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8 results for Registered Client Services Associate in Boston, MA

Sr. Client Service Associate

Framingham, MA
onsite
Permanent / Full Time
85000 - 100000 USD / Yearly
We are looking for a dedicated Senior Client Service Associate to join a boutique wealth management firm located in Framingham, Massachusetts. This role provides an excellent opportunity to gain diverse experience in client service, operational processes, compliance, and financial planning support. Ideal for professionals seeking to advance their career in the wealth management sector, this position offers a collaborative environment to grow and thrive.
2026-05-06T00:00:00Z

Office Services Associate

Hyde Park, MA
onsite
Temporary / Contract
19 - 21 USD / Hourly
We are looking for an Office Services Associate to support day-to-day administrative operations for a client site in Boston, Massachusetts. This Contract position is ideal for someone who enjoys delivering dependable back-office support across document production, mail handling, and related office services while maintaining a high standard of customer care. The role requires someone who can stay organized in a fast-moving setting, protect sensitive information, and contribute positively to a team-focused environment. Responsibilities: • Manage incoming office service requests by recording work accurately and confirming all required details are complete before processing. • Provide daily support for document reproduction, mail distribution, scanning, and intake tasks across both physical and digital workflows. • Sequence assignments effectively to keep production moving efficiently and to ensure completed work is delivered within established service timelines. • Communicate promptly with clients and internal leadership regarding priorities, turnaround expectations, and any issues that could affect deadlines. • Perform basic troubleshooting on office equipment and escalate more complex problems when additional support is needed. • Review completed work for accuracy and quality, including checking personal output and assisting with quality control for team deliverables. • Replenish copiers and related machines with paper, toner, and other materials needed to maintain uninterrupted operations. • Handle files, correspondence, and other business materials with discretion while following company and client policies. • Support general office service functions as needed, which may include reception, hospitality, audio/visual assistance, and other site-based operational tasks. • Move and lift boxes, paper, and supplies up to 50 pounds regularly as part of daily service responsibilities.
2026-04-30T00:00:00Z

Office Services Associate

Hyde Park, MA
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for an Office Services Associate to support daily operational needs for a client site in Boston, Massachusetts. This Contract position focuses on delivering reliable back-office service across document production, mail handling, intake, and general office support while maintaining a high standard of customer care. The ideal candidate is organized, responsive, and comfortable working in a fast-paced setting where accuracy, discretion, and timely execution are essential. Responsibilities: • Manage incoming office service requests by reviewing job details, confirming instructions, and documenting work through established tracking methods. • Carry out day-to-day support activities such as copy and print production, mail distribution, scanning, and intake processing in both physical and digital formats. • Sequence assignments effectively to keep work moving on schedule and ensure completed materials are delivered within agreed turnaround times. • Communicate proactively with supervisors and client contacts regarding priorities, status updates, deadlines, or service concerns. • Resolve routine equipment issues when possible, replenish paper, toner, and related supplies, and report more complex problems for further support. • Inspect completed work for accuracy and presentation, while also helping maintain quality standards across team output. • Organize workload based on urgency and volume, balancing multiple requests in a high-activity office environment. • Handle confidential records with care and follow company and client policies related to security, service procedures, and efficient use of resources.
2026-05-26T00:00:00Z

IT Client Account Coordinator

Boston, MA
onsite
Permanent / Full Time
70000 - 80000 USD / Yearly
We are looking for an experienced IT Client Account Coordinator to join our team in Boston, Massachusetts. In this role, you will play a crucial part in managing schedules, coordinating projects, and ensuring seamless communication between clients and internal teams. The ideal candidate will bring strong organizational skills and a deep understanding of IT systems and tools. Previous MSP experience is highly preferred. This role is hybrid, onsite in Boston 3-4 days a week. Responsibilities:• Coordinate and manage calendars for Client Leads, Consultants, and Technical Account Managers to ensure efficient scheduling and resource allocation.• Utilize Microsoft 365 tools and platforms such as ConnectWise or Autotask to track and maintain project workflows.• Prepare and deliver detailed reports using standardized templates while ensuring accuracy and clarity.• Foster strong communication with clients to address inquiries, resolve issues, and maintain positive relationships.• Oversee project timelines and ensure all deliverables are met within agreed-upon deadlines.• Collaborate with internal teams to facilitate seamless project execution and client satisfaction.• Monitor and analyze project performance metrics to identify opportunities for improvement.• Support document coding and ensure proper handling of client-related documentation.• Maintain and update relevant systems to ensure all client information is accurate and up-to-date.
2026-05-12T00:00:00Z

Mail Svcs Associate

Westford, MA
onsite
Temporary / Contract
20 - 21.08 USD / Hourly
We are looking for a dependable Mail Svcs Associate to support daily mailroom and office services operations in Westford, MA. This onsite position is a Long-term Contract opportunity with an initial 5-month assignment and the possibility of extension or permanent conversion. The person in this role will help keep incoming and outgoing mail, packages, shipping requests, and office support services running smoothly in a smaller site environment. Success in this position requires strong organization, sound judgment, and the ability to communicate clearly while managing multiple service tasks throughout the day. Responsibilities:• Manage day-to-day mailroom activities, including receiving, sorting, distributing, and dispatching mail and parcels across the site.• Compare incoming deliveries against packing slips or invoices, verify contents, and flag any discrepancies or restricted items before acceptance.• Coordinate timely delivery of mail, packages, office materials, and related items to designated departments according to established schedules.• Prepare outbound shipments by packaging items securely, selecting appropriate shipping options, and communicating pickup or delivery arrangements to requestors.• Apply correct postage, labels, and tracking information to outgoing mail and parcels to ensure accurate processing.• Maintain copy rooms and provide first-level support for multifunction devices by reporting issues and helping sustain daily productivity.• Monitor inventory of postage, mailroom materials, paper, and other office supplies, and replenish stock as needed.• Respond professionally to employee and management questions, concerns, or service issues related to mail, shipping, and office support operations.• Review operational information to identify service gaps, resolve non-routine issues, and recommend practical process improvements for the team.West
2026-05-08T00:00:00Z

Member services supervisor

Milford, MA
onsite
Permanent / Full Time
60000 - 65000 USD / Yearly
We are looking for a Member Services Supervisor to oversee a high-quality experience for members while guiding day-to-day service operations. This role combines team leadership, process improvement, and direct coordination of member programs to strengthen satisfaction, accuracy, and long-term engagement. The ideal candidate brings strong communication skills, sound judgment, and the ability to manage service activities in a fast-paced office environment. Responsibilities:• Direct membership lifecycle activities, ensuring smooth enrollment, account maintenance, and separation processes with careful attention to service quality and accuracy.• Coordinate the planning and support of member-facing activities such as meetings, training sessions, and industry events, representing the organization in a thorough and attentive manner.• Create and refine engagement initiatives that improve the member experience, encourage continued participation, and support retention goals.• Review service metrics and member input to uncover patterns, identify gaps, and propose practical improvements to internal workflows.• Manage projects focused on strengthening member service operations, working closely with internal departments and outside vendors to deliver effective solutions.• Coach, train, and support team members on service procedures, systems usage, and performance expectations, including ongoing development and feedback.• Keep member communications, website materials, and vendor-related documents current, accurate, and aligned with operational needs.• Maintain precise member records in business systems and recommend upgrades or process changes that improve efficiency, including enhancements related to ticketing and member management platforms. For immediate consideration please call me directly, 508-205-2127 Eric Lebow
2026-05-15T00:00:00Z

Customer Service Representative

Burlington, MA
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to support a busy customer operations team. This long-term contract position is ideal for someone who enjoys managing customer needs, coordinating order activity, and delivering responsive service in a fast-moving environment. The person in this role will act as a key point of contact for customers and internal partners, helping ensure orders move efficiently from request through resolution while maintaining accuracy and compliance. Responsibilities: • Serve as a primary contact for customers and internal teams, providing timely updates and attentive support across the full order lifecycle. • Enter and manage orders for products, software, and project-related requests with a high level of accuracy while following established booking and documentation standards. • Track open, delayed, and held orders, address exceptions proactively, and coordinate next steps to keep commitments on schedule. • Handle customer concerns from initial intake through resolution, investigating underlying issues and driving effective outcomes. • Research problems related to shipping, invoicing, production, and scheduling, then work with the appropriate teams to remove barriers and restore progress. • Review customer agreements and commercial terms to confirm order handling aligns with contractual obligations and internal compliance requirements. • Maintain regular communication with customers who have staged releases, blanket purchase orders, or orders requiring follow-up to ensure expectations remain clear. • Partner closely with cross-functional groups involved in the quote-to-cash process to balance service quality, operational needs, and business priorities. • Contribute ideas that improve workflow efficiency, reduce repeat issues, and strengthen the overall customer experience.
2026-05-27T00:00:00Z

Customer Service Representative

Woburn, MA
onsite
Temporary / Contract
20 - 25 USD / Hourly
We are looking for a Customer Service Representative to support daily customer interactions for a long-term contract opportunity in Woburn, Massachusetts. This position focuses on delivering responsive service, managing orders accurately, and handling a steady volume of inbound and outbound communication. The ideal candidate brings a customer-first mindset, strong communication skills, and the ability to work efficiently in a fast-paced support environment. Responsibilities: • Respond to incoming customer calls with professionalism, providing clear information and timely resolution to service-related inquiries. • Place outbound calls as needed to follow up on requests, confirm details, and maintain consistent communication with customers. • Enter customer orders accurately into internal systems while verifying product, account, and shipment information. • Address service concerns by identifying issues, documenting interactions, and escalating more complex matters when appropriate. • Maintain organized and complete records of customer conversations, order updates, and follow-up actions. • Support day-to-day call center operations by balancing service quality, responsiveness, and accuracy across multiple tasks.
2026-05-27T00:00:00Z