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2 results for User Experience Ux Researcher in Boston, MA
- Bridgewater, MA
- remote
- Temporary / Contract
- 50 - 65 USD / Hourly
- <p>Robert Half is seeking a UX Designer to lead the design of a custom web-based platform supporting both internal teams and external users. This is a high-impact role focused on shaping the product’s user experience, workflows, and visual identity from an early stage.</p><p>Ideal candidates are comfortable working with evolving requirements, making independent design decisions, and clearly communicating their rationale.</p><p><br></p><p>Responsibilities:</p><ul><li>Design intuitive, scalable UI/UX for a complex operational platform</li><li>Translate business workflows and data into clean, usable interfaces</li><li>Create wireframes, layouts, and prototypes to guide development</li><li>Establish consistent design patterns across the product</li><li>Improve in-progress features for usability and consistency</li><li>Design customer-facing experiences and prepare for future user testing</li><li>Contribute to a scalable design system and visual identity</li><li>Collaborate cross-functionally and present design decisions clearly</li></ul>
- 2026-06-16T00:00:00Z
- Nashua, NH
- onsite
- Temporary to Hire
- 20 - 21 USD / Hourly
- We are looking for a Customer Experience Specialist to join a team in New Hampshire in a contract-to-permanent position. This role focuses on delivering responsive support to business customers, managing order-related activities, and maintaining accurate account information across internal systems. The ideal candidate is organized, service-oriented, and comfortable balancing phone-based customer support with administrative follow-up.<br><br>Responsibilities:<br>• Respond to incoming customer calls in a courteous and timely manner while resolving questions, concerns, and service requests.<br>• Enter and manage orders submitted through the business-to-business channel, ensuring details are complete and processed accurately.<br>• Document customer communications and updates in the company’s CRM and related systems to maintain clear account histories.<br>• Support customers by researching issues, coordinating next steps, and providing helpful solutions that align with service expectations.<br>• Complete administrative and back-office tasks that help keep daily customer service operations running smoothly.<br>• Monitor customer accounts, identify items requiring follow-up, and take appropriate action to address outstanding needs.<br>• Perform billing-related activities, review account charges, and help manage order backlogs and backordered items.<br>• Maintain accurate customer records by updating account details, order information, and interaction notes as changes occur.
- 2026-06-15T00:00:00Z