We are looking for an organized and detail-oriented Receptionist to join our team on a contract basis in Denver, Colorado. In this role, you will be responsible for creating a welcoming environment for visitors and ensuring smooth communication within the organization. This position offers an excellent opportunity to showcase your multitasking abilities and customer service skills in a dynamic environment.<br><br>Responsibilities:<br>• Operate and manage a multi-line phone system to direct inbound calls efficiently.<br>• Greet visitors and clients with a friendly and detail-oriented demeanor.<br>• Maintain an organized reception area to ensure a positive impression.<br>• Assist in coordinating communications between departments.<br>• Handle inquiries and provide accurate information to callers and visitors.<br>• Manage schedules and appointments as needed.<br>• Support administrative tasks to ensure the smooth functioning of the office.<br>• Monitor and route incoming correspondence to the appropriate team members.<br>• Uphold confidentiality and a high standard of conduct in all interactions.<br>• Provide assistance for special projects or tasks as directed.
<p>Customer Service Representative </p><p><br></p><p><br></p><p>We are looking for a skilled Customer Service Representative to join our team in Englewood, Colorado. In this Contract to permanent position, you will serve as the primary point of contact at the front desk, managing a variety of administrative and customer service tasks. This position offers an excellent opportunity to utilize your organizational skills, adaptability, and customer service expertise in a dynamic environment.</p><p><br></p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Serve as the primary front desk representative, ensuring secure access to the building and greeting visitors.</p><p><br></p><p>• Process incoming mail.</p><p><br></p><p>• Maintain accurate records of checks received, logging them in Excel and securing them at the end of each day.</p><p><br></p><p>• Manage office supply inventory and place orders as needed.</p><p><br></p><p>• Assist members with resetting passwords, registering for conferences, renewing memberships, and sending receipts.</p><p><br></p><p>• Address customer inquiries with patience and professionalism, resolving issues related to website functionality or account concerns.</p><p><br></p><p>• Build positive relationships with internal and external stakeholders through effective communication and problem-solving.</p><p><br></p><p>• Support general office operations and contribute to team projects as required.</p>
<p>We are looking for an experienced Housing Voucher Specialist to join our team in Loveland, Colorado. In this role, you will play a critical part in managing administrative processes and ensuring compliance with housing regulations. This is a Contract to permanent position, offering an excellent opportunity for growth within the housing association industry.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the leasing process by conducting orientations, verifying eligibility, and maintaining required documentation.</p><p>• Ensure compliance with Fair Housing regulations and screening procedures as outlined in the Section 8 Administrative Plan.</p><p>• Manage annual recertifications and process interim changes promptly to ensure proper rent notifications.</p><p>• Monitor and collect outstanding balances owed to the Section 8 program, addressing discrepancies in participant income.</p><p>• Maintain and update the organization's database to ensure accurate records and timely rent calculations.</p><p>• Process internal requests and database updates in alignment with software and funding guidelines.</p><p>• Collaborate with accounting staff to monitor financial integrity and coordinate waitlist openings.</p><p>• Submit and verify participant information in the organization's information center to ensure accuracy.</p><p>• Generate and review Enterprise Income Verification reports, updating tenant files and maintaining documentation.</p><p>• Address participant and landlord concerns while promoting new and existing programs as funding allows.</p>
