<p>Amazing opportunity for a Customer Service Representative. We are seeking a Customer Service Representative who is accomplished, creative problem solver and proactive for this role.</p><p><br></p><p>The right Customer Service Representative for this job is someone who can:</p><ul><li>Receiving and placing telephone calls</li><li>Corresponding via email and chat</li><li>Understand products to be able to answer questions and assist with upsell</li><li>Accurately enter customer information into the system</li></ul><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Salt Lake City, Utah. In this role, you will play a vital part in ensuring customer satisfaction by addressing inquiries, resolving issues, and maintaining seamless communication. If you excel in a fast-paced environment and have a passion for delivering outstanding service, we encourage you to apply.<br><br>Responsibilities:<br>• Handle incoming calls from customers, providing accurate information and resolving inquiries efficiently.<br>• Process orders and ensure data entry is completed accurately and in a timely manner.<br>• Respond to both inbound and outbound calls with professionalism and empathy.<br>• Maintain detailed records of customer interactions and transactions for reference and reporting.<br>• Collaborate with team members to address customer concerns and escalate complex issues when necessary.<br>• Deliver exceptional service by adhering to company guidelines and upholding the highest standards of communication.<br>• Monitor and follow up on customer requests to ensure resolution and satisfaction.<br>• Stay informed about company policies, procedures, and updates to provide consistent and accurate information.<br>• Assist in improving customer service processes by providing feedback and identifying areas for enhancement.
<p>Robert Half has an excellent career opportunity for an articulate, highly skilled customer service representative. Do you love building solid customer relationships? Then this position may be for you. </p><p><br></p><p>How you will make an impact:</p><ul><li>Follows internal/external policies and procedures</li><li>Answer, screen and forward incoming phone calls</li><li>Greet and welcome guests: customers, vendors and visitors</li><li>Process orders received by phone/fax from customers and sales representatives</li></ul><p><br></p>
<p>Seeking an exceptional Receptionist. We are hiring for a fast-paced client in need of a thorough and organized Receptionist to join their team.</p><p><br></p><p>How you will make an impact:</p><ul><li>Greet all victors and have them sign in/direct to appropriate room</li><li>Restock drinks/snacks in conference rooms</li><li>Order and set up lunches</li><li>Answering calls and emails-providing answers to customer questions</li><li>Data entry and filing documents</li></ul><p><br></p>
