We are looking for a skilled Help Desk/Desktop Support Analyst to provide high-quality technical assistance across multiple locations in Boston, Massachusetts. This long-term contract position requires a proactive, detail-oriented individual with strong expertise in Level 2 Desktop Support and a passion for delivering exceptional customer service. The role involves supporting both Mac and Windows environments, troubleshooting hardware and software issues, and ensuring smooth operation of IT systems.<br><br>Responsibilities:<br>• Deliver onsite IT support services three days a week at a pharmaceutical company and one day a week at another client location.<br>• Diagnose and resolve technical issues related to computers, networks, and software in Mac and Windows environments.<br>• Provide advanced troubleshooting and support for Office 365, Azure Active Directory, and Okta systems.<br>• Manage and resolve service desk tickets promptly, ensuring minimal disruption to users.<br>• Maintain and support printers, conference room technology, and audiovisual equipment.<br>• Collaborate effectively with team members to address IT challenges and improve system efficiency.<br>• Demonstrate a customer-centric approach while assisting users with technical issues.<br>• Ensure proper documentation of issues, solutions, and updates within the ticketing system.<br>• Stay updated on the latest AV and IT technologies to provide effective support.<br>• Organize and prioritize tasks to meet deadlines and client expectations.
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Cambridge, Massachusetts. In this role, you will provide hands-on IT support and troubleshooting services to ensure smooth operations for end-users. This is a long-term contract position offering an exciting opportunity to work within the health and biotech industry.<br><br>Responsibilities:<br>• Deliver onsite IT support to end-users, addressing hardware, software, and connectivity issues.<br>• Operate and manage IT kiosks to assist users with technical inquiries and resolutions.<br>• Administer and maintain systems using Windows 10, Office 365, Active Directory, and Azure.<br>• Respond to and resolve service desk tickets efficiently, ensuring timely solutions.<br>• Perform basic troubleshooting for IT systems to minimize downtime and improve user experience.<br>• Collaborate with team members to identify and implement improvements in IT support processes.<br>• Provide guidance and training to users on system functionalities and best practices.<br>• Monitor and report system performance issues to ensure optimal functionality.<br>• Maintain accurate documentation for system configurations, processes, and user requests.
Technical Support Team Lead<br>Location: Auburn, NH<br>Level: Experienced / Non‑Manager<br>Overview<br>The Technical Support Team Lead provides day‑to‑day operational oversight and acts as an extension of the Technical Support Manager. This role helps coordinate NOC/Technical Support activities, ensures SLA adherence, manages escalations, and drives consistency across support and remote monitoring operations related to customer wireless/DAS environments.<br>The Team Lead serves as a key decision point during daily operations, guiding team members, monitoring ticket flow, and ensuring timely communication and issue resolution.<br>Key Responsibilities<br><br>Support daily management of support operations, including ticket queues, monitoring tasks, and incident response.<br>Provide operational leadership to ensure work is prioritized in line with SLAs and business needs.<br>Serve as a primary escalation point for high‑priority or high‑impact customer issues.<br>Monitor SLA compliance, response times, and overall support quality.<br>Coordinate workload distribution and coverage during business hours and critical events.<br>Provide direction, guidance, and mentoring to support team members.<br>Track and manage critical customer issues through resolution, including communication and follow‑up.<br>Collaborate with internal teams (Development, DevOps, QA) to drive timely issue resolution.<br>Assist with refining and documenting support processes, workflows, and operational standards.<br>Contribute to reporting on support effectiveness, incident trends, SLA risks, and recurring issues.<br>Participate in post‑incident reviews and help identify corrective and preventative actions.<br>Ensure customer communications are clear, timely, and consistent.<br>Handle customer data, including PII, with appropriate security practices.<br>Work additional hours as needed to support SLA‑driven or time‑sensitive events.<br><br>Requirements<br><br>Degree in Computer Science, IT, Engineering, or equivalent experience.<br>5+ years in technical support, NOC operations, or software support.<br>Experience in a lead, senior, or acting supervisory capacity within a support organization.<br>Strong understanding of support operations, escalation management, SLAs, and customer‑impact prioritization.<br>Working knowledge of networking concepts, Linux systems, and software support workflows.<br>Proven ability to make operational decisions without direct managerial authority.<br>Strong organizational skills and ability to manage competing priorities.<br>Excellent verbal and written communication.<br>Ability to work independently while aligning with leadership direction.<br>High degree of flexibility and stress tolerance.
<p>We are looking for a dedicated Desktop Support Analyst to provide first-line technical assistance to users in a dynamic environment. In this role, you will address hardware, software, and network-related issues, ensuring timely resolution and escalating more complex problems to higher support levels. The ideal candidate is proactive, detail-oriented, and committed to delivering exceptional customer service.</p><p><br></p><p>Responsibilities:</p><p>• Troubleshoot and resolve basic hardware and software issues involving Windows and Microsoft 365 applications.</p><p>• Address network connectivity problems, including Wi-Fi and Ethernet, ensuring systems are operational.</p><p>• Document and track all technical issues using the ticketing system while adhering to established timelines.</p><p>• Escalate unresolved technical matters to Tier 2 or Tier 3 support teams for advanced troubleshooting.</p><p>• Assist with onboarding new users, including device setup and system configurations.</p><p>• Maintain accurate and detailed documentation for all troubleshooting processes and resolutions.</p><p>• Provide attentive and courteous technical support to users, ensuring a positive customer experience.</p><p>• Collaborate with team members to continuously improve support workflows and processes.</p>
<p>We are looking for a Junior Help Desk Analyst to join our team in Lexington, Massachusetts. In this role, you will provide essential technical support to end-users, ensuring the smooth operation of hardware, software, and network systems. This is a long-term contract position offering an opportunity to expand your expertise in a dynamic and collaborative environment.</p><p><br></p><p>Responsibilities:</p><p>• Address and resolve user-reported hardware, software, and network issues with efficient troubleshooting techniques.</p><p>• Identify problems by actively listening to users and conducting thorough research.</p><p>• Deliver step-by-step guidance to users, ensuring they understand and follow the solutions provided.</p><p>• Record detailed information about issues and resolutions in the ticketing system.</p><p>• Escalate advanced technical concerns to senior team members when necessary.</p><p>• Build and maintain a comprehensive understanding of company technology and support procedures.</p><p>• Stay informed about emerging technologies and incorporate new knowledge into daily tasks.</p>
We are looking for a detail-oriented and bilingual Spanish Administrative Assistant to join our team on a contract basis in Mattapan, Massachusetts. In this role, you will serve as the primary front desk coordinator, ensuring smooth communication and administrative operations within the office. This is an excellent opportunity for someone who excels in organization, multitasking, and providing exceptional service.<br><br>Responsibilities:<br>• Act as the main point of contact at the front desk by greeting visitors and addressing inquiries.<br>• Enter and manage work orders in Yardi software to ensure timely follow-up and resolution.<br>• Provide updates to tenants regarding the status of their requests and concerns.<br>• Deliver administrative support to the Property Manager, including document preparation and scheduling.<br>• Maintain accurate records and organize office files effectively.<br>• Facilitate clear communication between tenants and the property management team.<br>• Assist with general office tasks to ensure smooth day-to-day operations.<br>• Handle incoming calls and emails professionally, providing accurate information or redirecting as needed.<br>• Coordinate with vendors and service providers when required.
We’re looking for a friendly and detail oriented Receptionist in Hampton, NH to be the first point of contact for our office. This is an ongoing post. <br> Responsibilities: Greet and welcome visitors in a detail oriented, friendly manner Answer and route incoming phone calls Manage front desk operations and maintain a clean reception area Schedule appointments and update calendars Handle incoming/outgoing mail and deliveries Perform light administrative tasks (data entry, filing, email support)
We are looking for a detail-oriented Program Assistant to join our team in Taunton, Massachusetts. In this Contract to permanent position, you will play a crucial part in supporting administrative operations, ensuring smooth scheduling, and maintaining accurate records. The ideal candidate will thrive in a dynamic environment and possess strong organizational skills.<br><br>Responsibilities:<br>• Manage billing tasks and liaise with relevant organizations to ensure timely and accurate processing.<br>• Handle front desk duties, including greeting visitors and managing inquiries.<br>• Coordinate weekly scheduling with clinicians to optimize workflow and client appointments.<br>• Maintain and organize medical records, ensuring compliance with protocols and privacy regulations.<br>• Process insurance verifications, specifically for Mass Medicaid and Department of Mental Health cases.<br>• Assist with learning and adapting to new systems as part of ongoing operational improvements.<br>• Answer inbound calls professionally and provide accurate information to inquiries.<br>• Perform data entry tasks to update and manage administrative records.<br>• Support general administrative office duties to maintain efficiency and organization.
We are looking for a dedicated Customer Service Representative to join our team in Burlington, Massachusetts. In this role, you will handle inbound calls, assist customers with their inquiries, and ensure a seamless experience through accurate data entry and order processing. This is a long-term contract position offering an excellent opportunity to develop your skills in a dynamic environment.<br><br>Responsibilities:<br>• Manage inbound customer calls with professionalism and efficiency.<br>• Address customer inquiries and provide accurate information about products and services.<br>• Process customer orders with precision and attention to detail.<br>• Perform data entry tasks to maintain accurate records and documentation.<br>• Resolve customer issues promptly and escalate complex cases as needed.<br>• Collaborate with team members to ensure consistent and high-quality service delivery.<br>• Maintain a positive and empathetic approach when interacting with customers.<br>• Follow company policies and guidelines to ensure compliance.<br>• Identify opportunities to improve customer service processes and contribute to team goals.
<p><strong> </strong>We are looking for a dedicated Receptionist Lead/Front Office Coordinator to join our team on a contract basis in Boston, MA. In this contract role role, you will be a core asset in completing the following responsabilities: </p><p><br></p><p><strong><u>Job duties</u></strong> </p><p><em> Front Desk Guest Experience </em></p><p> - Ensure a professional welcoming and seamless guest experience at all times. </p><p> - Welcome visitors clients and guests manage visitor check-in building security requirements and access badges. </p><p> - Escort guests to meeting rooms and notify hosts of arrival. </p><p> - Understand client expectations and deliver consistent 5-star service. </p><p> - Respond to guest needs and requests promptly and professionally. </p><p> - Answer and direct calls manage messages and meeting room inquiries. </p><p> - Monitor reception inbox ensuring timely responses. </p><p><em> Meeting Hospitality Support </em></p><p> - Book meeting rooms accurately using approved systems ensure A/V room setup and food and beverage needs are captured. </p><p> - Assist with hospitality setup including beverages and food service. </p><p> - Coordinate internal and external catering as needed. </p><p><em> Office Operations Facilities Support </em></p><p> - Manage office supplies and kitchen inventory including weekly food orders. </p><p> - Manage incoming and outgoing mail packages and deliveries. </p><p> - Coordinate with building management and vendors cleaning maintenance IT. </p><p> - Coordinate equipment maintenance and vendor support escalate unresolved issues when needed. </p><p> - Maintain workplace tidiness and readiness across shared spaces. </p><p> - Support staff events team-building activities and onsite functions. </p><p><em> Budget and Invoice Support </em></p><p> - Manage office budgets and allocate invoicMes accurately to the correct Line of Business and opportunity numbers. </p><p> - Process invoices ensuring accurate coding. </p><p> - Review monthly budget reports to ensure spending compliance and proper allocation. </p><p><em> Onboarding Employee Support </em></p><p> - Assist with new-hire onboarding including desk setup...</p>
We are looking for an experienced Technical Business Analyst to join our team in Providence, Rhode Island. In this long-term contract position, you will play a key role in bridging technical and business needs, driving process improvements, and ensuring project success. This role requires a highly analytical individual with over 10 years of experience in business analysis and a strong ability to work collaboratively across teams.<br><br>Responsibilities:<br>• Conduct in-depth business analysis to identify gaps, define requirements, and recommend effective solutions.<br>• Collaborate with stakeholders to gather and document detailed requirements, ensuring alignment with business objectives.<br>• Review and analyze documents to ensure accuracy and compliance with established standards.<br>• Facilitate Agile Scrum processes, including sprint planning, reviews, and retrospectives.<br>• Work closely with call center teams to enhance customer service processes and improve operational efficiency.<br>• Create and maintain comprehensive reports and documentation to support decision-making and project tracking.<br>• Identify and implement process improvements to optimize workflows and achieve organizational goals.<br>• Act as a liaison between technical teams and business units to ensure seamless communication and understanding.<br>• Perform gap analysis to assess current state versus desired outcomes and propose actionable strategies.<br>• Support project delivery by monitoring progress and addressing issues or risks proactively.
We are looking for a detail-oriented Receptionist to join our team in Cambridge, Massachusetts. In this role, you will act as the first point of contact for visitors and provide essential administrative support to ensure smooth daily operations. This is a long-term contract position offering an excellent opportunity to grow within a dynamic and supportive environment.<br><br>Responsibilities:<br>• Greet visitors and ensure proper check-in procedures are followed, including issuing visitor badges.<br>• Serve as the primary contact for event guests, managing check-ins and providing assistance as needed.<br>• Create and manage work orders to support operational needs.<br>• Issue parking passes to visitors and employees in accordance with procedures.<br>• Answer and direct calls using a multi-line phone system, ensuring clear and effective communication.<br>• Organize and maintain files for easy access and retrieval.<br>• Schedule and coordinate appointments to support business activities.<br>• Handle email correspondence promptly and efficiently.<br>• Utilize Microsoft Office tools, including Word, Excel, and Outlook, to perform administrative tasks effectively.
We are looking for an experienced Application Support Specialist to manage and maintain a suite of Microsoft-based enterprise applications. This contract-to-permanent position is based in Lowell, Massachusetts, and offers the opportunity to work on diverse systems while collaborating with internal teams to enhance application performance. The ideal candidate will have a strong background in system integrations, troubleshooting, and user access management.<br><br>Responsibilities:<br>• Deliver Tier II support for a variety of Microsoft-based business applications, ensuring quick and effective resolution of issues.<br>• Administer and troubleshoot user authentication and configurations within Okta, maintaining secure access across systems.<br>• Facilitate integrations between internal platforms and third-party systems, ensuring seamless functionality.<br>• Utilize SQL to query databases, troubleshoot issues, and validate data integrity without engaging in development activities.<br>• Collaborate with internal stakeholders to identify and resolve application performance issues.<br>• Monitor and support various software applications, ensuring they operate efficiently.<br>• Maintain Active Directory configurations and permissions to support enterprise operations.<br>• Provide technical guidance on Dell and Cisco technologies, ensuring hardware compatibility with supported applications.<br>• Contribute to system upgrades and application enhancements to optimize user experience.
We are looking for a dynamic Recruiting Administrator to join our team in Burlington, Massachusetts. This contract position is ideal for someone who is detail-oriented, organized, and proficient with LinkedIn tools and administrative tasks. The role involves supporting recruiting efforts and ensuring smooth day-to-day office operations.<br><br>Responsibilities:<br>• Research and identify potential job opportunities on LinkedIn, creating targeted lists of companies and roles.<br>• Maintain and manage general office supplies, ensuring printers are stocked and workspaces are tidy.<br>• Assist with basic kitchen upkeep, such as loading the dishwasher and ensuring cleanliness.<br>• Post job advertisements and updates on LinkedIn, ensuring compliance with platform standards.<br>• Handle inbound calls and provide attentive and timely responses to inquiries.<br>• Perform data entry tasks with precision and attention to detail.<br>• Support receptionist duties, including greeting visitors and managing front desk operations.<br>• Collaborate with team members to ensure effective interpersonal communication.<br>• Utilize LinkedIn Recruiter tools to enhance recruitment strategies and outreach.<br>• Provide administrative support to ensure smooth office functionality.
<p>We are looking for a dedicated Dispatcher to join our team in Hudson, New Hampshire. In this long-term contract position, you will play a pivotal role in supporting technical service operations and ensuring customer satisfaction. For the right candidate this can go permanent. </p><p><br></p><p>Responsibilities:</p><p>• Coordinate and schedule on-site service programs in collaboration with the Field Service Team and customers nationwide.</p><p>• Prepare work orders, ensuring alignment with customer purchase orders, billing, and shipping details.</p><p>• Provide technicians with detailed job information prior to dispatch to ensure service efficiency.</p><p>• Communicate updates regarding service timelines and resolve any discrepancies with customers.</p><p>• Assist with creating invoices and contracts through accurate data entry.</p><p>• Maintain service-related reports to track operations and performance metrics.</p><p>• Support continuous improvement initiatives aimed at optimizing service operations.</p><p>• Ensure adherence to established service schedules and timelines.</p><p>• Collaborate with internal teams to maintain smooth workflows.</p>
We are looking for a detail-oriented and personable Receptionist to join our team on a contract basis in Concord, New Hampshire. In this role, you will serve as the first point of contact for visitors and callers, ensuring smooth daily operations and providing exceptional administrative support. This position offers an excellent opportunity to work in a dynamic environment and contribute to the overall efficiency of the office.<br><br>Responsibilities:<br>• Welcome guests, clients, and vendors with a friendly and detail-oriented demeanor, ensuring a positive experience.<br>• Coordinate the scheduling and preparation of conference rooms for meetings and events.<br>• Answer and manage incoming calls through a multi-line phone system, directing inquiries and taking detailed messages when necessary.<br>• Maintain the reception area, ensuring it is clean, organized, and presentable at all times.<br>• Provide administrative support, including filing, data entry, and handling correspondence.<br>• Assist office staff with various tasks, ensuring seamless operations.<br>• Safeguard confidential information and adhere to privacy protocols.<br>• Handle inbound calls efficiently, offering assistance and transferring calls appropriately.<br>• Collaborate with team members to address office needs and improve workflows.
<p>We are looking for an experienced IT Manager to oversee and guide a small team of IT professionals. In this role, you will play a key part in managing and optimizing the organization's IT infrastructure, ensuring smooth operations across hardware, software, and network systems. The ideal candidate will have hands-on experience with various technologies and the ability to implement effective solutions.</p><p><br></p><p>Responsibilities:</p><p>• Configure, monitor, and maintain routing and switching systems to ensure reliable network connectivity.</p><p>• Implement and manage Ubiquiti network equipment, optimizing performance and security.</p><p>• Oversee the administration of Windows systems and Office 365 applications, ensuring consistent functionality and user satisfaction.</p><p>• Manage Active Directory and ensure proper access controls and permissions.</p><p>• Develop and maintain backup strategies to safeguard critical data and ensure disaster recovery readiness.</p><p>• Handle hardware and software installations, upgrades, and troubleshooting to support organizational needs.</p><p>• Configure and manage NAS technologies to enable efficient data storage and access.</p><p>• Ensure compliance with IT policies and procedures, maintaining documentation of system configurations and changes.</p>
<p>We are looking for a dedicated Employee Relations Manager to join our client's team on a long-term contract basis. This position is based in Harvard, Massachusetts, and offers an exciting opportunity to lead initiatives that strengthen employee engagement, skill development, and workplace harmony. The role involves designing and implementing impactful learning and development programs, fostering a collaborative environment, and ensuring consistent practices across multiple locations.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Partner with the Global Director of L& D and global HR teams to scale learning culture initiatives after successful pilot programs.</li><li>Enable all front-line managers to embed skills matrices and visible on-the-job (OTJ) training plans within their teams.</li><li>Identify, develop, and oversee stretch assignments and rotational programs; ensure completion and reporting of deployed programs.</li><li>Design and implement a blended development program for front-line managers, utilizing LinkedIn Learning courses, live workshops, and custom toolkits.</li><li>Upskill and certify a pool of internal managers to serve as facilitators and peer leaders for training and workshops.</li><li>Organize and manage a manager development forum, fostering a collaborative environment for managers to learn from peers and share best practices.</li><li>Establish success factors, KPIs, and measurement frameworks, regularly reporting outcome metrics for all manager development initiatives.</li><li>Provide ongoing guidance to local L& D team members to embed programs and practices consistently across site locations.</li><li>Stay current with industry trends in learning, leadership, and talent development; integrate new approaches and technologies as appropriate.</li><li><strong>Travel Requirement:</strong> Regular travel is required to our Philadelphia, Pennsylvania and Massachusetts locations to support the rollout and embedding of L& D programs.</li></ul><p><strong>Requirements:</strong></p><ul><li>Bachelor’s degree in Human Resources, Organizational Development, Education, or related field; Master’s degree preferred.</li><li>Proven experience in learning & development, instructional design, or talent management (typically 4+ years).</li><li>Practical knowledge of designing blended learning solutions, including digital courses and facilitated sessions.</li><li>Strong project management skills; ability to oversee multiple initiatives, stakeholders, and locations.</li><li>Excellent facilitation and communication skills; experience developing peer-led or manager-led training is highly desirable.</li><li>Ability to build positive relationships across functions and inspire continuous learning.</li><li>Familiarity with measurement tools and reporting for L& D impact.</li><li>Experience supporting global, multi-site teams a plus.</li><li><strong>Ability and willingness to travel regularly to Philadelphia and Massachusetts locations as part of essential job duties.</strong></li><li><strong>This is a contract position, scheduled for 24–32 hours per week.</strong></li></ul><p><br></p>
<p>We are looking for an Investment Executive to join our team in Greater Boston. Reporting to the Senior Vice President Retail, you will guide clients through tailored investment solutions, helping them achieve their financial goals while maintaining compliance with industry standards. This position is ideal for a proactive and client-focused individual with a strong background in investment advisory and sales.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Provide clients with expert advice on non-deposit investment products, ensuring solutions align with their financial objectives.</p><p>• Analyze client portfolios and recommend investment strategies to optimize performance.</p><p>• Manage ongoing client relationships through regular financial plan reviews and responsive communication.</p><p>• Execute investment transactions in strict adherence to industry regulations and company policies.</p><p>• Resolve client issues effectively and ensure high levels of customer satisfaction.</p><p>• Develop and implement targeted sales strategies to meet organizational goals.</p><p>• Collaborate with Banking Center teams to enhance cross-functional performance and drive results.</p><p>• Oversee and support the training of a Financial Services Assistant to ensure operational excellence.</p><p>• Stay updated on regulatory changes and market trends to maintain expertise in the field.</p><p>• Participate in community engagement and marketing initiatives to promote investment services.</p>
<p><strong>SUMMARY:</strong> The Customer Service Representative is the first line of contact for customers and is key to representing the company in an efficient, knowledgeable, and professional manner. This role supports the sales team by providing product information, accurately entering orders, assisting with any order issues and building and maintaining customer relationships. </p><p> </p><p>ESSENTIAL DUTIES:</p><p><br></p><p>The requirements listed below are representative of the essential duties required of the Customer Service Representative: </p><p> </p><p>· Accurately enter and process orders, track order status, and expedite as necessary to ensure on time delivery.</p><p>· Service existing accounts by regularly communicating with specified contacts and checking with them for any potential needs, so as to build and maintain loyal customer relationships. </p><p>· Help establish new accounts by planning and organizing daily work schedule to allow for opportunity to call on past or prospective new customers for current or future needs.</p><p>· Responsible to ensure customer retention and growth through strong relationship management metrics.</p><p>· Present products effectively, up-sell and cross sell additional products as appropriate and generate referrals when possible.</p><p>· Interact daily with Regional Sales Managers (RSM’s) and sales representatives regarding customer opportunities, orders and issues.</p><p>· Follow up on lost business in an effort to reactivate dormant accounts.</p><p>· Qualify customer RFQ’s to ensure accurate cross-referencing, UOM and prospective package is ready for hand off to shipping department.</p><p>· Forwards quotations to customer as required.</p><p>· Completes initial lead follow up and communicates results to RSM, Marketing and appropriate management.</p><p>· Maintain customer information as needed for contacts, routing etc.</p><p>· Assist in business development activities i.e., direct mailings, samples and follow up calls.</p><p>· Quality is everyone’s responsibility.</p><p>· Other duties as assigned.</p><p><br></p><p><strong><em><u>For immediate consideration please call me directly Eric Lebow 508-205-2127 </u></em></strong></p>
We are looking for an experienced Senior Financial Analyst to join our team in Lexington, Massachusetts. This is a long-term contract position offering the opportunity to contribute to high-impact financial projects within the pharmaceutical industry. The ideal candidate will play a crucial role in overseeing financial operations, ensuring cost control, and driving strategic budgeting and forecasting initiatives.<br><br>Responsibilities:<br>• Manage and analyze financial data to ensure accurate budgeting and forecasting processes.<br>• Lead cost control efforts for an R& D center construction project, ensuring financial efficiency and compliance.<br>• Develop detailed financial models to support strategic decision-making and project evaluations.<br>• Perform variance analysis to identify discrepancies and recommend actionable solutions.<br>• Conduct ad hoc financial analyses to address specific business needs and provide timely insights.<br>• Utilize advanced data mining techniques to extract valuable insights from large datasets.<br>• Collaborate with cross-functional teams to align financial strategies with organizational goals.<br>• Prepare and present financial reports to stakeholders, ensuring clarity and transparency.<br>• Monitor and optimize the use of resources to maintain operational efficiency.
<p>The Sr. Credit Analyst in Commercial and Industrial (C& I) Lending is responsible for assessing and ensuring the creditworthiness of the bank’s commercial clients. They will monitor client financial health, evaluate loan risks, and provide recommendations in line with banking policies and regulatory guidelines. The role focuses on conducting financial analysis, underwriting loan requests, and staying actively involved in credit decision-making to maintain a robust lending portfolio.</p><p><br></p><p><strong><u>Key Responsibilities</u></strong></p><ul><li>Collect and evaluate financial statements, borrowing base certificates, and covenant compliance reports from clients. Perform annual reviews and financial performance analyses.</li><li>Underwrite new loan requests and modifications for existing relationships, including financial statement spreading, cash flow assessments, collateral evaluation, and guarantor support.</li><li>Assign risk ratings, monitor covenant compliance, and recommend credit facilities that align with established policies.</li><li>Partner with Senior Credit Analysts, Account Officers, and other team members to meet credit needs. Participate in client meetings and internal discussions, providing data-driven recommendations.</li><li>Ensure adherence to regulatory requirements, bank credit policies, and internal guidelines.</li></ul><p><br></p>
<p>We are looking for an experienced IT Manager to oversee technology operations within the gaming industry in Nashua, New Hampshire. This role requires strong leadership and technical expertise to ensure seamless integration between gaming activities and IT systems. The ideal candidate will excel at managing infrastructure while supporting peak gaming schedules.</p><p><br></p><p>Responsibilities:</p><p>• Act as the primary liaison between operations and IT departments to ensure smooth communication and alignment.</p><p>• Develop and implement strategies to optimize IT systems for peak gaming activities.</p><p>• Manage and maintain Active Directory, ensuring secure and efficient system access.</p><p>• Oversee backup technologies to safeguard critical data and ensure business continuity.</p><p>• Configure and troubleshoot Cisco technologies to maintain reliable network performance.</p><p>• Supervise computer hardware installation and maintenance to support gaming systems.</p><p>• Establish and enforce configuration management practices to maintain system consistency.</p><p>• Monitor IT systems and proactively address issues to minimize downtime.</p><p>• Collaborate with stakeholders to revise and improve schedule rotations for high gaming activity periods.</p><p>• Train and mentor IT staff to enhance team performance and technical capabilities.</p>
<p>We’re looking for an IT Manager with manufacturing experience to keep our systems running smoothly, securely, and on time—just like our production lines. This role will lead IT operations, support plant and corporate users, and partner closely with manufacturing, engineering, and leadership teams. You’ll oversee infrastructure, applications, vendors, and projects while translating business needs into practical, reliable technology solutions. Experience in manufacturing environments is a must, along with strong leadership, problem‑solving, and communication skills. Bonus points if you can fix a system issue before production notices—and still keep your cool when something inevitably breaks at 4:59 PM.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead and support IT operations in a manufacturing environment (ERP, networks, systems, security)</li><li>Partner with plant and business leaders to improve efficiency, uptime, and data visibility</li><li>Manage vendors, projects, and continuous improvement initiatives</li></ul><p><strong>What We’re Looking For:</strong></p><ul><li>IT management experience in manufacturing or industrial settings</li><li>Strong understanding of ERP systems, infrastructure, and shop‑floor technology</li><li>A calm, solutions‑first mindset (and a sense of humor helps)</li></ul><p><br></p>
