<p>We are looking for a Service Operations Coordinator to join our team in the Marlborough, MA area. In this role, you will help keep service activities running smoothly by managing quotes, orders, billing-related tasks, and customer payment processing. This position works closely with service teams and customers to support parts coordination, maintain accurate records, and deliver responsive service throughout the order and payment cycle.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and manage service-related quotations, customer orders, and billing documentation with accuracy and timeliness.</p><p>• Enter and apply customer payments in company systems to support order release and service fulfillment.</p><p>• Respond to customer questions regarding pricing, invoices, parts availability, and expected delivery timelines.</p><p>• Coordinate the movement of service parts and assist internal teams with updates needed to complete service requests.</p><p>• Track field part usage and maintain organized records to support operational visibility and planning.</p><p>• Share service updates with customers when needed, including warranty-related information and completed documentation.</p><p>• Follow established quality and compliance procedures aligned with applicable internal standards and regulated requirements.</p><p>• Contribute to workflow improvements that increase efficiency across service operations and related administrative processes.</p><p>• Keep required training current and provide general support to the broader service organization as business needs evolve.</p>
We are looking for an Electric Operations Resource Coordinator III to support utility field operations in Providence, Rhode Island. This Long-term Contract position is based onsite five days per week and focuses on coordinating schedules, permits, reporting, and work readiness for maintenance, construction, and customer-driven projects. The role partners closely with operations leaders and field teams to keep crews productive, maintain accurate records, and help ensure work is prepared in time to meet operational and regulatory expectations.<br><br>Responsibilities:<br>• Coordinate daily scheduling, dispatch activity, and workload tracking for internal teams and contractor crews to maximize field productivity.<br>• Prepare and submit road opening and related permit applications in line with municipal requirements and established timelines.<br>• Maintain accurate information in work management tools, spreadsheets, and trackers to support reporting, compliance monitoring, and progress visibility.<br>• Review permit status and follow up on outstanding approvals to help keep projects moving without unnecessary delays.<br>• Assemble work packets and confirm required documentation, approvals, and prerequisites are in place before field work begins.<br>• Work with supervisors, foremen, and other stakeholders to balance short-term staffing needs with longer-range work plan priorities.<br>• Build productive relationships with local permitting agencies and municipal representatives to support timely authorization of planned work.<br>• Identify process improvement opportunities and promote more efficient methods for coordinating resources, permits, and project readiness.<br>• Provide backup support on permit-related matters and assist with training team members involved in coordination and permitting activities.
We are looking for an experienced Workflow Coordinator to support an office in Boston, Massachusetts through a Long-term Contract assignment. This position blends front-desk hospitality with administrative service support, making it ideal for someone who is comfortable in a client-facing environment and takes pride in delivering an organized, high-touch experience. The role works closely with office leadership and meeting hosts to ensure visitors, employees, and conference spaces are supported efficiently throughout the day.<br><br>Responsibilities:<br>• Welcome visitors and employees at the front desk, answer incoming calls, and provide a courteous first point of contact for the office.<br>• Prepare conference rooms for meetings by arranging materials, confirming room readiness, and ensuring spaces are presented appropriately.<br>• Support meeting logistics by coordinating basic setup needs and placing food or refreshments when requested.<br>• Assist with document handling tasks such as scanning, printing, and related office support activities using standard business equipment.<br>• Monitor shared office areas and help maintain a smooth day-to-day experience aligned with a service-focused workplace.<br>• Partner with remote management and onsite support contacts to learn procedures, follow service expectations, and adapt to office needs.<br>• Provide occasional early-morning assistance for scheduled events or depositions when advance notice is given.<br>• Contribute flexible administrative support as the office continues to build and refine local service operations.
<p>Our client, a well-established and growing construction organization, is seeking a <strong>Project Coordinator</strong> to support project managers and field teams throughout the lifecycle of commercial and infrastructure projects. This role is ideal for a highly organized professional who thrives in a fast-paced construction environment and enjoys coordinating multiple moving pieces to keep projects on schedule and running efficiently.</p><p>The Project Coordinator will play a key role in purchasing, subcontractor coordination, project documentation, submittal tracking, and overall project support while working closely with project managers, superintendents, vendors, engineers, and owners.</p><p><br></p><p>Key Responsibilities</p><ul><li>Support Project Managers with day-to-day project coordination activities.</li><li>Prepare, issue, and track purchase orders for assigned projects.</li><li>Obtain vendor and subcontractor quotations as needed.</li><li>Review and process project-related invoices.</li><li>Coordinate project startup requirements, including field office setup, documentation, and administrative support.</li><li>Maintain project contact lists and distribute updates to project teams.</li><li>Track subcontractor insurance certificates and required compliance documentation.</li><li>Assist with subcontractor onboarding and project closeout requirements.</li><li>Maintain logs for project submittals, shop drawings, and related documentation.</li><li>Coordinate the submission and tracking of shop drawings and engineer approvals.</li><li>Follow up on material approvals, lead times, and project-critical deliveries.</li><li>Assist with managing project schedules and milestone tracking.</li><li>Track Operations & Maintenance (O&M) manuals and closeout documentation.</li><li>Communicate regularly with project managers, superintendents, engineers, vendors, and owners to ensure project requirements are met.</li><li>Participate in project meetings and provide status updates on assigned projects.</li><li>Perform additional project administration and coordination duties as needed.</li></ul><p><br></p>
We are looking for a Project Coordinator to support strategic initiatives within a non-profit organization in Worcester, Massachusetts. This Contract position works closely with Administration & Finance leadership to organize projects, improve workflows, and maintain the tools and documentation needed to keep priorities moving forward. The role blends project coordination, process documentation, and digital systems support while handling sensitive information with professionalism and sound judgment.<br><br>Responsibilities:<br>• Create and manage workflow tools, digital forms, and tracking resources that help move assigned initiatives from planning through execution.<br>• Turn business needs and established procedures into practical templates, process maps, forms, and other operational materials that support day-to-day work.<br>• Maintain project schedules, milestone plans, task lists, and dependency tracking so teams can monitor progress and address risks in a timely manner.<br>• Assist with process improvement efforts by documenting existing workflows and helping design tools that support updated operating methods.<br>• Prepare draft charters, leadership briefings, status updates, summaries, and other written materials for review, including content that may be confidential.<br>• Consolidate information from meetings, records, and stakeholder input into clear documentation that supports planning, decision-making, and follow-up actions.<br>• Update and organize SharePoint pages, web content, dashboards, and reusable project resources to improve access to key information.<br>• Keep project files, version history, workflow records, and supporting documentation accurate and well organized to ensure continuity across initiatives.