings strong judgment, excellent communication skills, and the ability to manage shifting priorities in a visible, client-facing environment. Responsibilities:• Coordinate executive schedules, meetings, and follow-up actions to help leadership maintain momentum on key initiatives.• Capture important discussion points, decisions, and next steps during meetings, then drive timely follow-through with internal and external stakeholders.• Monitor ongoing projects and commitments, reminding leaders of outstanding items and helping move priorities toward completion.• Organize travel plans, weekly calendars, and meeting logistics for a team with frequent movement across locations and client engagements.• Serve as a point of coordination between the president and cross-functional team members, including technology, quality assurance, program management, and data-focused leadership.• Prepare presentations, reports, and business documents using Microsoft Office and other productivity tools to support operational planning and client interactions.• Provide structure and visibility around upcoming meetings, stakeholder communications, and team activities to improve overall operational alignment.• Support the evolving operational needs of a newly established business unit and contribute to building scalable administrative and coordination practices. This is a permanent opportunity that will pay up to $100,000 depending upon experience. Please apply to Jane Gearhart if interested!
2026-08-12T00:00:00Z