<p>We are looking for an experienced Enterprise Architect to shape enterprise-wide technology direction and support critical business platforms with a client north of Boston. This Long-term Contract position focuses on building a scalable architecture strategy, strengthening system integration, and guiding design decisions across applications, data, and cloud environments. The role works closely with technology leaders and business stakeholders to improve platform alignment, reduce complexity, and support long-range digital and operational goals.</p><p><br></p><p>Responsibilities:</p><p>• Create and evolve enterprise architecture standards, policies, and guiding principles across application, infrastructure, and data domains.</p><p>• Develop a forward-looking technology roadmap that supports business priorities, transformation initiatives, and compliance expectations.</p><p>• Lead architecture governance activities, including review of proposed platforms, integrations, and major technology changes to ensure alignment with enterprise standards.</p><p>• Analyze the current technology landscape to uncover architectural gaps, duplication, technical debt, and opportunities for modernization or consolidation.</p><p>• Advise project teams, technical leaders, and business stakeholders on solution design choices and their long-term architectural impact.</p><p>• Act as the architecture lead for enterprise business systems, including Oracle Fusion, Workday, manufacturing platforms, and other corporate applications.</p><p>• Define integration patterns and data flow strategies that improve consistency, traceability, and efficiency across interconnected systems.</p><p>• Direct architectural planning for new implementations, platform enhancements, upgrades, and cross-functional technology initiatives.</p><p>• Assess configuration, customization, and product selection decisions by balancing strategic fit, regulatory considerations, and total cost of ownership.</p><p>• Provide architectural input on cloud and platform capabilities, including APIs, middleware, ETL processes, master data management, and governance practices</p>
<p>Company located in Boston is actively looking to hire a Contracts & Compliance manager for their team. This company maintains a hybrid work model of 3 days per week in their Boston office.</p><p><br></p><p><br></p><p><strong>Contract Management:</strong> Lead review, redlining, negotiation, and administration of MSAs, NDAs, SOWs, and client‑specific contract terms; maintain documentation and exception reporting.</p><p><strong>Cross‑Functional Partnership:</strong> Work closely with Sales, Account Management, Client Services, IT, and InfoSec to operationalize contract obligations and support project‑specific negotiations.</p><p><strong>Vendor Governance:</strong> Manage vendor onboarding/offboarding, maintain approved vendor lists, oversee MSA processes, and collaborate with stakeholders on new vendor agreements and risk assessments.</p><p><strong>Compliance & Risk Management:</strong> Monitor laws and regulatory trends, enhance compliance frameworks, and implement process improvements across contracts and policies.</p><p><strong>Project & Stakeholder Management:</strong> Coordinate multiple priorities in a matrixed environment, ensuring strong communication, negotiation, and expectation management.</p><p><strong>Technology & Operational Excellence:</strong> Leverage technology (including AI) to increase efficiency, track compliance, and support scalable processes.</p>
<p>Job Summary</p><p>A large, well‑known technology organization is seeking a <strong>Data Analyst I</strong> to support an engineering and operations team focused on hardware systems and large‑scale deployment programs. This role supports data analysis, reporting, and cross‑functional decision‑making in a fast‑paced environment.</p><p>Key Responsibilities</p><ul><li>Analyze operational, engineering, and process data to support program execution and decision‑making</li><li>Build and maintain reports, dashboards, and data summaries for stakeholders</li><li>Partner with engineering, supply chain, and operations teams to validate data accuracy</li><li>Support tracking of metrics, trends, and performance indicators</li><li>Assist with documentation, data audits, and ad‑hoc analysis requests</li><li>Ensure data consistency across systems and reporting tools</li></ul><p><br></p>
<p>A leading healthcare-focused organization is seeking a Senior Business Analyst to serve as a strategic liaison between business and IT teams. This individual will drive enterprise initiatives by translating business needs into scalable technology solutions while supporting both Agile and traditional project delivery environments.</p><p><strong>Key Responsibilities</strong></p><ul><li>Partner with stakeholders to gather requirements, define user stories, and support digital transformation initiatives</li><li>Lead cross-functional collaboration between business and technical teams</li><li>Support project planning, testing, implementation, and ongoing system enhancements</li><li>Facilitate Agile ceremonies including backlog grooming and sprint planning</li><li>Analyze business processes and recommend innovative technology solutions</li><li>Manage competing priorities, project risks, and stakeholder expectations</li><li>Support enterprise applications, integrations, and system optimization efforts</li></ul><p><br></p><p>This is an excellent opportunity for a senior-level professional who thrives in complex environments and enjoys driving strategic technology initiatives with measurable business impact.</p>
We are looking for an experienced Legal Operations Manager/E-billing – Paralegal to support a legal operations initiative in Boston, Massachusetts. This Long-term Contract position will focus on strengthening electronic billing processes, coordinating legal administrative activities, and helping ensure efficient use of billing and matter management tools. The ideal candidate brings strong paralegal knowledge, hands-on experience with legal technology platforms, and the ability to work effectively across legal and operational teams.<br><br>Responsibilities:<br>• Lead day-to-day support for an electronic billing initiative and help drive consistent execution across legal operations workflows.<br>• Partner with stakeholders to test, refine, and implement billing tool processes that improve accuracy, efficiency, and compliance.<br>• Manage legal billing activities by reviewing submissions, addressing discrepancies, and supporting timely resolution of invoice-related issues.<br>• Utilize corporate legal management and billing software to maintain organized matter, contract, and financial records.<br>• Coordinate calendar and docket-related activities to support deadlines, legal filings, and broader administrative needs.<br>• Provide paralegal support in areas such as contract administration and probate-related documentation when required.<br>• Prepare reports, track project progress, and communicate status updates to legal and business partners.<br>• Identify process improvement opportunities within e-billing operations and recommend practical solutions to enhance performance.
<p><strong>Assistant Controller (Funds) (2 openings) </strong></p><p><br></p><p><strong>Location:</strong> Hybrid (minimum 2 days in-office, Boston, MA)</p><p><strong>Reports to:</strong> Vice President of Finance</p><p><br></p><p><strong>Overview:</strong></p><p>A highly regarded investment firm is seeking two Assistant Controllers to support fund-level accounting, reporting, and operational finance functions. This role blends technical accounting expertise with process oversight, systems optimization, and innovation initiatives.</p><p>The position partners cross-functionally with internal stakeholders and external service providers to ensure accurate financial reporting, compliance, and efficient operations, while helping drive continuous improvement through automation and modern technology tools.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee accounting and reporting for investment funds and related vehicles, including audit coordination</li><li>Manage relationships with third-party administrators and review fund accounting deliverables</li><li>Prepare and review financial statements, capital activity, and investor reporting</li><li>Ensure compliance with accounting standards, internal policies, and governing agreements</li><li>Support investment-related transactions and treasury activities</li><li>Collaborate with tax, legal, and operations teams on reporting and compliance matters</li><li>Maintain strong internal controls and documentation across finance processes</li><li>Respond to stakeholder and investor inquiries</li><li>Identify and implement process improvements, including automation and system enhancements</li><li>Leverage data analytics and technology to increase efficiency and scalability</li><li>Partner across teams to streamline workflows and improve overall financial operations</li></ul>
Join the Robert Half Permanent Placement team as a Boston based (3x per week in the Boston office) permanent Full Desk IT Recruiter, where you’ll be a key player in our mission to connect top-tier IT professionals with Boston-based businesses. This is a full desk recruiting role that combines sourcing and recruiting IT talent with client-facing sales responsibilities. The ideal candidate thrives in a fast-paced, hybrid work environment, enjoys building relationships, and brings a passion for finding solutions for both candidates and clients. <br> Responsibilities: As an Full Desk Technology Recruiter, you will: Talent Acquisition & Recruitment (50% of role): Source Candidates: Identify and attract highly skilled IT professionals using job boards, detail oriented networks, referrals, and Robert Half’s proprietary tools Candidate Engagement: Assess candidates' technical skills, experience, and cultural fit through interviews and skill evaluations. Support Candidate Lifecycle: Guide candidates through the interview process, negotiate offers, and ensure a smooth hiring experience Build Talent Pipelines: Maintain relationships with IT professionals to ensure a strong talent pool for client needs. Business Development & Client Sales (50% of role): Client Acquisition: Identify potential clients through outbound sales calls, meetings, and networking events. Build relationships with hiring managers, HR teams, and leadership to understand their hiring needs. Job Order Fulfillment: Develop detailed job descriptions with clients and propose recruitment strategies to fill their open roles quickly and efficiently. Account Management: Serve as a trusted advisor to your client portfolio, helping them solve workforce challenges with Robert Half’s IT staffing solutions
<p>We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical support across sites in Gloucester and Beverly, MA. This contract opportunity with potential for a permanent role is ideal for someone who enjoys solving user issues, supporting desktop and mobile environments, and serving as a dependable local IT resource. The role offers a mix of front-line troubleshooting, device support, and collaboration with broader technology teams when advanced escalation is needed.</p><p><br></p><p>Responsibilities:</p><p>• Deliver day-to-day technical assistance for end users, resolving hardware, software, and access issues in a timely manner.</p><p>• Act as the primary on-site IT contact for assigned locations while coordinating escalations with remote infrastructure and support teams when necessary.</p><p>• Troubleshoot Windows-based desktops, laptops, and mobile devices, including account access, application performance, and connectivity concerns.</p><p>• Manage and update service desk tickets with clear documentation, status changes, and resolution details to ensure strong support follow-through.</p><p>• Support user accounts and permissions within Active Directory, Entra ID, Azure Active Directory, Microsoft 365, and related enterprise systems.</p><p>• Assist with Citrix environment support, including workspace access and secure application connectivity for end users.</p><p>• Help maintain device deployments and endpoint configurations, including desktop operating systems and thin client platforms such as IGEL.</p><p>• Provide support for cloud-connected tools and printing solutions, helping users work effectively across office and remote settings.</p>
<p>Our client, a global manufacturing company, is seeking a <strong>Commercial Corporate Counsel</strong>. In this role, you will provide expert legal guidance with a focus on commercial transactions and corporate legal matters, ensuring compliance with company policies and global regulations. The ideal candidate will play a key role in supporting business growth by negotiating contracts, managing legal risks, and fostering strong relationships with internal stakeholders.</p><p><br></p><p><strong>Location:</strong> Ayer, MA</p><p><strong>Schedule: </strong>Hybrid (3 days in, 2 days remote)</p><p><strong>Salary: </strong>$160,000 - $200,000</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Lead the drafting, review, and negotiation of complex commercial agreements, including supply and manufacturing contracts, OEM and distribution arrangements, software and technology licenses, professional services agreements, development agreements, and NDAs.</li><li>Serve as a strategic legal advisor to Sales, Finance, Business Segment Management, and Supply Chain by providing practical guidance on contract structure, risk allocation, and commercial strategy.</li><li>Advise on international trade compliance, regulatory obligations, and contractual performance matters in partnership with legal and operational teams.</li><li>Drive continuous improvement of contract templates, policies, and workflows to enhance scalability, efficiency, and risk management.</li><li>Support and strengthen corporate compliance programs, including anti-bribery, export controls, and ethics initiatives.</li><li>Conduct legal due diligence, perform contract analysis, and support integration efforts for strategic transactions, partnerships, and other growth initiatives.</li><li>Assist with drafting and reviewing public company disclosures, including SEC filings and related governance documentation.</li><li>Develop and deliver training to internal stakeholders on key commercial legal topics and emerging regulatory developments.</li><li>Travel domestically and internationally as business needs require (up to 20%).</li></ul>
<p>We are looking for an experienced Financial Advisor to join our dynamic team in Portsmouth, New Hampshire. This role offers an exciting opportunity for professionals with an established client base who are eager to deliver exceptional financial services while leveraging cutting-edge technology and resources. The ideal candidate will thrive in a collaborative environment focused on providing tailored solutions and fostering long-term client relationships.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><ul><li>Build and maintain strong relationships with clients, ensuring their financial needs are met effectively.</li><li>Develop customized financial plans and investment strategies aligned with clients' goals and risk tolerance.</li><li>Provide expert advice on wealth management, retirement planning, and asset allocation.</li><li>Utilize advanced technology tools to enhance client engagement and streamline service delivery.</li><li>Identify and pursue new business opportunities to grow the client base.</li><li>Collaborate with internal teams to ensure seamless execution of financial strategies.</li><li>Manage client portfolios with precision, ensuring optimal performance and risk management.</li><li>Conduct regular reviews of financial plans to adapt to changing circumstances and objectives.</li></ul>
<p>We are looking for a Help Desk/Desktop Support Analyst to provide onsite technical support for a growing team in Lowell, Massachusetts. This Long-term Contract position is ideal for someone who enjoys solving end-user issues, delivering excellent customer service, and supporting a Microsoft- and Citrix-based environment. The role will focus on day-to-day desktop and help desk support, user account administration, and troubleshooting across hardware, software, and access-related issues. You will work closely with IT leadership and local staff to maintain reliable technology services for the office.</p><p><br></p><p>Responsibilities:</p><p>• Deliver in-person and remote support for employees by diagnosing and resolving common hardware, software, login, and connectivity issues.</p><p>• Manage service desk requests from intake through resolution, ensuring timely updates, accurate documentation, and a positive user experience.</p><p>• Support user administration tasks across Microsoft 365, Active Directory, Entra, Azure, and on-premises systems, including account setup, access changes, and password resets.</p><p>• Troubleshoot and assist with Citrix environments across desktop and mobile access, including workspace connectivity and secure access issues.</p><p>• Provide support for Windows-based devices and related endpoint technologies, including desktop configuration, basic operating system setup, and device troubleshooting.</p><p>• Assist with printer and secure print support, as well as general peripheral setup for end users in the office.</p><p>• Help maintain daily onsite IT coverage for the Lynn, Massachusetts location while partnering with regional and managerial IT resources.</p><p>• Contribute to endpoint deployment activities and support operating system rollouts, including learning and assisting with IGEL-based desktop environments as needed.</p>
<p>Our client a successful law firm, is seeking a Legal Administrative Assistant to work in their Family Law department. This role is ideal for someone who is organized, dependable, and comfortable managing priorities in a collaborative legal environment. You will work closely with attorneys and colleagues across offices, helping maintain smooth daily operations through strong communication, scheduling, and document coordination.</p><p><br></p><p><strong>Locations:</strong> Boston office OR Worcester office</p><p><strong>Salary:</strong> $72,000 - $100,000 (depending on experience)</p><p><strong>Schedule: </strong>Hybrid (4 days in, 1 day remote)</p><p><strong>Hours: </strong>8:30am - 5:00pm</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Coordinate and maintain attorney calendars, including scheduling appointments, meetings, court appearances, and travel arrangements</li><li>Draft, proofread, and format legal documents, correspondence, and reports with a high level of accuracy and attention to detail</li><li>Support attorneys with case management by organizing, updating, and maintaining case files and related documentation</li><li>Prepare and process legal documents, including pleadings, motions, e-filings, and correspondence, while ensuring compliance with legal procedures and deadlines</li><li>Maintain electronic and physical filing systems to ensure records are accurate, organized, and easily accessible</li><li>Assist with billing and invoicing functions, including time entry, expense tracking, and responding to client billing inquiries</li><li>Provide administrative support by managing phone communications, greeting clients, and coordinating incoming and outgoing mail</li><li>Collaborate with and provide backup support to other legal administrative assistants as needed</li><li>Perform additional administrative and operational duties as assigned to support the legal team and office operations</li></ul>
We are looking for an experienced Help Desk/Desktop Support Analyst to provide hands-on technical support for a growing legal services environment. This Long-term Contract opportunity is ideal for someone who thrives on resolving escalated user issues, supporting modern Microsoft technologies, and delivering high-quality service to an end-user base. The role will focus on Tier 2 and Tier 3 support across desktop systems, collaboration tools, document management platforms, and cloud-based environments while contributing to a developing service desk function.<br><br>Responsibilities:<br>• Resolve escalated support requests passed from the Tier 1 service desk, investigating issues thoroughly and driving them to completion.<br>• Provide technical assistance for Windows 11, Microsoft 365, and Azure Virtual Desktop environments used across the organization.<br>• Support legal document management applications such as iManage or NetDocuments, including troubleshooting user access and document-related issues.<br>• Assist end users with Zoom and Microsoft Teams meeting technology, including audio visual and conferencing support.<br>• Diagnose account access problems, perform password-related support, and address a wide range of day-to-day desktop and application issues.<br>• Contribute to backup, disaster recovery, and business continuity activities by assisting with technical tasks and support needs.<br>• Monitor logs, identify system performance or server capacity concerns, and escalate or remediate issues as appropriate.<br>• Participate in the growth of the service desk by helping onboard users, supporting office expansion efforts, and strengthening operational support processes.
<p>Our client, a successful law firm, is seeking a Paralegal to join their team. Their firm specializes in estate planning for families at various stages, including those with children who have special needs and empty nesters. The ideal candidate will bring a passion for helping families create thoughtful plans for their futures and a strong ability to engage with clients on a personal level.</p><p><br></p><p><strong>Location: </strong>Acton, MA</p><p><strong>Salary: </strong>$65,000 - $70,000 (depending on experience)</p><p><strong>Schedule: </strong>In Office M-F</p><p><strong>Hours:</strong> 9:00am - 5:00pm</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Develop and maintain strong client relationships through phone, email, and in-person interactions.</li><li>Liaise with financial advisors to coordinate trust funding and ensure alignment with client objectives.</li><li>Support attorneys by proactively organizing and preparing materials for the upcoming week.</li><li>Review and proofread legal documents for accuracy and completeness.</li><li>Collaborate with clients to gather all necessary information and documentation for drafting.</li><li>Manage client matters through internal workflows, ensuring deadlines are met for signing and final meetings.</li><li>Draft a variety of estate planning documents.</li><li>Prepare documents related to trust administration.</li><li>Serve as a witness during all document signing meetings.</li></ul>
<p>We are recruiting for a Marketing Enablement Associate role at a well-established, privately owned global investment management firm. This is a great opportunity for someone looking to grow their career at the intersection of marketing, client reporting, and financial services.</p><p><br></p><p>This is a hybrid role, 3-4 days in office.</p><p><br></p><p> What You'll Be Doing:</p><p>• Managing client reporting across daily, monthly, quarterly, and ad-hoc deliverables</p><p>• Maintaining and updating content on external websites and client-facing platforms</p><p>• Supporting relationship managers with client queries and reporting needs</p><p>• Collaborating with Technology teams on system enhancements and UAT</p><p>• Working within a Sales Enablement platform (Seismic) to build and optimize content</p><p>• Coordinating longer-term projects including financial statements and board reporting</p><p><br></p>
<p><strong>Chief Financial Officer (CFO)</strong></p><p><strong>Location:</strong> Boston, MA</p><p><strong>Employment Type:</strong> Full-Time, Executive Leadership</p><p><strong>A note from our client: </strong>We’re looking for a CFO who is not only technically strong, but also a strategic partner who brings fresh, transformative thinking. Our organization is deeply committed to building a more efficient, sustainable, and people‑focused future in a highly regulated environment. We believe meaningful change comes from leaders who balance cost, quality, and experience while operating with innovation, courage, and integrity. Our model embraces modern technology, automation, and operational simplification to eliminate waste and reinvest efficiencies back into the individuals and communities we serve. We want a collaborative leader who is eager to challenge outdated norms, embrace bold ideas, and help drive an organization that aims to create lasting, positive impact—not just internally, but across the broader landscape we operate in.</p><p><br></p><p><strong>Job Description</strong></p><p><strong>Chief Financial Officer Responsibilities</strong></p><ul><li>Develop and execute the organization’s financial strategy to support long‑term growth, operational sustainability, and profitability.</li><li>Lead and develop the Finance team, ensuring strong succession planning and fostering a culture of accountability and excellence.</li><li>Partner closely with executive leadership to set financial targets, monitor performance benchmarks, and guide enterprise‑wide decision‑making.</li><li>Provide forward‑looking financial insight, trend analysis, and asset management guidance to support strategic objectives.</li><li>Oversee all aspects of financial operations, including accounting systems, monthly close processes, financial controls, and expenditure approvals.</li><li>Ensure accurate financial reporting and manage engagements with external auditors, regulatory entities, and internal governance groups.</li><li>Support financial planning activities, including forecasting, budgeting, variance analysis, and long‑range revenue modeling.</li><li>Lead financial aspects of data integrity, compliance processes, and enterprise performance management.</li><li>Collaborate with cross‑functional teams to align financial planning with operational, analytical, and product‑related initiatives.</li><li>Conduct financial impact assessments related to regulatory changes, policy shifts, audit outcomes, and operational trends.</li><li>Guide investments in financial systems, analytics tools, and operational resources to drive measurable ROI and sustainable margin improvement.</li><li>Serve as a senior advisor on enterprise financial strategy, balancing growth, compliance, innovation, and long‑term stability.</li><li>Complete additional projects and responsibilities as assigned.</li></ul>
<p>Senior Fund Accountant – Family Office</p><p>Overview:</p><p>A private family office is seeking a Senior Fund Accountant to support accounting, reporting, tax coordination, and cash management for its pooled investment vehicles (“the Funds”). This role partners closely with internal operations staff and external service providers to ensure accurate, timely financial and investor reporting.</p><p><br></p><p>Key Responsibilities:</p><p>-Manage daily accounting activities, including cash review and journal entries.</p><p>-Lead quarterly close processes, including valuation review, reconciliations, and investor reporting.</p><p>-Oversee preparation and review of audited financial statements and support annual audit activities.</p><p>-Coordinate tax compliance with external accounting partners.</p><p>-Review investment documentation and support general fund administration.</p><p>-Maintain investor transaction schedules and review materials for capital calls and distributions.</p><p>-Support all Fund‑related cash flow processing and perform regular cash reconciliations.</p><p>-Forecast liquidity needs and process stock distributions.</p><p>-Collaborate with Fund Accountants and treasury staff to streamline workflows.</p><p>-Leverage technology to improve processes and support new fund launches.</p><p>-Provide backup support on projects as needed.</p><p><br></p>
<p>We are looking for a Communications Lead to shape and deliver communication strategies that support large-scale technology and business initiatives. This Long-term Contract position will focus on turning complex updates into clear, audience-appropriate messages for employees, leaders, and external stakeholders while helping drive engagement and confidence across the organization. This role is remote with occasional travel to the Allentown, PA office and works closely with cross-functional teams to maintain consistency, clarity, and alignment in every communication.</p><p><br></p><p>Responsibilities:</p><p>• Design and carry out communication plans for major IT and operational programs, ensuring information is delivered clearly, consistently, and at the right time.</p><p>• Convert technical project details into practical messaging that employees, leaders, and customer-facing groups can easily understand and act on.</p><p>• Provide strategic guidance to project sponsors and IT leadership on communication timing, stakeholder impact, and potential change-related risks.</p><p>• Partner with communications, HR, operations, and leadership teams to coordinate content reviews, secure approvals, and maintain message consistency.</p><p>• Develop written materials for multiple channels, including leadership updates, employee communications, stakeholder messaging, and customer-facing content.</p><p>• Collaborate with operational teams and business partners to support integrated communication efforts tied to implementation activities and customer experience goals.</p><p>• Track audience feedback and adoption concerns, then refine messaging approaches to improve understanding and engagement.</p><p>• Oversee communication project plans, monitor related budgets, and evaluate vendor-supported distribution performance to identify and implement improvements.</p>
We are looking for a skilled Database Technology Manager to oversee and optimize our database systems and SharePoint platform. This role involves ensuring the reliability, security, and efficiency of data infrastructure while collaborating with teams to support business operations. The ideal candidate will have a strong technical background and a passion for delivering high-quality database solutions.<br><br>Responsibilities:<br>• Design, implement, and maintain database systems to ensure optimal performance and scalability.<br>• Manage and administer SharePoint platforms, ensuring seamless integration with organizational workflows.<br>• Monitor and troubleshoot database and SharePoint issues to maintain system availability and reliability.<br>• Collaborate with cross-functional teams to identify and address data-related requirements.<br>• Develop and enforce security protocols to protect sensitive information within databases.<br>• Provide technical support for desktop administration and remote desktop access.<br>• Oversee Active Directory configurations and ensure proper user access management.<br>• Evaluate and implement hardware solutions to support database and SharePoint operations.<br>• Stay updated on advancements in database technologies and recommend improvements.<br>• Document processes and procedures for database and SharePoint management.
We are looking for an experienced Help Desk Manager to lead daily technical support operations for a fast-paced IT consulting environment. This contract-to-permanent opportunity is ideal for a hands-on support leader who can oversee ticket activity, guide escalation handling, and promote consistent service delivery across the team. The role requires someone who can balance operational priorities, support staff development, and maintain a high standard of communication for customer-facing issues.<br><br>Responsibilities:<br>• Lead the day-to-day coordination of help desk activities, including ticket queues, monitoring functions, and incident handling to keep support operations running efficiently.<br>• Act as the primary point of escalation for urgent or business-critical support issues, ensuring timely follow-up and clear communication through resolution.<br>• Assign and rebalance workloads across the team to maintain coverage, meet service expectations, and address changing business demands.<br>• Coach and support technical staff by providing guidance, direction, and mentorship that strengthens team performance and consistency.<br>• Review service metrics such as response times, ticket quality, and operational trends to identify risks and improve overall support effectiveness.<br>• Partner with internal technical groups such as development, DevOps, and quality teams to accelerate issue resolution and remove recurring obstacles.<br>• Help refine support procedures, document workflows, and strengthen operational standards to improve efficiency and repeatability.<br>• Participate in incident reviews and contribute to preventative actions that reduce repeat problems and improve future response.<br>• Ensure customer updates are accurate, thorough, and delivered in a timely manner while following proper data security practices.<br>• Provide additional support coverage when needed during high-priority events or time-sensitive operational situations.
We are looking for an experienced Human Resources Business Partner to support a healthcare organization in Boston, Massachusetts. This Long-term Contract opportunity will focus on advising leaders and employees across a wide range of HR matters while helping maintain efficient daily operations. The role combines employee relations expertise, compliance oversight, and hands-on support for core HR processes in a fast-paced environment.<br><br>Responsibilities:<br>• Advise managers and staff on employee relations issues, including performance concerns, corrective action, workplace matters, and policy application.<br>• Support core human resources activities such as onboarding, offboarding, payroll coordination, benefits administration, and employee record updates.<br>• Partner with internal teams and external providers to resolve payroll or benefits questions and address related service issues.<br>• Provide functional assistance for HR technology platforms by troubleshooting problems, serving as backup support, and helping sustain business continuity.<br>• Monitor adherence to employment regulations at the federal, state, and local levels, including wage and hour and leave-related requirements.<br>• Review HR files, transactions, and processes through regular audits to identify errors, strengthen controls, and reduce organizational risk.<br>• Examine employee concerns and workplace complaints, document findings, and recommend practical resolutions.<br>• Contribute to talent operations by assisting with recruitment activity, onboarding documentation, and new employee integration.<br>• Prepare reports and evaluate HR data to identify trends in staffing, payroll, benefits, and employee activity, while supporting informed decision-making.<br>• Lead or support training, process improvement efforts, and special projects, and may provide guidance or oversight to HR team members as needed.
We are looking for an experienced Business Analyst Advanced to support a client-facing onboarding program in Boston, Massachusetts. This Long-term Contract position will focus on coordinating third-party onboarding activities, aligning business needs with operational readiness, and driving clear communication across internal teams and external partners. The role suits a senior specialist who can manage competing priorities, operate effectively in a change-driven environment, and provide confident updates to stakeholders throughout delivery.<br><br>Responsibilities:<br>• Lead third-party onboarding activities from initial assessment through implementation, testing, launch preparation, and post-go-live stabilization.<br>• Act as the primary contact for clients and external service partners, translating current operating models into practical future-state onboarding plans.<br>• Coordinate closely with product, operations, reference data, testing, and technology teams to define scope, dependencies, and delivery milestones.<br>• Oversee connectivity and messaging readiness, including certification planning, issue resolution, and management of non-standard requirements.<br>• Monitor testing progress, guide defect triage, and confirm that entry and exit criteria are met before each implementation stage.<br>• Produce dashboards, status reporting, and metrics that highlight delivery progress, quality indicators, risks, and key decisions.<br>• Identify process gaps and strengthen controls to improve onboarding quality, transparency, and execution consistency.<br>• Provide day-to-day direction to offshore support resources, promoting strong service levels, accountability, and collaboration across locations.
We are looking for a skilled Paralegal to join our team in Boston, Massachusetts. This position focuses on trusts and estates administration, requiring a detail-oriented individual with expertise in estate planning, probate, and fiduciary accounting. The ideal candidate will be capable of independently managing estate administration from start to finish while collaborating with attorneys as needed.<br><br>Responsibilities:<br>• Collecting, organizing, and appraising assets for estate administration purposes.<br>• Drafting and preparing probate and estate-related documents with precision.<br>• Compiling and maintaining detailed accountings for trusts and estates.<br>• Preparing federal and state estate tax returns, along with fiduciary income tax filings.<br>• Analyzing wills and trust agreements to execute plans and ensure proper trust funding.<br>• Monitoring deadlines and maintaining accurate records through docket systems.<br>• Conducting basic legal research and utilizing reference materials effectively.<br>• Collaborating with attorneys to ensure compliance with legal and financial regulations.
We are looking for an Associate General Counsel to support a mission-driven organization in Boston, Massachusetts. This Long-term Contract position is ideal for an attorney with experience advising nonprofit or federally funded organizations on contracts, procurement, and regulatory compliance. The role will partner with leadership and operational teams to provide practical legal guidance across contracting, risk, and compliance matters while supporting training and strategic initiatives.<br><br>Responsibilities:<br>• Advise internal stakeholders on procurement, vendor, and commercial contracting matters with attention to federal regulatory requirements applicable to nonprofit and grant-funded organizations.<br>• Act as legal and compliance counsel on issues involving organizational risk, policy adherence, and enterprise compliance programs for the organization and related entities.<br>• Support senior legal and compliance leadership with investigations, policy interpretation, and day-to-day guidance on compliance and risk management priorities.<br>• Oversee legal operations connected to contract administration and legal request workflows in coordination with technology teams, administrative staff, and external service providers.<br>• Develop and deliver webinars, presentations, and other educational resources on legal and compliance topics for community health center personnel and internal teams.<br>• Provide responsive technical guidance to community health centers and affiliated stakeholders on compliance-related questions and emerging legal concerns.<br>• Lead legal oversight of medical-legal partnership programs, including grant-related activities and supervision of internal or external program contributors, as applicable.<br>• Serve as principal counsel to affiliated business units and subsidiary organizations on governance, contracting, and operational legal matters.<br>• Represent the legal department in committees, cross-functional working groups, and organizational meetings as assigned by leadership.
<p>We are looking for a Legal Talent Acquisition Specialist to lead recruitment efforts for our growing client. This role requires 3+ years of experience specifically in the Legal field. This role is ideal for a recruiting specialist who can balance relationship-building with strong operational execution while managing multiple searches at once. The successful candidate will help attract high-caliber talent, guide candidates through a thoughtful recruitment process, and contribute to a positive and seamless experience from first contact through onboarding.</p><p><br></p><p>Responsibilities:</p><p>• Lead full-cycle recruitment for a range of positions, from intake meetings and sourcing strategy through offer completion and new employee transition.</p><p>• Build diverse candidate pipelines through online postings, direct outreach, social platforms, and ongoing networking within relevant industry communities.</p><p>• Evaluate applicants through resume review, phone screens, interviews, and skills-based assessments to identify strong matches for open roles.</p><p>• Coordinate interviews and maintain consistent communication with candidates, hiring managers, and external partners throughout the selection process.</p><p>• Prepare and deliver employment offers, support compensation discussions, and ensure recruitment documentation is completed accurately and on time.</p><p>• Facilitate pre-employment onboarding activities, including orientation planning and early-stage training coordination for incoming employees.</p><p>• Maintain productive relationships with search firms, academic institutions, and industry networks to strengthen long-term recruiting efforts.</p><p>• Keep applicant tracking records current, monitor recruiting performance data, and share insights on recruitment trends, market conditions, and process improvements.</p><p>• Promote employer brand visibility and enhance the candidate experience by refining recruiting practices and supporting talent marketing initiatives.</p>