We are looking for an experienced Help Desk Analyst III to provide technical support and solutions for a small business environment. This contract position offers an opportunity to work on projects such as optimizing G Suite, installing security systems, and addressing technical challenges. The role is based in Attleboro, Massachusetts, and is part-time with potential for extension.<br><br>Responsibilities:<br>• Enhance and streamline the functionality of G Suite to improve business operations.<br>• Install and configure security cameras at designated warehouse locations.<br>• Provide technical support for Microsoft Windows systems, including troubleshooting and resolving issues.<br>• Manage service desk tickets efficiently, ensuring timely resolution of technical queries.<br>• Offer support and guidance for Apple iOS devices used within the organization.<br>• Maintain and update Active Directory as required.<br>• Collaborate with team members to address IT-related challenges and implement effective solutions.<br>• Assist with basic website management tasks, ensuring functionality and performance.<br>• Deliver clear and thorough communication while resolving technical issues.<br>• Ensure all systems are secure and operating effectively.
We are looking for a dedicated Help Desk Analyst to provide essential IT support in Westborough, Massachusetts. This onsite role involves assisting with fundamental technical tasks and user support, making it an excellent opportunity for individuals eager to contribute to an IT department. This is a long-term contract position requiring part-time availability for approximately 24 hours per week.<br><br>Responsibilities:<br>• Set up user hardware and ensure proper configuration.<br>• Process returns and maintain accurate records.<br>• Provide hands-on support for onsite users, troubleshooting basic IT issues.<br>• Diagnose and resolve printer and office computer problems.<br>• Perform minor server room tasks, such as rebooting terminal servers.<br>• Create tickets for advanced issues requiring escalation.<br>• Assist with resolving small-scale technical challenges to support daily operations.
We are looking for a detail-oriented Receptionist to join our team in Swansea, Massachusetts. In this Contract position, you will play a key role in ensuring smooth front desk operations while delivering excellent customer service to visitors and clients. This role requires strong organizational skills and the ability to manage multiple tasks efficiently.<br><br>Responsibilities:<br>• Welcome and assist visitors, ensuring their inquiries are addressed effectively.<br>• Schedule appointments and manage calendars using Microsoft Outlook.<br>• Distribute tax returns, provide instructions, and connect clients with tax preparers for further clarification.<br>• Process payments, including credit card transactions and checks, accurately and securely.<br>• Assemble and organize paper tax returns using UltraTax software.<br>• Scan and file documents systematically to maintain accurate records.<br>• Print financial reports as needed and ensure they are prepared for distribution.<br>• Handle shifting priorities and adapt to changes in workload effectively.<br>• Collect and organize client documents in preparation for tax processing.<br>• Provide exceptional customer service, maintaining a friendly and approachable demeanor.
We are looking for a detail-oriented Contracts Administrator to join our team in Allston, Massachusetts. In this role, you will oversee the preparation, management, and distribution of contracts, subcontracts, and related documentation while collaborating with various departments to ensure smooth project operations. This position requires strong organizational skills, accuracy, and the ability to meet deadlines in a fast-paced environment.<br><br>Responsibilities:<br>• Create, track, and distribute subcontracts, purchase agreements, and change orders using DocuSign.<br>• Organize and maintain digital records in DocuSign and other document management systems.<br>• Provide training to project managers and assistant project managers on contract processes.<br>• Draft exhibits, coversheets, and other documentation for owner contracts using specialized software.<br>• Log, file, and distribute owner contracts through ProCore.<br>• Collaborate with project managers and accounting teams to collect necessary contract information.<br>• Schedule and coordinate job status reviews for senior management.<br>• Occasionally assist with reception desk tasks as needed.<br>• Perform additional duties as required to support team operations.
<p>Robert Half is recruiting for a Customer Service Specialist role with a rapidly growing manufacturing client in the Wilmington area. This is a permanent role, joining an already established team, with lots of growth opportunity.</p><p><br></p><p>Our client is looking for a customer service candidate with at least 1 year of professional business to business experience. Responsibilities include preparing quotes, processing orders, and answering more technical questions as needed. This is NOT a call center role, it's a far more strategic customer service function.</p><p><br></p><p>For the right level of experience the budgeted salary range is $55-65K + bonus. Very good benefits, and legitimate growth potential opportunities too. </p><p><br></p><p>If interested in, and qualified for the Customer Service Specialist role, please apply ASAP. I'm scheduling interviews soon!</p>
We are looking for a detail-oriented and personable Receptionist to join our team on a contract basis in Cambridge, Massachusetts. This position is entirely onsite and requires exceptional organizational skills to manage daily operations effectively. As the face of our company, you will play a key role in ensuring smooth communication and welcoming experiences for all guests and visitors.<br><br>Responsibilities:<br>• Create and manage work orders to ensure operational efficiency.<br>• Serve as the primary contact for greeting and checking in guests attending events.<br>• Issue visitor badges and maintain accurate records of guest access.<br>• Provide parking passes to visitors as required.<br>• Answer and direct calls using a multi-line phone system.<br>• Maintain clear and timely email correspondence with clients and internal teams.<br>• Organize files and documents to ensure easy retrieval and secure storage.<br>• Schedule appointments and manage calendars to support team operations.<br>• Utilize Microsoft Office tools, including Excel, Outlook, and Word, for administrative tasks.<br>• Deliver excellent customer service by addressing inquiries and resolving concerns promptly.
We are looking for an experienced Accounts Payable Supervisor/Manager to oversee and enhance our full-cycle accounts payable operations. This role is essential for maintaining accuracy, compliance, and efficiency in payment processes while fostering strong relationships with vendors and internal teams. The ideal candidate will have a proven track record in managing high volumes of invoices and implementing process improvements.<br><br>Responsibilities:<br>• Supervise the full accounts payable cycle, including invoice review, coding, and payment processing.<br>• Monitor high volumes of invoices to ensure accuracy and timely approvals in line with company policies.<br>• Resolve payment discrepancies by collaborating with vendors and internal departments.<br>• Manage payments through various methods, including checks, ACH, wire transfers, and foreign currency transactions.<br>• Ensure compliance with tax regulations and internal policies, including timely preparation of 1099 and 1042 tax filings.<br>• Review accounts payable processes for accuracy and recommend improvements to enhance efficiency.<br>• Implement new technologies and systems to streamline payment workflows.<br>• Provide customer support and guidance on accounts payable policies and procedures.<br>• Generate detailed reports and analyses to support financial decision-making.<br>• Train and educate staff on accounts payable policies and best practices.
We are looking for an experienced ERP/CRM Consultant to join our team in Andover, Massachusetts, on a long-term contract basis. This role involves leading a major ERP implementation project, focusing on Oracle Fusion modules, to transform manual processes into efficient technology solutions. The ideal candidate will demonstrate strong leadership skills, an understanding of regulated environments, and the ability to work effectively with executive teams.<br><br>Responsibilities:<br>• Lead the implementation of Oracle Fusion ERP modules, including Finance and Supply Chain, as part of a greenfield initiative.<br>• Collaborate with vendors and implementation partners to ensure successful deployment and integration of ERP systems.<br>• Analyze and manage change within the organization, transitioning from manual processes to structured technology systems.<br>• Ensure compliance with regulatory requirements and manage documentation testing in line with industry standards.<br>• Work in regulated environments such as medical devices and aviation, addressing specific documentation and regulatory needs.<br>• Communicate effectively with executive teams and maintain a meticulous presence within the organization.<br>• Provide guidance and oversight to ensure the ERP implementation aligns with business goals and objectives.<br>• Facilitate business requirement analysis and manage configuration of ERP systems to meet organizational needs.<br>• Drive project management activities, including planning, tracking progress, and ensuring timely delivery.<br>• Support smaller, growing companies by tailoring solutions that address their unique challenges.
We are looking for a motivated Collections Specialist to join our team in Framingham, Massachusetts. This role involves engaging with customers to drive sales, resolve inquiries, and support marketing initiatives. The ideal candidate is proactive, organized, and skilled in customer communication and problem-solving.<br><br>Responsibilities:<br>• Conduct daily outbound calls to customers to secure orders, with call volumes ranging from 30 to 40+ calls per day, supporting weekly, quarterly, and annual sales objectives.<br>• Utilize product knowledge and sales expertise to upsell items, promote special offers, suggest alternatives for unavailable products, and address customer concerns effectively.<br>• Provide assistance to customers by resolving product-related inquiries, confirming orders, and coordinating with warehouse and purchasing teams to address delivery issues or special requests.<br>• Support the outside sales team by managing follow-up tasks, coordinating samples, and preparing marketing materials.<br>• Organize and ship product samples to both current and prospective customers, ensuring timely delivery.<br>• Submit sample requests to suppliers and facilitate receipt and organization in coordination with the warehouse team.<br>• Oversee the creation, updates, and distribution of marketing materials for the Retail Department using tools like Microsoft Publisher.<br>• Respond promptly to customer requests for product information, ensuring satisfaction.<br>• Assist in the planning and execution of trade shows, customer presentations, and new product or supplier rollouts.<br>• Occasionally visit local accounts to provide sampling and merchandising support and deliver products during emergencies.
We are looking for an organized and reliable Bilingual Administrative Assistant to join our team in Dorchester, Massachusetts. In this role, you will provide essential administrative support for property management operations, ensuring smooth communication and efficient handling of tenant inquiries. This is a long-term contract position that offers the opportunity to work in the dynamic real estate and facilities management industry.<br><br>Responsibilities:<br>• Manage office filing systems and organize documentation to ensure easy access.<br>• Input work orders into the Yardi system and follow up on their progress.<br>• Communicate updates to tenants regarding the status of ongoing projects or issues.<br>• Provide administrative support to the Property Manager, including scheduling and correspondence.<br>• Assess tenant eligibility by collecting necessary information such as income and other required documentation.<br>• Process maintenance work orders and coordinate with vendors to ensure timely completion.<br>• Maintain effective relationships with vendors and external service providers.<br>• Handle incoming calls using a multi-line phone system and direct them appropriately.<br>• Assist with processing tenant applications and other administrative tasks.<br>• Ensure the office operates efficiently by managing supplies and coordinating daily activities.
<p>The Workplace Coordinator serves as the first point of contact for visitors and employees, ensuring a welcoming and secure environment. This role is responsible for managing front desk operations, coordinating workplace services, and supporting a positive employee experience through exceptional customer service and organizational skills.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Visitor Management:</strong> Issue visitor and parking passes while adhering to security protocols.</li><li><strong>Activity Coordination:</strong> Schedule and confirm dining, recreational, and business activities as requested by employees or management.</li><li><strong>Workplace Services:</strong> Manage janitorial and maintenance work orders; oversee mail handling, office supply distribution, and onboarding support.</li><li><strong>Customer Service:</strong> Address inquiries and complaints from employees, guests, and co-workers, providing timely and customer-focused solutions.</li><li><strong>Event Support:</strong> Plan and execute on-site events, including venue setup, teardown, and ensuring all necessary supplies are delivered.</li><li><strong>Safety & Security:</strong> Monitor and enforce property-specific security and emergency procedures; notify relevant parties to maintain building safety.</li><li><strong>Vendor Coordination:</strong> Liaise with vendors to ensure timely delivery of goods and services required for workplace operations.</li><li><strong>Team Collaboration:</strong> Communicate effectively with team members and follow management instructions to support workplace experience functions.</li><li><strong>Problem Resolution:</strong> Utilize established methods to resolve straightforward issues while adhering to defined procedures and guidelines.</li></ul>
We are looking for an experienced ERP Integration Manager to lead a long-term contract position in Boston, Massachusetts. This role involves overseeing the integration of advanced tools into existing systems, ensuring seamless functionality and stakeholder alignment. The ideal candidate will possess strong organizational skills, technical fluency, and the ability to bridge communication between technical teams and product stakeholders.<br><br>Responsibilities:<br>• Manage the year-long integration of IntroHive into Microsoft Dynamics CRM, ensuring the tool interacts effectively with Outlook and supports client behavior analysis.<br>• Collaborate closely with global teams to replace legacy systems, rolling out the new tool to senior-level stakeholders.<br>• Facilitate communication between technical teams and product stakeholders, translating system requirements into actionable insights.<br>• Organize and document technical processes, creating detailed notes and presentations for stakeholder alignment.<br>• Lead stakeholder engagement efforts, maintaining alignment across product, data, and IT teams.<br>• Oversee data mapping, process flows, and system enrichment to ensure the seamless functionality of digital tools.<br>• Monitor and analyze data ingestion and reporting metrics, ensuring operational dashboards meet business needs.<br>• Support change management initiatives, working with cross-functional teams to enable smooth transitions.<br>• Develop Tableau dashboards and other reporting tools to present actionable insights.<br>• Coordinate stakeholder communications, ensuring clear updates and alignment throughout the project lifecycle.
<p>Looking for a Senior Credit Analyst in Commercial and Industrial (C& I) Lending to join our growing client with new offices in Southern NH & Northshore MA. The Credit Analyst is responsible for assessing and ensuring the creditworthiness of the bank’s commercial clients. You will monitor client financial health, evaluate loan risks, and provide recommendations in line with banking policies and regulatory guidelines. The role focuses on conducting financial analysis, underwriting loan requests, and staying actively involved in credit decision-making to maintain a robust lending portfolio.</p><p><br></p><p><strong><u>Key Responsibilities</u></strong></p><ul><li>Collect and evaluate financial statements, borrowing base certificates, and covenant compliance reports from clients. Perform annual reviews and financial performance analyses.</li><li>Underwrite new loan requests and modifications for existing relationships, including financial statement spreading, cash flow assessments, collateral evaluation, and guarantor support.</li><li>Assign risk ratings, monitor covenant compliance, and recommend credit facilities that align with established policies.</li><li>Partner with Senior Credit Analysts, Account Officers, and other team members to meet credit needs. Participate in client meetings and internal discussions, providing data-driven recommendations.</li><li>Ensure adherence to regulatory requirements, bank credit policies, and internal guidelines.</li></ul>
<p>Mainframe / COBOL Team Lead</p><p><br></p><p>Providence, RI | Hybrid (Onsite 2 days/week)</p><p>Full-Time | Leadership + Hands-On Role</p><p><br></p><p>About the Role</p><p>Are you a seasoned Mainframe expert who loves leading teams and solving complex technical challenges? We’re looking for a Mainframe Team Lead to guide a dynamic group of developers responsible for all Mainframe systems—including COBOL and JCL—while staying hands-on with critical projects.</p><p><br></p><p>This role is 70% leadership and 30% technical, perfect for someone who thrives on mentoring, organizing, and driving results while still rolling up their sleeves when needed.</p><p><br></p><p>What You’ll Do</p><ul><li>Lead & Mentor: Provide direction, coaching, and technical guidance to a team of junior Mainframe developers.</li><li>Project Management: Organize and prioritize tasks, ensuring projects are delivered on time and aligned with business goals.</li><li>Technical Expertise: Act as the go-to resource for complex Mainframe issues and hands-on development in COBOL and JCL.</li><li>Training & Development: Upskill team members and foster a culture of learning and collaboration.</li></ul><p><br></p>
