<p>Robert Half is seeking an <strong>Executive IT Support Engineer (Tier 2–3)</strong> to support a <strong>large enterprise logistics organization</strong> based onsite at the client’s headquarters. This role is a <strong>90-day contract-to-hire opportunity</strong> with strong intent to convert and plays a critical role delivering a high-touch, white-glove support experience.</p><p>This position requires a technically strong desktop/support professional who is comfortable troubleshooting complex issues <strong>live in front of executives.</strong></p><p><strong>Apply today.</strong></p><p> <strong>Job Details</strong></p><ul><li><strong>Schedule:</strong> Monday–Friday, 8:00 AM – 5:00 PM (core hours)</li><li><strong>Duration:</strong> 90-day contract with strong intent to convert</li><li><strong>Location:</strong> 100% onsite (5 days/week)</li><li><strong>Attire:</strong> Business casual (collared shirt required)</li></ul><p><br></p><p><strong>Job Responsibilities</strong></p><ul><li>Serve as the <strong>primary white-glove executive IT support resource</strong> at headquarters</li><li>Provide direct, high-touch technical support to senior executives and leadership</li><li>Troubleshoot and resolve <strong>complex desktop and endpoint issues end-to-end</strong></li><li>Diagnose issues across <strong>endpoint, identity, and network layers</strong></li><li>Support <strong>Windows and macOS</strong> executive devices in an enterprise environment</li><li>Manage the <strong>full device lifecycle</strong>, including imaging, building, provisioning, shipping, and deployment</li><li>Troubleshoot identity and access issues within <strong>Azure Active Directory (Entra ID)</strong>, including MFA</li><li>Isolate and troubleshoot <strong>network connectivity issues</strong> (wired, wireless, VPN, DNS)</li><li>Handle escalations with professionalism, confidence, and clear communication</li><li>Act as the <strong>first and last impression of IT</strong>, representing the department with polish and credibility</li><li>Support a growing and evolving enterprise environment when not actively assisting executives</li></ul><p><br></p><p><br></p>
