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4 results for Patient Accessservices Specialist in Boston, MA

Patient Access Specialist

Nashua, NH
onsite
Temporary to Hire
17.25 - 20.25 USD / Hourly
3rd Shift (Night Shift) Patient Access Specialist! 11:00pm-7:00am - Multiple Openings! We are offering a contract to permanent employment opportunity for a Patient Access Specialist in Nashua, New Hampshire. In this role, you will be fundamental in providing quality services to patients by managing their admission processes and ensuring regulatory compliance within the healthcare industry. Responsibilities: • Ensure precise assignment of MRNs and carry out medical necessity and compliance checks.• Efficiently handle incoming, outgoing, and inter-office calls via the telephone switchboard.• Adhere to organizational policies while delivering exceptional customer service with compassion.• Conduct pre-registration of patients' accounts prior to their visits, which may involve both inbound and outbound communication to gather demographic, insurance, and other patient information.• Inform patients, guarantors, or legal guardians about general consent for treatment forms, obtain necessary signatures, and distribute patient education documents.• Review responses in the insurance verification system, select the applicable insurance plan code, and enter benefit data to support Point of Service Collections and billing processes.• Use the Advance Beneficiary Notice (ABN) software to accurately screen medical necessity, inform Medicare patients of potential non-payment of tests, and distribute the ABN as needed.• Utilize auditing and reporting systems for quality assurance to correct accounts, including those from other employees, departments, and facilities.• Conduct account audits to ensure all forms are completed accurately and timely, meeting audit standards, and provide statistical data to Patient Access leadership.
2026-06-01T00:00:00Z

Patient Service Representative

Danvers, MA
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a Patient Service Representative to support a busy healthcare team in Massachusetts. This Long-term Contract position focuses on creating a positive experience for patients by coordinating appointments, handling registration activities, and responding to inquiries with care and attention. The ideal candidate is organized, service-driven, and comfortable managing a high volume of patient interactions in a fast-paced setting. Responsibilities: • Coordinate patient appointments efficiently, ensuring accurate scheduling and timely follow-up for changes or cancellations. • Welcome and assist patients throughout the registration process while confirming demographic and insurance information. • Respond to incoming calls with a courteous, solutions-focused approach and direct inquiries to the appropriate department when needed. • Provide front-line support for patient service needs, helping resolve routine concerns and questions in a detail-oriented manner. • Maintain accurate records in scheduling and registration systems to support smooth daily operations. • Communicate clearly with clinical and administrative teams to help align patient appointments and service requests. • Monitor appointment details closely to reduce errors and improve the overall patient access experience.
2026-06-03T00:00:00Z

Benefits Specialist

Boston, MA
onsite
Temporary / Contract
35.15 - 40.7 USD / Hourly
We are looking for a Benefits Specialist to support employee benefit and retirement programs for a healthcare organization in Boston, Massachusetts. This Long-term Contract position focuses on delivering accurate benefits administration, assisting employees with plan-related questions, and helping maintain compliance across leave and retirement processes. The ideal candidate brings strong attention to detail, clear communication skills, and hands-on experience managing benefits data in a fast-paced environment. Responsibilities: • Administer employee benefit programs, including health, dental, vision, life, disability, and retirement offerings, while maintaining accurate participant records. • Support onboarding activities by explaining benefit options to new employees and providing enrollment guidance during orientation. • Review benefits information for accuracy, complete routine audits, and correct discrepancies before updates are shared with external providers. • Serve as a point of contact for employees and managers by addressing questions related to coverage, eligibility, status updates, and claim concerns. • Coordinate benefit enrollments, process qualifying life event changes, and ensure timely communication with insurance carriers and plan partners. • Manage leave and disability documentation for medical, personal, and accommodation-related requests while helping ensure proper handling of each case. • Interpret applicable policies and regulatory considerations connected to leave administration and disability programs. • Assist with retirement plan administration by responding to 401(k) questions, supporting contribution changes, and coordinating annual catch-up enrollment activity. • Contribute to open enrollment planning and execution, including distribution of materials and support for employee elections. • Partner with internal teams on workers’ compensation updates and prepare reports or billing documentation related to benefit allocations and program costs.
2026-05-28T00:00:00Z

Medical Receptionist

Brockton, MA
onsite
Temporary / Contract
20 - 21 USD / Hourly
We are looking for an experienced and dependable Medical Receptionist to support a busy healthcare office. This Long-term Contract opportunity is ideal for someone who enjoys creating a welcoming patient experience while keeping front-desk operations organized and efficient. The person in this role will manage daily patient interactions, coordinate appointments, and maintain accurate information within the practice management system. Responsibilities: • Welcome patients at the front desk, assist with arrival procedures, and ensure a smooth check-in and check-out process. • Coordinate and confirm appointments while helping maintain an organized daily schedule for the office. • Respond to incoming phone calls professionally, address routine questions, and direct inquiries to the appropriate staff when needed. • Enter and update patient demographic details accurately in the electronic medical records system, including eClinicalWorks when applicable. • Provide courteous front-office support that helps patients feel comfortable and well-informed during their visit. • Assist with general reception and administrative tasks to keep daily operations running efficiently.
2026-06-03T00:00:00Z